"Failed Login Tracker" is an useful free extension that allows Magento Administrators to check "failed login data" as list pages.
Customer support receives various inquiries from customers. One of the most difficult inquiries is that customer can't login with correct e-mail address and password.
You can resolve this problem by reissuing password as Magento default function. However, sometimes you can't resolve that very well, because the customer doesn't notice that inputed e-mail address is wrong.
For example, a customer uses a "copy and paste" function for inputing e-mail address, then the original e-mail address may be missspelled or may have extra spaces. In this case, it is very difficult for you to resolve the failed login problem by telephone.
So at that time, "Failed Login Tracker" helps you strongly. As "Failed Login Tracker" enables you to check customer's "failed login data" which consists of e-mail address, password, and login time and date, you can suggest customers' mistake accurately. In addition you can cut back on costs of customer support and you can offer excellent customer service with high customer satisfaction!