LiveChat – WP live chat plugin for WordPress - Version 3.5.3

Version Description

  • Review notice
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Release Info

Developer livechat
Plugin Icon 128x128 LiveChat – WP live chat plugin for WordPress
Version 3.5.3
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Code changes from version 3.5.2 to 3.5.3

Files changed (6) hide show
  1. livechat.php +1 -1
  2. plugin_files/LiveChat.class.php +6 -3
  3. plugin_files/LiveChatAdmin.class.php +133 -0
  4. plugin_files/helpers/ReviewNoticeHelper.class.php +27 -0
  5. plugin_files/js/livechat-review.js +38 -0
  6. readme.txt +30 -11
livechat.php CHANGED
@@ -5,7 +5,7 @@ Plugin URI: http://www.livechatinc.com/addons/wordpress/
5
  Description: Live chat software for live help, online sales and customer support. This plugin allows to quickly install LiveChat on any WordPress website.
6
  Author: LiveChat
7
  Author URI: http://www.livechatinc.com
8
- Version: 3.5.2
9
  */
10
 
11
  if (is_admin())
5
  Description: Live chat software for live help, online sales and customer support. This plugin allows to quickly install LiveChat on any WordPress website.
6
  Author: LiveChat
7
  Author URI: http://www.livechatinc.com
8
+ Version: 3.5.3
9
  */
10
 
11
  if (is_admin())
plugin_files/LiveChat.class.php CHANGED
@@ -19,7 +19,7 @@ class LiveChat
19
  /**
20
  * Remembers if LiveChat license number is set
21
  */
22
- protected static $license_installed = false;
23
 
24
  /**
25
  * Starts the plugin
@@ -40,7 +40,7 @@ class LiveChat
40
  return self::$instance;
41
  }
42
 
43
- /**
44
  * Returns plugin files absolute path
45
  *
46
  * @return string
@@ -63,7 +63,10 @@ class LiveChat
63
  */
64
  public function is_installed()
65
  {
66
- return ($this->get_license_number() > 0);
 
 
 
67
  }
68
 
69
  /**
19
  /**
20
  * Remembers if LiveChat license number is set
21
  */
22
+ protected $license_installed = false;
23
 
24
  /**
25
  * Starts the plugin
40
  return self::$instance;
41
  }
42
 
43
+ /**
44
  * Returns plugin files absolute path
45
  *
46
  * @return string
63
  */
64
  public function is_installed()
65
  {
66
+
67
+ $this->license_installed = ($this->get_license_number() > 0);
68
+
69
+ return $this->license_installed;
70
  }
71
 
72
  /**
plugin_files/LiveChatAdmin.class.php CHANGED
@@ -17,6 +17,23 @@ final class LiveChatAdmin extends LiveChat
17
  */
18
  protected $changes_saved = false;
19
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
20
  /**
21
  * Starts the plugin
22
  */
@@ -24,6 +41,14 @@ final class LiveChatAdmin extends LiveChat
24
  {
25
  parent::__construct();
26
 
 
 
 
 
 
 
 
 
27
  if (isset($_GET['page']) && $_GET['page'] === 'livechat_settings')
28
  add_action('init', array($this, 'load_scripts'));
29
 
@@ -85,12 +110,61 @@ final class LiveChatAdmin extends LiveChat
85
  return $this->plugin_version;
86
  }
87
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
88
  public function load_scripts()
89
  {
90
  wp_enqueue_script('livechat', $this->get_plugin_url().'js/livechat.js', 'jquery', $this->get_plugin_version(), true);
91
  wp_enqueue_style('livechat', $this->get_plugin_url().'css/livechat.css', false, $this->get_plugin_version());
92
  }
93
 
 
 
 
 
 
94
  public function admin_menu()
95
  {
96
  add_menu_page(
@@ -150,11 +224,67 @@ final class LiveChatAdmin extends LiveChat
150
  {
151
  delete_option('livechat_license_number');
152
  delete_option('livechat_email');
 
 
153
  delete_option('livechat_disable_sounds');
154
  delete_option('livechat_disable_mobile');
155
  delete_option('livechat_disable_guests');
156
  }
157
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
158
  protected function update_options($data)
159
  {
160
  if (!isset($data['licenseEmail']) || !isset($data['licenseNumber']))
@@ -186,6 +316,9 @@ final class LiveChatAdmin extends LiveChat
186
  update_option( 'livechat_license_number', $license_number );
187
  update_option( 'livechat_email', $email );
188
 
 
 
 
189
  update_option( 'livechat_disable_sounds', 0 );
190
  update_option( 'livechat_disable_mobile', 0 );
191
  update_option( 'livechat_disable_guests', 0 );
17
  */
18
  protected $changes_saved = false;
19
 
20
+ /**
21
+ * Timestamp from which review notice timeout count starts from
22
+ */
23
+ protected $review_notice_start_timestamp = null;
24
+
25
+ /**
26
+ * Timestamp offset
27
+ */
28
+ protected $review_notice_start_timestamp_offset = null;
29
+
30
+ /**
31
+ * Returns true if review notice was dismissed
32
+ *
33
+ * @return bool
34
+ */
35
+ protected $review_notice_dismissed = false;
36
+
37
  /**
38
  * Starts the plugin
39
  */
41
  {
42
  parent::__construct();
43
 
44
+ // notice action
45
+ if( $this->check_review_notice_conditions() ) {
46
+ add_action( 'init', array($this, 'load_review_scripts') );
47
+ add_action( 'wp_ajax_lc_review_dismiss', array($this, 'ajax_review_dismiss') );
48
+ add_action( 'wp_ajax_lc_review_postpone', array($this, 'ajax_review_postpone') );
49
+ add_action( 'admin_notices', array( $this, 'show_discount_notice' ) );
50
+ }
51
+
52
  if (isset($_GET['page']) && $_GET['page'] === 'livechat_settings')
53
  add_action('init', array($this, 'load_scripts'));
54
 
110
  return $this->plugin_version;
111
  }
112
 
113
+ protected function get_review_notice_start_timestamp()
114
+ {
115
+ if (is_null($this->review_notice_start_timestamp))
116
+ {
117
+ $timestamp = get_option('livechat_review_notice_start_timestamp');
118
+ // if timestamp was not set on install
119
+ if (!$timestamp) {
120
+ $timestamp = time();
121
+ update_option('livechat_review_notice_start_timestamp', $timestamp); // set timestamp if not set on install
122
+ }
123
+
124
+ $this->review_notice_start_timestamp = $timestamp;
125
+ }
126
+
127
+ return $this->review_notice_start_timestamp;
128
+ }
129
+
130
+ protected function get_review_notice_start_timestamp_offset()
131
+ {
132
+ if (is_null($this->review_notice_start_timestamp_offset))
133
+ {
134
+ $offset = get_option('livechat_review_notice_start_timestamp_offset');
135
+ // if offset was not set on install
136
+ if (!$offset) {
137
+ $offset = 15;
138
+ update_option('livechat_review_notice_start_timestamp_offset', $offset); // set shorter offset
139
+ }
140
+
141
+ $this->review_notice_start_timestamp_offset = $offset;
142
+ }
143
+
144
+ return $this->review_notice_start_timestamp_offset;
145
+ }
146
+
147
+ protected function check_if_review_notice_was_dismissed()
148
+ {
149
+ if (!$this->review_notice_dismissed)
150
+ {
151
+ $this->review_notice_dismissed = get_option('livechat_review_notice_dismissed');
152
+ }
153
+
154
+ return $this->review_notice_dismissed;
155
+ }
156
+
157
  public function load_scripts()
158
  {
159
  wp_enqueue_script('livechat', $this->get_plugin_url().'js/livechat.js', 'jquery', $this->get_plugin_version(), true);
160
  wp_enqueue_style('livechat', $this->get_plugin_url().'css/livechat.css', false, $this->get_plugin_version());
161
  }
162
 
163
+ public function load_review_scripts()
164
+ {
165
+ wp_enqueue_script('livechat-review', $this->get_plugin_url().'js/livechat-review.js', 'jquery', $this->get_plugin_version(), true);
166
+ }
167
+
168
  public function admin_menu()
169
  {
170
  add_menu_page(
224
  {
225
  delete_option('livechat_license_number');
226
  delete_option('livechat_email');
227
+ delete_option('livechat_review_notice_start_timestamp');
228
+ delete_option('livechat_review_notice_start_timestamp_offset');
229
  delete_option('livechat_disable_sounds');
230
  delete_option('livechat_disable_mobile');
231
  delete_option('livechat_disable_guests');
232
  }
233
 
234
+ protected function check_review_notice_conditions()
235
+ {
236
+ if( !$this->check_if_review_notice_was_dismissed()) {
237
+ if ( $this->is_installed() && $this->check_if_license_is_active( $this->get_license_number() ) ) {
238
+ $secondsInDay = 60 * 60 * 24;
239
+ $noticeTimeout = time() - $this->get_review_notice_start_timestamp();
240
+ $timestampOffset = $this->get_review_notice_start_timestamp_offset();
241
+ if ($noticeTimeout >= $secondsInDay * $timestampOffset) {
242
+ return true;
243
+ }
244
+ }
245
+ }
246
+
247
+ return false;
248
+ }
249
+
250
+ protected function check_if_license_is_active($license_number)
251
+ {
252
+ try {
253
+ $curl = curl_init( 'https://api.livechatinc.com/v2/license/' . $license_number );
254
+ curl_setopt( $curl, CURLOPT_RETURNTRANSFER, true );
255
+ $response = curl_exec( $curl );
256
+ $code = curl_getinfo($curl, CURLINFO_HTTP_CODE);
257
+ curl_close( $curl );
258
+
259
+ if ($code === 200)
260
+ return json_decode($response)->license_active;
261
+ else
262
+ throw new Exception($code);
263
+ } catch(Exception $exception) {
264
+ return false;
265
+ }
266
+ }
267
+
268
+ public function show_discount_notice()
269
+ {
270
+ $this->get_helper('ReviewNotice');
271
+ }
272
+
273
+ public function ajax_review_dismiss()
274
+ {
275
+ update_option('livechat_review_notice_dismissed', true);
276
+ echo "OK";
277
+ wp_die();
278
+ }
279
+
280
+ public function ajax_review_postpone()
281
+ {
282
+ update_option( 'livechat_review_notice_start_timestamp', time() );
283
+ update_option( 'livechat_review_notice_start_timestamp_offset', 7 );
284
+ echo "OK";
285
+ wp_die();
286
+ }
287
+
288
  protected function update_options($data)
289
  {
290
  if (!isset($data['licenseEmail']) || !isset($data['licenseNumber']))
316
  update_option( 'livechat_license_number', $license_number );
317
  update_option( 'livechat_email', $email );
318
 
319
+ update_option( 'livechat_review_notice_start_timestamp', time() );
320
+ update_option( 'livechat_review_notice_start_timestamp_offset', 45 );
321
+
322
  update_option( 'livechat_disable_sounds', 0 );
323
  update_option( 'livechat_disable_mobile', 0 );
324
  update_option( 'livechat_disable_guests', 0 );
plugin_files/helpers/ReviewNoticeHelper.class.php ADDED
@@ -0,0 +1,27 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ <?php
2
+
3
+ require_once('LiveChatHelper.class.php');
4
+
5
+ class ReviewNoticeHelper extends LiveChatHelper
6
+ {
7
+ public function render()
8
+ {
9
+ echo <<<NOTICE
10
+ <div class="notice notice-info is-dismissible" id="lc-review-notice">
11
+ <p>Do you like LiveChat? Leave us a review and join our LiveChat Knowledge Journey!</p>
12
+ <p>We do our best to create the best live chat software available out there. Leave us a review, help us grow LiveChat and join our exclusive Knowledge Journey community. Learn how to:</p>
13
+ <ul style="list-style-type:disc;list-style-position:inside;margin:0;padding:3px;">
14
+ <li>Bring people to your website</li>
15
+ <li>Be the hero of your customers' needs</li>
16
+ <li>Sell like a boss with LiveChat</li>
17
+ <li>Succeed in customer success</li>
18
+ </ul>
19
+ <p>
20
+ <a href="https://wordpress.org/support/plugin/wp-live-chat-software-for-wordpress/reviews/#new-post" target="_blank" style="text-decoration: none" id="lc-review-now"><span class="dashicons dashicons-thumbs-up"></span> Leave a review and join LiveChat Knowledge Journey!</a> |
21
+ <a href="#" style="text-decoration: none" id="lc-review-postpone"><span class="dashicons dashicons-clock"></span> Maybe later</a> |
22
+ <a href="#" style="text-decoration: none" id="lc-review-dismiss"><span class="dashicons dashicons-no-alt"></span>I don’t use this app anymore</a>
23
+ </p>
24
+ </div>
25
+ NOTICE;
26
+ }
27
+ }
plugin_files/js/livechat-review.js ADDED
@@ -0,0 +1,38 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ (function ($) {
2
+ $(document).ready(function () {
3
+ var dismissButton = $("#lc-review-notice button");
4
+ dismissButton.hide();
5
+ $("#lc-review-dismiss").click(function (e) {
6
+ e.preventDefault();
7
+ $.ajax({
8
+ url: ajaxurl,
9
+ type: "POST",
10
+ data: {
11
+ action: 'lc_review_dismiss'
12
+ }
13
+ });
14
+ dismissButton.click();
15
+ });
16
+ $("#lc-review-postpone").click(function (e) {
17
+ e.preventDefault();
18
+ $.ajax({
19
+ url: ajaxurl,
20
+ type: "POST",
21
+ data: {
22
+ action: 'lc_review_postpone'
23
+ }
24
+ });
25
+ dismissButton.click();
26
+ });
27
+ $("#lc-review-now").click(function () {
28
+ $.ajax({
29
+ url: ajaxurl,
30
+ type: "POST",
31
+ data: {
32
+ action: 'lc_review_dismiss'
33
+ }
34
+ });
35
+ dismissButton.click();
36
+ });
37
+ })
38
+ })(jQuery);
readme.txt CHANGED
@@ -1,7 +1,7 @@
1
  === LiveChat - WP live chat plugin for WordPress ===
2
  Contributors: LiveChat
3
  Tags: chat plugin, live chat, live chat plugin, wordpress live chat, wordpress chat, wordpress live chat plugin, wordpress chat plugin, live chat software, live support, help desk, help desk software, online ticketing system, ticketing system, online support, ecommerce chat, chat online, chat software, sales, customer help, customer support, livechat, customer service software, chat, customer service chat, live chat button, live chat support, live chat tool, live chat widget, live support button, live chat solution, online live chat, online chat, wp chat, wp live chat, livechat inc, livechatinc, live chat inc, wp livechat support, smartsupp, smart supp, tidio, jivochat, formilla, tawk, tawkto, tawk.to, facebook, facebook messenger, messenger, facebook live chat, facebook chat, crisp, pure chat, purechat, zendesk, zendesk chat, liveagent, olark, happyfox, reve chat, chatra, provide support, comm100, kayako, zoho, zoho salesiq, userlike, userengage, drift, livehelpnow, live help now, intercom, freshdesk, zendesk, clickdesk, liveperson, live person, bold360, websitealive, website alive, velaro, hubspot, salesforce, zapier, zopim, mailchimp, analytics, google analytics, im chat, slack, casengo, tagove, wisechat, wise chat, mylivechat, my live chat, livezilla, chatrify
4
- Stable tag: 3.5.2
5
  Requires PHP: 5.6
6
  Tested up to: 4.9.5
7
  Requires at least: 3.4
@@ -12,11 +12,11 @@ Live chat and help desk software plugin for WordPress. Add LiveChat (live chat a
12
 
13
  == Description ==
14
 
15
- LiveChat – WP live chat plugin for WordPress is a WordPress specific chat plugin you can use to quickly and easily **add live chat support to your website**. It allows for instant communication with on-site visitors and customers and enables prompt resolution to their questions or concerns. With our chat plugin for WordPress, not only you can increase your sales - as it’s the quickest way to remove buyer objections – but it also allows you to build stronger customer relationships.
16
 
17
- LiveChat comes with a comprehensive set of features, including proactive chat invitations – so chat operators can automatically send personalized messages to appear based on specified conditions, such as the number of visited pages or time spent on the website. Plus, **it makes customer service more efficient** by letting you hold multiple live chat sessions at the same time, send canned responses to frequently asked questions, add chat tags, review chat transcripts and send files to customers through the live chat window.
18
 
19
- In addition to live chat support, LiveChat also offers a built-in ticketing system to provide 24/7 customer service to customers. Whenever there are no chat operators available, the chat widget is replaced by a ticket form so that customers can still contact you with their questions. You can also use tickets for managing and tracking customer cases that couldn't be resolved in a single live chat session.
20
 
21
  From email marketing to social, LiveChat integrates seamlessly with a range of popular third party apps and services. These include help desk software Zendesk, Freshdesk, customer relationship management apps (CRM) HubSpot CRM, Salesforce, email marketing services Constant Contact, Mailchimp and social media platforms Facebook or Twitter.
22
 
@@ -24,15 +24,15 @@ https://www.youtube.com/watch?v=Yf0NkRSkFRE
24
 
25
  == Live chat benefits ==
26
 
27
- From overnight shipping to instant access to your product or service, customers want help instantly. Out of all the customer support channels available — offline or online — live chat is by far the quickest and simplest.
28
 
29
- With live chat for WordPress, customers have a direct and free option to ask for help. They can use it with minimal disruption to their day, which turns out to be very convenient.
30
 
31
  Using live chat and WordPress together, enables customers to ask questions about the product they want to buy and you can answer them in real-time, which simplifies the buying process.
32
 
33
- Moreover, using live chat to communicate with the customer helps to understand their needs. You can use that knowledge to recommend similar products and services to increase the average order value.
34
 
35
- Just by offering live chat – WordPress users are one step ahead of the companies that do not. Competitive advantage can be obtained by managing products more effectively, and having good relationships with customers.
36
 
37
  == What is live chat for WordPress? ==
38
 
@@ -40,11 +40,11 @@ If you run a website, and you are serious about your business then using live ch
40
 
41
  == Usage ==
42
 
43
- With the LiveChat chat plugin for WordPress, you can add live chat to every page of your website, including the checkout in no time. To answer chats, chat operators have to be logged into one of our apps - web based or desktop. There are also applications for mobile devices - iPhone, iPad and Android.
44
 
45
  == Requirements ==
46
 
47
- While LiveChat plugin for WordPress is free, you need a subscription of LiveChat to use it. For an overview of available plans and their cost navigate to [LiveChat pricing](https://www.livechatinc.com/pricing). There's a 30-day trial to test all of the features. No credit card, no commitments.
48
 
49
  [Sign up for our LiveChat here.](https://www.livechatinc.com/signup/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration)
50
 
@@ -64,12 +64,16 @@ Live chat transcripts - browse through comments reflecting customers needs and e
64
 
65
  Multi-channel communications - reach out to your customers regardless of the channel they are using live chat, Facebook Pages, Facebook Messenger, Twitter and email.
66
 
67
- Customizable live chat widget - each part of the live chat window can be customized to make it work with the rest of your website’s design; brand your with your logo and include social media channels.
68
 
69
  Canned responses - send pre-made answers to popular questions that can be recalled with just a few keystrokes.
70
 
71
  Mobile live chat applications - mobile apps for iOS and Android will help you chat with customers wherever you are.
72
 
 
 
 
 
73
  == Multilingual live chat plugin ==
74
 
75
  Adjusting language of your chat window to the language your page is a very important step of the customization.
@@ -121,6 +125,18 @@ Because of that, LiveChat has been translated into 45 languages; below is the li
121
  * Ukrainian / Українська live chat plugin
122
  * Vietnamese / Tiếng Việt live chat plugin
123
 
 
 
 
 
 
 
 
 
 
 
 
 
124
  == Frequently Asked Questions ==
125
 
126
  = Do I need a LiveChat account to use this live chat plugin? =
@@ -269,6 +285,9 @@ For more detailed instructions, go to the [live chat plugin page](https://www.li
269
 
270
  == Changelog ==
271
 
 
 
 
272
  = 3.5.2 =
273
  * Updated compatibility with PHP 5
274
 
1
  === LiveChat - WP live chat plugin for WordPress ===
2
  Contributors: LiveChat
3
  Tags: chat plugin, live chat, live chat plugin, wordpress live chat, wordpress chat, wordpress live chat plugin, wordpress chat plugin, live chat software, live support, help desk, help desk software, online ticketing system, ticketing system, online support, ecommerce chat, chat online, chat software, sales, customer help, customer support, livechat, customer service software, chat, customer service chat, live chat button, live chat support, live chat tool, live chat widget, live support button, live chat solution, online live chat, online chat, wp chat, wp live chat, livechat inc, livechatinc, live chat inc, wp livechat support, smartsupp, smart supp, tidio, jivochat, formilla, tawk, tawkto, tawk.to, facebook, facebook messenger, messenger, facebook live chat, facebook chat, crisp, pure chat, purechat, zendesk, zendesk chat, liveagent, olark, happyfox, reve chat, chatra, provide support, comm100, kayako, zoho, zoho salesiq, userlike, userengage, drift, livehelpnow, live help now, intercom, freshdesk, zendesk, clickdesk, liveperson, live person, bold360, websitealive, website alive, velaro, hubspot, salesforce, zapier, zopim, mailchimp, analytics, google analytics, im chat, slack, casengo, tagove, wisechat, wise chat, mylivechat, my live chat, livezilla, chatrify
4
+ Stable tag: 3.5.3
5
  Requires PHP: 5.6
6
  Tested up to: 4.9.5
7
  Requires at least: 3.4
12
 
13
  == Description ==
14
 
15
+ LiveChat – WP live chat plugin for WordPress is a WordPress specific chat plugin you can use to quickly and easily **add live chat support to your website**. It allows for instant communication with on-site visitors and customers and enables prompt resolution to their questions or concerns. With a fully functional WordPress chat plugin, not only you can increase your sales - as it’s the quickest way to remove buyer objections – but it also allows you to build stronger customer relationships.
16
 
17
+ LiveChat's live chat app comes with a comprehensive set of features, including proactive chat invitations – so chat operators can automatically send personalized messages to appear based on specified conditions, such as the number of visited pages or time spent on the website. Plus, **it makes customer service more efficient** by letting you hold multiple live chat sessions at the same time, send canned responses to frequently asked questions, add chat tags, review chat transcripts and send files to customers through the live chat window.
18
 
19
+ In addition to live chat support, LiveChat also offers a built-in ticketing system to provide 24/7 customer service to customers. Whenever there are no chat operators available, the chat box widget is replaced by a ticket form so that customers can still contact you with their questions. You can also use tickets for managing and tracking customer cases that couldn't be resolved in a single live chat session.
20
 
21
  From email marketing to social, LiveChat integrates seamlessly with a range of popular third party apps and services. These include help desk software Zendesk, Freshdesk, customer relationship management apps (CRM) HubSpot CRM, Salesforce, email marketing services Constant Contact, Mailchimp and social media platforms Facebook or Twitter.
22
 
24
 
25
  == Live chat benefits ==
26
 
27
+ From overnight shipping to instant access to your product or service, customers want help instantly. Out of all the customer support channels available — offline or online — live chat support is by far the quickest and simplest.
28
 
29
+ With the best live chat for WordPress, customers have a direct and free option to ask for help. They can use it with minimal disruption to their day, which turns out to be very convenient.
30
 
31
  Using live chat and WordPress together, enables customers to ask questions about the product they want to buy and you can answer them in real-time, which simplifies the buying process.
32
 
33
+ Moreover, using live chat online to communicate with the customer helps to understand their needs. You can use that knowledge to recommend similar products and services to increase the average order value.
34
 
35
+ Just by offering live chat support – WordPress users are one step ahead of the companies that do not. Competitive advantage can be obtained by managing products more effectively, and having good relationships with customers.
36
 
37
  == What is live chat for WordPress? ==
38
 
40
 
41
  == Usage ==
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+ With the LiveChat online chat plugin for WordPress, you can add a live chat box to every page of your website, including the checkout in no time. To answer chats, chat operators have to be logged into one of our chat apps - [LiveChat for web browser](https://www.livechatinc.com/applications/livechat-web-app/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration), [LiveChat for macOS](https://www.livechatinc.com/applications/livechat-for-mac/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration) or [LiveChat for Windows](https://www.livechatinc.com/applications/livechat-for-windows/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration). There are also applications for mobile devices - [iPhone](https://www.livechatinc.com/applications/livechat-for-iphone/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration), [iPad](https://www.livechatinc.com/applications/livechat-for-ipad/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration) and [Android](https://www.livechatinc.com/applications/livechat-for-android/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration).
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  == Requirements ==
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+ While LiveChat'S chat plugin for WordPress is free, you need a subscription of LiveChat to use it. For an overview of available plans and their cost navigate to [LiveChat pricing](https://www.livechatinc.com/pricing). There's a 30-day trial to test all of the features. No credit card, no commitments.
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  [Sign up for our LiveChat here.](https://www.livechatinc.com/signup/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration)
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  Multi-channel communications - reach out to your customers regardless of the channel they are using live chat, Facebook Pages, Facebook Messenger, Twitter and email.
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+ Customizable live chat widget - each part of the live chat box can be customized to make it work with the rest of your website’s design; brand your with your logo and include social media channels.
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  Canned responses - send pre-made answers to popular questions that can be recalled with just a few keystrokes.
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  Mobile live chat applications - mobile apps for iOS and Android will help you chat with customers wherever you are.
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+ = Press & Brand Assets =
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+
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+ If you are interested in writing about LiveChat, then we have have prepared a [LiveChat Press](https://www.livechatinc.com/press/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration) page where you can download our logo, screenshots, and other relevant assets.
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+
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  == Multilingual live chat plugin ==
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  Adjusting language of your chat window to the language your page is a very important step of the customization.
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  * Ukrainian / Українська live chat plugin
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  * Vietnamese / Tiếng Việt live chat plugin
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+ == Notes ==
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+
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+ LiveChat is the [best WordPress live chat](https://www.livechatinc.com/best-live-chat-software/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration) plugin on the market. No other WordPress live chat plugin compares to LiveChat and features it offers.
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+
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+ = Testimonial =
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+
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+ >We frequently have leads chat with us asking some qualifying questions and then they eventually sign up online or over the phone. These are sales that we might not have had if LiveChat wasn’t an option.
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+ Jamie Lowary, a sales lead at PATLive
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+
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+ >At the moment, LiveChat remains the mostly used tool when it comes to contacting our support. Because of how easy we made it for users to access it, we help over 750 of them each day with an average satisfaction of 96%.
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+ Michal Haze, the Head of Customer Experience at Kinguin
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+
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  == Frequently Asked Questions ==
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  = Do I need a LiveChat account to use this live chat plugin? =
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  == Changelog ==
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+ = 3.5.3 =
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+ * Review notice
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+
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  = 3.5.2 =
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  * Updated compatibility with PHP 5
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