WP Live Chat Support - Version 9.2.0

Version Description

• 2020-12-15 =
• Revamped offline form to be of conversation style.
• Added greeting functionality that can be configured for Online and Offline mode.
• Added indicator on minimized bubble for unread messages.
  
• Added a variable for the visitor name that can be used for messages, e.g Welcome message.
• Fixed issue with chat not fit on screen when video activated.
• Fixed spacing on is typing
• Improved the visual presentation custom fields to the agents on Standard - No 3CX mode.
• Fixed issue with flickering screen when switching between conversations
• Adjusted UI to hide the arrow from consecutive conversations when they are coming from the same end.
• Fixed issue with offline form not shown on Standard - No 3CX mode when specific times are set on Chat Operating Hours options.
• Fixed issue with hanging in case that offline form failed to submit.
• Fixed issue with agent faulty refresh on Standard - No 3CX mode.
• Fixed issue with file attachment send remains hanging on Standard - No 3CX mode.
• Fixed issue with chat ended message not being configurable.
• Improved the handling of chats in case of inactivity or missed chats on Standard - No 3CX mode.
• Fixed issue of not hiding the minimized bubble in case of Phone Only mode when configuration is not valid or offline.
• Fixed issue with animation repetition on each user action.
• Fixed issue of not properly wrapping date/time inside the chat message box.
• Fixed issue of not resizing properly the chat window on iOS and Safari browser.
• Fixed issue with default visitor name configuration.
• Fixed issue with scrolling on Android devices.
• Fixed issue with chat window in caset that is configured using the percentage.
• Updated incoming chat sound notification.
• Fixed issue with avatar background color not respecting the chat color configuration.
• Fixed issue on plugin editor with "number of chat rings" validation.
• Fixed issues with is typing indicator flickering.
• Fixed styling issue on department selection.
• Adjusted status indicator on agents chat conversions for Standard - No 3CX mode.
• Added the option to Ignore Queue ownership on 3CX mode.
• Added the ability to configure the profile picture prior taking ownership.
• Improved Chat Operating Hours configuration page.
• Fixed drop-downs to be of the same width.
• Added support for Automated first response for 3CX mode.