The nanoRep solution improves customer
experience and significantly increases
conversion and online sales. nanoRep is
your virtual shopping assistant – it
answers questions, offers rewards &
coupons, suggests products and collects
visitors' information. nanoRep’s self-
learning knowledge base helps customers
interact with your brand via self-service
widgets across your website (every page),
mobile and Facebook. nanoRep lets your
customers stay focus – all the information
they need is readily available, reducing site
and shopping cart abandonment.
nanoRep increases customer engagement
on e-commerce websites resulting in a
better customer experience, higher
satisfaction rate and increased online sales.
Customer intelligence is provided
throughout the process, so you can make
customer driven decision that will further
increase online conversion and sales.
nanoRep Connect
Purchasing history - The integration with
Magento brings
customers’
purchasing history
to nanoRep’s
ticketing system.
Agents get a 360
degree view of customers’ activity before
working on cases.
Releases (30)
| Date | Version | Notes |
|---|---|---|
| 2015-10-29 | 2.1.4 | Compatibility SUPEE-6788 + minor changes |
| 2015-08-25 | 2.1.3 | Compatibility SUPEE-6285 |
| 2015-06-15 | 2.1.2 | Enable head.css in login iframe |
| 2015-03-02 | 2.1.1 | minor fix |
| 2015-03-01 | 2.1.0 | Contact us integration |
| 2015-01-21 | 2.0.8 | login form update |
| 2014-12-02 | 2.0.7 | Cancel the order queries view |
| 2014-11-23 | 2.0.6 | Conversion tracking update Url encode to API Key |
| 2014-11-19 | 2.0.5 | Conversion tracking update |
| 2014-11-02 | 2.0.4 | Frontend Controller Name Cange |
| 2014-09-23 | 2.0.3 | Bug fix: "orders" customParam is not a array of objects
|
| 2014-09-10 | 2.0.2 | new feature: get order status in answer. |
| 2014-08-20 | 2.0.1 | bug fix: unanswered questions per product on the search report |
| 2014-08-20 | 2.0.0 | nanoRep 2.0.0 |
| 2014-07-31 | 1.5.0 | nanoRep JS fix |
| 2014-07-07 | 1.4.9 | Bug fix - different product id attribute & conversion tracking fix |
| 2014-07-07 | 1.4.8 | Bug fix - different product id attribute |
| 2014-07-02 | 1.4.7 | Product price currency support |
| 2014-07-01 | 1.4.6 | Fix - product categories
|
| 2014-06-13 | 1.4.5 | Workaround for cases that the nanoRepEmbedContainer script is loaded twice |
| 2014-05-14 | 1.4.4 | Support Widget support for diffrent ProductID attributes |
| 2014-05-13 | 1.4.3 | Configuration change Account field to required |
| 2014-05-13 | 1.4.2 | SKU Attribute bug fix |
| 2014-05-13 | 1.4.1 | Bug fixes |
| 2014-05-09 | 1.4.0 | Support for hidden SEO questions
|
| 2014-04-08 | 1.3.9 | Added support to define a specific div for the support widget |
| 2014-04-01 | 1.3.8 | Added Support to define a different product id |
| 2013-11-29 | 1.3.7 | Conversion Tracking bug fix |
| 2013-11-15 | 1.3.6 | Related Products
|
| 2013-11-09 | 1.3.5 | Minor bug fix |
