The idea of this plugin is to capture customer feedback when they are exiting the checkout process without completing the purchase.
On the Checkout page, it produces a nice overlay when clicked on any link or when the user tries to close the page (other than the checkout process).
The overlay has a simple & optional feedback form & buttons to continue with checkout process or exit the page.
On clicking exit button,it auto-redirects to the link that has been clicked earlier for navigation.
In Addition, when the feedback is submitted, it sends a mail to notify about the feedback to the general email address specified on the store email address under configuration.
It also creates a log of the feedbacks submitted which can be viewed on the 'Feedback' menu,under the Adminpanel.
Releases (1)
Date | Version | Notes |
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2013-03-04 | 1.0.0 | The idea of this plugin is to capture customer feedback when they are exiting the checkout process without completing the purchase. |