Reamaze - Version 1.1.0

Version Notes

Reamaze 1.1 introduces Live Chat. Keep in touch with your customers both online and offline!

New Features:

- Live Chat
- New Dashboard Report widgets
* Appreciations
* First Response Rate
* Average Thread Size

Download this release

Release Info

Developer Reamaze
Extension Reamaze
Version 1.1.0
Comparing to
See all releases


Code changes from version 1.0.7 to 1.1.0

Files changed (3) hide show
  1. app/code/community/Reamaze/Reamaze/Helper/Data.php +6 -3
  2. app/code/community/Reamaze/Reamaze/etc/config.xml +3 -3
  3. package.xml +18 -7
app/code/community/Reamaze/Reamaze/Helper/Data.php CHANGED
@@ -22,7 +22,10 @@ class Reamaze_Reamaze_Helper_Data extends Mage_Core_Helper_Data {
22
  private static $dashboardCharts = array(
23
  'response_time' => 'Response Time',
24
  'volume' => 'Response Volume',
25
- 'staff' => 'Staff Response'
 
 
 
26
  );
27
 
28
  private static $dashboardConversations = array(
@@ -43,7 +46,7 @@ class Reamaze_Reamaze_Helper_Data extends Mage_Core_Helper_Data {
43
  }
44
 
45
  public function getDomain() {
46
- return Mage::getStoreConfig('reamaze_reamaze/domain');
47
  }
48
 
49
  public function getUrlForPath($path = '/') {
@@ -83,4 +86,4 @@ class Reamaze_Reamaze_Helper_Data extends Mage_Core_Helper_Data {
83
  public function getJSPopupTrigger($store = null) {
84
  return Mage::getStoreConfig(self::XML_PATH_JS_POPUP_TRIGGER, $store);
85
  }
86
- }
22
  private static $dashboardCharts = array(
23
  'response_time' => 'Response Time',
24
  'volume' => 'Response Volume',
25
+ 'staff' => 'Staff Response',
26
+ 'appreciations' => 'Appreciations',
27
+ 'first_response_rate' => 'First Response Resolve Rate',
28
+ 'thread_size' => 'Average Thread Size'
29
  );
30
 
31
  private static $dashboardConversations = array(
46
  }
47
 
48
  public function getDomain() {
49
+ return 'lantirn.dev'; // Mage::getStoreConfig('reamaze_reamaze/domain');
50
  }
51
 
52
  public function getUrlForPath($path = '/') {
86
  public function getJSPopupTrigger($store = null) {
87
  return Mage::getStoreConfig(self::XML_PATH_JS_POPUP_TRIGGER, $store);
88
  }
89
+ }
app/code/community/Reamaze/Reamaze/etc/config.xml CHANGED
@@ -8,7 +8,7 @@
8
  <config>
9
  <modules>
10
  <Reamaze_Reamaze>
11
- <version>1.0.7</version>
12
  </Reamaze_Reamaze>
13
  </modules>
14
  <global>
@@ -88,7 +88,7 @@
88
  <setup_completed>false</setup_completed>
89
  <setup_incomplete>true</setup_incomplete>
90
  <adminhtml_dashboard_widgets>
91
- <charts>response_time,volume,staff</charts>
92
  <conversations>assigned_to_me,unresolved</conversations>
93
  </adminhtml_dashboard_widgets>
94
  <integration>
@@ -98,4 +98,4 @@
98
  <domain>reamaze.com</domain>
99
  </reamaze_reamaze>
100
  </default>
101
- </config>
8
  <config>
9
  <modules>
10
  <Reamaze_Reamaze>
11
+ <version>1.1.0</version>
12
  </Reamaze_Reamaze>
13
  </modules>
14
  <global>
88
  <setup_completed>false</setup_completed>
89
  <setup_incomplete>true</setup_incomplete>
90
  <adminhtml_dashboard_widgets>
91
+ <charts>response_time,volume,staff,appreciations,first_response_rate,thread_size</charts>
92
  <conversations>assigned_to_me,unresolved</conversations>
93
  </adminhtml_dashboard_widgets>
94
  <integration>
98
  <domain>reamaze.com</domain>
99
  </reamaze_reamaze>
100
  </default>
101
+ </config>
package.xml CHANGED
@@ -1,19 +1,22 @@
1
  <?xml version="1.0"?>
2
  <package>
3
  <name>Reamaze</name>
4
- <version>1.0.7</version>
5
  <stability>stable</stability>
6
  <license uri="http://www.apache.org/licenses/LICENSE-2.0.html">Apache License v2.0</license>
7
  <channel>community</channel>
8
  <extends/>
9
  <summary>Lightweight, Lightspeed Help Desk.&#xD;
10
- Email, Social, Branded, Integrated.&#xD;
11
- Everything you need to impress.</summary>
12
  <description>Thousands of businesses, from agencies to enterprises, use Reamaze to deliver awesome, personable customer support experiences.&#xD;
13
  Businesses who love their customers love us.&#xD;
14
  &#xD;
15
  Reamaze helps small businesses and growing startups provide better customer support experiences with intuitive conversation management, simplified user interface, and a powerful set of social and integrated tools.&#xD;
16
  &#xD;
 
 
 
17
  == Response Templates, Collision Detection and Tagging:&#xD;
18
  Help your team respond faster using templates shared by your team. Avoid sending colliding responses to the same thread. Even through email.Use tags to easily find and categorize your conversations.&#xD;
19
  &#xD;
@@ -42,11 +45,19 @@ Try It Free for 14 Days (No credit card required)&#xD;
42
  &#xD;
43
  http://www.reamaze.com&#xD;
44
  </description>
45
- <notes>Bug fixes</notes>
 
 
 
 
 
 
 
 
46
  <authors><author><name>Reamaze</name><user>reamaze</user><email>support@reamaze.com</email></author></authors>
47
- <date>2014-09-24</date>
48
- <time>08:09:17</time>
49
- <contents><target name="magecommunity"><dir name="Reamaze"><dir name="Reamaze"><dir name="Block"><dir name="Adminhtml"><dir name="Customer"><dir name="Edit"><dir name="Tab"><file name="Conversations.php" hash="c84f1e6bfb2f8058cbce35d72c575de3"/></dir></dir></dir><file name="Main.php" hash="e19f02965be7f371d80e5ac260c8ebe1"/><dir name="System"><dir name="Config"><file name="HelpMe.php" hash="2ecdd68bc5936e193057d2695756b11f"/><file name="RunSetupButton.php" hash="be7d7dc223834a954c237cf659c574e7"/></dir></dir></dir><file name="Js.php" hash="bc83864641822c1355de0716ab2e4c76"/></dir><dir name="Helper"><file name="Data.php" hash="92cf1fcbc9a3d47ac6645302169acee5"/></dir><dir name="Model"><file name="AdminObserver.php" hash="c83b2c0e2947784e7bf5bf096d587e98"/><dir name="Adminhtml"><dir name="System"><dir name="Config"><dir name="Source"><file name="DashboardCharts.php" hash="0223cfbf60aa139b8811e2de9be547ee"/><file name="DashboardConversations.php" hash="41199f1c4ebbe9ae7394dcab3ed9c1ac"/></dir></dir></dir></dir></dir><dir name="controllers"><dir name="Adminhtml"><file name="MainController.php" hash="48fefc3c8f7d054c535cef92f52cb036"/></dir></dir><dir name="etc"><file name="adminhtml.xml" hash="47f4f64a53c60fc1d1d3a91b9782c32c"/><file name="config.xml" hash="cbc92d26e63661135f23122722a78a90"/><file name="system.xml" hash="ac994d7eb8455f39e4d36d49ffa5eb32"/></dir></dir></dir></target><target name="magedesign"><dir name="adminhtml"><dir name="default"><dir name="default"><dir name="layout"><file name="reamaze_reamaze.xml" hash="eefb4693281ba659039c9270dafcd682"/></dir><dir name="template"><dir name="reamaze"><dir name="reamaze"><file name="adminhtml_customer_edit_tab_conversations.phtml" hash="7968e9e6b6fc4e3a4f3899e77b59e1bd"/><file name="adminhtml_dashboard_chart.phtml" hash="a180f2968c9d979af096a06befdc98e4"/><file name="adminhtml_dashboard_conversations.phtml" hash="6cda3fd15e853cec666a73ad43af3efe"/><file name="dashboard.phtml" hash="66b41c0880a4afe106da64a159601ec1"/><file name="jquery.phtml" hash="b657c2b6846cb341066d6f1233a4d29d"/><file name="setup.phtml" hash="65897e5bc78389b2db68024f94978d33"/><dir name="system"><dir name="config"><file name="helpme.phtml" hash="83aeed703dafc0278a59be512bdc6e7c"/></dir></dir></dir></dir></dir></dir></dir></dir><dir name="frontend"><dir name="base"><dir name="default"><dir name="layout"><file name="reamaze_reamaze.xml" hash="6022cae9d7f6c6a9a6bedaf1992d364c"/></dir><dir name="template"><dir name="reamaze"><dir name="reamaze"><file name="js.phtml" hash="8cb40a99ad8f233b0c89340336a8499a"/></dir></dir></dir></dir></dir></dir></target><target name="mageetc"><dir name="modules"><file name="Reamaze_Reamaze.xml" hash="642f93ee26c6e304e46c88be89625f7b"/></dir></target><target name="mageweb"><dir name="js"><dir name="reamaze"><file name="jquery.ba-postmessage.js" hash="c9817980bd783037351b5416882e97c6"/><file name="jquery.deparam.js" hash="a236e89a0310e5c3579bc7bf51eff93c"/><file name="jquery.migrate.js" hash="03acd09da7a9775916e244c240467ac1"/><file name="jquery.min.js" hash="a1fe315f64e4b8c36f9c4e42b5a66dca"/><file name="jquery.min.map" hash="0bec84859c7b4d4907f51b748b0a5012"/><file name="jquery.noConflict.js" hash="7e1379465d667c5605e62ce1abf29a31"/></dir></dir></target><target name="mageskin"><dir name="adminhtml"><dir name="default"><dir name="default"><dir name="reamaze"><file name="dashboard.css" hash="72177b032a3a5b429ce6cb5972ce4ec8"/></dir></dir></dir></dir></target></contents>
50
  <compatible/>
51
  <dependencies><required><php><min>5.2.0</min><max>6.0.0</max></php></required></dependencies>
52
  </package>
1
  <?xml version="1.0"?>
2
  <package>
3
  <name>Reamaze</name>
4
+ <version>1.1.0</version>
5
  <stability>stable</stability>
6
  <license uri="http://www.apache.org/licenses/LICENSE-2.0.html">Apache License v2.0</license>
7
  <channel>community</channel>
8
  <extends/>
9
  <summary>Lightweight, Lightspeed Help Desk.&#xD;
10
+ Email, Social, Live Chat.&#xD;
11
+ Integrated Into Your Site</summary>
12
  <description>Thousands of businesses, from agencies to enterprises, use Reamaze to deliver awesome, personable customer support experiences.&#xD;
13
  Businesses who love their customers love us.&#xD;
14
  &#xD;
15
  Reamaze helps small businesses and growing startups provide better customer support experiences with intuitive conversation management, simplified user interface, and a powerful set of social and integrated tools.&#xD;
16
  &#xD;
17
+ == Simple, Integrated Livechat:&#xD;
18
+ Easily add both Live and Offline support to your site with Reamaze.js. A few lines of JavaScript affords deep customization for your on-site support experience.&#xD;
19
+ &#xD;
20
  == Response Templates, Collision Detection and Tagging:&#xD;
21
  Help your team respond faster using templates shared by your team. Avoid sending colliding responses to the same thread. Even through email.Use tags to easily find and categorize your conversations.&#xD;
22
  &#xD;
45
  &#xD;
46
  http://www.reamaze.com&#xD;
47
  </description>
48
+ <notes>Reamaze 1.1 introduces Live Chat. Keep in touch with your customers both online and offline!&#xD;
49
+ &#xD;
50
+ New Features:&#xD;
51
+ &#xD;
52
+ - Live Chat&#xD;
53
+ - New Dashboard Report widgets &#xD;
54
+ * Appreciations&#xD;
55
+ * First Response Rate&#xD;
56
+ * Average Thread Size</notes>
57
  <authors><author><name>Reamaze</name><user>reamaze</user><email>support@reamaze.com</email></author></authors>
58
+ <date>2014-10-15</date>
59
+ <time>04:48:47</time>
60
+ <contents><target name="magecommunity"><dir name="Reamaze"><dir name="Reamaze"><dir name="Block"><dir name="Adminhtml"><dir name="Customer"><dir name="Edit"><dir name="Tab"><file name="Conversations.php" hash="c84f1e6bfb2f8058cbce35d72c575de3"/></dir></dir></dir><file name="Main.php" hash="e19f02965be7f371d80e5ac260c8ebe1"/><dir name="System"><dir name="Config"><file name="HelpMe.php" hash="2ecdd68bc5936e193057d2695756b11f"/><file name="RunSetupButton.php" hash="be7d7dc223834a954c237cf659c574e7"/></dir></dir></dir><file name="Js.php" hash="bc83864641822c1355de0716ab2e4c76"/></dir><dir name="Helper"><file name="Data.php" hash="563a520a0898a5a2f5c8e7ddb357eb8d"/></dir><dir name="Model"><file name="AdminObserver.php" hash="c83b2c0e2947784e7bf5bf096d587e98"/><dir name="Adminhtml"><dir name="System"><dir name="Config"><dir name="Source"><file name="DashboardCharts.php" hash="0223cfbf60aa139b8811e2de9be547ee"/><file name="DashboardConversations.php" hash="41199f1c4ebbe9ae7394dcab3ed9c1ac"/></dir></dir></dir></dir></dir><dir name="controllers"><dir name="Adminhtml"><file name="MainController.php" hash="48fefc3c8f7d054c535cef92f52cb036"/></dir></dir><dir name="etc"><file name="adminhtml.xml" hash="47f4f64a53c60fc1d1d3a91b9782c32c"/><file name="config.xml" hash="a80973baf37569486e158da57ada280f"/><file name="system.xml" hash="ac994d7eb8455f39e4d36d49ffa5eb32"/></dir></dir></dir></target><target name="magedesign"><dir name="adminhtml"><dir name="default"><dir name="default"><dir name="layout"><file name="reamaze_reamaze.xml" hash="eefb4693281ba659039c9270dafcd682"/></dir><dir name="template"><dir name="reamaze"><dir name="reamaze"><file name="adminhtml_customer_edit_tab_conversations.phtml" hash="7968e9e6b6fc4e3a4f3899e77b59e1bd"/><file name="adminhtml_dashboard_chart.phtml" hash="a180f2968c9d979af096a06befdc98e4"/><file name="adminhtml_dashboard_conversations.phtml" hash="6cda3fd15e853cec666a73ad43af3efe"/><file name="dashboard.phtml" hash="66b41c0880a4afe106da64a159601ec1"/><file name="jquery.phtml" hash="b657c2b6846cb341066d6f1233a4d29d"/><file name="setup.phtml" hash="65897e5bc78389b2db68024f94978d33"/><dir name="system"><dir name="config"><file name="helpme.phtml" hash="83aeed703dafc0278a59be512bdc6e7c"/></dir></dir></dir></dir></dir></dir></dir></dir><dir name="frontend"><dir name="base"><dir name="default"><dir name="layout"><file name="reamaze_reamaze.xml" hash="6022cae9d7f6c6a9a6bedaf1992d364c"/></dir><dir name="template"><dir name="reamaze"><dir name="reamaze"><file name="js.phtml" hash="8cb40a99ad8f233b0c89340336a8499a"/></dir></dir></dir></dir></dir></dir></target><target name="mageetc"><dir name="modules"><file name="Reamaze_Reamaze.xml" hash="642f93ee26c6e304e46c88be89625f7b"/></dir></target><target name="mageweb"><dir name="js"><dir name="reamaze"><file name="jquery.ba-postmessage.js" hash="c9817980bd783037351b5416882e97c6"/><file name="jquery.deparam.js" hash="a236e89a0310e5c3579bc7bf51eff93c"/><file name="jquery.migrate.js" hash="03acd09da7a9775916e244c240467ac1"/><file name="jquery.min.js" hash="a1fe315f64e4b8c36f9c4e42b5a66dca"/><file name="jquery.min.map" hash="0bec84859c7b4d4907f51b748b0a5012"/><file name="jquery.noConflict.js" hash="7e1379465d667c5605e62ce1abf29a31"/></dir></dir></target><target name="mageskin"><dir name="adminhtml"><dir name="default"><dir name="default"><dir name="reamaze"><file name="dashboard.css" hash="72177b032a3a5b429ce6cb5972ce4ec8"/></dir></dir></dir></dir></target></contents>
61
  <compatible/>
62
  <dependencies><required><php><min>5.2.0</min><max>6.0.0</max></php></required></dependencies>
63
  </package>