Version Notes
Welcome to the Linc Care extension for Magento.
Here is one possible process for installing our extension.
For those of you installing manually:
1. Go to System / Magento Connect / Magento Connect Manager
2. Follow the normal procedure for installing an extension
3. Go to System / Configuration / Linc Care / General
4. Enter the store's url and admin email along with a password, then click register.
5. When the Linc Care Merchant portal is launched, fill in the requested information.
6. Go to System / Transactional Email
7. If you have a have custom New Order template already, edit it and insert {{block type='care/widget' order=$order}} where you want the Linc Care widget to appear. Then save the template and skip to step 10
8. If not Click the Add New Template button.
9. On the next page select New Order from the Template dropdown and click the Load Template button
10. Name the new template and insert {{block type='care/widget' order=$order}} where you want the Linc Care widget to appear. Then save the template.
11. Repeat for any other order-based emails you want connected to Linc Care. We suggest the New Order Guest template as well.
12. Go to System / Sales / Sales Email / Order and select the new templates for New Order Confirmation Email
13. Save the configuration
If you have any comments or questions, please email us at support-magento@letslinc.com
Download this release
Release Info
| Developer | Linc Care |
| Extension | Linc_Care |
| Version | 1.1.4 |
| Comparing to | |
| See all releases | |
Code changes from version 1.1.3 to 1.1.4
app/code/community/Linc/Care/sql/linc_setup/mysql4-install-1.1.2.php
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'support_name' => Mage::getStoreConfig('trans_email/ident_support/name'),
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'support_email' => Mage::getStoreConfig('trans_email/ident_support/email'),
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'url' => Mage::app()->getStore()->getHomeUrl(),
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'phone' =>
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$postdata = json_encode($dataorder);
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$client->setRawData($postData, 'application/json');
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'support_name' => Mage::getStoreConfig('trans_email/ident_support/name'),
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'support_email' => Mage::getStoreConfig('trans_email/ident_support/email'),
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'url' => Mage::app()->getStore()->getHomeUrl(),
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'phone' => Mage::getStoreConfig('general/store_information/phone'));
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$postdata = json_encode($dataorder);
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$client->setRawData($postData, 'application/json');
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package.xml
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<?xml version="1.0"?>
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<package>
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<name>Linc_Care</name>
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<version>1.1.
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<stability>stable</stability>
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<license uri="http://www.letslinc.com/legal/linccarelicenseagreement/">Linc Global Commercial License</license>
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<channel>community</channel>
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<extends/>
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<summary>Linc Care streamlines a personal and contextual self-serviced customer care experience that drives loyalty.</summary>
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<description
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<notes>Welcome to the Linc Care extension for Magento.
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<authors><author><name>Linc Care</name><user>letslincapp</user><email>apps@letslinc.com</email></author></authors>
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<date>2015-01-27</date>
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<time>
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<contents><target name="mageetc"><dir name="modules"><file name="Linc_Care.xml" hash="8dd7784200f8ff440a0c970d89db190d"/></dir></target><target name="magecommunity"><dir name="Linc"><dir name="Care"><dir name="Block"><dir name="Adminhtml"><dir name="System"><dir name="Config"><dir name="Form"><file name="Register.php" hash="d661f3c74984cd49999f20ae0ce93745"/></dir></dir></dir></dir><file name="Confirm.php" hash="c5802e17ab99fe29759d4f0c3b61c16d"/><file name="Email.php" hash="8f6eb60dd06f7258c842377cb92bec07"/><file name="Faqbutton.php" hash="e9804ff3824aaaa5383af0f97fc75c1b"/><file name="Note.php" hash="637733c4a7ad19ef66b9db1d75c28b8d"/><file name="Pwd.php" hash="7dbe6f455456f06cb47ebdd072bdbd7f"/><file name="Url.php" hash="98d81a2b8c1fbbccc3928cdc4c8d9a5b"/><file name="Widget.php" hash="5ece46a209769fc75e64b3d64737c698"/></dir><dir name="Helper"><file name="Data.php" hash="34aec0a0ed4d5a1652b46fb7fe54707d"/></dir><dir name="Model"><file name="Fulfillmentobserver.php" hash="9873507cc5ddb9370f4ce5033cd43345"/><file name="Orderobserver.php" hash="7a80b9c07e1bd32e65e373e0a31db429"/><dir name="Resource"><file name="Setup.php" hash="7169ea333f6a42a0edc86effa4a11195"/></dir></dir><file name="common.php" hash="e8aff39650836495a8c3664b2276b497"/><dir name="controllers"><file name="CareController.php" hash="5c65bf047fcddc87ad7f3a2ebff0e924"/></dir><dir name="etc"><file name="config.xml" hash="d958e772d968f745d6263926d518d05e"/><file name="system.xml" hash="95036d9df5911e0c0d2e6db996a4bbff"/></dir><file name="readme" hash="01f2eed106a3cf9d67bb200665b22c48"/><dir name="sql"><dir name="linc_setup"><file name="mysql4-install-1.1.2.php" hash="
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<compatible/>
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<dependencies><required><php><min>5.1.0</min><max>6.0.0</max></php></required></dependencies>
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</package>
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<?xml version="1.0"?>
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<package>
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<name>Linc_Care</name>
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<version>1.1.4</version>
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<stability>stable</stability>
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<license uri="http://www.letslinc.com/legal/linccarelicenseagreement/">Linc Global Commercial License</license>
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<channel>community</channel>
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<extends/>
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<summary>Linc Care streamlines a personal and contextual self-serviced customer care experience that drives loyalty.</summary>
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<description><p>&#154;ber customer care experience is the <strong>#1 driver for customer loyalty</strong>. Linc Care makes it easy for retailers to offer a personal and contextual <strong>customer care experience</strong> that wins loyalty and referral, at the same time reduces customer service cost.</p>
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<p>Install in minutes, you will get a major face-lift for all your order confirmation and order shipped notification emails, which has:
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<strong>A dynamically updated one-touch service center</strong> that
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<br /><br />&nbsp;&nbsp;&nbsp;1. shows your customers <strong>live order tracking status</strong> right within the email at the time the customers open the emails. <a href="https://internal.letslinc.com/ecare/dashboard/demo/36ad21cc-eabd-11e3-b42b-22000ac69e83"><b>Click to see a live demo</b></a>
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<br /><br />&nbsp;&nbsp;&nbsp;2. offers your customers <strong>text message notifications</strong> on an opt-in basis for shipping and delivery (we are integrated to all shippers and manages both notifications and customer preference without any development on your end)
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<br /><br />&nbsp;&nbsp;&nbsp;3. assists your customers on interactions with you. Let it be a product question or a general inquiry, Linc Care uses the customer’s own purchase details to <strong>intelligently guide the customer through a seamless experience</strong>, plus customers can request a call back or receive answers in text messages. We handle it all, and all you need is a customer service email address and reply the email inquiries :) <a href="https://internal.letslinc.com/ecare/dashboard/demo/36ad21cc-eabd-11e3-b42b-22000ac69e83"><b>Click to see a live demo</b></a>
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<br /><br />&nbsp;&nbsp;&nbsp;4. [Optional] assists your customers with return / exchange, where they can directly view the return policy, give you feedback on reasons for return, and directly print out shipping label.</p>
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<p><strong> </strong>
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<h2>Responsive Design for all Devices</h2>
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Fully responsive design for large screens or small screens like smart phones, <strong>delighting on-the-go shoppers</strong> wherever they access their order status.</p>
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<p><strong> </strong>
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<h2>Dedicated Customer Success Team and Full Support for A/B Testing</h2>
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Linc Care can be easily installed in minutes. But if you do need help or customization, regardless the size of your organization, we make sure you have a dedicated account manager to assist you.</p>
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<p><strong> </strong>
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<h2>Follow Linc</h2>
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Linc Care is built by a team of seasoned technologists who brought to life large scale consumer products for companies like <strong>Google, Yahoo and Amazon</strong>. We were driven by the passion and believe that technology can truly empower mid-sized retail owners to compete and out-perform large retailers. We are new to Magneto platform, but are<strong> serving internet 1000 everyday</strong>. If you have feature requests and suggestions for us, please do contact us at <a href="mailto:linc-care-issues-magento@letslinc.com">linc-care-issues-magento@letslinc.com</a>. We want to hear from you! </p>
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<p><a href="http://www.letslinc.com">www.letslinc.com</a></p>
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&nbsp;
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The Linc Care Professional Services Team is available to help you customize your experience at: <a href="mailto:sales@linccare.com">sales@linccare.com</a></p></description>
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<notes>Welcome to the Linc Care extension for Magento.
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Here is one possible process for installing our extension.
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For those of you installing manually:
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1. Go to System / Magento Connect / Magento Connect Manager
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2. Follow the normal procedure for installing an extension
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3. Go to System / Configuration / Linc Care / General
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4. Enter the store's url and admin email along with a password, then click register.
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5. When the Linc Care Merchant portal is launched, fill in the requested information.
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6. Go to System / Transactional Email
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7. If you have a have custom New Order template already, edit it and insert {{block type='care/widget' order=$order}} where you want the Linc Care widget to appear. Then save the template and skip to step 10
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8. If not Click the Add New Template button.
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9. On the next page select New Order from the Template dropdown and click the Load Template button
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10. Name the new template and insert {{block type='care/widget' order=$order}} where you want the Linc Care widget to appear. Then save the template.
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11. Repeat for any other order-based emails you want connected to Linc Care. We suggest the New Order Guest template as well.
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12. Go to System / Sales / Sales Email / Order and select the new templates for New Order Confirmation Email
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13. Save the configuration
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If you have any comments or questions, please email us at support-magento@letslinc.com</notes>
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<authors><author><name>Linc Care</name><user>letslincapp</user><email>apps@letslinc.com</email></author></authors>
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<date>2015-01-27</date>
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<time>23:39:28</time>
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<contents><target name="mageetc"><dir name="modules"><file name="Linc_Care.xml" hash="8dd7784200f8ff440a0c970d89db190d"/></dir></target><target name="magecommunity"><dir name="Linc"><dir name="Care"><dir name="Block"><dir name="Adminhtml"><dir name="System"><dir name="Config"><dir name="Form"><file name="Register.php" hash="d661f3c74984cd49999f20ae0ce93745"/></dir></dir></dir></dir><file name="Confirm.php" hash="c5802e17ab99fe29759d4f0c3b61c16d"/><file name="Email.php" hash="8f6eb60dd06f7258c842377cb92bec07"/><file name="Faqbutton.php" hash="e9804ff3824aaaa5383af0f97fc75c1b"/><file name="Note.php" hash="637733c4a7ad19ef66b9db1d75c28b8d"/><file name="Pwd.php" hash="7dbe6f455456f06cb47ebdd072bdbd7f"/><file name="Url.php" hash="98d81a2b8c1fbbccc3928cdc4c8d9a5b"/><file name="Widget.php" hash="5ece46a209769fc75e64b3d64737c698"/></dir><dir name="Helper"><file name="Data.php" hash="34aec0a0ed4d5a1652b46fb7fe54707d"/></dir><dir name="Model"><file name="Fulfillmentobserver.php" hash="9873507cc5ddb9370f4ce5033cd43345"/><file name="Orderobserver.php" hash="7a80b9c07e1bd32e65e373e0a31db429"/><dir name="Resource"><file name="Setup.php" hash="7169ea333f6a42a0edc86effa4a11195"/></dir></dir><file name="common.php" hash="e8aff39650836495a8c3664b2276b497"/><dir name="controllers"><file name="CareController.php" hash="5c65bf047fcddc87ad7f3a2ebff0e924"/></dir><dir name="etc"><file name="config.xml" hash="d958e772d968f745d6263926d518d05e"/><file name="system.xml" hash="95036d9df5911e0c0d2e6db996a4bbff"/></dir><file name="readme" hash="01f2eed106a3cf9d67bb200665b22c48"/><dir name="sql"><dir name="linc_setup"><file name="mysql4-install-1.1.2.php" hash="b550c200dac4c5d5926bc0f8b0954c77"/></dir></dir></dir></dir></target><target name="magedesign"><dir name="adminhtml"><dir name="default"><dir name="default"><dir name="template"><dir name="care"><dir name="system"><dir name="config"><file name="register.phtml" hash="0efab1b7ae4c930961a396ebc9c48d2b"/></dir></dir></dir></dir></dir></dir></dir></target></contents>
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<compatible/>
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<dependencies><required><php><min>5.1.0</min><max>6.0.0</max></php></required></dependencies>
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</package>
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