Normally, Customers will always have some questions in mind before decision to purchase products. But ours are not always available online to answer to their questions, and more question is reduplicate, and Customers are not patient enough to wait through your site for answers.
And to increase sale chance and make satisfied to customers. You can install and use FAQs extension. The extension allow customers submit, search questions. It also allow you create group questions And display list answers by topic.
Features and benefits
100% opensource
Very easy to install and use
Doesn’t override core Magento ( core class or core template)
Support responsive for difference devices
Works perfectly with popular browsers including Firefox, Chrome, IE and Safari
Friendly and easy to configurable
Compatibility: Magento CE 1.4, 1.5, 1.6, 1.7, 1.8, 1.9
How to use the our FAQs extension
Install via Magentoconnect or get it from our site Mage-addons.com
Configuration FAQ options are available in administration panel: System --> Configuration --> Padoosoft extension --> FAQ
On the backend, go to FAQ => Manage FAQ Group
To create a new group, click on the Add FAQ Group button:
You can input the name, order and select the displaying store view, then enable the category.
On the backend, go to FAQ => Manage FAQ
To create a new item, click on the Add FAQ button:
You can input the order, question, answer and select the parent group, the displaying store view, then enable the FAQ items.
By default, you can find the link to FAQs page from the homepage or any page of the system.
If you want display FAQs list on a static page, from the backend, go to CMS => Static Pages and create a new static page, then insert the syntax code below into the Content section:
{{block type="faq/faq" name="faq.list" template="padoofaq/faq.phtml" }}
Customers can submit their own question at the frontend. After finishing, their question will be listed at Manage FAQ page from the backend to wait for the store owner’s answer.
To navigate to the submit form, customer can click on the Submit Question link at top of FAQs list page.
How to disable the extension
Set "No" on System > Configuration> FAQ > General
Open the file Padoo_Faq.xml and change the following line:
Form True
To False
