LiveChat – WP live chat plugin for WordPress - Version 3.4.1

Version Description

  • Updated readme.txt file, checked compatibility to Wordpress 4.8.1, small plugin js/css fixes.
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Release Info

Developer livechat
Plugin Icon 128x128 LiveChat – WP live chat plugin for WordPress
Version 3.4.1
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Code changes from version 3.2.14 to 3.4.1

Files changed (4) hide show
  1. livechat.php +1 -1
  2. plugin_files/LiveChatAdmin.class.php +3 -3
  3. plugin_files/helpers/SettingsHelper.class.php +2 -3
  4. readme.txt +63 -9
livechat.php CHANGED
@@ -5,7 +5,7 @@ Plugin URI: http://www.livechatinc.com/addons/wordpress/
5
  Description: Live chat software for live help, online sales and customer support. This plugin allows to quickly install LiveChat on any WordPress website.
6
  Author: LiveChat
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  Author URI: http://www.livechatinc.com
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- Version: 3.2.14
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  */
10
 
11
  if (is_admin())
5
  Description: Live chat software for live help, online sales and customer support. This plugin allows to quickly install LiveChat on any WordPress website.
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  Author: LiveChat
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  Author URI: http://www.livechatinc.com
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+ Version: 3.4.1
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  */
10
 
11
  if (is_admin())
plugin_files/LiveChatAdmin.class.php CHANGED
@@ -85,8 +85,8 @@ final class LiveChatAdmin extends LiveChat
85
 
86
  public function load_scripts()
87
  {
88
- wp_enqueue_script('livechat', $this->get_plugin_url().'/js/livechat.js', 'jquery', $this->get_plugin_version(), true);
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- wp_enqueue_style('livechat', $this->get_plugin_url().'/css/livechat.css', false, $this->get_plugin_version());
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  }
91
 
92
  public function admin_menu()
@@ -97,7 +97,7 @@ final class LiveChatAdmin extends LiveChat
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  'administrator',
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  'livechat',
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  array($this, 'livechat_settings_page'),
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- $this->get_plugin_url().'/images/favicon.png'
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  );
102
 
103
  add_submenu_page(
85
 
86
  public function load_scripts()
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  {
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+ wp_enqueue_script('livechat', $this->get_plugin_url().'js/livechat.js', 'jquery', $this->get_plugin_version(), true);
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+ wp_enqueue_style('livechat', $this->get_plugin_url().'css/livechat.css', false, $this->get_plugin_version());
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  }
91
 
92
  public function admin_menu()
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  'administrator',
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  'livechat',
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  array($this, 'livechat_settings_page'),
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+ $this->get_plugin_url().'images/favicon.png'
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  );
102
 
103
  add_submenu_page(
plugin_files/helpers/SettingsHelper.class.php CHANGED
@@ -11,7 +11,7 @@ class SettingsHelper extends LiveChatHelper
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  <div class="wrap">
12
 
13
  <div id="lc_logo">
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- <img src="<?php echo LiveChat::get_instance()->get_plugin_url(); ?>/images/logo.png" />
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  <span>for Wordpress</span>
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  </div>
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  <div class="clear"></div>
@@ -85,8 +85,7 @@ LiveChat::get_instance()->get_helper('TrackingCodeInfo');
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  <div class="postbox_content">
86
 
87
  <?php
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- global $current_user;
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- get_currentuserinfo();
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91
  $fullname = $current_user->user_firstname.' '.$current_user->user_lastname;
92
  $fullname = trim($fullname);
11
  <div class="wrap">
12
 
13
  <div id="lc_logo">
14
+ <img src="<?php echo LiveChat::get_instance()->get_plugin_url(); ?>images/logo.png" />
15
  <span>for Wordpress</span>
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  </div>
17
  <div class="clear"></div>
85
  <div class="postbox_content">
86
 
87
  <?php
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+ $current_user = wp_get_current_user();
 
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  $fullname = $current_user->user_firstname.' '.$current_user->user_lastname;
91
  $fullname = trim($fullname);
readme.txt CHANGED
@@ -1,25 +1,67 @@
1
  === LiveChat - WP live chat software for Wordpress ===
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  Contributors: LiveChat
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  Tags: live support, live chat, live chat software, help desk, help desk software, online ticketing system, ticketing system, online support, ecommerce chat, sales, customer help, customer support, livechat, live support, customer service software, chat plugin, chat, customer service chat, live chat button, live chat plugin, live chat support, live chat tool, live chat widget, live support, live support button, live chat solution
4
-
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- Stable tag: 3.2.14
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- Requires at least: 2.8
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- Tested up to: 4.4.1
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9
  Live chat and help desk software plugin for Wordpress. Add LiveChat (live chat and help desk software) to your Wordpress.
10
 
11
  == Description ==
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- LiveChat - live chat software and help desk software for customer service. Live chat allows website visitors to contact you in real-time. Help desk software is used to online visitors find what they need before they leave your site.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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- Try LiveChat free for 30 days! Sign up for our live chat here: https://www.livechatinc.com/signup/
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- Take a tour to see why you need live chat software on your website: http://www.livechatinc.com/why-livechat/
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- ——-
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- Product requires active LiveChat subscription after 30 days of free trial.
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  == Installation ==
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@@ -42,6 +84,18 @@ Product requires active LiveChat subscription after 30 days of free trial.
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  == Changelog ==
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  = 3.2.14 =
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  * Updated readme.txt file, checked compatibility to Wordpress 4.4.1
47
 
1
  === LiveChat - WP live chat software for Wordpress ===
2
  Contributors: LiveChat
3
  Tags: live support, live chat, live chat software, help desk, help desk software, online ticketing system, ticketing system, online support, ecommerce chat, sales, customer help, customer support, livechat, live support, customer service software, chat plugin, chat, customer service chat, live chat button, live chat plugin, live chat support, live chat tool, live chat widget, live support, live support button, live chat solution
4
+ Stable tag: 3.4.1
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+ Requires at least: 3.4
6
+ Tested up to: 4.8.1
 
7
 
8
  Live chat and help desk software plugin for Wordpress. Add LiveChat (live chat and help desk software) to your Wordpress.
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10
  == Description ==
11
 
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+ Looking to add a live chat plugin to your Wordpress website? LiveChat is a live chat app that enables its users to easily connect and communicate with their on-site visitors and customers. Chat operators can utilize LiveChat to instantly help customers, answer queries, and make the customer experience better. From answering support queries to onboarding new customers, LiveChat chat plugin can be used to facilitate every aspect of running a business.
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+
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+ LiveChat comes with a comprehensive set of features, including proactive chat invitations - so chat operators can automatically send personalized messages to appear based on specified conditions, such as the number of visited pages or time spent on the website. Other features include real time monitoring, file sharing, and advanced analytics. It has a clean design and is highly customizable, allowing to make the live chat window fit your brand.
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+
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+ In addition to live chat support, LiveChat also offers a built-in ticketing system to provide 24/7 customer service to customers. That being said, whenever there are no chat operators available, the chat widget is replaced by a ticket form so that customers can still contact you with their questions.
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+
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+ From email marketing to social, LiveChat integrates seamlessly with a range of popular third party apps and services. These include help desk software Zendesk, Freshdesk, customer relationship management apps (CRM) HubSpot, Salesforce and social media platforms Facebook or Twitter.
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+
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+ https://www.youtube.com/watch?v=Yf0NkRSkFRE
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+
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+ == Usage ==
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+
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+ With the LiveChat chat plugin for Wordpress, you can add live chat to every page of your website, including the checkout in no time. To answer chats, chat operators have to be logged into one of our apps - web based or desktop. There are also applications for mobile devices - iPhone, iPad and Android.
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+
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+ == What is LiveChat for Wordpress? ==
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+
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+ If you run a website, and you are serious about your business then using live chat is no brainer. Live chat plugin for Wordpress adds a live chat widget to the bottom of your website that allows visitors to chat to you in real time. Live chat software is perfect for businesses of all sizes, enabling them to close more sales and improve customer satisfaction scores.
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+
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+ == Requirements ==
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+
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+ While LiveChat plugin for Wordpress is free, you need a subscription of LiveChat to use it. For an overview of available plans and their cost navigate to [LiveChat pricing](https://www.livechatinc.com/pricing). There’s a 30-day trial to test all of the features. No credit card, no commitments.
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+
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+ [Sign up for our LiveChat here.](https://www.livechatinc.com/signup/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration)
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+
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+ == Frequently Asked Questions ==
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+ = Do you offer a free trial? =
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+ Yes, you can test all of the features for 30 days. [Sign up for free here.](https://www.livechatinc.com/signup/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration)
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+ = Are there any limitations during the trial period? =
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+ No, during the 30-day trial, by default, you will be able to test all of the features in the Team plan.
45
 
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+ = Do I need to be logged in to be available for chats? =
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+
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+ Yes, you need to stay online to allow customers to contact you. If no one is available, your chat window will be shown as a ticket form.
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+
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+ = Is there a limit to the number of chats I can take? =
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+
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+ No, you can handle an unlimited number of live chats with any number of customers.
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+
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+ = Is the chat window customizable? =
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+
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+ Yes, each part of the chat window can be customized - company logo, chat theme and more.
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+
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+ = Which languages does LiveChat support? =
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+
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+ Short answer: LiveChat supports 43 languages. Long answer: English, Spanish, French, Chinese, Portuguese, Indonesian, Thai, Vietnamese (…).
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+
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+ = Which languages does LiveChat support? =
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+
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+ Feel free to start a chat with us – we are available 24/7/365!
65
 
66
  == Installation ==
67
 
84
 
85
  == Changelog ==
86
 
87
+ = 3.4.1 =
88
+ * Updated readme.txt file, checked compatibility to Wordpress 4.8.1, small plugin js/css fixes.
89
+
90
+ = 3.4 =
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+ * Updated readme.txt file, checked compatibility to Wordpress 4.7.3
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+
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+ = 3.3.1 =
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+ * Updated readme.txt file
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+
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+ = 3.3 =
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+ * get_currentuserinfo function deprecated in WordPress 4.5, replaced to wp_get_current_user function
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+
99
  = 3.2.14 =
100
  * Updated readme.txt file, checked compatibility to Wordpress 4.4.1
101