LiveChat – WP live chat plugin for WordPress - Version 3.7.4

Version Description

  • security fixes, thanks to guys from pluginvulnerabilities.com
Download this release

Release Info

Developer livechat
Plugin Icon 128x128 LiveChat – WP live chat plugin for WordPress
Version 3.7.4
Comparing to
See all releases

Code changes from version 3.7.3 to 3.7.4

Files changed (2) hide show
  1. livechat.php +1 -1
  2. readme.txt +66 -26
livechat.php CHANGED
@@ -5,7 +5,7 @@ Plugin URI: https://www.livechatinc.com/addons/wordpress/
5
  Description: Live chat software for live help, online sales and customer support. This plugin allows to quickly install LiveChat on any WordPress website.
6
  Author: LiveChat
7
  Author URI: https://www.livechatinc.com
8
- Version: 3.7.3
9
  Text Domain: wp-live-chat-software-for-wordpress
10
  Domain Path: /languages
11
  */
5
  Description: Live chat software for live help, online sales and customer support. This plugin allows to quickly install LiveChat on any WordPress website.
6
  Author: LiveChat
7
  Author URI: https://www.livechatinc.com
8
+ Version: 3.7.4
9
  Text Domain: wp-live-chat-software-for-wordpress
10
  Domain Path: /languages
11
  */
readme.txt CHANGED
@@ -1,7 +1,7 @@
1
  === LiveChat - WP live chat plugin for WordPress ===
2
  Contributors: LiveChat
3
  Tags: chat plugin, live chat, live chat plugin, wordpress live chat, wordpress chat, wordpress live chat plugin, wordpress chat plugin, live chat software, live support, help desk, help desk software, online ticketing system, ticketing system, online support, ecommerce chat, chat online, chat software, sales, customer help, customer support, livechat, customer service software, chat, customer service chat, live chat button, live chat support, live chat tool, live chat widget, live support button, live chat solution, online live chat, online chat, wp chat, wp live chat, livechat inc, livechatinc, live chat inc, wp livechat support, smartsupp, smart supp, tidio, jivochat, formilla, tawk, tawkto, tawk.to, facebook, facebook messenger, messenger, facebook live chat, facebook chat, crisp, pure chat, purechat, zendesk, zendesk chat, liveagent, olark, happyfox, reve chat, chatra, provide support, comm100, kayako, zoho, zoho salesiq, userlike, userengage, drift, livehelpnow, live help now, intercom, freshdesk, zendesk, clickdesk, liveperson, live person, bold360, websitealive, website alive, velaro, hubspot, salesforce, zapier, zopim, mailchimp, analytics, google analytics, im chat, slack, casengo, tagove, wisechat, wise chat, mylivechat, my live chat, livezilla, chatrify
4
- Stable tag: 3.7.3
5
  Requires PHP: 5.6
6
  Tested up to: 5.2
7
  Requires at least: 3.4
@@ -12,31 +12,45 @@ Live chat and help desk software plugin for WordPress. Add LiveChat (live chat a
12
 
13
  == Description ==
14
 
15
- LiveChat – WP live chat plugin for WordPress is a WordPress specific chat plugin you can use to quickly and easily **add live chat support to your website**. It allows for instant communication with on-site visitors and customers and enables prompt resolution to their questions or concerns.
 
 
16
 
17
  With a fully functional WordPress chat plugin, not only **you can increase your sales** - as it’s the quickest way to remove buyer objections – but it also allows you to **build stronger customer relationships**.
18
 
19
  https://www.youtube.com/watch?v=dKUdE-JKhZI
20
 
21
- LiveChat's live chat app comes with a comprehensive set of features, including proactive chat invitations – so chat operators can automatically send personalized messages to appear based on specified conditions, such as the number of visited pages or time spent on the website.
 
 
22
 
23
  Plus, **it makes customer service more efficient** by letting you hold multiple live chat sessions at the same time, send canned responses to frequently asked questions, add chat tags, review chat transcripts and send files to customers through the live chat window.
24
 
25
  In addition to live chat support, LiveChat also offers a built-in ticketing system to **provide 24/7 customer service to customers**. Whenever there are no chat operators available, the chat box widget is replaced by a ticket form so that customers can still contact you with their questions. You can also use tickets for managing and tracking customer cases that couldn't be resolved in a single live chat session.
26
 
 
 
 
 
 
 
 
 
 
 
27
  From email marketing to social, **LiveChat integrates seamlessly with a range of popular third party apps and services**. These include help desk software Zendesk, Freshdesk, customer relationship management apps (CRM) HubSpot CRM, Salesforce, email marketing services Constant Contact, Mailchimp and social media platforms Facebook or Twitter.
28
 
29
  == Live chat benefits ==
30
 
31
  - **An instant connection to help** - from overnight shipping to instant access to your product or service, customers want help instantly. Out of all the customer support channels available — offline or online — live chat support is by far the quickest and simplest.
32
 
33
- - **An easy and convenient way to support customers** - with the best live chat for WordPress, customers have a direct and free option to ask for help. They can use it with minimal disruption to their day, which turns out to be very convenient.
34
 
35
  - **Increase sales and conversions** - using live chat and WordPress together, enables customers to ask questions about the product they want to buy and you can answer them in real-time, which simplifies the buying process.
36
 
37
  - **Improve average order value and overall sales through live chat** - using live chat online to communicate with the customer helps to understand their needs. You can use that knowledge to recommend similar products and services to increase the average order value.
38
 
39
- - **Competitive advantage** - just by offering live chat support – WordPress users are one step ahead of the companies that do not. Competitive advantage can be obtained by managing products more effectively, and having good relationships with customers.
40
 
41
  == What is live chat for WordPress? ==
42
 
@@ -50,9 +64,15 @@ With the LiveChat online chat plugin for WordPress, you can add a live chat box
50
 
51
  = Requirements =
52
 
53
- While LiveChat'S chat plugin for WordPress is free, you need a subscription of LiveChat to use it. For an overview of available plans and their cost navigate to [LiveChat pricing](https://www.livechatinc.com/pricing). There's a 30-day trial to test all of the features. No credit card, no commitments.
 
 
 
 
54
 
55
- [Sign up for our LiveChat here.](https://www.livechatinc.com/signup/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration)
 
 
56
 
57
  == Live Chat Features ==
58
 
@@ -131,20 +151,18 @@ Because of that, LiveChat has been translated into 45 languages; below is the li
131
  * Ukrainian / Українська live chat plugin
132
  * Vietnamese / Tiếng Việt live chat plugin
133
 
134
- == Press & Brand Assets ==
135
-
136
- If you are interested in writing about LiveChat, then we have have prepared a [LiveChat Press](https://www.livechatinc.com/press/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration) page where you can download our logo, screenshots, and other relevant assets.
137
-
138
  == Notes ==
139
 
140
  LiveChat is the [best WordPress live chat](https://www.livechatinc.com/best-live-chat-software/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration) plugin on the market. No other WordPress live chat plugin compares to LiveChat and features it offers.
141
 
 
 
142
  == Testimonials ==
143
 
144
- >We frequently have leads chat with us asking some qualifying questions and then they eventually sign up online or over the phone. These are sales that we might not have had if LiveChat wasn’t an option.
145
  Jamie Lowary, a sales lead at PATLive
146
 
147
- >At the moment, LiveChat remains the mostly used tool when it comes to contacting our support. Because of how easy we made it for users to access it, we help over 750 of them each day with an average satisfaction of 96%.
148
  Michal Haze, the Head of Customer Experience at Kinguin
149
 
150
  == Documentation and Support ==
@@ -154,11 +172,13 @@ Michal Haze, the Head of Customer Experience at Kinguin
154
  * For more information about live chat features, FAQs and documentation, check out our [website](https://www.livechatinc.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration).
155
  * If interested, you can join our community group [here](https://www.livechatinc.com/community/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration).
156
 
 
 
157
  https://www.youtube.com/watch?v=fOPeF1AoPiM
158
 
159
  == About us ==
160
 
161
- LiveChat is a provider of cloud-based customers service platform with live support, ticketing system and web analytics capabilities. The main aim of LiveChat is to improve customer service and increase sales conversion. The software is used by more than 25,000 businesses including top names like Ikea and PayPal.
162
 
163
  = The LiveChat ecosystem =
164
 
@@ -169,18 +189,22 @@ LiveChat’s ecosystem of products includes:
169
  - **[Open Messaging Platform](https://www.livechatinc.com/platform//?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration)** - create and monetize apps or build extensions for your own team.
170
  - **[Knowledge Base](https://www.knowledgebase.ai/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration)** - software that helps your LiveChat agents and website visitors at the same time. It consists of the Internal Widget and the public Help Center.
171
 
 
 
 
 
172
  == Frequently Asked Questions ==
173
 
174
  = Do I need a LiveChat account to use this live chat plugin? =
175
  Yes - you can create your live chat account [here](https://www.livechatinc.com/signup/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration).
176
 
177
  = Do you offer a free trial? =
178
- Yes, you can test all of the features of our live chat software for 30 days. Sign up for free here.
179
 
180
  [Sign up for free here](https://www.livechatinc.com/signup/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration).
181
 
182
  = Are there any limitations during the trial period? =
183
- No, during the 30-day trial, by default, you will be able to test all of the features in the Team plan.
184
 
185
  = Is it required to install any additional software to use LiveChat? =
186
  Just this live chat plugin; LiveChat works as SaaS and doesn't require any extra service to work.
@@ -194,6 +218,9 @@ Yes -- it is possible to add our live chat widget to any website using Javascrip
194
  = How many website visitors can contact me via this live chat plugin in real time? =
195
  One live chat operator can handle up to 99 talks at the same time.
196
 
 
 
 
197
  = I am logged in. How do I start? =
198
  The first thing you need to do is change the live chat status to ACCEPT CHATS. That will allow you to start answering incoming chats from customer. You can also refer to our [Agent Handbook](https://www.livechatinc.com/resources/customer-service/agents-handbook-guide-satisfied-customers/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration) for more details.
199
 
@@ -296,25 +323,38 @@ Navigate to our [website](https://www.livechatinc.com/?utm_source=wordpress.org&
296
 
297
  == Installation ==
298
 
 
 
 
 
 
 
 
 
 
 
299
  1. Upload `wp-live-chat-software-for-wordpress` directory to WordPress plugins directory (`/wp-content/plugins/`).
300
  2. Activate the live chat plugin through the `Plugins` menu in WordPress.
301
  3. Click the `LiveChat` menu on the left.
302
- 4. Follow the instructions.
303
 
304
  For more detailed instructions, go to the [live chat plugin page](https://www.livechatinc.com/kb/wordpress-livechat-on-your-website/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration).
305
 
306
  == Screenshots ==
307
 
308
- 1. LiveChat is an app that allows you to quickly communicate with your website visitors.
309
- 2. LiveChat makes customer service more efficient by letting you hold multiple chat sessions at the same time.
310
- 3. Live chat window can be customized to match the style and look of your brand.
311
- 4. LiveChat keeps track of the location of your customers and shows what page they are on, where are they from and more.
312
- 5. Live chat dashboard - a real-time glimpse of your customer service to display on a big screen.
313
 
314
  == Changelog ==
315
 
316
- = 3.7.2 =
317
- * security fixes, thanks to [guyz from pluginvulnerabilities.com](https://www.pluginvulnerabilities.com/2019/06/19/wordpress-plugins-are-so-insecure-you-can-claim-the-wrong-plugin-is-insecure-and-still-be-right/)
 
 
 
318
 
319
  = 3.7.2 =
320
  * fix for undefined HTTP_USER_AGENT
@@ -330,8 +370,8 @@ For more detailed instructions, go to the [live chat plugin page](https://www.li
330
  * Connect notice
331
 
332
  = 3.6.2 =
333
- * Tested up to Wordpress 5.0.
334
- * Removed Disable sounds option.
335
 
336
  = 3.6.1 =
337
  * Fixed compatibility for servers without allow_url_fopen enabled.
1
  === LiveChat - WP live chat plugin for WordPress ===
2
  Contributors: LiveChat
3
  Tags: chat plugin, live chat, live chat plugin, wordpress live chat, wordpress chat, wordpress live chat plugin, wordpress chat plugin, live chat software, live support, help desk, help desk software, online ticketing system, ticketing system, online support, ecommerce chat, chat online, chat software, sales, customer help, customer support, livechat, customer service software, chat, customer service chat, live chat button, live chat support, live chat tool, live chat widget, live support button, live chat solution, online live chat, online chat, wp chat, wp live chat, livechat inc, livechatinc, live chat inc, wp livechat support, smartsupp, smart supp, tidio, jivochat, formilla, tawk, tawkto, tawk.to, facebook, facebook messenger, messenger, facebook live chat, facebook chat, crisp, pure chat, purechat, zendesk, zendesk chat, liveagent, olark, happyfox, reve chat, chatra, provide support, comm100, kayako, zoho, zoho salesiq, userlike, userengage, drift, livehelpnow, live help now, intercom, freshdesk, zendesk, clickdesk, liveperson, live person, bold360, websitealive, website alive, velaro, hubspot, salesforce, zapier, zopim, mailchimp, analytics, google analytics, im chat, slack, casengo, tagove, wisechat, wise chat, mylivechat, my live chat, livezilla, chatrify
4
+ Stable tag: 3.7.4
5
  Requires PHP: 5.6
6
  Tested up to: 5.2
7
  Requires at least: 3.4
12
 
13
  == Description ==
14
 
15
+ = WordPress Chat Plugin =
16
+
17
+ LiveChat – WP live chat plugin for WordPress is a WordPress chat plugin you can use to quickly and easily **add live chat support to your WordPress website**. It allows for instant communication with on-site visitors and customers and enables prompt resolution to their questions or concerns.
18
 
19
  With a fully functional WordPress chat plugin, not only **you can increase your sales** - as it’s the quickest way to remove buyer objections – but it also allows you to **build stronger customer relationships**.
20
 
21
  https://www.youtube.com/watch?v=dKUdE-JKhZI
22
 
23
+ = Feature-Rich WordPress Live Chat Plugin =
24
+
25
+ LiveChat live chat app comes with a comprehensive set of features, including proactive chat invitations – so chat operators can automatically send personalized messages to appear based on specified conditions, such as the number of visited pages or time spent on the website.
26
 
27
  Plus, **it makes customer service more efficient** by letting you hold multiple live chat sessions at the same time, send canned responses to frequently asked questions, add chat tags, review chat transcripts and send files to customers through the live chat window.
28
 
29
  In addition to live chat support, LiveChat also offers a built-in ticketing system to **provide 24/7 customer service to customers**. Whenever there are no chat operators available, the chat box widget is replaced by a ticket form so that customers can still contact you with their questions. You can also use tickets for managing and tracking customer cases that couldn't be resolved in a single live chat session.
30
 
31
+ = Live Chat for WordPress website =
32
+
33
+ One of the key things about LiveChat - WP live chat plugin for WordPress is that it is designed to work with any WordPress Site Builder - Elementor Page Builder, Page Builder by SiteOrigin, WordPress Page Builder – Beaver Builder, to name a few.
34
+
35
+ In addition, this WordPress plugin works well with any WordPress theme or WordPress template you may use without requiring any modifications.
36
+
37
+ Want to communicate with shoppers while they’re browsing your store, built on WordPress? LiveChat has partnered with all the major e-commerce platforms, including BigCommerce for WordPress, WooCommerce, and Ecwid Ecommerce Shopping Cart.
38
+
39
+ = Easy to Customize and Extend =
40
+
41
  From email marketing to social, **LiveChat integrates seamlessly with a range of popular third party apps and services**. These include help desk software Zendesk, Freshdesk, customer relationship management apps (CRM) HubSpot CRM, Salesforce, email marketing services Constant Contact, Mailchimp and social media platforms Facebook or Twitter.
42
 
43
  == Live chat benefits ==
44
 
45
  - **An instant connection to help** - from overnight shipping to instant access to your product or service, customers want help instantly. Out of all the customer support channels available — offline or online — live chat support is by far the quickest and simplest.
46
 
47
+ - **An easy and convenient way to support customers** - with this WordPress support chat, customers have a direct and free option to ask for help. They can use it with minimal disruption to their day, which turns out to be very convenient.
48
 
49
  - **Increase sales and conversions** - using live chat and WordPress together, enables customers to ask questions about the product they want to buy and you can answer them in real-time, which simplifies the buying process.
50
 
51
  - **Improve average order value and overall sales through live chat** - using live chat online to communicate with the customer helps to understand their needs. You can use that knowledge to recommend similar products and services to increase the average order value.
52
 
53
+ - **Competitive advantage** - just by offering WordPress live chat support – users are one step ahead of the companies that do not. Competitive advantage can be obtained by managing products more effectively, and having good relationships with customers.
54
 
55
  == What is live chat for WordPress? ==
56
 
64
 
65
  = Requirements =
66
 
67
+ While LiveChat chat plugin for WordPress is free, you need a subscription of LiveChat to use it. For an overview of available plans and their cost navigate to [LiveChat pricing](https://www.livechatinc.com/pricing).
68
+
69
+ When you first sign up for LiveChat, you'll automatically be placed on a free 14-day, free trial (no credit card required). Your trial account will give you access to all the features of the Team plan, such as unlimited chats, chat triggers, ticketing system, visitors monitoring and full widget customization. After 14 days, the trial will end, and you will be able to subscribe to one of four pricing plans.
70
+
71
+ [Sign up for our LiveChat](https://www.livechatinc.com/signup/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration)
72
 
73
+ = Localization =
74
+
75
+ LiveChat – WP live chat plugin for WordPress is a fully translation-ready plugin, meaning you can translate the entire plugin into any language on [translate.wordpress.org](https://translate.wordpress.org/projects/wp-plugins/wp-live-chat-software-for-wordpress/).
76
 
77
  == Live Chat Features ==
78
 
151
  * Ukrainian / Українська live chat plugin
152
  * Vietnamese / Tiếng Việt live chat plugin
153
 
 
 
 
 
154
  == Notes ==
155
 
156
  LiveChat is the [best WordPress live chat](https://www.livechatinc.com/best-live-chat-software/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration) plugin on the market. No other WordPress live chat plugin compares to LiveChat and features it offers.
157
 
158
+ From bootstrapped startups to global enterprises, LiveChat is suitable for all companies, regardless of their size or industry. Some of our customers include: Huawei, TED, Adobe, Ikea, PayPal, BBB, Pizza Hut, Acer and Virgin.
159
+
160
  == Testimonials ==
161
 
162
+ >We frequently have leads chat with us asking some qualifying questions and then they eventually sign up online or over the phone. **These are sales that we might not have had if LiveChat wasn’t an option**([read more](https://www.livechatinc.com/customers/customer-stories/patlive/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration)).
163
  Jamie Lowary, a sales lead at PATLive
164
 
165
+ >At the moment, **LiveChat remains the mostly used tool when it comes to contacting our support**. Because of how easy we made it for users to access it, we help over 750 of them each day with an average satisfaction of 96% ([read more](https://www.livechatinc.com/customers/customer-stories/kinguin/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration)).
166
  Michal Haze, the Head of Customer Experience at Kinguin
167
 
168
  == Documentation and Support ==
172
  * For more information about live chat features, FAQs and documentation, check out our [website](https://www.livechatinc.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration).
173
  * If interested, you can join our community group [here](https://www.livechatinc.com/community/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration).
174
 
175
+ Also, if you have any questions about this live chat plugin, feel free to post a thread in our [WordPress.org forum](https://wordpress.org/support/plugin/wp-live-chat-software-for-wordpress/).
176
+
177
  https://www.youtube.com/watch?v=fOPeF1AoPiM
178
 
179
  == About us ==
180
 
181
+ LiveChat is a provider of cloud-based customers service platform with live support, ticketing system and web analytics capabilities. The main aim of LiveChat is to improve customer service and increase sales conversion. The software is used by more than 27,000 businesses including top names like Ikea and PayPal.
182
 
183
  = The LiveChat ecosystem =
184
 
189
  - **[Open Messaging Platform](https://www.livechatinc.com/platform//?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration)** - create and monetize apps or build extensions for your own team.
190
  - **[Knowledge Base](https://www.knowledgebase.ai/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration)** - software that helps your LiveChat agents and website visitors at the same time. It consists of the Internal Widget and the public Help Center.
191
 
192
+ = Press & Brand Assets =
193
+
194
+ LiveChat is one word, spelled with a big L and a big C. When writing about this WordPress live chat form plugin, please make sure to use the right form. To make your life easier, we have have prepared a [LiveChat Press](https://www.livechatinc.com/press/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration) page where you can download our logo, screenshots, and other relevant assets.
195
+
196
  == Frequently Asked Questions ==
197
 
198
  = Do I need a LiveChat account to use this live chat plugin? =
199
  Yes - you can create your live chat account [here](https://www.livechatinc.com/signup/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration).
200
 
201
  = Do you offer a free trial? =
202
+ Yes, you can test all of the features of our live chat software for 14 days. Sign up for free here.
203
 
204
  [Sign up for free here](https://www.livechatinc.com/signup/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration).
205
 
206
  = Are there any limitations during the trial period? =
207
+ No, during the 14-day trial, by default, you will be able to test all of the features in the Team plan.
208
 
209
  = Is it required to install any additional software to use LiveChat? =
210
  Just this live chat plugin; LiveChat works as SaaS and doesn't require any extra service to work.
218
  = How many website visitors can contact me via this live chat plugin in real time? =
219
  One live chat operator can handle up to 99 talks at the same time.
220
 
221
+ = What e-commerce platforms does LiveChat integrate with? =
222
+ Currently we integrate with BigCommerce, Shopify, Volusion, Big Cartel, Magento 1, Magento 2, 3dcart, Commerce V3, CoreCommerce, CS-Cart, Easy Digital Downloads (EDD), Ecwid, ekmPowershop, LemonStand, Shoplo, Miva, OpenCart, osCommerce, PrestaShop, SITE123, AmeriCommerce, Wix, WooCommerce, X-Cart, Zen Cart, VirtueMart, nopCommerce.
223
+
224
  = I am logged in. How do I start? =
225
  The first thing you need to do is change the live chat status to ACCEPT CHATS. That will allow you to start answering incoming chats from customer. You can also refer to our [Agent Handbook](https://www.livechatinc.com/resources/customer-service/agents-handbook-guide-satisfied-customers/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration) for more details.
226
 
323
 
324
  == Installation ==
325
 
326
+ = Automated Installation =
327
+
328
+ 1. Go to your WordPress admin dashboard, then find the “Plugins” menu.
329
+ 2. Click on “Add New” and search for “LiveChat”.
330
+ 3. Activate the live chat plugin through the `Plugins` menu in WordPress.
331
+ 4. Click the `LiveChat` menu on the left.
332
+ 5. Create a new account or sign-in if you already have a LiveChat account.
333
+
334
+ = Manual Installation =
335
+
336
  1. Upload `wp-live-chat-software-for-wordpress` directory to WordPress plugins directory (`/wp-content/plugins/`).
337
  2. Activate the live chat plugin through the `Plugins` menu in WordPress.
338
  3. Click the `LiveChat` menu on the left.
339
+ 4. Create a new account or sign-in if you already have a LiveChat account.
340
 
341
  For more detailed instructions, go to the [live chat plugin page](https://www.livechatinc.com/kb/wordpress-livechat-on-your-website/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration).
342
 
343
  == Screenshots ==
344
 
345
+ 1. By talking directly with customers, you can collect real-time customer feedback, boost sales, and manage customer relationships with ease.
346
+ 2. From the LiveChat dashboard you can monitor all traffic and actively initiate a chat whenever you feel your visitor needs help.
347
+ 3. Customize all of the settings and messaging of your live chat widget to match the style and look of your brand.
348
+ 4. LiveChat keeps a full record of your chat conversations. Use them to learn more about customers and refine your customer service.
349
+ 5. Freely create and manage LiveChat accounts for your customer service team. You can create as many agent accounts for as many agents as you wish.
350
 
351
  == Changelog ==
352
 
353
+ = 3.7.4 =
354
+ * security fixes, thanks to guys from [pluginvulnerabilities.com](https://www.pluginvulnerabilities.com/2019/06/19/wordpress-plugins-are-so-insecure-you-can-claim-the-wrong-plugin-is-insecure-and-still-be-right/)
355
+
356
+ = 3.7.3 =
357
+ * Tested up to Wordpress 5.2
358
 
359
  = 3.7.2 =
360
  * fix for undefined HTTP_USER_AGENT
370
  * Connect notice
371
 
372
  = 3.6.2 =
373
+ * Tested up to Wordpress 5.0
374
+ * Removed Disable sounds option
375
 
376
  = 3.6.1 =
377
  * Fixed compatibility for servers without allow_url_fopen enabled.