LiveHelpNow_Help_Desk_HelpOut_Tab - Version 1.0.0

Version Notes

Initial release

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Release Info

Developer Eric Witchin
Extension LiveHelpNow_Help_Desk_HelpOut_Tab
Version 1.0.0
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Version 1.0.0

Files changed (9) hide show
  1. app/code/community/LHN/HelpOutTab/Model/Numberoptions.php +9 -0
  2. app/code/community/LHN/HelpOutTab/Model/Observer.php +106 -0
  3. app/code/community/LHN/HelpOutTab/Model/Themeoptions.php +14 -0
  4. app/code/community/LHN/HelpOutTab/Model/Torfoptions.php +9 -0
  5. app/code/community/LHN/HelpOutTab/etc/adminhtml.xml +22 -0
  6. app/code/community/LHN/HelpOutTab/etc/config.xml +37 -0
  7. app/code/community/LHN/HelpOutTab/etc/system.xml +158 -0
  8. app/etc/modules/LHN_HelpOutTab.xml +9 -0
  9. package.xml +24 -0
app/code/community/LHN/HelpOutTab/Model/Numberoptions.php ADDED
@@ -0,0 +1,9 @@
 
 
 
 
 
 
 
 
 
1
+ <?php
2
+ class LHN_HelpOutTab_Model_Numberoptions{
3
+ public function toOptionArray(){
4
+ return array(
5
+ array('value' => 'true', 'label' => 'yes'),
6
+ array('value' => 'false', 'label' => 'no')
7
+ );
8
+ }
9
+ }
app/code/community/LHN/HelpOutTab/Model/Observer.php ADDED
@@ -0,0 +1,106 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ <?php
2
+ class LHN_HelpOutTab_Model_Observer{
3
+ public function controllerFrontSendResponseAfter(Varien_Event_Observer $observer){
4
+ if(!Mage::app()->getStore()->isAdmin()){
5
+ $lhnEmail = "";
6
+ $lhnCustomer = "";
7
+ $lhnCart = "";
8
+ if(Mage::getSingleton('customer/session')->isLoggedIn()){
9
+ $customer = Mage::getSingleton('customer/session');
10
+ $customerData = Mage::getModel('customer/customer')->load($customer->getId())->getData();
11
+
12
+ $lhnEmail = urlencode($customerData['email']);
13
+ $lhnCustomer = urlencode($customerData['firstname']." ".$customerData['lastname']);
14
+
15
+ $cart = Mage::helper('checkout')->getQuote()->getData();
16
+ $lhnCart = urlencode("Quantity: ".$cart['all_items_qty']." total items<br />");
17
+ $lhnCart .= urlencode("Subtotal: ".$cart['subtotal']);
18
+ }
19
+
20
+ $lhn_account_number = Mage::getStoreConfig('lhn_helpouttab/general/account_number');
21
+ $lhn_account_number = str_replace("lhn", "", strtolower($lhn_account_number));
22
+ $lhn_chat_window = Mage::getStoreConfig('lhn_helpouttab/general/chat_window');
23
+ $lhn_autochat = Mage::getStoreConfig('lhn_helpouttab/general/autochat');
24
+ $lhn_theme = Mage::getStoreConfig('lhn_helpouttab/general/theme');
25
+ $lhn_slideout = Mage::getStoreConfig('lhn_helpouttab/general/slideout');
26
+ $lhn_chat = Mage::getStoreConfig('lhn_helpouttab/general/chat');
27
+ $lhn_ticket = Mage::getStoreConfig('lhn_helpouttab/general/ticket');
28
+ $lhn_callback = Mage::getStoreConfig('lhn_helpouttab/general/callback');
29
+ $lhn_knowbase = Mage::getStoreConfig('lhn_helpouttab/general/knowbase');
30
+ $lhn_moreoptions = Mage::getStoreConfig('lhn_helpouttab/general/moreoptions');
31
+ $lhn_search_title = Mage::getStoreConfig('lhn_helpouttab/general/search_title');
32
+ $lhn_search_message = Mage::getStoreConfig('lhn_helpouttab/general/search_message');
33
+ $lhn_no_results = Mage::getStoreConfig('lhn_helpouttab/general/no_results');
34
+ $lhn_views = Mage::getStoreConfig('lhn_helpouttab/general/views');
35
+
36
+ $whiteLabel = '';
37
+ if(substr($lhn_account_number, -2) == "-1"){
38
+ $whiteLabel = 'var lhnWhiteLabel = true;'.PHP_EOL;
39
+ }
40
+ $lhn_account_number = str_replace("-1", "", $lhn_account_number);
41
+
42
+ $lhncontent = '<script type="text/javascript">'.PHP_EOL;
43
+ $lhncontent .= 'if(lhnHPPanel===undefined){'.PHP_EOL;
44
+ $lhncontent .= $whiteLabel;
45
+ $lhncontent .= 'var lhnCustom1 = "'.$lhnEmail.'";'.PHP_EOL;
46
+ $lhncontent .= 'var lhnCustom2 = "'.$lhnCustomer.'";'.PHP_EOL;
47
+ $lhncontent .= 'var lhnCustom3 = "'.$lhnCart.'";'.PHP_EOL;
48
+ $lhncontent .= 'var lhnVersion = 5.3;'.PHP_EOL;
49
+ $lhncontent .= 'var lhnAccountN = '.$lhn_account_number.';'.PHP_EOL;
50
+ $lhncontent .= 'var lhnButtonN = -1;'.PHP_EOL;
51
+ $lhncontent .= 'var lhnJsHost = (("https:" == document.location.protocol) ? "https://" : "http://");'.PHP_EOL;
52
+ $lhncontent .= 'var lhnInviteEnabled = '.$lhn_autochat.';'.PHP_EOL;
53
+ $lhncontent .= 'var lhnInviteChime = 0; '.PHP_EOL;
54
+ $lhncontent .= 'var lhnWindowN = '.$lhn_chat_window.'; '.PHP_EOL;
55
+ $lhncontent .= 'var lhnDepartmentN = 0; '.PHP_EOL;
56
+ $lhncontent .= 'var lhnCustomInvitation ="";'.PHP_EOL;
57
+ $lhncontent .= 'var lhnTrackingEnabled = "t";'.PHP_EOL;
58
+ $lhncontent .= 'var lhnTheme = "'.$lhn_theme.'"; '.PHP_EOL;
59
+ $lhncontent .= 'var lhnHPPanel = '.$lhn_slideout.'; '.PHP_EOL;
60
+ $lhncontent .= 'var lhnHPKnowledgeBase = '.$lhn_knowbase.'; '.PHP_EOL;
61
+ $lhncontent .= 'var lhnHPMoreOptions = '.$lhn_moreoptions.'; '.PHP_EOL;
62
+ $lhncontent .= 'var lhnHPChatButton = '.$lhn_chat.'; '.PHP_EOL;
63
+ $lhncontent .= 'var lhnHPTicketButton = '.$lhn_ticket.'; '.PHP_EOL;
64
+ $lhncontent .= 'var lhnHPCallbackButton = '.$lhn_callback.'; '.PHP_EOL;
65
+ $lhncontent .= 'var lhnLO_helpPanel_knowledgeBase_find_answers = "'.$lhn_search_title.'";'.PHP_EOL;
66
+ $lhncontent .= 'var lhnLO_helpPanel_knowledgeBase_please_search = "'.$lhn_search_message.'";'.PHP_EOL;
67
+ $lhncontent .= 'var lhnLO_helpPanel_typeahead_noResults_message = "'.$lhn_no_results.'";'.PHP_EOL;
68
+ $lhncontent .= 'var lhnLO_helpPanel_typeahead_result_views = "'.$lhn_views.'";'.PHP_EOL;
69
+ $lhncontent .= 'if(!lhnHPKnowledgeBase && !lhnHPTicketButton && !lhnHPCallbackButton){'.PHP_EOL;
70
+ $lhncontent .= 'lhnHPChatButton = true;'.PHP_EOL;
71
+ $lhncontent .= 'lhnHPPanel = false;'.PHP_EOL;
72
+ $lhncontent .= '}'.PHP_EOL;
73
+ $lhncontent .= 'var loadLHNFile = function (url, type) { if (type == "js") { var file = document.createElement("script"); file.setAttribute("type", "text/javascript"); file.setAttribute("src", url); } else if (type = "css") { var file = document.createElement("link"); file.setAttribute("rel", "stylesheet"); file.setAttribute("type", "text/css"); file.setAttribute("href", url); } if (typeof file != "undefined") { document.getElementsByTagName("head")[0].appendChild(file) } }'.PHP_EOL;
74
+ $lhncontent .= 'var loadLHNFiles = function () {'.PHP_EOL;
75
+ $lhncontent .= 'if (lhnHPChatButton == true && typeof lhnInstalled == "undefined") {'.PHP_EOL;
76
+ $lhncontent .= 'if (!document.getElementById("lhnChatButton")) {'.PHP_EOL;
77
+ $lhncontent .= 'if (document.body) {'.PHP_EOL;
78
+ $lhncontent .= 'var lhnBTNdiv = document.createElement("div");'.PHP_EOL;
79
+ $lhncontent .= 'lhnBTNdiv.id = "lhnChatButton";'.PHP_EOL;
80
+ $lhncontent .= 'if (document.body.lastChild) { document.body.insertBefore(lhnBTNdiv, document.body.lastChild); } else { document.body.appendChild(lhnBTNdiv); }'.PHP_EOL;
81
+ $lhncontent .= '} else {'.PHP_EOL;
82
+ $lhncontent .= 'document.write("<div id=\"lhnChatButton\"></div>");'.PHP_EOL;
83
+ $lhncontent .= '}'.PHP_EOL;
84
+ $lhncontent .= '}'.PHP_EOL;
85
+ $lhncontent .= 'loadLHNFile(lhnJsHost + "www.livehelpnow.net/lhn/scripts/livehelpnow.aspx?lhnid=" + lhnAccountN + "&iv=" + lhnInviteEnabled + "&d=" + lhnDepartmentN + "&ver=" + lhnVersion + "&rnd=" + Math.random(), "js");'.PHP_EOL;
86
+ $lhncontent .= 'window.setTimeout("if (typeof bLHNOnline != \'undefined\' && bLHNOnline == 0 && lhnHPPanel == true){document.getElementById(\'lhn_live_chat_btn\').style.display=\'none\';}", 2000);'.PHP_EOL;
87
+ $lhncontent .= '}'.PHP_EOL;
88
+ $lhncontent .= 'loadLHNFile(lhnJsHost + "www.livehelpnow.net/lhn/js/build/helppanel.ashx", "js");'.PHP_EOL;
89
+ $lhncontent .= 'loadLHNFile(lhnJsHost + "www.livehelpnow.net/lhn/js/css/helppanel/" + lhnTheme + "/style.css", "css"); '.PHP_EOL;
90
+ $lhncontent .= '}'.PHP_EOL;
91
+ $lhncontent .= 'if (window.addEventListener) {'.PHP_EOL;
92
+ $lhncontent .= 'window.addEventListener("load", function () {'.PHP_EOL;
93
+ $lhncontent .= 'loadLHNFiles();'.PHP_EOL;
94
+ $lhncontent .= '}, false);'.PHP_EOL;
95
+ $lhncontent .= '} else if (window.attachEvent) {'.PHP_EOL;
96
+ $lhncontent .= 'window.attachEvent("onload", function () {'.PHP_EOL;
97
+ $lhncontent .= 'loadLHNFiles();'.PHP_EOL;
98
+ $lhncontent .= '});'.PHP_EOL;
99
+ $lhncontent .= '}'.PHP_EOL;
100
+ $lhncontent .= '}'.PHP_EOL;
101
+ $lhncontent .= '</script>"'.PHP_EOL;
102
+
103
+ echo $lhncontent;
104
+ }
105
+ }
106
+ }
app/code/community/LHN/HelpOutTab/Model/Themeoptions.php ADDED
@@ -0,0 +1,14 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ <?php
2
+ class LHN_HelpOutTab_Model_Themeoptions{
3
+ public function toOptionArray(){
4
+ return array(
5
+ array('value' => 'default', 'label' => 'default'),
6
+ array('value' => 'red', 'label' => 'red'),
7
+ array('value' => 'orange', 'label' => 'orange'),
8
+ array('value' => 'yellow', 'label' => 'yellow'),
9
+ array('value' => 'green', 'label' => 'green'),
10
+ array('value' => 'blue', 'label' => 'blue'),
11
+ array('value' => 'purple', 'label' => 'purple')
12
+ );
13
+ }
14
+ }
app/code/community/LHN/HelpOutTab/Model/Torfoptions.php ADDED
@@ -0,0 +1,9 @@
 
 
 
 
 
 
 
 
 
1
+ <?php
2
+ class LHN_HelpOutTab_Model_Torfoptions{
3
+ public function toOptionArray(){
4
+ return array(
5
+ array('value' => 'true', 'label' => 'yes'),
6
+ array('value' => 'false', 'label' => 'no')
7
+ );
8
+ }
9
+ }
app/code/community/LHN/HelpOutTab/etc/adminhtml.xml ADDED
@@ -0,0 +1,22 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ <?xml version="1.0" encoding="UTF-8"?>
2
+ <adminhtml>
3
+ <acl>
4
+ <resources>
5
+ <admin>
6
+ <children>
7
+ <system>
8
+ <children>
9
+ <config>
10
+ <children>
11
+ <lhn_helpouttab>
12
+ <title>LiveHelpNow HelpOut Tab</title>
13
+ </lhn_helpouttab>
14
+ </children>
15
+ </config>
16
+ </children>
17
+ </system>
18
+ </children>
19
+ </admin>
20
+ </resources>
21
+ </acl>
22
+ </adminhtml>
app/code/community/LHN/HelpOutTab/etc/config.xml ADDED
@@ -0,0 +1,37 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ <?xml version="1.0"?>
2
+ <config>
3
+ <modules>
4
+ <LHN_HelpOutTab>
5
+ <version>1.0</version>
6
+ </LHN_HelpOutTab>
7
+ </modules>
8
+ <global>
9
+ <models>
10
+ <helpouttab>
11
+ <class>LHN_HelpOutTab_Model</class>
12
+ </helpouttab>
13
+ </models>
14
+ <events>
15
+ <controller_front_send_response_after>
16
+ <observers>
17
+ <lhn_helpouttab>
18
+ <class>LHN_HelpOutTab_Model_Observer</class>
19
+ <method>controllerFrontSendResponseAfter</method>
20
+ </lhn_helpouttab>
21
+ </observers>
22
+ </controller_front_send_response_after>
23
+ </events>
24
+ </global>
25
+ <default>
26
+ <lhn_helpouttab>
27
+ <general>
28
+ <chat_window>0</chat_window>
29
+ <theme>default</theme>
30
+ <search_title>Find answers</search_title>
31
+ <search_message>Please search our knowledge base for answers or click [More options]</search_message>
32
+ <no_results>No results found for</no_results>
33
+ <views>view</views>
34
+ </general>
35
+ </lhn_helpouttab>
36
+ </default>
37
+ </config>
app/code/community/LHN/HelpOutTab/etc/system.xml ADDED
@@ -0,0 +1,158 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ <?xml version="1.0" encoding="UTF-8"?>
2
+ <config>
3
+ <tabs>
4
+ <lhn>
5
+ <label>LiveHelpNow</label>
6
+ <sort_order>100</sort_order>
7
+ </lhn>
8
+ </tabs>
9
+ <sections>
10
+ <lhn_helpouttab>
11
+ <label>HelpOut Tab</label>
12
+ <tab>lhn</tab>
13
+ <sort_order>10</sort_order>
14
+ <show_in_default>1</show_in_default>
15
+ <show_in_website>1</show_in_website>
16
+ <show_in_store>1</show_in_store>
17
+ <groups>
18
+ <general>
19
+ <label>General Settings</label>
20
+ <sort_order>10</sort_order>
21
+ <show_in_default>1</show_in_default>
22
+ <show_in_website>1</show_in_website>
23
+ <show_in_store>1</show_in_store>
24
+ <fields>
25
+ <account_number>
26
+ <label>LiveHelpNow Account Number:</label>
27
+ <comment><![CDATA[* Must be numeric]]></comment>
28
+ <frontend_type>text</frontend_type>
29
+ <sort_order>10</sort_order>
30
+ <show_in_default>1</show_in_default>
31
+ <show_in_website>1</show_in_website>
32
+ <show_in_store>1</show_in_store>
33
+ </account_number>
34
+ <chat_window>
35
+ <label>Chat Window:</label>
36
+ <comment><![CDATA[* Must be numeric]]></comment>
37
+ <frontend_type>text</frontend_type>
38
+ <sort_order>20</sort_order>
39
+ <show_in_default>1</show_in_default>
40
+ <show_in_website>1</show_in_website>
41
+ <show_in_store>1</show_in_store>
42
+ </chat_window>
43
+ <autochat>
44
+ <label>Enable automatic chat invitation:</label>
45
+ <frontend_type>select</frontend_type>
46
+ <source_model>helpouttab/numberoptions</source_model>
47
+ <sort_order>30</sort_order>
48
+ <show_in_default>1</show_in_default>
49
+ <show_in_website>1</show_in_website>
50
+ <show_in_store>1</show_in_store>
51
+ </autochat>
52
+ <theme>
53
+ <label>HelpOut color theme:</label>
54
+ <frontend_type>select</frontend_type>
55
+ <source_model>helpouttab/themeoptions</source_model>
56
+ <sort_order>40</sort_order>
57
+ <show_in_default>1</show_in_default>
58
+ <show_in_website>1</show_in_website>
59
+ <show_in_store>1</show_in_store>
60
+ </theme>
61
+ <slideout>
62
+ <label>Enable slideout panel:</label>
63
+ <comment><![CDATA[No if you will only be using the Live Chat system]]></comment>
64
+ <frontend_type>select</frontend_type>
65
+ <source_model>helpouttab/torfoptions</source_model>
66
+ <sort_order>50</sort_order>
67
+ <show_in_default>1</show_in_default>
68
+ <show_in_website>1</show_in_website>
69
+ <show_in_store>1</show_in_store>
70
+ </slideout>
71
+ <chat>
72
+ <label>Enable chat button:</label>
73
+ <comment><![CDATA[No to hide "chat with us" option]]></comment>
74
+ <frontend_type>select</frontend_type>
75
+ <source_model>helpouttab/torfoptions</source_model>
76
+ <sort_order>60</sort_order>
77
+ <show_in_default>1</show_in_default>
78
+ <show_in_website>1</show_in_website>
79
+ <show_in_store>1</show_in_store>
80
+ </chat>
81
+ <ticket>
82
+ <label>Enable ticket button</label>
83
+ <comment><![CDATA[No to hide "submit a ticket" option]]></comment>
84
+ <frontend_type>select</frontend_type>
85
+ <source_model>helpouttab/torfoptions</source_model>
86
+ <sort_order>70</sort_order>
87
+ <show_in_default>1</show_in_default>
88
+ <show_in_website>1</show_in_website>
89
+ <show_in_store>1</show_in_store>
90
+ </ticket>
91
+ <callback>
92
+ <label>Enable callback bautton:</label>
93
+ <comment><![CDATA[No to hide "request callback" option]]></comment>
94
+ <frontend_type>select</frontend_type>
95
+ <source_model>helpouttab/torfoptions</source_model>
96
+ <sort_order>80</sort_order>
97
+ <show_in_default>1</show_in_default>
98
+ <show_in_website>1</show_in_website>
99
+ <show_in_store>1</show_in_store>
100
+ </callback>
101
+ <knowbase>
102
+ <label>Knowledge base search:</label>
103
+ <comment><![CDATA[No to hide the knowledge base search bar, and skip to "More Options"]]></comment>
104
+ <frontend_type>select</frontend_type>
105
+ <source_model>helpouttab/torfoptions</source_model>
106
+ <sort_order>90</sort_order>
107
+ <show_in_default>1</show_in_default>
108
+ <show_in_website>1</show_in_website>
109
+ <show_in_store>1</show_in_store>
110
+ </knowbase>
111
+ <moreoptions>
112
+ <label>Enable More options panel:</label>
113
+ <comment><![CDATA[No to display the "More Options" slide automatically]]></comment>
114
+ <frontend_type>select</frontend_type>
115
+ <source_model>helpouttab/torfoptions</source_model>
116
+ <sort_order>100</sort_order>
117
+ <show_in_default>1</show_in_default>
118
+ <show_in_website>1</show_in_website>
119
+ <show_in_store>1</show_in_store>
120
+ </moreoptions>
121
+ <search_title>
122
+ <label>"Search" title:</label>
123
+ <frontend_type>text</frontend_type>
124
+ <sort_order>110</sort_order>
125
+ <show_in_default>1</show_in_default>
126
+ <show_in_website>1</show_in_website>
127
+ <show_in_store>1</show_in_store>
128
+ </search_title>
129
+ <search_message>
130
+ <label>"Search" message:</label>
131
+ <frontend_type>text</frontend_type>
132
+ <sort_order>120</sort_order>
133
+ <show_in_default>1</show_in_default>
134
+ <show_in_website>1</show_in_website>
135
+ <show_in_store>1</show_in_store>
136
+ </search_message>
137
+ <no_results>
138
+ <label>No Results Found message:</label>
139
+ <frontend_type>text</frontend_type>
140
+ <sort_order>130</sort_order>
141
+ <show_in_default>1</show_in_default>
142
+ <show_in_website>1</show_in_website>
143
+ <show_in_store>1</show_in_store>
144
+ </no_results>
145
+ <views>
146
+ <label>Article Views label:</label>
147
+ <frontend_type>text</frontend_type>
148
+ <sort_order>140</sort_order>
149
+ <show_in_default>1</show_in_default>
150
+ <show_in_website>1</show_in_website>
151
+ <show_in_store>1</show_in_store>
152
+ </views>
153
+ </fields>
154
+ </general>
155
+ </groups>
156
+ </lhn_helpouttab>
157
+ </sections>
158
+ </config>
app/etc/modules/LHN_HelpOutTab.xml ADDED
@@ -0,0 +1,9 @@
 
 
 
 
 
 
 
 
 
1
+ <?xml version="1.0"?>
2
+ <config>
3
+ <modules>
4
+ <LHN_HelpOutTab>
5
+ <active>true</active>
6
+ <codePool>community</codePool>
7
+ </LHN_HelpOutTab>
8
+ </modules>
9
+ </config>
package.xml ADDED
@@ -0,0 +1,24 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ <?xml version="1.0"?>
2
+ <package>
3
+ <name>LiveHelpNow_Help_Desk_HelpOut_Tab</name>
4
+ <version>1.0.0</version>
5
+ <stability>stable</stability>
6
+ <license>GNU General Public License (GPL)</license>
7
+ <channel>community</channel>
8
+ <extends/>
9
+ <summary>The HelpOut Tab plugin displays help desk options to visitors in a snappy right tab that&#x2019;s easy to spot and works intuitively.</summary>
10
+ <description>LiveHelpNow is a responsive, reliable, and extremely affordable Help Desk Software for your website. The HelpOut Tab plugin displays help desk options to visitors in a snappy right tab that&#x2019;s easy to spot and works intuitively- pointing customers with questions to instant answers so they can find all the information they need to make a confident purchase.&#xD;
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+ &#xD;
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+ The versatile HelpOut Tab works with any combination of LiveHelpNow products:&#xD;
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+ -Live Chat System&#xD;
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+ -Ticket System&#xD;
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+ -Callback Request System&#xD;
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+ -Knowledge Base System</description>
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+ <notes>Initial release</notes>
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+ <authors><author><name>Eric Witchin</name><user>livehelpnow</user><email>plugins@livehelpnpw.com</email></author></authors>
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+ <date>2013-04-04</date>
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+ <time>09:59:29</time>
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+ <contents><target name="magecommunity"><dir name="LHN"><dir name="HelpOutTab"><dir name="Model"><file name="Numberoptions.php" hash="69866ada2a28f913c0a95d7890361ede"/><file name="Observer.php" hash="0797253e10ae51b279de31ffa6a22c8f"/><file name="Themeoptions.php" hash="59cab048698fb9db808acc373d70b9f0"/><file name="Torfoptions.php" hash="0607e2cee88f601872159836b97a6cd9"/></dir><dir name="etc"><file name="adminhtml.xml" hash="224498779875ca9fb89e3a6f24c9541a"/><file name="config.xml" hash="e4b4270ffb259b98164da25ebb86397f"/><file name="system.xml" hash="5a5964dd05dd40b8e0b9a3318506c201"/></dir></dir></dir></target><target name="mageetc"><dir name="modules"><file name="LHN_HelpOutTab.xml" hash="2527101d29220ad373ee8e4572b70dd7"/></dir></target></contents>
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+ <compatible/>
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+ <dependencies><required><php><min>5.3.0</min><max>6.0.0</max></php></required></dependencies>
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+ </package>