LiveChat – WP live chat plugin for WordPress

Version Description

Moved screenshots to assets directory

Release Info

Developer	livechat
Plugin	LiveChat – WP live chat plugin for WordPress
Version	3.2.11
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Code changes from version 3.2.10 to 3.2.11

Files changed (25) hide show

readme.txt +16 -13
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trunk/livechat.php +21 -0
trunk/plugin_files/LiveChat.class.php +158 -0
trunk/plugin_files/LiveChatAdmin.class.php +176 -0
trunk/plugin_files/css/livechat.css +133 -0
trunk/plugin_files/helpers/ChangesSavedHelper.class.php +16 -0
trunk/plugin_files/helpers/LiveChatHelper.class.php +6 -0
trunk/plugin_files/helpers/SettingsHelper.class.php +156 -0
trunk/plugin_files/helpers/TrackingCodeHelper.class.php +31 -0
trunk/plugin_files/helpers/TrackingCodeInfoHelper.class.php +16 -0
trunk/plugin_files/images/ajax_loader.gif +0 -0
trunk/plugin_files/images/button_placement.png +0 -0
trunk/plugin_files/images/favicon.png +0 -0
trunk/plugin_files/images/logo.png +0 -0
trunk/plugin_files/images/plusminus.png +0 -0
trunk/plugin_files/js/livechat.js +275 -0
trunk/readme.txt +135 -0

readme.txt CHANGED Viewed

	@@ -1,12 +1,12 @@
1	=== LiveChat - WP live chat software for Wordpress ===
2	Contributors: LiveChat
3	- Tags: live support, live chat, live chat software, help desk, help desk software, online ticketing system, ticketing system, online support, ecommerce chat, sales, customer help, customer support, livechat, live support, customer service software, chat plugin, chat, customer service chat, live chat button, live chat plugin, live chat support, live chat tool, live chat widget, live support, live support button, live chat solution
4
5	- Stable tag: 3.2.10
6	Requires at least: 2.8
7	Tested up to: 4.2.2
8
9	- Live chat and help desk software plugin for Wordpress. Add LiveChat (live chat and help desk software) to your Wordpress.
10
11	== Description ==
12
	@@ -18,7 +18,7 @@ Take a tour to see why you need live chat software on your website: http://www.l
18
19	——-
20
21	- Product requires active LiveChat subscription after 30 days of free trial.
22
23
24	== Installation ==
	@@ -31,19 +31,22 @@ Product requires active LiveChat subscription after 30 days of free trial.
31	== Screenshots ==
32
33	1. LiveChat Applications are available for web browser, Windows Mac and iPhone, iPad and Android devices.
34	- 2. LiveChat is designed specifically for real-time customer service using chats and help desk tickets.
35	- 3. Visitors list and client details display valuable information useful during chats with customers.
36	- 4. Dashboard - a real-time glimpse of your customer service to display on a big screen.
37	- 5. Chat window can be customized. Social media icons can be added for social engagement.
38	- 6. LiveChat offers plenty of reports and customer service analytics.
39	- 7. Additional information from pre-chat and post-chat surveys serves as extra knowledge about customers.
40	- 8. Help desk software in LiveChat allows collecting tickets from chats, emails and ticket forms.
41
42
43	== Changelog ==
44	-



45	= 3.2.10 =
46	- * Updated readme.txt file, updated screenshots
47
48	= 3.2.9 =
49	* Updated readme.txt file, checked compatibility to Wordpress 4.2.2


1	=== LiveChat - WP live chat software for Wordpress ===
2	Contributors: LiveChat
3	+ Tags: live support, live chat, live chat software, help desk, help desk software, online ticketing system, ticketing system, online support, ecommerce chat, sales, customer help, customer support, livechat, live support, customer service software, chat plugin, chat, customer service chat, live chat button, live chat plugin, live chat support, live chat tool, live chat widget, live support, live support button, live chat solution
4
5	+ Stable tag: 3.2.11
6	Requires at least: 2.8
7	Tested up to: 4.2.2
8
9	+ Live chat and help desk software plugin for Wordpress. Add LiveChat (live chat and help desk software) to your Wordpress.
10
11	== Description ==
12

18
19	——-
20
21	+ Product requires active LiveChat subscription after 30 days of free trial.
22
23
24	== Installation ==

31	== Screenshots ==
32
33	1. LiveChat Applications are available for web browser, Windows Mac and iPhone, iPad and Android devices.
34	+ 2. LiveChat is designed specifically for real-time customer service using chats and help desk tickets.
35	+ 3. Visitors list and client details display valuable information useful during chats with customers.
36	+ 4. Dashboard - a real-time glimpse of your customer service to display on a big screen.
37	+ 5. Chat window can be customized. Social media icons can be added for social engagement.
38	+ 6. LiveChat offers plenty of reports and customer service analytics.
39	+ 7. Additional information from pre-chat and post-chat surveys serves as extra knowledge about customers.
40	+ 8. Help desk software in LiveChat allows collecting tickets from chats, emails and ticket forms.
41
42
43	== Changelog ==
44	+
45	+ = 3.2.11 =
46	+ * Moved screenshots to assets directory
47	+
48	= 3.2.10 =
49	+ * Updated readme.txt file, updated screenshots
50
51	= 3.2.9 =
52	* Updated readme.txt file, checked compatibility to Wordpress 4.2.2

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trunk/livechat.php ADDED Viewed

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1	+ <?php
2	+ /*
3	+ Plugin Name: LiveChat
4	+ Plugin URI: http://www.livechatinc.com/addons/wordpress/
5	+ Description: Live chat software for live help, online sales and customer support. This plugin allows to quickly install LiveChat on any WordPress website.
6	+ Author: LiveChat
7	+ Author URI: http://www.livechatinc.com
8	+ Version: 3.2.7
9	+ */
10	+
11	+ if (is_admin())
12	+ {
13	+ require_once(dirname(__FILE__).'/plugin_files/LiveChatAdmin.class.php');
14	+ LiveChatAdmin::get_instance();
15	+ }
16	+ else
17	+ {
18	+ require_once(dirname(__FILE__).'/plugin_files/LiveChat.class.php');
19	+ LiveChat::get_instance();
20	+ }
21	+

trunk/plugin_files/LiveChat.class.php ADDED Viewed

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1	+ <?php
2	+
3	+ class LiveChat
4	+ {
5	+ // singleton pattern
6	+ protected static $instance;
7	+
8	+ /**
9	+ * Absolute path to plugin files
10	+ */
11	+ protected $plugin_url = null;
12	+
13	+ /**
14	+ * LiveChat license parameters
15	+ */
16	+ protected $login = null;
17	+ protected $license_number = null;
18	+ protected $skill = null;
19	+
20	+ /**
21	+ * Remembers if LiveChat license number is set
22	+ */
23	+ protected static $license_installed = false;
24	+
25	+ /**
26	+ * Starts the plugin
27	+ */
28	+ protected function __construct()
29	+ {
30	+ add_action ('wp_head', array($this, 'tracking_code'));
31	+ }
32	+
33	+ public static function get_instance()
34	+ {
35	+ if (!isset(self::$instance))
36	+ {
37	+ $c = __CLASS__;
38	+ self::$instance = new $c;
39	+ }
40	+
41	+ return self::$instance;
42	+ }
43	+
44	+ /**
45	+ * Returns plugin files absolute path
46	+ *
47	+ * @return string
48	+ */
49	+ public function get_plugin_url()
50	+ {
51	+ if (is_null($this->plugin_url))
52	+ {
53	+ $this->plugin_url = WP_PLUGIN_URL.'/wp-live-chat-software-for-wordpress/plugin_files';
54	+ }
55	+
56	+ return $this->plugin_url;
57	+ }
58	+
59	+ /**
60	+ * Returns true if LiveChat license is set properly,
61	+ * false otherwise
62	+ *
63	+ * @return bool
64	+ */
65	+ public function is_installed()
66	+ {
67	+ return ($this->get_license_number() > 0);
68	+ }
69	+
70	+ /**
71	+ * Returns LiveChat license number
72	+ *
73	+ * @return int
74	+ */
75	+ public function get_license_number()
76	+ {
77	+ if (is_null($this->license_number))
78	+ {
79	+ $this->license_number = get_option('livechat_license_number');
80	+ }
81	+
82	+ // license_number must be >= 0
83	+ // also, this prevents from NaN values
84	+ $this->license_number = max(0, $this->license_number);
85	+
86	+ return $this->license_number;
87	+ }
88	+
89	+ /**
90	+ * Returns LiveChat login
91	+ */
92	+ public function get_login()
93	+ {
94	+ if (is_null($this->login))
95	+ {
96	+ $this->login = get_option('login');
97	+ }
98	+
99	+ return $this->login;
100	+ }
101	+
102	+ /**
103	+ * Returns LiveChat skill number
104	+ *
105	+ * @return int
106	+ */
107	+ public function get_skill()
108	+ {
109	+ if (is_null($this->skill))
110	+ {
111	+ $this->skill = (int)get_option('livechat_groups');
112	+ }
113	+
114	+ // skill must be >= 0
115	+ $this->skill = max(0, $this->skill);
116	+
117	+ return $this->skill;
118	+ }
119	+
120	+ /**
121	+ * Injects tracking code
122	+ */
123	+ public function tracking_code()
124	+ {
125	+ $this->get_helper('TrackingCode');
126	+ }
127	+
128	+ /**
129	+ * Echoes given helper
130	+ */
131	+ public static function get_helper($class, $echo=true)
132	+ {
133	+ $class .= 'Helper';
134	+
135	+ if (class_exists($class) == false)
136	+ {
137	+ $path = dirname(__FILE__).'/helpers/'.$class.'.class.php';
138	+ if (file_exists($path) !== true)
139	+ {
140	+ return false;
141	+ }
142	+
143	+ require_once($path);
144	+ }
145	+
146	+ $c = new $class;
147	+
148	+ if ($echo)
149	+ {
150	+ echo $c->render();
151	+ return true;
152	+ }
153	+ else
154	+ {
155	+ return $c->render();
156	+ }
157	+ }
158	+ }

trunk/plugin_files/LiveChatAdmin.class.php ADDED Viewed

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1	+ <?php
2	+
3	+ require_once('LiveChat.class.php');
4	+
5	+ final class LiveChatAdmin extends LiveChat
6	+ {
7	+ /**
8	+ * Plugin's version
9	+ */
10	+ protected $plugin_version = null;
11	+
12	+ /**
13	+ * Returns true if "Advanced settings" form has just been submitted,
14	+ * false otherwise
15	+ *
16	+ * @return bool
17	+ */
18	+ protected $changes_saved = false;
19	+
20	+ /**
21	+ * Starts the plugin
22	+ */
23	+ protected function __construct()
24	+ {
25	+ parent::__construct();
26	+
27	+ add_action('init', array($this, 'load_scripts'));
28	+ add_action('admin_menu', array($this, 'admin_menu'));
29	+
30	+ // tricky error reporting
31	+ if (defined('WP_DEBUG') && WP_DEBUG == true)
32	+ {
33	+ add_action('init', array($this, 'error_reporting'));
34	+ }
35	+
36	+ if (isset($_GET['reset']) && $_GET['reset'] == '1')
37	+ {
38	+ $this->reset_options();
39	+ }
40	+ elseif ($_SERVER['REQUEST_METHOD'] == 'POST')
41	+ {
42	+ $this->update_options($_POST);
43	+ }
44	+ }
45	+
46	+ public static function get_instance()
47	+ {
48	+ if (!isset(self::$instance))
49	+ {
50	+ $c = __CLASS__;
51	+ self::$instance = new $c;
52	+ }
53	+
54	+ return self::$instance;
55	+ }
56	+
57	+ /**
58	+ * Set error reporting for debugging purposes
59	+ */
60	+ public function error_reporting()
61	+ {
62	+ error_reporting(E_ALL & ~E_USER_NOTICE);
63	+ }
64	+
65	+ /**
66	+ * Returns this plugin's version
67	+ *
68	+ * @return string
69	+ */
70	+ public function get_plugin_version()
71	+ {
72	+ if (is_null($this->plugin_version))
73	+ {
74	+ if (!function_exists('get_plugins'))
75	+ {
76	+ require_once(ABSPATH.'wp-admin/includes/plugin.php');
77	+ }
78	+
79	+ $plugin_folder = get_plugins('/'.plugin_basename(dirname(__FILE__).'/..'));
80	+ $this->plugin_version = $plugin_folder['livechat.php']['Version'];
81	+ }
82	+
83	+ return $this->plugin_version;
84	+ }
85	+
86	+ public function load_scripts()
87	+ {
88	+ wp_enqueue_script('livechat', $this->get_plugin_url().'/js/livechat.js', 'jquery', $this->get_plugin_version(), true);
89	+ wp_enqueue_style('livechat', $this->get_plugin_url().'/css/livechat.css', false, $this->get_plugin_version());
90	+ }
91	+
92	+ public function admin_menu()
93	+ {
94	+ add_menu_page(
95	+ 'LiveChat',
96	+ 'LiveChat',
97	+ 'administrator',
98	+ 'livechat',
99	+ array($this, 'livechat_settings_page'),
100	+ $this->get_plugin_url().'/images/favicon.png'
101	+ );
102	+
103	+ add_submenu_page(
104	+ 'livechat',
105	+ 'Settings',
106	+ 'Settings',
107	+ 'administrator',
108	+ 'livechat_settings',
109	+ array($this, 'livechat_settings_page')
110	+ );
111	+
112	+ // remove the submenu that is automatically added
113	+ if (function_exists('remove_submenu_page'))
114	+ {
115	+ remove_submenu_page('livechat', 'livechat');
116	+ }
117	+
118	+ // Settings link
119	+ add_filter('plugin_action_links', array($this, 'livechat_settings_link'), 10, 2);
120	+ }
121	+
122	+ /**
123	+ * Displays settings page
124	+ */
125	+ public function livechat_settings_page()
126	+ {
127	+ $this->get_helper('Settings');
128	+ }
129	+
130	+ public function changes_saved()
131	+ {
132	+ return $this->changes_saved;
133	+ }
134	+
135	+ public function livechat_settings_link($links, $file)
136	+ {
137	+ if (basename($file) !== 'livechat.php')
138	+ {
139	+ return $links;
140	+ }
141	+
142	+ $settings_link = sprintf('<a href="admin.php?page=livechat_settings">%s</a>', __('Settings'));
143	+ array_unshift ($links, $settings_link);
144	+ return $links;
145	+ }
146	+
147	+ protected function reset_options()
148	+ {
149	+ delete_option('livechat_license_number');
150	+ delete_option('livechat_groups');
151	+ }
152	+
153	+ protected function update_options($data)
154	+ {
155	+ // check if we are handling LiveChat settings form
156	+ if (isset($data['settings_form']) == false && isset($data['new_license_form']) == false)
157	+ {
158	+ return false;
159	+ }
160	+
161	+ $license_number = isset($data['license_number']) ? (int)$data['license_number'] : 0;
162	+ $skill = isset($data['skill']) ? (int)$data['skill'] : 0;
163	+
164	+ // skill must be >= 0
165	+ $skill = max(0, $skill);
166	+
167	+
168	+ update_option('livechat_license_number', $license_number);
169	+ update_option('livechat_groups', $skill);
170	+
171	+ if (isset($data['changes_saved']) && $data['changes_saved'] == '1')
172	+ {
173	+ $this->changes_saved = true;
174	+ }
175	+ }
176	+ }

trunk/plugin_files/css/livechat.css ADDED Viewed

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1	+ #livechat {
2	+ padding-top: 20px;
3	+ }
4	+ #lc_logo {
5	+ float: left;
6	+ width: 100%;
7	+ height: 120px;
8	+ }
9	+ #lc_logo img {
10	+ display: block;
11	+ float: left;
12	+ }
13	+ #lc_logo span {
14	+ display: block;
15	+ margin-left: 200px;
16	+
17	+ /**
18	+ * inheriting "h2" element styles
19	+ * - could not use actual <h2> element
20	+ * due to some problems with "updated" divs
21	+ */
22	+ color: #464646;
23	+ font: italic normal normal 24px Georgia, "Times New Roman", "Bitstream Charter", Times, serif;
24	+ line-height: 80px;
25	+ text-shadow: rgba(255, 255, 255, 1) 0 1px 0;
26	+ }
27	+
28	+ .clear {
29	+ clear: both;
30	+ }
31	+
32	+ #livechat div.installed_ok { background-color: #e1fdc5; border-color: #6ac611; }
33	+ .postbox h3 { cursor: default; }
34	+ .postbox_content { padding: 0 10px; }
35	+ .postbox_content ul { margin-top: 5px; }
36	+ .postbox label { line-height: 1.5em; }
37	+ .postbox .asterisk { color: red; }
38	+ .explanation { color: #999; padding-left: 5px; }
39	+ a.help,
40	+ span.help a { color: #999; }
41	+ #wpbody-content a.help:hover,
42	+ #wpbody-content .help a:hover { color: #222; }
43	+ .installed_ok a.help,
44	+ .installed_ok .help a,
45	+ .info a.help,
46	+ .info .help a { color: #666; }
47	+ .installed_ok a.help,
48	+ .info a.help,
49	+ .installed_ok span.help,
50	+ .info span.help { font-weight: normal; color: #666; font-size: 85%; }
51	+ h3.no-radius { -moz-border-radius: 0; }
52	+ hr.livechat { margin-bottom: 1em; height: 1px; border: 0; color: #999; background: #ccc; }
53	+
54	+ .ajax_message { display: none; background: url(../images/ajax_loader.gif) no-repeat 5px 60%; font-size: 85%; padding: 0; }
55	+ .ajax_message.wait,
56	+ .ajax_message.message { display: block; }
57	+ .ajax_message.wait { text-indent: 28px; }
58	+ .ajax_message.message { background-image: none; text-indent: 0px; }
59	+
60	+ #control_panel { width: 99%; border: 0; }
61	+
62	+ #reset_settings {
63	+ font-size: 85%;
64	+ }
65	+ #reset_settings, #reset_settings a {
66	+ color: #999;
67	+ }
68	+
69	+
70	+ #livechat .back {
71	+ margin-top: 20px;
72	+ }
73	+
74	+ p.img {
75	+ }
76	+ p.img img {
77	+ padding: 1px;
78	+ background: white;
79	+ border: 1px solid #bbb;
80	+
81	+ -moz-border-radius: 5px;
82	+ -webkit-border-radius: 5px;
83	+ border-radius: 5px;
84	+ }
85	+
86	+ .btn a {
87	+ display: inline-block;
88	+ padding: 3px 10px;
89	+ color: white;
90	+
91	+ text-decoration: none;
92	+ font-weight: normal;
93	+ -moz-border-radius: 3px;
94	+ -webkit-border-radius: 3px;
95	+ border-radius: 3px;
96	+
97	+ text-shadow: 1px 1px 0 #06a;
98	+ border-top: 1px solid #4bf;
99	+ border-bottom: 1px solid #39f;
100	+
101	+ -moz-box-shadow: 0 1px 0 #39d, 0 -1px 0 #39d, 1px 0 0 #39d, -1px 0 0 #39d;
102	+ -webkit-box-shadow: 0 1px 0 #39d, 0 -1px 0 #39d, 1px 0 0 #39d, -1px 0 0 #39d;
103	+ box-shadow: 0 1px 0 #39d, 0 -1px 0 #39d, 1px 0 0 #39d, -1px 0 0 #39d;
104	+
105	+ background: #4ae;
106	+ background: -moz-linear-gradient(top, #4ae, #28d);
107	+ background: -webkit-gradient(linear, left top, left bottom, from(#4ae), to(#28d));
108	+
109	+ }
110	+ .btn a:hover {
111	+ text-decoration: none;
112	+ border-top-color: #5cf;
113	+ border-bottom-color: #3af;
114	+ color: white;
115	+
116	+ -moz-box-shadow: 0 1px 0 #4ae, 0 -1px 0 #4ae, 1px 0 0 #4ae, -1px 0 0 #4ae;
117	+ -webkit-box-shadow: 0 1px 0 #4ae, 0 -1px 0 #4ae, 1px 0 0 #4ae, -1px 0 0 #4ae;
118	+ box-shadow: 0 1px 0 #4ae, 0 -1px 0 #4ae, 1px 0 0 #4ae, -1px 0 0 #4ae;
119	+
120	+ background: #4bf;
121	+ background: -moz-linear-gradient(top, #4bf, #39d);
122	+ background: -webkit-gradient(linear, left top, left bottom, from(#4bf), to(#39d));
123	+ }
124	+ .btn a:active,
125	+ .btn a:focus {
126	+ /* margin-top: 1px did not work as intended under Chrome */
127	+ position: relative;
128	+ top: 1px;
129	+ }
130	+
131	+ #advanced {
132	+ margin-bottom: 0;
133	+ }

trunk/plugin_files/helpers/ChangesSavedHelper.class.php ADDED Viewed

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1	+ <?php
2	+
3	+ require_once('LiveChatHelper.class.php');
4	+
5	+ class ChangesSavedHelper extends LiveChatHelper
6	+ {
7	+ public function render()
8	+ {
9	+ if (LiveChat::get_instance()->changes_saved())
10	+ {
11	+ return '<div id="changes_saved_info" class="updated installed_ok"><p>Advanced settings saved successfully.</p></div>';
12	+ }
13	+
14	+ return '';
15	+ }
16	+ }

trunk/plugin_files/helpers/LiveChatHelper.class.php ADDED Viewed

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1	+ <?php
2	+
3	+ abstract class LiveChatHelper
4	+ {
5	+ abstract public function render();
6	+ }

trunk/plugin_files/helpers/SettingsHelper.class.php ADDED Viewed

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1	+ <?php
2	+
3	+ require_once('LiveChatHelper.class.php');
4	+
5	+ class SettingsHelper extends LiveChatHelper
6	+ {
7	+ public function render()
8	+ {
9	+ ?>
10	+ <div id="livechat">
11	+ <div class="wrap">
12	+
13	+ <div id="lc_logo">
14	+ <img src="<?php echo LiveChat::get_instance()->get_plugin_url(); ?>/images/logo.png" />
15	+ <span>for Wordpress</span>
16	+ </div>
17	+ <div class="clear"></div>
18	+
19	+ <?php
20	+ LiveChat::get_instance()->get_helper('ChangesSaved');
21	+ LiveChat::get_instance()->get_helper('TrackingCodeInfo');
22	+ ?>
23	+
24	+ <?php if (LiveChat::get_instance()->is_installed() == false) { ?>
25	+ <div class="metabox-holder">
26	+ <div class="postbox">
27	+ <h3>Do you already have a LiveChat account?</h3>
28	+ <div class="postbox_content">
29	+ <ul id="choice_account">
30	+ <li><input type="radio" name="choice_account" id="choice_account_1" checked="checked"> <label for="choice_account_1">Yes, I already have a LiveChat account</label></li>
31	+ <li><input type="radio" name="choice_account" id="choice_account_0"> <label for="choice_account_0">No, I want to create one</label></li>
32	+ </ul>
33	+ </div>
34	+ </div>
35	+ </div>
36	+ <?php } ?>
37	+
38	+ <!-- Already have an account -->
39	+ <div class="metabox-holder" id="livechat_already_have" style="display:none">
40	+
41	+ <?php if (LiveChat::get_instance()->is_installed()): ?>
42	+ <div class="postbox">
43	+ <h3><?php echo _e('Sign in to LiveChat'); ?></h3>
44	+ <div class="postbox_content">
45	+ <p><?php echo _e('Sign in to LiveChat and start chatting with your customers!'); ?></p>
46	+ <p><span class="btn"><a href="https://my.livechatinc.com/" target="_blank"><?php _e('Sign in to web application'); ?></a></span>   or <a href="http://www.livechatinc.com/product/" target="_blank"><?php _e('download desktop app'); ?></a></p>
47	+ </div>
48	+ </div>
49	+ <?php endif; ?>
50	+
51	+ <?php if (LiveChat::get_instance()->is_installed() == false) { ?>
52	+ <div class="postbox">
53	+ <form method="post" action="?page=livechat_settings">
54	+ <h3>LiveChat account</h3>
55	+ <div class="postbox_content">
56	+ <table class="form-table">
57	+ <tr>
58	+ <th scope="row"><label for="livechat_login">My LiveChat login is:</label></th>
59	+ <td><input type="text" name="login" id="livechat_login" value="<?php echo LiveChat::get_instance()->get_login(); ?>" size="40" /></td>
60	+ </tr>
61	+ </table>
62	+
63	+ <p class="ajax_message"></p>
64	+ <p class="submit">
65	+ <input type="hidden" name="license_number" value="<?php echo LiveChat::get_instance()->get_license_number(); ?>" id="license_number">
66	+ <input type="hidden" name="settings_form" value="1">
67	+ <input type="submit" class="button-primary" value="<?php _e('Save changes') ?>" />
68	+ </p>
69	+ </div>
70	+ </form>
71	+ </div>
72	+
73	+ <?php } else { ?>
74	+
75	+ <div id="advanced" class="postbox" style="display:none">
76	+ <form method="post" action="?page=livechat_settings">
77	+ <h3>Advanced settings</h3>
78	+ <div class="postbox_content">
79	+ <table class="form-table">
80	+ <tr>
81	+ <th scope="row"><label for="skill">Group:</label></th>
82	+ <td><input type="text" name="skill" id="skill" value="<?php echo LiveChat::get_instance()->get_skill(); ?>" /> <span class="explanation">Used for dividing chat agents into groups (<a href="http://www.livechatinc.com/kb/dividing-live-chat-by-group/" target="_blank">read more</a>). Enter <strong>0</strong> for default group (recommended).</span></td>
83	+ </tr>
84	+ </table>
85	+ <p class="submit">
86	+ <input type="hidden" name="license_number" value="<?php echo LiveChat::get_instance()->get_license_number(); ?>" id="license_number">
87	+ <input type="hidden" name="changes_saved" value="1">
88	+ <input type="hidden" name="settings_form" value="1">
89	+ <input type="submit" class="button-primary" value="<?php _e('Save changes') ?>" />
90	+ </p>
91	+ </div>
92	+ </form>
93	+ </div>
94	+ <p id="advanced-link"><a href="">Show advanced settings…</a></p>
95	+ <?php } ?>
96	+
97	+ <?php if (LiveChat::get_instance()->is_installed()) { ?>
98	+ <p id="reset_settings">Something went wrong? <a href="?page=livechat_settings&reset=1">Reset your settings</a>.</p>
99	+ <?php } ?>
100	+ </div>
101	+
102	+ <!-- New account form -->
103	+ <div class="metabox-holder" id="livechat_new_account" style="display:none">
104	+ <div class="postbox">
105	+ <form method="post" action="?page=livechat_settings">
106	+ <h3>Create new LiveChat account</h3>
107	+ <div class="postbox_content">
108	+
109	+ <?php
110	+ global $current_user;
111	+ get_currentuserinfo();
112	+
113	+ $fullname = $current_user->user_firstname.' '.$current_user->user_lastname;
114	+ $fullname = trim($fullname);
115	+ ?>
116	+ <table class="form-table">
117	+ <tr>
118	+ <th scope="row"><label for="name">Full name:</label></th>
119	+ <td><input type="text" name="name" id="name" maxlength="60" value="<?php echo $fullname; ?>" size="40" /></td>
120	+ </tr>
121	+ <tr>
122	+ <th scope="row"><label for="email">E-mail:</label></th>
123	+ <td><input type="text" name="email" id="email" maxlength="100" value="<?php echo $current_user->user_email; ?>" size="40" /></td>
124	+ </tr>
125	+ <tr>
126	+ <th scope="row"><label for="password">Password:</label></th>
127	+ <td><input type="password" name="password" id="password" maxlength="100" value="" size="40" /></td>
128	+ </tr>
129	+ <tr>
130	+ <th scope="row"><label for="password_retype">Retype password:</label></th>
131	+ <td><input type="password" name="password_retype" id="password_retype" maxlength="100" value="" size="40" /></td>
132	+ </tr>
133	+ </table>
134	+
135	+ <p class="ajax_message"></p>
136	+ <p class="submit">
137	+ <input type="hidden" name="website" value="<?php echo bloginfo('url'); ?>">
138	+ <input type="submit" value="Create account" id="submit" class="button-primary">
139	+ </p>
140	+ </div>
141	+ </form>
142	+
143	+ <form method="post" action="?page=livechat_settings" id="save_new_license">
144	+ <p>
145	+ <input type="hidden" name="new_license_form" value="1">
146	+ <input type="hidden" name="skill" value="0">
147	+ <input type="hidden" name="license_number" value="0" id="new_license_number">
148	+ </p>
149	+ </form>
150	+ </div>
151	+ </div>
152	+ </div>
153	+ </div>
154	+ <?php
155	+ }
156	+ }

trunk/plugin_files/helpers/TrackingCodeHelper.class.php ADDED Viewed

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1	+ <?php
2	+
3	+ require_once('LiveChatHelper.class.php');
4	+
5	+ class TrackingCodeHelper extends LiveChatHelper
6	+ {
7	+ public function render()
8	+ {
9	+ if (LiveChat::get_instance()->is_installed())
10	+ {
11	+ $skill = LiveChat::get_instance()->get_skill();
12	+ $license_number = LiveChat::get_instance()->get_license_number();
13	+
14	+ return <<<HTML
15	+ <script type="text/javascript">
16	+ var __lc = {};
17	+ __lc.license = {$license_number};
18	+ __lc.group = {$skill};
19	+
20	+ (function() {
21	+ var lc = document.createElement('script'); lc.type = 'text/javascript'; lc.async = true;
22	+ lc.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'cdn.livechatinc.com/tracking.js';
23	+ var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(lc, s);
24	+ })();
25	+ </script>
26	+ HTML;
27	+ }
28	+
29	+ return '';
30	+ }
31	+ }

trunk/plugin_files/helpers/TrackingCodeInfoHelper.class.php ADDED Viewed

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1	+ <?php
2	+
3	+ require_once('LiveChatHelper.class.php');
4	+
5	+ class TrackingCodeInfoHelper extends LiveChatHelper
6	+ {
7	+ public function render()
8	+ {
9	+ if (LiveChat::get_instance()->is_installed())
10	+ {
11	+ return '<div class="updated installed_ok"><p>LiveChat is installed properly. Woohoo!</p></div>';
12	+ }
13	+
14	+ return '';
15	+ }
16	+ }

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trunk/plugin_files/images/button_placement.png ADDED Viewed

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trunk/plugin_files/images/favicon.png ADDED Viewed

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trunk/plugin_files/images/logo.png ADDED Viewed

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trunk/plugin_files/images/plusminus.png ADDED Viewed

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trunk/plugin_files/js/livechat.js ADDED Viewed

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1	+ (function($)
2	+ {
3	+ var LiveChat =
4	+ {
5	+ init: function()
6	+ {
7	+ this.externalLinks();
8	+ this.resetLink();
9	+ this.toggleForms();
10	+ this.alreadyHaveAccountForm();
11	+ this.newLicenseForm();
12	+ this.controlPanelIframe();
13	+ this.fadeChangesSaved();
14	+ this.showAdvancedSettings();
15	+ },
16	+
17	+ externalLinks: function()
18	+ {
19	+ $('a.help').attr('target', '_blank');
20	+ },
21	+
22	+ resetLink: function()
23	+ {
24	+ $('#reset_settings a').click(function()
25	+ {
26	+ return confirm('This will reset your LiveChat plugin settings. Continue?');
27	+ })
28	+ },
29	+
30	+ toggleForms: function()
31	+ {
32	+ var toggleForms = function()
33	+ {
34	+ // display account details page if license number is already known
35	+ if ($('#choice_account').length == 0 \|\| $('#choice_account_1').is(':checked'))
36	+ {
37	+ $('#livechat_new_account').hide();
38	+ $('#livechat_already_have').show();
39	+ $('#livechat_login').focus();
40	+ }
41	+ else if ($('#choice_account_0').is(':checked'))
42	+ {
43	+ $('#livechat_already_have').hide();
44	+ $('#livechat_new_account').show();
45	+
46	+ if ($.trim($('#name').val()).length == 0)
47	+ {
48	+ $('#name').focus();
49	+ }
50	+ else
51	+ {
52	+ $('#password').focus();
53	+ }
54	+ }
55	+ };
56	+
57	+ toggleForms();
58	+ $('#choice_account input').click(toggleForms);
59	+ },
60	+
61	+ alreadyHaveAccountForm: function()
62	+ {
63	+ $('#livechat_already_have form').submit(function()
64	+ {
65	+ if (parseInt($('#license_number').val()) == 0)
66	+ {
67	+ var login = $.trim($('#livechat_login').val());
68	+ if (!login.length)
69	+ {
70	+ $('#livechat_login').focus();
71	+ return false;
72	+ }
73	+
74	+ $('#livechat_already_have .ajax_message').removeClass('message').addClass('wait').html('Please wait…');
75	+
76	+ $.ajax({
77	+ url: 'https://api.livechatinc.com/licence/operator/'+login+'?callback=?',
78	+ type: "GET",
79	+ dataType: 'jsonp',
80	+ cache: false,
81	+ success: function (data, status, error) {
82	+ if (data.error)
83	+ {
84	+ $('#livechat_already_have .ajax_message').removeClass('wait').addClass('message').html('Incorrect LiveChat login.');
85	+ $('#livechat_login').focus();
86	+ return false;
87	+ }
88	+ else
89	+ {
90	+ $('#license_number').val(data.number);
91	+ $('#livechat_already_have form').submit();
92	+ }
93	+ },
94	+ error: function (data, status, error) {
95	+ $('#livechat_already_have .ajax_message').removeClass('wait').addClass('message').html('Try again.');
96	+ $('#livechat_login').focus();
97	+ }
98	+ });
99	+ return false;
100	+ }
101	+ });
102	+ },
103	+
104	+ newLicenseForm: function()
105	+ {
106	+ $('#livechat_new_account form').submit(function()
107	+ {
108	+ if (parseInt($('#new_license_number').val()) > 0)
109	+ {
110	+ return true;
111	+ }
112	+
113	+ if (LiveChat.validateNewLicenseForm())
114	+ {
115	+ $('#livechat_new_account .ajax_message').removeClass('message').addClass('wait').html('Please wait…');
116	+
117	+ // Check if email address is available
118	+ $.getJSON('http://www.livechatinc.com/php/licence_info.php?email='+$('#email').val()+'&jsoncallback=?',
119	+ function(response)
120	+ {
121	+ if (response.response == 'true')
122	+ {
123	+ LiveChat.createLicense();
124	+ }
125	+ else if (response.response == 'false')
126	+ {
127	+ $('#livechat_new_account .ajax_message').removeClass('wait').addClass('message').html('This email address is already in use. Please choose another e-mail address.');
128	+ }
129	+ else
130	+ {
131	+ $('#livechat_new_account .ajax_message').removeClass('wait').addClass('message').html('Could not create account. Please try again later.');
132	+ }
133	+ });
134	+ }
135	+
136	+ return false;
137	+ });
138	+ },
139	+
140	+ createLicense: function()
141	+ {
142	+ var url;
143	+
144	+ $('#livechat_new_account .ajax_message').removeClass('message').addClass('wait').html('Creating new account…');
145	+
146	+ url = 'https://www.livechatinc.com/signup/';
147	+ url += '?name='+encodeURIComponent($('#name').val());
148	+ url += '&email='+encodeURIComponent($('#email').val());
149	+ url += '&password='+encodeURIComponent($('#password').val());
150	+ url += '&website='+encodeURIComponent($('#website').val());
151	+ url += '&timezone_gmt='+encodeURIComponent(this.calculateGMT());
152	+ url += '&action=wordpress_signup';
153	+ url += '&jsoncallback=?';
154	+
155	+ $.getJSON(url, function(data)
156	+ {
157	+ data = parseInt(data.response);
158	+ if (data == 0)
159	+ {
160	+ $('#livechat_new_account .ajax_message').html('Could not create account. Please try again later.').addClass('message').removeClass('wait');
161	+ return false;
162	+ }
163	+
164	+ // save new licence number
165	+ $('#new_license_number').val(data);
166	+ $('#save_new_license').submit();
167	+ });
168	+ },
169	+
170	+ validateNewLicenseForm: function()
171	+ {
172	+ if ($('#name').val().length < 1)
173	+ {
174	+ alert ('Please enter your name.');
175	+ $('#name').focus();
176	+ return false;
177	+ }
178	+
179	+ if (/^[A-Z0-9._%+-]+@[A-Z0-9.-]+\.[A-Z]{2,6}$/i.test($('#email').val()) == false)
180	+ {
181	+ alert ('Please enter a valid email address.');
182	+ $('#email').focus();
183	+ return false;
184	+ }
185	+
186	+ if ($.trim($('#password').val()).length < 6)
187	+ {
188	+ alert('Password must be at least 6 characters long');
189	+ $('#password').focus();
190	+ return false;
191	+ }
192	+
193	+ if ($('#password').val() !== $('#password_retype').val())
194	+ {
195	+ alert('Both passwords do not match.');
196	+ $('#password').val('');
197	+ $('#password_retype').val('');
198	+ $('#password').focus();
199	+ return false;
200	+ }
201	+
202	+ return true;
203	+ },
204	+
205	+ calculateGMT: function()
206	+ {
207	+ var date, dateGMTString, date2, gmt;
208	+
209	+ date = new Date((new Date()).getFullYear(), 0, 1, 0, 0, 0, 0);
210	+ dateGMTString = date.toGMTString();
211	+ date2 = new Date(dateGMTString.substring(0, dateGMTString.lastIndexOf(" ")-1));
212	+ gmt = ((date - date2) / (1000 * 60 * 60)).toString();
213	+
214	+ return gmt;
215	+ },
216	+
217	+ controlPanelIframe: function()
218	+ {
219	+ var cp = $('#control_panel');
220	+ if (cp.length)
221	+ {
222	+ var cp_resize = function()
223	+ {
224	+ var cp_height = window.innerHeight ? window.innerHeight : $(window).height();
225	+ cp_height -= $('#wphead').height();
226	+ cp_height -= $('#updated-nag').height();
227	+ cp_height -= $('#control_panel + p').height();
228	+ cp_height -= $('#footer').height();
229	+ cp_height -= 70;
230	+
231	+ cp.attr('height', cp_height);
232	+ }
233	+ cp_resize();
234	+ $(window).resize(cp_resize);
235	+ }
236	+ },
237	+
238	+ fadeChangesSaved: function()
239	+ {
240	+ $cs = $('#changes_saved_info');
241	+
242	+ if ($cs.length)
243	+ {
244	+ setTimeout(function()
245	+ {
246	+ $cs.slideUp();
247	+ }, 1000);
248	+ }
249	+ },
250	+
251	+ showAdvancedSettings: function()
252	+ {
253	+ $('#advanced-link a').click(function()
254	+ {
255	+ if ($('#advanced').is(':visible'))
256	+ {
257	+ $(this).html('Show advanced settings…');
258	+ $('#advanced').slideUp();
259	+ }
260	+ else
261	+ {
262	+ $(this).html('Hide advanced settings…');
263	+ $('#advanced').slideDown();
264	+ }
265	+
266	+ return false;
267	+ })
268	+ }
269	+ };
270	+
271	+ $(document).ready(function()
272	+ {
273	+ LiveChat.init();
274	+ });
275	+ })(jQuery);

trunk/readme.txt ADDED Viewed

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1	+ === LiveChat - WP live chat software for Wordpress ===
2	+ Contributors: LiveChat
3	+ Tags: live support, live chat, live chat software, help desk, help desk software, online ticketing system, ticketing system, online support, ecommerce chat, sales, customer help, customer support, livechat, live support, customer service software, chat plugin, chat, customer service chat, live chat button, live chat plugin, live chat support, live chat tool, live chat widget, live support, live support button, live chat solution
4	+
5	+ Stable tag: 3.2.11
6	+ Requires at least: 2.8
7	+ Tested up to: 4.3
8	+
9	+ Live chat and help desk software plugin for Wordpress. Add LiveChat (live chat and help desk software) to your Wordpress.
10	+
11	+ == Description ==
12	+
13	+ LiveChat - live chat software and help desk software for customer service. Live chat allows website visitors to contact you in real-time. Help desk software is used to online visitors find what they need before they leave your site.
14	+
15	+ Try LiveChat free for 30 days! Sign up for our live chat here: https://www.livechatinc.com/signup/
16	+
17	+ Take a tour to see why you need live chat software on your website: http://www.livechatinc.com/why-livechat/
18	+
19	+ ——-
20	+
21	+ Product requires active LiveChat subscription after 30 days of free trial.
22	+
23	+
24	+ == Installation ==
25	+
26	+ 1. Upload `wp-live-chat-software-for-wordpress` directory to Wordpress plugins directory (`/wp-content/plugins/`)
27	+ 2. Activate the plugin through the 'Plugins' menu in WordPress
28	+ 3. Click the 'LiveChat' menu on the left.
29	+ 4. Follow the instructions.
30	+
31	+ == Screenshots ==
32	+
33	+ 1. LiveChat Applications are available for web browser, Windows Mac and iPhone, iPad and Android devices.
34	+ 2. LiveChat is designed specifically for real-time customer service using chats and help desk tickets.
35	+ 3. Visitors list and client details display valuable information useful during chats with customers.
36	+ 4. Dashboard - a real-time glimpse of your customer service to display on a big screen.
37	+ 5. Chat window can be customized. Social media icons can be added for social engagement.
38	+ 6. LiveChat offers plenty of reports and customer service analytics.
39	+ 7. Additional information from pre-chat and post-chat surveys serves as extra knowledge about customers.
40	+ 8. Help desk software in LiveChat allows collecting tickets from chats, emails and ticket forms.
41	+
42	+
43	+ == Changelog ==
44	+
45	+ = 3.2.12 =
46	+ * Updated readme.txt file, checked compatibility to Wordpress 4.3
47	+
48	+ = 3.2.11 =
49	+ * Moved screenshots to assets directory
50	+
51	+ = 3.2.10 =
52	+ * Updated readme.txt file, updated screenshots
53	+
54	+ = 3.2.9 =
55	+ * Updated readme.txt file, checked compatibility to Wordpress 4.2.2
56	+
57	+ = 3.2.8 =
58	+ * Plugin fully supports the newest version of Wordpress.
59	+
60	+ = 3.2.7 =
61	+ * Plugin compatible with the newest LiveChat version
62	+
63	+ = 3.2.5 =
64	+ * Updated trunk
65	+
66	+ = 3.2.4 =
67	+ * Updated url for licence number
68	+
69	+ = 3.2.3 =
70	+ * Romoved language parameter from Tracking Code
71	+
72	+ = 3.2.2 =
73	+ * Fixed CSS styles conflicts with other plugins
74	+
75	+ = 3.2.1 =
76	+ * Fixed plugin "Settings" link
77	+ * Changed message after successful installation
78	+
79	+ = 3.2.0 =
80	+ * Compatibility with new chat window
81	+ * Removed "click-to-chat button" configurator (no longer used)
82	+
83	+ = 3.1.0 =
84	+ * Major update in the Tracking Code
85	+
86	+ = 3.0.0 =
87	+ * Rewritten whole plugin code
88	+ * Fixed creating licenses
89	+ * Improved look and feel
90	+
91	+ = 2.1.8 =
92	+ * Updated desktop application download link
93	+
94	+ = 2.1.7 =
95	+ * Fixed `Skill` parameter
96	+ * Updated monitoring and chat button codes (for improved performance)
97	+ * Updated skills tutorial link
98	+
99	+ = 2.1.6 =
100	+ * Added LiveChat icon in menu bar
101	+
102	+ = 2.1.5 =
103	+ * Fixed creating new licences
104	+ * Rebranded LIVECHAT Contact Center to LiveChat
105	+ * Updated application download link
106	+ * Renamed "Groups" to "Skills"
107	+
108	+ = 2.1.4 =
109	+ * Fixed readme.txt file causing the `The plugin does not have a valid header.` problem
110	+
111	+ = 2.1.3 =
112	+ * Added timezone detection when creating new license
113	+
114	+ = 2.1.2 =
115	+ * Added "Company", "Phone" and "Website" fields in license registration form
116	+ * Fixed license registration bug
117	+ * Updated Control Panel URL
118	+
119	+ = 2.1.1 =
120	+ * Fixed monitoring and chat button code installation
121	+
122	+ = 2.1.0 =
123	+ * Added "Settings" link to plugin settings page
124	+ * Added "Download application" button
125	+ * Added Control Panel
126	+ * Added Chat button installation help for themes with no widgets support
127	+
128	+ = 2.0.0 =
129	+ * Rewritten whole plugin from scratch
130	+ * Ability to create new license from Wordpress plugin settings
131	+ * Updated monitoring code speed
132	+ * Added notification messages
133	+
134	+ = 1.0.0 =
135	+ * First plugin version

LiveChat – WP live chat plugin for WordPress - Version 3.2.11

Version Description

Release Info

Code changes from version 3.2.10 to 3.2.11