Deskero - Version 1.0.0

Version Notes

First release

Release Info

Developer	Fausto Iannuzzi
Extension	Deskero
Version	1.0.0
Comparing to
See all releases

Version 1.0.0

Files changed (19) hide show

app/code/community/Deskero/Deskero/Block/Adminhtml/Menu.php +11 -0
app/code/community/Deskero/Deskero/Block/Adminhtml/Ticket/Create/Create.php +37 -0
app/code/community/Deskero/Deskero/Block/Adminhtml/Ticket/Create/Form.php +126 -0
app/code/community/Deskero/Deskero/Block/Widget.php +13 -0
app/code/community/Deskero/Deskero/Helper/Data.php +5 -0
app/code/community/Deskero/Deskero/controllers/Adminhtml/DeskeroController.php +269 -0
app/code/community/Deskero/Deskero/etc/adminhtml.xml +23 -0
app/code/community/Deskero/Deskero/etc/config.xml +120 -0
app/code/community/Deskero/Deskero/etc/system.xml +133 -0
app/design/adminhtml/default/default/layout/deskero.xml +10 -0
app/design/adminhtml/default/default/template/deskero/left-menu.phtml +22 -0
app/design/frontend/base/default/layout/deskero.xml +25 -0
app/etc/modules/Deskero_Deskero.xml +10 -0
app/locale/en_US/Deskero_Deskero.csv +41 -0
app/locale/it_IT/Deskero_Deskero.csv +41 -0
package.xml +31 -0
skin/adminhtml/default/default/deskero/deskero-menu.png +0 -0
skin/adminhtml/default/default/deskero/deskero.css +29 -0
skin/adminhtml/default/default/deskero/header-logo.png +0 -0

app/code/community/Deskero/Deskero/Block/Adminhtml/Menu.php ADDED Viewed

	@@ -0,0 +1,11 @@


1	+ <?php
2	+
3	+ class Deskero_Deskero_Block_Adminhtml_Menu extends Mage_Adminhtml_Block_Template
4	+ {
5	+ public function __construct()
6	+ {
7	+ parent::__construct();
8	+ $this->setId('page_tabs');
9	+ $this->setTemplate('deskero/left-menu.phtml');
10	+ }
11	+ }

app/code/community/Deskero/Deskero/Block/Adminhtml/Ticket/Create/Create.php ADDED Viewed

	@@ -0,0 +1,37 @@


1	+ <?php
2	+
3	+ class Deskero_Deskero_Block_Adminhtml_Ticket_Create_Create extends Mage_Adminhtml_Block_Widget_Form_Container {
4	+
5	+ protected function _preparelayout() {
6	+
7	+ $this->removeButton('delete');
8	+ $this->removeButton('back');
9	+ $this->removeButton('reset');
10	+ $this->removeButton('save');
11	+
12	+ $this->_addButton('save', array(
13	+ 'label' => $this->__('Create Ticket'),
14	+ 'onclick' => 'createTicket_form.submit();',
15	+ 'class' => 'save',
16	+ ), 1);
17	+
18	+ $this->setChild('form', $this->getLayout()->createBlock('deskero/adminhtml_ticket_create_form'));
19	+ return parent::_prepareLayout();
20	+ }
21	+
22	+ public function getFormHtml()
23	+ {
24	+ $formHtml = parent::getFormHtml();
25	+ return $formHtml;
26	+ }
27	+
28	+ public function getHeaderText()
29	+ {
30	+ return $this->__('New Ticket');
31	+ }
32	+
33	+ public function getSaveUrl()
34	+ {
35	+ return $this->getUrl('//save', array('_current' => true, 'back' => null));
36	+ }
37	+ }

app/code/community/Deskero/Deskero/Block/Adminhtml/Ticket/Create/Form.php ADDED Viewed

	@@ -0,0 +1,126 @@


1	+ <?php
2	+
3	+ class Deskero_Deskero_Block_Adminhtml_Ticket_Create_Form extends Mage_Adminhtml_Block_Widget_Form
4	+ {
5	+ protected function _prepareForm()
6	+ {
7	+ $form = new Varien_Data_Form(array(
8	+ 'id' => 'createTicket_form',
9	+ 'action' => $this->getData('action'),
10	+ 'method' => 'post'
11	+ ));
12	+
13	+ $fieldset = $form->addFieldset('base', array(
14	+ 'legend'=>$this->__('New Ticket'),
15	+ 'class'=>'fieldset-wide'
16	+ ));
17	+
18	+ $fieldset->addField('customer_email', 'text', array(
19	+ 'name' => 'customer_email',
20	+ 'label' => $this->__('Customer Email'),
21	+ 'title' => $this->__('Customer Email'),
22	+
23	+ 'required' => true
24	+ ));
25	+
26	+ $fieldset->addField('customer_name', 'text', array(
27	+ 'name' => 'customer_name',
28	+ 'label' => $this->__('Customer Name'),
29	+ 'title' => $this->__('Customer Name'),
30	+ 'required' => true
31	+ ));
32	+
33	+ $fieldset->addField('subject', 'text', array(
34	+ 'name' => 'subject',
35	+ 'label' => $this->__('Subject'),
36	+ 'title' => $this->__('Subject'),
37	+ 'required' => true
38	+ ));
39	+
40	+
41	+ $deskeroUrl = 'https://api.deskero.com/';
42	+
43	+ $apiToken = Mage::getStoreConfig('deskero_settings/deskero_general_settings/deskero_api_token');
44	+ $clientID = Mage::getStoreConfig('deskero_settings/deskero_general_settings/deskero_clientid');
45	+
46	+ $authorizationCall = $deskeroUrl.'oauth/token?grant_type=client_credentials';
47	+
48	+ $authCurl = curl_init($authorizationCall);
49	+ curl_setopt($authCurl, CURLOPT_HTTPHEADER, array('Authorization: Basic '.$apiToken));
50	+ curl_setopt($authCurl, CURLOPT_RETURNTRANSFER, true);
51	+ $authResponse = curl_exec($authCurl);
52	+
53	+ curl_close($authCurl);
54	+
55	+ if ($authResponse) {
56	+
57	+ $authData = json_decode($authResponse);
58	+ $accessToken = $authData->access_token;
59	+
60	+ $typeListCall = $deskeroUrl.'ticketType/list?page=1';
61	+
62	+ $typeListCurl = curl_init($typeListCall);
63	+ curl_setopt($typeListCurl, CURLOPT_HTTPHEADER, array('Authorization: Bearer '.$accessToken,
64	+ 'clientId: '.$clientID,
65	+ 'Accept: application/json'));
66	+
67	+ curl_setopt($typeListCurl, CURLOPT_RETURNTRANSFER, true);
68	+ $typeListResponse = curl_exec($typeListCurl);
69	+
70	+ curl_close($typeListCurl);
71	+
72	+ if ($typeListResponse) {
73	+
74	+ $typeListData = json_decode($typeListResponse);
75	+ $locale = Mage::app()->getLocale()->getLocaleCode();
76	+ $locale = explode("_", $locale);
77	+ $locale = $locale[0];
78	+
79	+ foreach ($typeListData->type->records as $type) {
80	+
81	+ if (isset($type->labels->$locale)) {
82	+ $label = $type->labels->$locale;
83	+ } else {
84	+ $label = $type->labels->en;
85	+ }
86	+
87	+ $value = array('label' => $label, 'value' => $type->id);
88	+ $values[]=$value;
89	+ }
90	+
91	+ if ($values) {
92	+
93	+ $fieldset->addField('type', 'select', array(
94	+ 'name' => 'type',
95	+ 'label' => $this->__('Type'),
96	+ 'title' => $this->__('Type'),
97	+ 'required' => true,
98	+ 'values' => $values
99	+
100	+ ));
101	+
102	+ }
103	+
104	+ }
105	+
106	+
107	+ }
108	+
109	+ $fieldset->addField('description', 'textarea', array(
110	+ 'name' => 'description',
111	+ 'label' => $this->__('Description'),
112	+ 'title' => $this->__('Description'),
113	+ 'required' => true
114	+ ));
115	+
116	+ $form->setValues(Mage::getSingleton('adminhtml/session')->getData('createTicket_form'));
117	+
118	+ Mage::getSingleton('adminhtml/session')->setData('createTicket_form','');
119	+
120	+ $form->setUseContainer(true);
121	+ $form->setMethod('post');
122	+ $this->setForm($form);
123	+ return parent::_prepareForm();
124	+ }
125	+
126	+ }

app/code/community/Deskero/Deskero/Block/Widget.php ADDED Viewed

	@@ -0,0 +1,13 @@


1	+ <?php
2	+
3	+ class Deskero_Deskero_Block_Widget extends Mage_Core_Block_Template
4	+ {
5	+ protected function _toHtml()
6	+ {
7	+ if(!Mage::getStoreConfig('deskero_settings/deskero_widget_settings/deskero_widget_active')) {
8	+ return '';
9	+ }
10	+
11	+ return Mage::getStoreConfig('deskero_settings/deskero_widget_settings/deskero_widget');
12	+ }
13	+ }

app/code/community/Deskero/Deskero/Helper/Data.php ADDED Viewed

	@@ -0,0 +1,5 @@


1	+ <?php
2	+ class Deskero_Deskero_Helper_Data extends Mage_Core_Helper_Abstract
3	+ {
4	+ }
5	+

app/code/community/Deskero/Deskero/controllers/Adminhtml/DeskeroController.php ADDED Viewed

	@@ -0,0 +1,269 @@


1	+ <?php
2	+ class Deskero_Deskero_Adminhtml_DeskeroController extends Mage_Adminhtml_Controller_Action
3	+ {
4	+ public function indexAction()
5	+ {
6	+ $this->loadLayout();
7	+ $this->_title($this->__("Deskero Settings"));
8	+ $this->renderLayout();
9	+ }
10	+
11	+ public function launchAction()
12	+ {
13	+
14	+ $token = Mage::getStoreConfig('deskero_settings/deskero_sso_settings/deskero_sso_token');
15	+ $domain = Mage::getStoreConfig('deskero_settings/deskero_general_settings/deskero_subdomain');
16	+ $email = Mage::getStoreConfig('deskero_settings/deskero_sso_settings/deskero_sso_email');
17	+
18	+ if (!filter_var($domain, FILTER_VALIDATE_URL) \|\| $token == "" \|\| $domain == "" \|\| $email == "") {
19	+
20	+ $notifyText = $this->__('Oops! ');
21	+ $notifyText .= "<br/>".$this->__('To launch Deskero, set YOUR DESKERO DOMAIN, TOKEN SSO and AGENT EMAIL!');
22	+
23	+ Mage::getSingleton('adminhtml/session')->addError($notifyText);
24	+
25	+ $this->_redirect('adminhtml/system_config/edit/section/deskero_settings');
26	+
27	+ } else {
28	+
29	+ $url = $domain."/?email=".$email."&hash=".hash('md5',$email.$token);
30	+
31	+ $this->_redirectUrl($url);
32	+
33	+ }
34	+
35	+
36	+
37	+ }
38	+
39	+ public function createTicketAction() {
40	+
41	+ $this->loadLayout();
42	+ $this->_title($this->__("Create Ticket"));
43	+ $this->_addContent($this->getLayout()->createBlock('deskero/adminhtml_ticket_create_create'));
44	+ $this->_addLeft($this->getLayout()->createBlock('deskero/adminhtml_menu'));
45	+ $this->renderLayout();
46	+
47	+ }
48	+
49	+ public function saveAction()
50	+ {
51	+ if ($data = $this->getRequest()->getPost()) {
52	+
53	+ $errorOccurred = false;
54	+
55	+ $customerEmail = trim($data['customer_email']);
56	+ $customerName = trim($data['customer_name']);
57	+
58	+ $type = trim($data['type']);
59	+ $subject = trim($data['subject']);
60	+ $description = trim($data['description']);
61	+
62	+ //validazione campi
63	+ if ($customerEmail=="") {
64	+
65	+ $errorOccurred = true;
66	+ $errorText .= "<br/>".$this->__("Customer Email is required!");
67	+
68	+ }
69	+
70	+ if (!filter_var($customerEmail, FILTER_VALIDATE_EMAIL)) {
71	+
72	+ $errorOccurred = true;
73	+ $errorText .= "<br/>".$this->__("Customer Email is not a valid address!");
74	+
75	+ }
76	+
77	+ if ($customerName=="") {
78	+
79	+ $errorOccurred = true;
80	+ $errorText .= "<br/>".$this->__("Customer Name is required!");
81	+
82	+ }
83	+
84	+ if ($type=="") {
85	+
86	+ $errorOccurred = true;
87	+ $errorText .= "<br/>".$this->__("Type is required!");
88	+
89	+ }
90	+
91	+ if ($subject=="") {
92	+
93	+ $errorOccurred = true;
94	+ $errorText .= "<br/>".$this->__("Subject is required!");
95	+
96	+ }
97	+
98	+ if ($description=="") {
99	+
100	+ $errorOccurred = true;
101	+ $errorText .= "<br/>".$this->__("Description is required!");
102	+
103	+ }
104	+
105	+ if (!$errorOccurred) {
106	+
107	+ $customerJSON = '{"name":"'.$customerName.'", "email":"'.$customerEmail.'"}';
108	+
109	+ $deskeroUrl = 'https://api.deskero.com/';
110	+
111	+ $apiToken = Mage::getStoreConfig('deskero_settings/deskero_general_settings/deskero_api_token');
112	+ $clientID = Mage::getStoreConfig('deskero_settings/deskero_general_settings/deskero_clientid');
113	+
114	+ $authorizationCall = $deskeroUrl.'oauth/token?grant_type=client_credentials';
115	+
116	+ $authCurl = curl_init($authorizationCall);
117	+ curl_setopt($authCurl, CURLOPT_HTTPHEADER, array('Authorization: Basic '.$apiToken));
118	+ curl_setopt($authCurl, CURLOPT_RETURNTRANSFER, true);
119	+ $authResponse = curl_exec($authCurl);
120	+
121	+ curl_close($authCurl);
122	+
123	+ if ($authResponse) {
124	+
125	+ $authData = json_decode($authResponse);
126	+ $accessToken = $authData->access_token;
127	+
128	+ $customerCall = $deskeroUrl.'customer/list?page=1&email='.$customerEmail;
129	+
130	+ $customerCurl = curl_init($customerCall);
131	+ curl_setopt($customerCurl, CURLOPT_HTTPHEADER, array('Authorization: Bearer '.$accessToken,
132	+ 'clientId: '.$clientID,
133	+ 'Accept: application/json'));
134	+
135	+ curl_setopt($customerCurl, CURLOPT_RETURNTRANSFER, true);
136	+ $customerResponse = curl_exec($customerCurl);
137	+
138	+ curl_close($customerCurl);
139	+
140	+ if ($customerResponse) {
141	+
142	+ $customerData = json_decode($customerResponse);
143	+
144	+ $customerId = $customerData->customer->records[0]->id;
145	+
146	+ } else {
147	+
148	+ $newCustomerCall = $deskeroUrl.'customer/insert';
149	+
150	+ $newCustomerCurl = curl_init($newCustomerCall);
151	+ curl_setopt($newCustomerCurl, CURLOPT_HTTPHEADER, array('Authorization: Bearer '.$accessToken,
152	+ 'clientId: '.$clientID,
153	+ 'Accept: application/json',
154	+ "Content-type: application/json"));
155	+
156	+ curl_setopt($newCustomerCurl, CURLOPT_POST, 1 );
157	+ curl_setopt($newCustomerCurl, CURLOPT_POSTFIELDS, $customerJSON);
158	+
159	+ curl_setopt($newCustomerCurl, CURLOPT_RETURNTRANSFER, true);
160	+ $newCustomerResponse = curl_exec($newCustomerCurl);
161	+
162	+ curl_close($newCustomerResponse);
163	+
164	+ if ($newCustomerResponse) {
165	+
166	+ $newCustomerData = json_decode($newCustomerResponse);
167	+ $customerId = $newCustomerData->id;
168	+
169	+ }
170	+
171	+ }
172	+
173	+ if ($customerId) {
174	+
175	+ $openedBy = array('id'=>$customerId);
176	+ $type = array('id'=>$data['type']);
177	+ $newTicket = array(
178	+ 'openedBy' => $openedBy,
179	+ 'subject' => $data['subject'],
180	+ 'description' => $data['description'],
181	+ 'type' => $type,
182	+ 'tags' => array('magento')
183	+ );
184	+
185	+ $newTicketJSON = json_encode($newTicket);
186	+
187	+ $newTicketCall = $deskeroUrl.'ticket/insert';
188	+
189	+ $newTicketCurl = curl_init($newTicketCall);
190	+ curl_setopt($newTicketCurl, CURLOPT_HTTPHEADER, array('Authorization: Bearer '.$accessToken,
191	+ 'clientId: '.$clientID,
192	+ 'Accept: application/json',
193	+ "Content-type: application/json"));
194	+
195	+ curl_setopt($newTicketCurl, CURLOPT_POST, 1 );
196	+ curl_setopt($newTicketCurl, CURLOPT_POSTFIELDS, $newTicketJSON);
197	+
198	+ curl_setopt($newTicketCurl, CURLOPT_RETURNTRANSFER, true);
199	+ $newTicketResponse = curl_exec($newTicketCurl);
200	+
201	+ curl_close($newTicketResponse);
202	+
203	+ if ($newTicketResponse) {
204	+
205	+ $newTicketData = json_decode($newTicketResponse);
206	+
207	+ $getTicketCall = $deskeroUrl.'ticket/'.$newTicketData->id;
208	+
209	+ $getTicketCurl = curl_init($getTicketCall);
210	+ curl_setopt($getTicketCurl, CURLOPT_HTTPHEADER, array('Authorization: Bearer '.$accessToken,
211	+ 'clientId: '.$clientID,
212	+ 'Accept: application/json'));
213	+
214	+ curl_setopt($getTicketCurl, CURLOPT_RETURNTRANSFER, true);
215	+ $getTicketResponse = curl_exec($getTicketCurl);
216	+
217	+ $getTicketData = json_decode($getTicketResponse);
218	+
219	+
220	+ $subdomain = Mage::getStoreConfig('deskero_settings/deskero_general_settings/deskero_subdomain');
221	+
222	+ $notifyText = $this->__('Ticket <b>#%s</b> has been created!',$getTicketData->number);
223	+ $notifyText .= ' <a href="https://' . $subdomain . '.deskero.com/agent/ticket/view/' . $newTicketData->id . '" target="_blank">';
224	+ $notifyText .= $this->__('View ticket in Deskero');
225	+ $notifyText .= '</a>';
226	+
227	+ Mage::getSingleton('adminhtml/session')->addSuccess($notifyText);
228	+
229	+ } else {
230	+
231	+ $errorOccurred = true;
232	+ $errorText = $this->__('Error in ticket creation!');
233	+ }
234	+
235	+ } else {
236	+
237	+ $errorOccurred = true;
238	+ $errorText = $this->__('Customer not found!');
239	+
240	+ }
241	+
242	+ } else {
243	+
244	+ $errorOccurred = true;
245	+ $errorText = $this->__("Can't connect to Deskero API!");
246	+
247	+ }
248	+ }
249	+
250	+ } else {
251	+
252	+ $errorOccurred = true;
253	+ $errorText = $this->__("No data sended!");
254	+ }
255	+
256	+ if ($errorOccurred) {
257	+
258	+ $notifyText = $this->__('Oops! ');
259	+ $notifyText .= $errorText;
260	+
261	+ Mage::getSingleton('adminhtml/session')->addError($notifyText);
262	+ Mage::getSingleton('adminhtml/session' )->setData('createTicket_form', $data);
263	+
264	+ }
265	+
266	+
267	+ $this->_redirect('//createTicket');
268	+ }
269	+ }

app/code/community/Deskero/Deskero/etc/adminhtml.xml ADDED Viewed

	@@ -0,0 +1,23 @@


1	+ <?xml version="1.0"?>
2	+ <config>
3	+ <acl>
4	+ <resources>
5	+ <admin>
6	+ <children>
7	+ <system>
8	+ <children>
9	+ <config>
10	+ <children>
11	+ <deskero_settings translate="title" module="deskero">
12	+ <title>Settings Section</title>
13	+ <sort_order>999</sort_order>
14	+ </deskero_settings>
15	+ </children>
16	+ </config>
17	+ </children>
18	+ </system>
19	+ </children>
20	+ </admin>
21	+ </resources>
22	+ </acl>
23	+ </config>

app/code/community/Deskero/Deskero/etc/config.xml ADDED Viewed

	@@ -0,0 +1,120 @@


1	+ <?xml version="1.0"?>
2	+ <config>
3	+ <modules>
4	+ <Deskero_Deskero>
5	+ <version>0.1.0</version>
6	+ </Deskero_Deskero>
7	+ </modules>
8	+ <global>
9	+ <helpers>
10	+ <deskero>
11	+ <class>Deskero_Deskero_Helper</class>
12	+ </deskero>
13	+ </helpers>
14	+ <blocks>
15	+ <deskero>
16	+ <class>Deskero_Deskero_Block</class>
17	+ </deskero>
18	+ </blocks>
19	+ </global>
20	+
21	+ <frontend>
22	+ <layout>
23	+ <updates>
24	+ <deskero>
25	+ <file>deskero.xml</file>
26	+ </deskero>
27	+ </updates>
28	+ </layout>
29	+ </frontend>
30	+
31	+ <admin>
32	+ <routers>
33	+ <deskero>
34	+ <use>admin</use>
35	+ <args>
36	+ <module>Deskero_Deskero</module>
37	+ <frontName>deskero</frontName>
38	+ </args>
39	+ </deskero>
40	+ </routers>
41	+ </admin>
42	+ <adminhtml>
43	+
44	+ <layout>
45	+ <updates>
46	+ <deskero>
47	+ <file>deskero.xml</file>
48	+ </deskero>
49	+ </updates>
50	+ </layout>
51	+ <translate>
52	+ <modules>
53	+ <Deskero_Deskero>
54	+ <files>
55	+ <default>Deskero_Deskero.csv</default>
56	+ </files>
57	+ </Deskero_Deskero>
58	+ </modules>
59	+ </translate>
60	+
61	+ <menu>
62	+ <deskero module="deskero">
63	+ <title>Deskero</title>
64	+ <sort_order>100</sort_order>
65	+ <children>
66	+
67	+ <deskero module="deskero">
68	+ <title>Deskero Settings</title>
69	+ <sort_order>1</sort_order>
70	+ <action>adminhtml/system_config/edit/section/deskero_settings</action>
71	+ </deskero>
72	+
73	+ <deskerolaunch module="deskero">
74	+ <title>Launch Deskero</title>
75	+ <action>deskero/adminhtml_deskero/launch</action>
76	+ <sort_order>2</sort_order>
77	+ </deskerolaunch>
78	+
79	+ <deskerocreateticket module="deskero">
80	+ <title>Create Ticket</title>
81	+ <action>deskero/adminhtml_deskero/createTicket</action>
82	+ <sort_order>3</sort_order>
83	+ </deskerocreateticket>
84	+
85	+ </children>
86	+ </deskero>
87	+ </menu>
88	+ <acl>
89	+ <resources>
90	+ <all>
91	+ <title>Allow Everything</title>
92	+ </all>
93	+ <admin>
94	+ <children>
95	+ <deskero translate="title" module="deskero">
96	+ <title>Deskero</title>
97	+ <sort_order>999</sort_order>
98	+ <children>
99	+
100	+ <deskero translate="title">
101	+ <title>Deskero Settings</title>
102	+ </deskero>
103	+
104	+ <deskerolaunch translate="title">
105	+ <title>Launch Deskero</title>
106	+ </deskerolaunch>
107	+
108	+ <deskerocreateticket translate="title">
109	+ <title>Create Ticket</title>
110	+ </deskerocreateticket>
111	+
112	+ </children>
113	+ </deskero>
114	+ </children>
115	+ </admin>
116	+ </resources>
117	+ </acl>
118	+
119	+ </adminhtml>
120	+ </config>

app/code/community/Deskero/Deskero/etc/system.xml ADDED Viewed

	@@ -0,0 +1,133 @@


1	+ <?xml version="1.0"?>
2	+ <config>
3	+ <tabs>
4	+ <deskero translate="label" module="deskero">
5	+ <label>Deskero</label>
6	+ <sort_order>999</sort_order>
7	+ </deskero>
8	+ </tabs>
9	+ <sections>
10	+
11	+ <deskero_settings translate="label" module="deskero">
12	+ <label>Settings</label>
13	+ <class>deskero-section</class>
14	+ <header_css>deskero-header</header_css>
15	+ <tab>deskero</tab>
16	+ <frontend_type>text</frontend_type>
17	+ <sort_order>999</sort_order>
18	+ <show_in_default>1</show_in_default>
19	+ <show_in_website>1</show_in_website>
20	+ <show_in_store>1</show_in_store>
21	+ <groups>
22	+
23	+ <deskero_general_settings translate="label">
24	+ <label>General Setting</label>
25	+ <frontend_type>text</frontend_type>
26	+ <sort_order>1</sort_order>
27	+ <show_in_default>1</show_in_default>
28	+ <show_in_website>1</show_in_website>
29	+ <show_in_store>1</show_in_store>
30	+ <fields>
31	+
32	+ <deskero_subdomain translate="label">
33	+ <label>Your Deskero Domain</label>
34	+ <frontend_type>text</frontend_type>
35	+ <sort_order>1</sort_order>
36	+ <show_in_default>1</show_in_default>
37	+ <show_in_website>1</show_in_website>
38	+ <show_in_store>1</show_in_store>
39	+ <comment>Your Deskero Domain. Example: https://yourdomain.deskero.com</comment>
40	+ </deskero_subdomain>
41	+
42	+ <deskero_clientid translate="label">
43	+ <label>Client ID</label>
44	+ <frontend_type>text</frontend_type>
45	+ <sort_order>2</sort_order>
46	+ <show_in_default>1</show_in_default>
47	+ <show_in_website>1</show_in_website>
48	+ <show_in_store>1</show_in_store>
49	+ <comment>Find your Client ID in Deskero on Settings > Security Settings > API management</comment>
50	+ </deskero_clientid>
51	+
52	+ <deskero_api_token translate="label">
53	+ <label>API Token</label>
54	+ <frontend_type>text</frontend_type>
55	+ <sort_order>3</sort_order>
56	+ <show_in_default>1</show_in_default>
57	+ <show_in_website>1</show_in_website>
58	+ <show_in_store>1</show_in_store>
59	+ <comment>Find your API Token in Deskero on Settings > Security Settings > API management</comment>
60	+ </deskero_api_token>
61	+
62	+ </fields>
63	+ </deskero_general_settings>
64	+
65	+ <deskero_widget_settings translate="label">
66	+ <label>Widget Setting</label>
67	+ <frontend_type>text</frontend_type>
68	+ <sort_order>2</sort_order>
69	+ <show_in_default>1</show_in_default>
70	+ <show_in_website>1</show_in_website>
71	+ <show_in_store>1</show_in_store>
72	+ <fields>
73	+ <deskero_widget_active translate="label">
74	+ <label>Widget Active</label>
75	+ <frontend_type>select</frontend_type>
76	+ <source_model>adminhtml/system_config_source_yesno</source_model>
77	+ <sort_order>1</sort_order>
78	+ <show_in_default>1</show_in_default>
79	+ <show_in_website>1</show_in_website>
80	+ <show_in_store>1</show_in_store>
81	+ <comment>If YES, the widget will be shown on all pages.</comment>
82	+ </deskero_widget_active>
83	+
84	+ <deskero_widget translate="label">
85	+ <label>Widget Code</label>
86	+ <frontend_type>textarea</frontend_type>
87	+ <sort_order>2</sort_order>
88	+ <show_in_default>1</show_in_default>
89	+ <show_in_website>1</show_in_website>
90	+ <show_in_store>1</show_in_store>
91	+ <comment>Login to Deskero, go to Settings > Feedback Widget and copy here your widget embed code.</comment>
92	+ </deskero_widget>
93	+ </fields>
94	+ </deskero_widget_settings>
95	+
96	+
97	+ <deskero_sso_settings translate="label">
98	+ <label>SSO Setting</label>
99	+ <frontend_type>text</frontend_type>
100	+ <sort_order>3</sort_order>
101	+ <show_in_default>1</show_in_default>
102	+ <show_in_website>1</show_in_website>
103	+ <show_in_store>1</show_in_store>
104	+ <fields>
105	+
106	+ <deskero_sso_token translate="label">
107	+ <label>SSO Token</label>
108	+ <frontend_type>text</frontend_type>
109	+ <sort_order>1</sort_order>
110	+ <show_in_default>1</show_in_default>
111	+ <show_in_website>1</show_in_website>
112	+ <show_in_store>1</show_in_store>
113	+ <comment>Find your SSO Token in Deskero on Settings > Security Settings > Shared authentication</comment>
114	+ </deskero_sso_token>
115	+
116	+ <deskero_sso_email translate="label">
117	+ <label>Agent Email</label>
118	+ <frontend_type>text</frontend_type>
119	+ <sort_order>2</sort_order>
120	+ <show_in_default>1</show_in_default>
121	+ <show_in_website>1</show_in_website>
122	+ <show_in_store>1</show_in_store>
123	+ <comment>Your Agent Email in Deskero</comment>
124	+ </deskero_sso_email>
125	+
126	+ </fields>
127	+ </deskero_sso_settings>
128	+
129	+
130	+ </groups>
131	+ </deskero_settings>
132	+ </sections>
133	+ </config>

app/design/adminhtml/default/default/layout/deskero.xml ADDED Viewed

	@@ -0,0 +1,10 @@


1	+ <?xml version="1.0"?>
2	+ <layout version="0.1.0">
3	+
4	+ <adminhtml_system_config_edit>
5	+ <reference name="head">
6	+ <action method="addCss"><stylesheet>deskero/deskero.css</stylesheet></action>
7	+ </reference>
8	+ </adminhtml_system_config_edit>
9	+
10	+ </layout>

app/design/adminhtml/default/default/template/deskero/left-menu.phtml ADDED Viewed

	@@ -0,0 +1,22 @@


1	+ <h3>Deskero</h3>
2	+ <ul class="tabs">
3	+
4	+ <li>
5	+ <a href="<?php echo $this->getUrl('adminhtml/system_config/edit/section/deskero'); ?>" class="tab-item-link">
6	+ <span><?php echo $this->__('Settings'); ?></span>
7	+ </a>
8	+ </li>
9	+
10	+ <li>
11	+ <a href="<?php echo $this->getUrl('//launch'); ?>" target="_blank" class="tab-item-link">
12	+ <span><?php echo $this->__('Launch Deskero'); ?></span>
13	+ </a>
14	+ </li>
15	+
16	+ <li>
17	+ <a href="<?php echo $this->getUrl('//createTicket'); ?>" class="tab-item-link active">
18	+ <span><?php echo $this->__('Create Ticket'); ?></span>
19	+ </a>
20	+ </li>
21	+
22	+ </ul>

app/design/frontend/base/default/layout/deskero.xml ADDED Viewed

	@@ -0,0 +1,25 @@


1	+ <?xml version="1.0"?>
2	+ <!--
3	+ /**
4	+ * Copyright 2013 Deskero.
5	+ *
6	+ * Licensed under the Apache License, Version 2.0 (the "License");
7	+ * you may not use this file except in compliance with the License.
8	+ * You may obtain a copy of the License at
9	+ *
10	+ * http://www.apache.org/licenses/LICENSE-2.0
11	+ *
12	+ * Unless required by applicable law or agreed to in writing, software
13	+ * distributed under the License is distributed on an "AS IS" BASIS,
14	+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
15	+ * See the License for the specific language governing permissions and
16	+ * limitations under the License.
17	+ */
18	+ -->
19	+ <layout>
20	+ <default>
21	+ <reference name="before_body_end">
22	+ <block type="deskero/widget" name="deskero_widget"/>
23	+ </reference>
24	+ </default>
25	+ </layout>

app/etc/modules/Deskero_Deskero.xml ADDED Viewed

	@@ -0,0 +1,10 @@


1	+ <?xml version="1.0"?>
2	+ <config>
3	+ <modules>
4	+ <Deskero_Deskero>
5	+ <active>true</active>
6	+ <codePool>community</codePool>
7	+ <version>0.1.0</version>
8	+ </Deskero_Deskero>
9	+ </modules>
10	+ </config>

app/locale/en_US/Deskero_Deskero.csv ADDED Viewed

	@@ -0,0 +1,41 @@


1	+ "Deskero Settings","Deskero Settings"
2	+ "Launch Deskero","Launch Deskero"
3	+ "Settings","Settings"
4	+ "General Setting","General Setting"
5	+ "Your Deskero Domain","Your Deskero Domain"
6	+ "Your Deskero Domain. Example: https://yourdomain.deskero.com","Your Deskero Domain. Example: https://yourdomain.deskero.com"
7	+ "Client ID","Client ID"
8	+ "Find your Client ID in Deskero on Settings > Security Settings > API management","Find your Client Id in Deskero on Settings > Security Settings > API management"
9	+ "API Token","API Token"
10	+ "Find your API Token in Deskero on Settings > Security Settings > API management","Find your API Token in Deskero on Settings > Security Settings > API management"
11	+ "Widget Setting","Widget Setting"
12	+ "Widget Active","Widget Active"
13	+ "If YES, the widget will be shown on all pages.","If YES, the widget will be shown on all pages."
14	+ "Widget Code","Widget Code"
15	+ "Login to Deskero, go to Settings > Feedback Widget and copy here your widget embed code.","Login to Deskero, go to Settings > Feedback Widget and copy here your widget embed code."
16	+ "SSO Setting","SSO Setting"
17	+ "SSO Token","SSO Token"
18	+ "Find your SSO Token in Deskero on Settings > Security Settings > Shared authentication","Find your SSO Token in Deskero on Settings > Security Settings > Shared authentication"
19	+ "Agent Email","Agent Email"
20	+ "Your Agent Email in Deskero","Your Agent Email in Deskero"
21	+ "New Ticket","New Ticket"
22	+ "Create Ticket","Create Ticket"
23	+ "Customer Email","Customer Email"
24	+ "Customer Name","Customer Name"
25	+ "Subject","Subject"
26	+ "Type","Type"
27	+ "Description","Description"
28	+ "Ticket <b>#%s</b> has been created!","Ticket <b>#%s</b> has been created!"
29	+ "View ticket in Deskero","View ticket in Deskero"
30	+ "Error in ticket creation!","Error in ticket creation!"
31	+ "Customer not found!","Customer not found!"
32	+ "Can't connect to Deskero API!","Can't connect to Deskero API!"
33	+ "Oops! ","Oops! "
34	+ "Customer Email is required!","Customer Email is required!"
35	+ "Customer Email is not a valid address!","Customer Email is not a valid address!"
36	+ "Customer Name is required!","Customer Name is required!"
37	+ "Type is required!","Type is required!"
38	+ "Subject is required!","Subject is required!"
39	+ "Description is required!","Description is required!"
40	+ "No data sended!","No data sended!"
41	+ "To launch Deskero, set YOUR DESKERO DOMAIN, TOKEN SSO and AGENT EMAIL!","To launch Deskero, set YOUR DESKERO DOMAIN, TOKEN SSO and AGENT EMAIL!"

app/locale/it_IT/Deskero_Deskero.csv ADDED Viewed

	@@ -0,0 +1,41 @@


1	+ "Deskero Settings","Impostazioni Deskero"
2	+ "Launch Deskero","Avvia Deskero"
3	+ "Settings","Impostazioni"
4	+ "General Setting","Impostazioni generali"
5	+ "Your Deskero Domain","Dominio in Deskero"
6	+ "Your Deskero Domain. Example: https://yourdomain.deskero.com","Il tuo dominio in Deskero. Esempio: https://iltuodominio.deskero.com"
7	+ "Client ID","Client ID"
8	+ "Find your Client ID in Deskero on Settings > Security Settings > API management","Trova il tuo Client ID su Deskero nel menù Configurazioni > Sicurezza > Gestione API"
9	+ "API Token","Token API"
10	+ "Find your API Token in Deskero on Settings > Security Settings > API management","Trova il tuo Token SSO su Deskero nel menù Configurazioni > Sicurezza > Gestione API"
11	+ "Widget Setting","Impostazioni widget"
12	+ "Widget Active","Widget Attivo"
13	+ "If YES, the widget will be shown on all pages.","Se YES, il widget apparirà su tutte le pagine."
14	+ "Widget Code","Codice widget"
15	+ "Login to Deskero, go to Settings > Feedback Widget and copy here your widget embed code.","Accedi a Deskero, vai nel menù Configurazioni > Widget per feedback e copia qui il tuo codice da incorporare."
16	+ "SSO Setting","Impostazioni SSO"
17	+ "SSO Token","Token SSO"
18	+ "Find your SSO Token in Deskero on Settings > Security Settings > Shared authentication","Trova il tuo Token SSO su Deskero nel menù Configurazioni > Sicurezza > Autenticazione condivisa"
19	+ "Agent Email","Email agente"
20	+ "Your Agent Email in Deskero","La tua email da operatore in Deskero"
21	+ "New Ticket","Nuovo Ticket"
22	+ "Create Ticket","Crea Ticket"
23	+ "Customer Email","Email del cliente"
24	+ "Customer Name","Nome del cliente"
25	+ "Subject","Oggetto"
26	+ "Type","Tipo"
27	+ "Description","Descrizione"
28	+ "Ticket <b>#%s</b> has been created!","Il ticket <b>#%s</b> è stato creato!"
29	+ "View ticket in Deskero","Leggi il ticket su Deskero"
30	+ "Error in ticket creation!","Errore durante la creazione del ticket"
31	+ "Customer not found!","Cliente non trovato!"
32	+ "Can't connect to Deskero API!","Connessione alle API Deskero non riuscita!"
33	+ "Oops! ","Oops! "
34	+ "Customer Email is required!","L'email del cliente è obbligatoria!"
35	+ "Customer Email is not a valid address!","L'email del cliente non è un indirizzo valido!"
36	+ "Customer Name is required!","Il nome del cliente è obbligatorio!"
37	+ "Type is required!","Il tipo di ticket è obbligatorio!"
38	+ "Subject is required!","L'oggetto è obbligatorio!"
39	+ "Description is required!","La descrizione è obbligatoria!"
40	+ "No data sended!","Nessun dato inviato!"
41	+ "To launch Deskero, set YOUR DESKERO DOMAIN, TOKEN SSO and AGENT EMAIL!","Per avviare Deskero, imposta il TUO DOMINIO IN DESKERO, il TOKEN SSO e l'EMAIL AGENTE!"

package.xml ADDED Viewed

	@@ -0,0 +1,31 @@


1	+ <?xml version="1.0"?>
2	+ <package>
3	+ <name>Deskero</name>
4	+ <version>1.0.0</version>
5	+ <stability>stable</stability>
6	+ <license>GPL</license>
7	+ <channel>community</channel>
8	+ <extends/>
9	+ <summary>Deskero for Magento is a customized extension to integrate your Deskero help desk into your Magento website.</summary>
10	+ <description><p><b>Deskero</b> is an innovative cloud-based <b>help desk software</b> born from an innovative idea: creating a <b>new kind of relationship with customers</b> that really focuses on their needs.</p>
11	+
12	+ <p>Emails, phone calls, chats, web sites, social networks: through Deskero every message from your customers will be instantly accessible with a few clicks!</p>
13	+
14	+ <p>This extension lets you manage all the customers’ requests with Deskero, the cloud-based help desk software that offers companies simple and effective tools to make customer care easier, quicker and more modern.</p>
15	+
16	+ <p>
17	+ <b>Features include:</b><br />
18	+ - Enable Single Sign-on for administrators<br />
19	+ - Add support tickets in every moment while on Magento website<br />
20	+ - Gather feedback directly from your Magento website through Deskero widget<br />
21	+ </p>
22	+
23	+ <p>Deskero extension for Magento is available only to Business or Power users.</p></description>
24	+ <notes>First release</notes>
25	+ <authors><author><name>Fausto Iannuzzi</name><user>faustoiannuzzi</user><email>fausto@deskero.com</email></author></authors>
26	+ <date>2013-08-28</date>
27	+ <time>10:30:02</time>
28	+ <contents><target name="magecommunity"><dir name="Deskero"><dir name="Deskero"><dir name="Block"><dir name="Adminhtml"><file name="Menu.php" hash="2272bbc9281bfac7194a0817cdee2d88"/><dir name="Ticket"><dir name="Create"><file name="Create.php" hash="ac26abca01db34e24831fc5d31fb6c36"/><file name="Form.php" hash="7dadd1df6ff2817c00808fa2d0396bf5"/></dir></dir></dir><file name="Widget.php" hash="0abcc9c7e1852be5b0b69a4b244bb430"/></dir><dir name="Helper"><file name="Data.php" hash="61b36df7759d319fd25e1a58850fbd30"/></dir><dir name="controllers"><dir name="Adminhtml"><file name="DeskeroController.php" hash="21864e4abc6954301f831858d38033c8"/></dir></dir><dir name="etc"><file name="adminhtml.xml" hash="b93362d17b15de9a869a8454d38e9ab2"/><file name="config.xml" hash="f999300462a8af5375a6af81481743bc"/><file name="system.xml" hash="1fbe3307eb6be5e043eaf2cbb7bd8f34"/></dir></dir></dir></target><target name="magedesign"><dir name="adminhtml"><dir name="default"><dir name="default"><dir name="layout"><file name="deskero.xml" hash="dcdec81f7fcc34fb1a2dc9f218360eef"/></dir><dir name="template"><dir name="deskero"><file name="left-menu.phtml" hash="b355e7457cfef5579b342f9a5f9511d4"/></dir></dir></dir></dir></dir><dir name="frontend"><dir name="base"><dir name="default"><dir name="layout"><file name="deskero.xml" hash="f1c745105450382b869723f9743e27fe"/></dir></dir></dir></dir></target><target name="mageetc"><dir name="modules"><file name="Deskero_Deskero.xml" hash="7ccffebaf8d06567bd340bc29f583b59"/></dir></target><target name="magelocale"><dir><dir name="en_US"><file name="Deskero_Deskero.csv" hash="8d384bc914d6b7d0b09ad28c7b864071"/></dir><dir name="it_IT"><file name="Deskero_Deskero.csv" hash="0cea6f325b6c15df4db3b17e2aeaa447"/></dir></dir></target><target name="mageskin"><dir name="adminhtml"><dir name="default"><dir name="default"><dir name="deskero"><file name="deskero-menu.png" hash="ccb5b77f7074fa8ace567ec5dc28bd54"/><file name="deskero.css" hash="9e87ec2d6645f48089661212d0521e21"/><file name="header-logo.png" hash="1777ad0345115961079a14a4c62eac1e"/></dir></dir></dir></dir></target></contents>
29	+ <compatible/>
30	+ <dependencies><required><php><min>5.1.0</min><max>6.0.0</max></php></required></dependencies>
31	+ </package>

skin/adminhtml/default/default/deskero/deskero-menu.png ADDED Viewed

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skin/adminhtml/default/default/deskero/deskero.css ADDED Viewed

	@@ -0,0 +1,29 @@


1	+ ul.tabs a.deskero-section,
2	+ ul.tabs a.deskero-section:hover {
3	+ border-bottom: 1px solid #BEBEBE;
4	+ padding: 0.5em 0.5em 0 1.5em;
5	+ text-indent: -9999px;
6	+ }
7	+
8	+ ul.tabs a.deskero-section.active,
9	+ ul.tabs a.deskero-section.active:hover {
10	+ background: none repeat scroll 0 0 white;
11	+ }
12	+
13	+ ul.tabs a.deskero-section span,
14	+ ul.tabs a.deskero-section:hover span {
15	+ background:url(deskero-menu.png) no-repeat 0 0;
16	+ overflow:hidden;
17	+ padding:0;
18	+ width:120px;
19	+ height:22px;
20	+ }
21	+
22	+
23	+ h3.deskero-header {
24	+ background: url(header-logo.png) no-repeat;
25	+ width: 231px;
26	+ height: 65px;
27	+ padding: 0;
28	+ text-indent: -9999px;
29	+ }

skin/adminhtml/default/default/deskero/header-logo.png ADDED Viewed

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