LiveHelpNow_Help_Desk_HelpOut_Tab - Version 1.1.0

Version Notes

Now includes Google Analytics Event Tracking

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Release Info

Developer Eric Witchin
Extension LiveHelpNow_Help_Desk_HelpOut_Tab
Version 1.1.0
Comparing to
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Code changes from version 1.0.0 to 1.1.0

Files changed (2) hide show
  1. app/code/community/LHN/HelpOutTab/Model/Observer.php +40 -0
  2. package.xml +7 -13
app/code/community/LHN/HelpOutTab/Model/Observer.php CHANGED
@@ -45,6 +45,7 @@ class LHN_HelpOutTab_Model_Observer{
45
  $lhncontent .= 'var lhnCustom1 = "'.$lhnEmail.'";'.PHP_EOL;
46
  $lhncontent .= 'var lhnCustom2 = "'.$lhnCustomer.'";'.PHP_EOL;
47
  $lhncontent .= 'var lhnCustom3 = "'.$lhnCart.'";'.PHP_EOL;
 
48
  $lhncontent .= 'var lhnVersion = 5.3;'.PHP_EOL;
49
  $lhncontent .= 'var lhnAccountN = '.$lhn_account_number.';'.PHP_EOL;
50
  $lhncontent .= 'var lhnButtonN = -1;'.PHP_EOL;
@@ -99,6 +100,45 @@ class LHN_HelpOutTab_Model_Observer{
99
  $lhncontent .= '}'.PHP_EOL;
100
  $lhncontent .= '}'.PHP_EOL;
101
  $lhncontent .= '</script>"'.PHP_EOL;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
102
 
103
  echo $lhncontent;
104
  }
45
  $lhncontent .= 'var lhnCustom1 = "'.$lhnEmail.'";'.PHP_EOL;
46
  $lhncontent .= 'var lhnCustom2 = "'.$lhnCustomer.'";'.PHP_EOL;
47
  $lhncontent .= 'var lhnCustom3 = "'.$lhnCart.'";'.PHP_EOL;
48
+ $lhncontent .= 'var lhnPlugin = "Mage-'.Mage::getVersion().'-HO";'.PHP_EOL;
49
  $lhncontent .= 'var lhnVersion = 5.3;'.PHP_EOL;
50
  $lhncontent .= 'var lhnAccountN = '.$lhn_account_number.';'.PHP_EOL;
51
  $lhncontent .= 'var lhnButtonN = -1;'.PHP_EOL;
100
  $lhncontent .= '}'.PHP_EOL;
101
  $lhncontent .= '}'.PHP_EOL;
102
  $lhncontent .= '</script>"'.PHP_EOL;
103
+ $lhncontent .= '<script type="text/javascript">'.PHP_EOL;
104
+ $lhncontent .= 'function LHN_HelpPanel_onLoad(){'.PHP_EOL;
105
+ $lhncontent .= 'wireLHNEvents();'.PHP_EOL;
106
+ $lhncontent .= '}'.PHP_EOL;
107
+ $lhncontent .= 'function wireLHNEvents() {'.PHP_EOL;
108
+ $lhncontent .= 'window.lhn("#lhn_help_btn").click(function(){'.PHP_EOL;
109
+ $lhncontent .= "lhnPushAnalytics('LiveHelpNow HelpOut Tab', 'Tab Click');".PHP_EOL;
110
+ $lhncontent .= '});'.PHP_EOL;
111
+ $lhncontent .= 'window.lhn("#lhn_helppanel #lhn_help_exit").click(function(){'.PHP_EOL;
112
+ $lhncontent .= "lhnPushAnalytics('LiveHelpNow HelpOut Tab', 'Close Button Click');".PHP_EOL;
113
+ $lhncontent .= '});'.PHP_EOL;
114
+ $lhncontent .= 'window.lhn("#lhn_helppanel .lhn_options_btn").click(function(){'.PHP_EOL;
115
+ $lhncontent .= "lhnPushAnalytics('LiveHelpNow HelpOut Tab', 'More Options Button Click');".PHP_EOL;
116
+ $lhncontent .= '});'.PHP_EOL;
117
+ $lhncontent .= 'window.lhn("#lhn_helppanel #lhn_search_box").blur(function(){'.PHP_EOL;
118
+ $lhncontent .= 'if(window.lhn(this).val() != ""){'.PHP_EOL;
119
+ $lhncontent .= 'lhnCurVal = window.lhn(this).val();'.PHP_EOL;
120
+ $lhncontent .= 'if(typeof(lhnOldVal) == "undefined" || lhnOldVal != lhnCurVal){'.PHP_EOL;
121
+ $lhncontent .= "lhnPushAnalytics('LiveHelpNow HelpOut Tab', 'Knowledge Base Search', encodeURIComponent(window.lhn(this).val()));".PHP_EOL;
122
+ $lhncontent .= 'lhnOldVal = lhnCurVal;'.PHP_EOL;
123
+ $lhncontent .= '}'.PHP_EOL;
124
+ $lhncontent .= '}'.PHP_EOL;
125
+ $lhncontent .= '});'.PHP_EOL;
126
+ $lhncontent .= 'window.lhn("#lhn_helppanel .lhn_live_chat_btn").click(function(){'.PHP_EOL;
127
+ $lhncontent .= "lhnPushAnalytics('LiveHelpNow HelpOut Tab', 'Chat Button Click');".PHP_EOL;
128
+ $lhncontent .= '});'.PHP_EOL;
129
+ $lhncontent .= 'window.lhn("#lhn_helppanel .lhn_ticket_btn").click(function(){'.PHP_EOL;
130
+ $lhncontent .= "lhnPushAnalytics('LiveHelpNow HelpOut Tab', 'Ticket Button Click');".PHP_EOL;
131
+ $lhncontent .= '});'.PHP_EOL;
132
+ $lhncontent .= 'window.lhn("#lhn_helppanel .lhn_callback_btn").click(function(){'.PHP_EOL;
133
+ $lhncontent .= "lhnPushAnalytics('LiveHelpNow HelpOut Tab', 'Callback Button Click');".PHP_EOL;
134
+ $lhncontent .= '});'.PHP_EOL;
135
+ $lhncontent .= '}'.PHP_EOL;
136
+ $lhncontent .= 'function lhnPushAnalytics(category, event, label){'.PHP_EOL;
137
+ $lhncontent .= 'if(typeof(_gaq) != "undefined"){'.PHP_EOL;
138
+ $lhncontent .= '_gaq.push(["_trackEvent", category, event, label]);'.PHP_EOL;
139
+ $lhncontent .= '}'.PHP_EOL;
140
+ $lhncontent .= '}'.PHP_EOL;
141
+ $lhncontent .= '</script>'.PHP_EOL;
142
 
143
  echo $lhncontent;
144
  }
package.xml CHANGED
@@ -1,24 +1,18 @@
1
  <?xml version="1.0"?>
2
  <package>
3
  <name>LiveHelpNow_Help_Desk_HelpOut_Tab</name>
4
- <version>1.0.0</version>
5
  <stability>stable</stability>
6
  <license>GNU General Public License (GPL)</license>
7
  <channel>community</channel>
8
  <extends/>
9
- <summary>The HelpOut Tab plugin displays help desk options to visitors in a snappy right tab that&#x2019;s easy to spot and works intuitively.</summary>
10
- <description>LiveHelpNow is a responsive, reliable, and extremely affordable Help Desk Software for your website. The HelpOut Tab plugin displays help desk options to visitors in a snappy right tab that&#x2019;s easy to spot and works intuitively- pointing customers with questions to instant answers so they can find all the information they need to make a confident purchase.&#xD;
11
- &#xD;
12
- The versatile HelpOut Tab works with any combination of LiveHelpNow products:&#xD;
13
- -Live Chat System&#xD;
14
- -Ticket System&#xD;
15
- -Callback Request System&#xD;
16
- -Knowledge Base System</description>
17
- <notes>Initial release</notes>
18
  <authors><author><name>Eric Witchin</name><user>livehelpnow</user><email>plugins@livehelpnpw.com</email></author></authors>
19
- <date>2013-04-04</date>
20
- <time>09:59:29</time>
21
- <contents><target name="magecommunity"><dir name="LHN"><dir name="HelpOutTab"><dir name="Model"><file name="Numberoptions.php" hash="69866ada2a28f913c0a95d7890361ede"/><file name="Observer.php" hash="0797253e10ae51b279de31ffa6a22c8f"/><file name="Themeoptions.php" hash="59cab048698fb9db808acc373d70b9f0"/><file name="Torfoptions.php" hash="0607e2cee88f601872159836b97a6cd9"/></dir><dir name="etc"><file name="adminhtml.xml" hash="224498779875ca9fb89e3a6f24c9541a"/><file name="config.xml" hash="e4b4270ffb259b98164da25ebb86397f"/><file name="system.xml" hash="5a5964dd05dd40b8e0b9a3318506c201"/></dir></dir></dir></target><target name="mageetc"><dir name="modules"><file name="LHN_HelpOutTab.xml" hash="2527101d29220ad373ee8e4572b70dd7"/></dir></target></contents>
22
  <compatible/>
23
  <dependencies><required><php><min>5.3.0</min><max>6.0.0</max></php></required></dependencies>
24
  </package>
1
  <?xml version="1.0"?>
2
  <package>
3
  <name>LiveHelpNow_Help_Desk_HelpOut_Tab</name>
4
+ <version>1.1.0</version>
5
  <stability>stable</stability>
6
  <license>GNU General Public License (GPL)</license>
7
  <channel>community</channel>
8
  <extends/>
9
+ <summary>The HelpOut Tab plugin displays help desk options to visitors in a snappy right tab.</summary>
10
+ <description>LiveHelpNow is a responsive, reliable, and extremely affordable Help Desk Software for your website. The HelpOut Tab plugin displays help desk options to visitors in a snappy right tab that&#x2019;s easy to spot and works intuitively- pointing customers with questions to instant answers so they can find all the information they need to make a confident purchase. The versatile HelpOut Tab works with any combination of LiveHelpNow products: - Live Chat System - Ticket System - Callback Request System - Knowledge Base System</description>
11
+ <notes>Now includes Google Analytics Event Tracking</notes>
 
 
 
 
 
 
12
  <authors><author><name>Eric Witchin</name><user>livehelpnow</user><email>plugins@livehelpnpw.com</email></author></authors>
13
+ <date>2013-04-11</date>
14
+ <time>16:30:32</time>
15
+ <contents><target name="magecommunity"><dir name="LHN"><dir name="HelpOutTab"><dir name="Model"><file name="Numberoptions.php" hash="69866ada2a28f913c0a95d7890361ede"/><file name="Observer.php" hash="28b1ef4e11a123d9f83048362bf2e401"/><file name="Themeoptions.php" hash="59cab048698fb9db808acc373d70b9f0"/><file name="Torfoptions.php" hash="0607e2cee88f601872159836b97a6cd9"/></dir><dir name="etc"><file name="adminhtml.xml" hash="224498779875ca9fb89e3a6f24c9541a"/><file name="config.xml" hash="e4b4270ffb259b98164da25ebb86397f"/><file name="system.xml" hash="5a5964dd05dd40b8e0b9a3318506c201"/></dir></dir></dir></target><target name="mageetc"><dir name="modules"><file name="LHN_HelpOutTab.xml" hash="2527101d29220ad373ee8e4572b70dd7"/></dir></target></contents>
16
  <compatible/>
17
  <dependencies><required><php><min>5.3.0</min><max>6.0.0</max></php></required></dependencies>
18
  </package>