zendesk - Version 2.0.6

Version Notes

Fix bulk actions bug - redirecting to 404.
Security patch for loading the widget script.

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Release Info

Developer Jason Smale
Extension zendesk
Version 2.0.6
Comparing to
See all releases


Code changes from version 2.0.5 to 2.0.6

app/code/community/Zendesk/Zendesk/Block/Adminhtml/Dashboard/Tab/Tickets/Grid/Abstract.php CHANGED
@@ -97,13 +97,13 @@ abstract class Zendesk_Zendesk_Block_Adminhtml_Dashboard_Tab_Tickets_Grid_Abstra
97
98
$this->getMassactionBlock()->addItem('delete', array(
99
'label' => Mage::helper('zendesk')->__('Delete'),
100
- 'url' => $this->getUrl('*/adminhtml_zendesk/bulkDelete', array('form_key' => $formKey, '_current' => true)),
101
'confirm' => Mage::helper('zendesk')->__('Are you sure you want to delete selected tickets?')
102
));
103
104
$this->getMassactionBlock()->addItem('change_status', array(
105
'label' => Mage::helper('zendesk')->__('Change Status'),
106
- 'url' => $this->getUrl('*/adminhtml_zendesk/bulkChangeStatus', array('form_key' => $formKey, '_current' => true)),
107
'confirm' => Mage::helper('zendesk')->__('Are you sure you want to change status of selected tickets?'),
108
'additional' => array(
109
'visibility' => array(
@@ -118,7 +118,7 @@ abstract class Zendesk_Zendesk_Block_Adminhtml_Dashboard_Tab_Tickets_Grid_Abstra
118
119
$this->getMassactionBlock()->addItem('change_priority', array(
120
'label' => Mage::helper('zendesk')->__('Change Priority'),
121
- 'url' => $this->getUrl('*/adminhtml_zendesk/bulkChangePriority', array('form_key' => $formKey, '_current' => true)),
122
'confirm' => Mage::helper('zendesk')->__('Are you sure you want to change priority of selected tickets?'),
123
'additional' => array(
124
'visibility' => array(
@@ -133,7 +133,7 @@ abstract class Zendesk_Zendesk_Block_Adminhtml_Dashboard_Tab_Tickets_Grid_Abstra
133
134
$this->getMassactionBlock()->addItem('change_type', array(
135
'label' => Mage::helper('zendesk')->__('Change Type'),
136
- 'url' => $this->getUrl('*/adminhtml_zendesk/bulkChangeType', array('form_key' => $formKey, '_current' => true)),
137
'confirm' => Mage::helper('zendesk')->__('Are you sure you want to change type of selected tickets?'),
138
'additional' => array(
139
'visibility' => array(
@@ -148,7 +148,7 @@ abstract class Zendesk_Zendesk_Block_Adminhtml_Dashboard_Tab_Tickets_Grid_Abstra
148
149
$this->getMassactionBlock()->addItem('mark_as_spam', array(
150
'label' => Mage::helper('zendesk')->__('Mark as Spam'),
151
- 'url' => $this->getUrl('*/adminhtml_zendesk/bulkMarkSpam', array('form_key' => $formKey, '_current' => true)),
152
'confirm' => Mage::helper('zendesk')->__('Are you sure you want to mark as spam selected tickets?'),
153
));
154
97
98
$this->getMassactionBlock()->addItem('delete', array(
99
'label' => Mage::helper('zendesk')->__('Delete'),
100
+ 'url' => $this->getUrl('adminhtml/zendesk/bulkDelete', array('form_key' => $formKey, '_current' => true)),
101
'confirm' => Mage::helper('zendesk')->__('Are you sure you want to delete selected tickets?')
102
));
103
104
$this->getMassactionBlock()->addItem('change_status', array(
105
'label' => Mage::helper('zendesk')->__('Change Status'),
106
+ 'url' => $this->getUrl('adminhtml/zendesk/bulkChangeStatus', array('form_key' => $formKey, '_current' => true)),
107
'confirm' => Mage::helper('zendesk')->__('Are you sure you want to change status of selected tickets?'),
108
'additional' => array(
109
'visibility' => array(
118
119
$this->getMassactionBlock()->addItem('change_priority', array(
120
'label' => Mage::helper('zendesk')->__('Change Priority'),
121
+ 'url' => $this->getUrl('adminhtml/zendesk/bulkChangePriority', array('form_key' => $formKey, '_current' => true)),
122
'confirm' => Mage::helper('zendesk')->__('Are you sure you want to change priority of selected tickets?'),
123
'additional' => array(
124
'visibility' => array(
133
134
$this->getMassactionBlock()->addItem('change_type', array(
135
'label' => Mage::helper('zendesk')->__('Change Type'),
136
+ 'url' => $this->getUrl('adminhtml/zendesk/bulkChangeType', array('form_key' => $formKey, '_current' => true)),
137
'confirm' => Mage::helper('zendesk')->__('Are you sure you want to change type of selected tickets?'),
138
'additional' => array(
139
'visibility' => array(
148
149
$this->getMassactionBlock()->addItem('mark_as_spam', array(
150
'label' => Mage::helper('zendesk')->__('Mark as Spam'),
151
+ 'url' => $this->getUrl('adminhtml/zendesk/bulkMarkSpam', array('form_key' => $formKey, '_current' => true)),
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'confirm' => Mage::helper('zendesk')->__('Are you sure you want to mark as spam selected tickets?'),
153
));
154
app/code/community/Zendesk/Zendesk/Model/Observer.php CHANGED
@@ -105,7 +105,7 @@ class Zendesk_Zendesk_Model_Observer
105
if($zDomain && stripos($widgetSnippet, "'{$zDomain}'") === false && stripos($widgetSnippet, '"'.$zDomain.'"') === false) {
106
$webWidgetSnippet=<<<EOJS
107
<!-- Start of Zendesk Widget script -->
108
- <script>/*<![CDATA[*/window.zEmbed||function(e,t){var n,o,d,i,s,a=[],r=document.createElement("iframe");window.zEmbed=function(){a.push(arguments)},window.zE=window.zE||window.zEmbed,r.src="javascript:false",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="display: none",d=document.getElementsByTagName("script"),d=d[d.length-1],d.parentNode.insertBefore(r,d),i=r.contentWindow,s=i.document;try{o=s}catch(c){n=document.domain,r.src='javascript:var d=document.open();d.domain="'+n+'";void(0);',o=s}o.open()._l=function(){var o=this.createElement("script");n&&(this.domain=n),o.id="js-iframe-async",o.src=e,this.t=+new Date,this.zendeskHost=t,this.zEQueue=a,this.body.appendChild(o)},o.write('<body onload="document._l();">'),o.close()}("//assets.zendesk.com/embeddable_framework/main.js","{$zDomain}");/*]]>*/</script>
109
<!-- End of Zendesk Widget script -->
110
EOJS;
111
105
if($zDomain && stripos($widgetSnippet, "'{$zDomain}'") === false && stripos($widgetSnippet, '"'.$zDomain.'"') === false) {
106
$webWidgetSnippet=<<<EOJS
107
<!-- Start of Zendesk Widget script -->
108
+ <script>/*<![CDATA[*/window.zEmbed||function(e,t){var n,o,d,i,s,a=[],r=document.createElement("iframe");window.zEmbed=function(){a.push(arguments)},window.zE=window.zE||window.zEmbed,r.src="javascript:false",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="display: none",d=document.getElementsByTagName("script"),d=d[d.length-1],d.parentNode.insertBefore(r,d),i=r.contentWindow,s=i.document;try{o=s}catch(c){n=document.domain,r.src='javascript:var d=document.open();d.domain="'+n+'";void(0);',o=s}o.open()._l=function(){var o=this.createElement("script");n&&(this.domain=n),o.id="js-iframe-async",o.src=e,this.t=+new Date,this.zendeskHost=t,this.zEQueue=a,this.body.appendChild(o)},o.write('<body onload="document._l();">'),o.close()}("https://assets.zendesk.com/embeddable_framework/main.js","{$zDomain}");/*]]>*/</script>
109
<!-- End of Zendesk Widget script -->
110
EOJS;
111
app/code/community/Zendesk/Zendesk/data/zendesk_setup/data-upgrade-2.0.5-2.0.6.php ADDED
@@ -0,0 +1,39 @@
1
+ <?php
2
+ /**
3
+ * Copyright 2015 Zendesk
4
+ *
5
+ * Licensed under the Apache License, Version 2.0 (the "License");
6
+ * you may not use this file except in compliance with the License.
7
+ * You may obtain a copy of the License at
8
+ *
9
+ * http://www.apache.org/licenses/LICENSE-2.0
10
+ *
11
+ * Unless required by applicable law or agreed to in writing, software
12
+ * distributed under the License is distributed on an "AS IS" BASIS,
13
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
14
+ * See the License for the specific language governing permissions and
15
+ * limitations under the License.
16
+ */
17
+
18
+ /**
19
+ * In this data upgrade we are going to update the web widget settings to use https instead of the current relative format.
20
+ */
21
+
22
+ $config = new Mage_Core_Model_Config();
23
+
24
+ // Retrieve the domain from the config settings
25
+ $domain = Mage::getStoreConfig('zendesk/general/domain');
26
+
27
+ if($domain) {
28
+ // We are activating the Web Widget by default
29
+ $config->saveConfig('zendesk/frontend_features/web_widget_code_active', 1);
30
+
31
+ // The Web Widget code snippet, using the account zendesk domain from settings
32
+ $webWidgetSnippet=<<<EOJS
33
+ <!-- Start of Zendesk Widget script -->
34
+ <script>/*<![CDATA[*/window.zEmbed||function(e,t){var n,o,d,i,s,a=[],r=document.createElement("iframe");window.zEmbed=function(){a.push(arguments)},window.zE=window.zE||window.zEmbed,r.src="javascript:false",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="display: none",d=document.getElementsByTagName("script"),d=d[d.length-1],d.parentNode.insertBefore(r,d),i=r.contentWindow,s=i.document;try{o=s}catch(c){n=document.domain,r.src='javascript:var d=document.open();d.domain="'+n+'";void(0);',o=s}o.open()._l=function(){var o=this.createElement("script");n&&(this.domain=n),o.id="js-iframe-async",o.src=e,this.t=+new Date,this.zendeskHost=t,this.zEQueue=a,this.body.appendChild(o)},o.write('<body onload="document._l();">'),o.close()}("https://assets.zendesk.com/embeddable_framework/main.js","{$domain}");/*]]>*/</script>
35
+ <!-- End of Zendesk Widget script -->
36
+ EOJS;
37
+
38
+ $config->saveConfig('zendesk/frontend_features/web_widget_code_snippet', $webWidgetSnippet);
39
+ }
app/code/community/Zendesk/Zendesk/etc/config.xml CHANGED
@@ -19,7 +19,7 @@
19
<config>
20
<modules>
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<Zendesk_Zendesk>
22
- <version>2.0.5</version>
23
</Zendesk_Zendesk>
24
</modules>
25
<zendesk>
19
<config>
20
<modules>
21
<Zendesk_Zendesk>
22
+ <version>2.0.6</version>
23
</Zendesk_Zendesk>
24
</modules>
25
<zendesk>
app/design/adminhtml/default/default/template/zendesk/customer/tickets.phtml CHANGED
@@ -61,7 +61,7 @@ if($customer = Mage::registry('current_customer')) {
61
<td><?php echo Mage::helper('core')->formatDate($ticket['created_at'], Mage_Core_Model_Locale::FORMAT_TYPE_MEDIUM, true); ?></td>
62
<td><?php echo Mage::helper('core')->formatDate($ticket['updated_at'], Mage_Core_Model_Locale::FORMAT_TYPE_MEDIUM, true); ?></td>
63
<td><?php echo ucwords($ticket['status']); ?></td>
64
- <td><?php echo ($ticket['group_id']) ? $t['group']['name'] : ''; ?></td>
65
<td><?php echo ($ticket['assignee_id']) ? $t['assignee']['name'] : ''; ?></td>
66
</tr>
67
<?php endforeach; ?>
61
<td><?php echo Mage::helper('core')->formatDate($ticket['created_at'], Mage_Core_Model_Locale::FORMAT_TYPE_MEDIUM, true); ?></td>
62
<td><?php echo Mage::helper('core')->formatDate($ticket['updated_at'], Mage_Core_Model_Locale::FORMAT_TYPE_MEDIUM, true); ?></td>
63
<td><?php echo ucwords($ticket['status']); ?></td>
64
+ <td><?php echo (isset($ticket['group_id'])) ? $t['group']['name'] : ''; ?></td>
65
<td><?php echo ($ticket['assignee_id']) ? $t['assignee']['name'] : ''; ?></td>
66
</tr>
67
<?php endforeach; ?>
app/locale/da_DA/Zendesk_Zendesk.csv ADDED
@@ -0,0 +1,98 @@
1
+ "English","Dansk"
2
+ "API Details","API-detaljer"
3
+ "API Enabled","API aktiveret"
4
+ "API Token","API-token"
5
+ "API test connection failed","API-prøvetilslutning mislykkedes"
6
+ "API test connection successful","API-prøvetilslutning lykkedes"
7
+ "API","API"
8
+ "Agent Email Address","Agentens e-mailadresse"
9
+ "Agent Token","Agent-token"
10
+ "Are you sure you want to clear the entire Zendesk log?","Er du sikker på, at du vil rydde hele Zendesk-logfilen?"
11
+ "Assignee","Ansvarlig"
12
+ "Chat","Chat"
13
+ "Code to display Feedback Tab","Kode til visning af Feedback-fanen"
14
+ "Connection to Zendesk API failed","Tilslutning til Zendesk API mislykkedes"
15
+ "Connection to Zendesk API successful","Tilslutning til Zendesk API lykkedes"
16
+ "Create Ticket","Opret ticket"
17
+ "Create tickets from Contact Us form","Opret tickets fra formularen Kontakt os"
18
+ "Customize Feedback Tab","Brugerdefiner fanen Feedback"
19
+ "Dashboard","Panel"
20
+ "Decide which features you would like turned on in your Magento store.","Beslut hvilke funktioner, du vil aktivere i Magento-forretningen."
21
+ "Description","Beskrivelse"
22
+ "Display link to Zendesk in Magento footer","Vis link til Zendesk i Magent-sidefod"
23
+ "Email","E-mail"
24
+ "Facebook","Facebook"
25
+ "Features","Funktioner"
26
+ "Feedback Tab","Feedback-fane"
27
+ "File size too large - only showing the last %s lines. Click Download to retrieve the entire file.","Filstørrelse for stor – viser kun de sidste %s linjer. Klik på Download for at hente hele filen."
28
+ "General settings that are required to connect Zendesk and Magento.","Generelle indstillinger, der er nødvendige for at forbinde Zendesk og Magento."
29
+ "General","Generelt"
30
+ "Generate","Generer"
31
+ "Group","Gruppe"
32
+ "Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers.","Har du ikke installeret Zendesk endnu? Følg den brugervenlige installationsguide for at komme i gang med Zendesk og hjælpe dine kunder."
33
+ "High","Høj"
34
+ "Incident","Hændelse"
35
+ "Launch Zendesk","Start Zendesk"
36
+ "Low","Lav"
37
+ "New Support Ticket","Ny support-ticket"
38
+ "New","Ny"
39
+ "No tickets found","Der blev ikke fundet nogen tickets"
40
+ "No views selected. Please select one or more from the settings page.","Ingen views er valgt. Vælg et eller flere på siden med indstillinger."
41
+ "Normal","Normal"
42
+ "On-hold","I bero"
43
+ "Open","Åben"
44
+ "Order Number","Ordrenummer"
45
+ "Pending","Venter"
46
+ "Priority","Prioritet"
47
+ "Problem","Problem"
48
+ "Question","Spørgsmål"
49
+ "Remote Authentication Token","Remote Authentication-token"
50
+ "Remote Authentication Token","Remote Authentication-token"
51
+ "Requested","Anmodet"
52
+ "Requester Email","Anmoderens e-mail"
53
+ "Requester Name","Anmoderens navn"
54
+ "Requester Website","Anmoderens website"
55
+ "Requester","Anmoder"
56
+ "Required for Magento App inside Zendesk to work.","Nødvendig for at Magento App i Zendesk vil virke."
57
+ "Save Config","Gem konfiguration"
58
+ "Settings","Indstillinger"
59
+ "Setup guide","Installationsguide"
60
+ "Setup","Installation"
61
+ "Show support tickets on admin dashboard","Vis support-tickets på administratorpanel."
62
+ "Show support tickets on customer view","Vis support-tickets på brugerdefineret view"
63
+ "Show support tickets on order view","Vis support-tickets på ordre-view"
64
+ "Single Sign-on - Admins and Agents","Single Sign-on – Administratorer og agenter"
65
+ "Single Sign-on - End-users","Single Sign-on - Slutbrugere"
66
+ "Single Sign-on Enabled","Single Sign-on aktiveret"
67
+ "Single Sign-on Enabled","Single Sign-on aktiveret"
68
+ "Solved","Løst"
69
+ "Status","Status"
70
+ "Subject","Emne"
71
+ "Successfully generated a new API token","Genererede et nyt API-token."
72
+ "Support Channels","Supportkanaler"
73
+ "Support Tickets","Support-tickets"
74
+ "Task","Opgave"
75
+ "Test Connection","Prøvetilslutning"
76
+ "The Zendesk log file has not been created. Check to see if logging has been enabled.","Zendesk-logfilen er ikke blevet oprettet. Kontroller, om logføring er blevet aktiveret."
77
+ "Ticket #%s Created","Ticket #%s oprettet"
78
+ "To generate a token, log in to Zendesk then select Manage > Channels > API > Token","Du genererer et token ved at logge ind til Zendesk og dernæst vælge Administrer > Kanaler > API > Token"
79
+ "Troubleshooting tips can be found at <a href="%s">%s</a>","Der findes tip til fejlfinding på <a href="%s">%s</a>"
80
+ "Twitter","Twitter"
81
+ "Type","Type"
82
+ "Updated","Opdateret"
83
+ "Urgent","Haster"
84
+ "Use Magento to manage admin and agent authentication.","Brug Magento til at administrere administrator- og agentautentifikation."
85
+ "Use Magento to manage end-user authentication.","Brug Magento til at administrere slutbrugerautentifikation."
86
+ "Use Magento to manage user authentication.","Brug Magento til at administrere brugerautentifikation."
87
+ "Used to link order in Magento with tickets in Zendesk","Bruges til at sammenkæde ordre i Magento med tickets i Zendesk"
88
+ "View All Tickets","Vis alle tickets"
89
+ "View ticket in Zendesk","Vis ticket i Zendesk"
90
+ "Views to show on dashboards","Views, der skal vises på paneler"
91
+ "Voice","Voice"
92
+ "Web Portal","Webportal"
93
+ "Zendesk Domain","Zendesk-domæne"
94
+ "Zendesk Log Viewer","Zendesk-logfremviser"
95
+ "Zendesk Order Number field ID","Id til feltet Zendesk-ordrenummer"
96
+ "Zendesk SSO token not been set. Please add this to the settings page.","Zendesk SSO-token er ikke blevet angivet. Føj dette til siden med indstillinger."
97
+ "Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use.","Zendesk giver dine kunder mulighed for at kontakte dig ved hjælp af deres foretrukne metoder. Brug nedenstående links til at konfigurere de kanaler, som du vil bruge."
98
+ "Zendesk domain not set. Please add this to the settings page.","Zendesk-domæne ikke angivet. Føj dette til siden med indstillinger."
app/locale/en_CA/Zendesk_Zendesk.csv ADDED
@@ -0,0 +1,98 @@
1
+ "English","English (CA)"
2
+ "API Details","API Details"
3
+ "API Enabled","API Enabled"
4
+ "API Token","API Token"
5
+ "API test connection failed","API test connection failed"
6
+ "API test connection successful","API test connection successful"
7
+ "API","API"
8
+ "Agent Email Address","Agent Email Address"
9
+ "Agent Token","Agent Token"
10
+ "Are you sure you want to clear the entire Zendesk log?","Are you sure you want to clear the entire Zendesk log?"
11
+ "Assignee","Assignee"
12
+ "Chat","Chat"
13
+ "Code to display Feedback Tab","Code to display Feedback Tab"
14
+ "Connection to Zendesk API failed","Connection to Zendesk API failed"
15
+ "Connection to Zendesk API successful","Connection to Zendesk API successful"
16
+ "Create Ticket","Create Ticket"
17
+ "Create tickets from Contact Us form","Create tickets from Contact Us form"
18
+ "Customize Feedback Tab","Customize Feedback Tab"
19
+ "Dashboard","Dashboard"
20
+ "Decide which features you would like turned on in your Magento store.","Decide which features you would like turned on in your Magento store."
21
+ "Description","Description"
22
+ "Display link to Zendesk in Magento footer","Display link to Zendesk in Magento footer"
23
+ "Email","Email"
24
+ "Facebook","Facebook"
25
+ "Features","Features"
26
+ "Feedback Tab","Feedback Tab"
27
+ "File size too large - only showing the last %s lines. Click Download to retrieve the entire file.","File size too large - only showing the last %s lines. Click Download to retrieve the entire file."
28
+ "General settings that are required to connect Zendesk and Magento.","General settings that are required to connect Zendesk and Magento."
29
+ "General","General"
30
+ "Generate","Generate"
31
+ "Group","Group"
32
+ "Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers.","Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers."
33
+ "High","High"
34
+ "Incident","Incident"
35
+ "Launch Zendesk","Launch Zendesk"
36
+ "Low","Low"
37
+ "New Support Ticket","New Support Ticket"
38
+ "New","New"
39
+ "No tickets found","No tickets found"
40
+ "No views selected. Please select one or more from the settings page.","No views selected. Please select one or more from the settings page."
41
+ "Normal","Normal"
42
+ "On-hold","On-hold"
43
+ "Open","Open"
44
+ "Order Number","Order Number"
45
+ "Pending","Pending"
46
+ "Priority","Priority"
47
+ "Problem","Problem"
48
+ "Question","Question"
49
+ "Remote Authentication Token","Remote Authentication Token"
50
+ "Remote Authentication Token","Remote Authentication Token"
51
+ "Requested","Requested"
52
+ "Requester Email","Requester Email"
53
+ "Requester Name","Requester Name"
54
+ "Requester Website","Requester Website"
55
+ "Requester","Requester"
56
+ "Required for Magento App inside Zendesk to work.","Required for Magento App inside Zendesk to work."
57
+ "Save Config","Save Config"
58
+ "Settings","Settings"
59
+ "Setup guide","Setup guide"
60
+ "Setup","Setup"
61
+ "Show support tickets on admin dashboard","Show support tickets on admin dashboard"
62
+ "Show support tickets on customer view","Show support tickets on customer view"
63
+ "Show support tickets on order view","Show support tickets on order view"
64
+ "Single Sign-on - Admins and Agents","Single Sign-on - Admins and Agents"
65
+ "Single Sign-on - End-users","Single Sign-on - End-users"
66
+ "Single Sign-on Enabled","Single Sign-on Enabled"
67
+ "Single Sign-on Enabled","Single Sign-on Enabled"
68
+ "Solved","Solved"
69
+ "Status","Status"
70
+ "Subject","Subject"
71
+ "Successfully generated a new API token","Successfully generated a new API token"
72
+ "Support Channels","Support Channels"
73
+ "Support Tickets","Support Tickets"
74
+ "Task","Task"
75
+ "Test Connection","Test Connection"
76
+ "The Zendesk log file has not been created. Check to see if logging has been enabled.","The Zendesk log file has not been created. Check to see if logging has been enabled."
77
+ "Ticket #%s Created","Ticket #%s Created"
78
+ "To generate a token, log in to Zendesk then select Manage > Channels > API > Token","To generate a token, log in to Zendesk then select Manage > Channels > API > Token"
79
+ "Troubleshooting tips can be found at <a href="%s">%s</a>","Troubleshooting tips can be found at <a href="%s">%s</a>"
80
+ "Twitter","Twitter"
81
+ "Type","Type"
82
+ "Updated","Updated"
83
+ "Urgent","Urgent"
84
+ "Use Magento to manage admin and agent authentication.","Use Magento to manage admin and agent authentication."
85
+ "Use Magento to manage end-user authentication.","Use Magento to manage end-user authentication."
86
+ "Use Magento to manage user authentication.","Use Magento to manage user authentication."
87
+ "Used to link order in Magento with tickets in Zendesk","Used to link order in Magento with tickets in Zendesk"
88
+ "View All Tickets","View All Tickets"
89
+ "View ticket in Zendesk","View ticket in Zendesk"
90
+ "Views to show on dashboards","Views to show on dashboards"
91
+ "Voice","Voice"
92
+ "Web Portal","Web Portal"
93
+ "Zendesk Domain","Zendesk Domain"
94
+ "Zendesk Log Viewer","Zendesk Log Viewer"
95
+ "Zendesk Order Number field ID","Zendesk Order Number field ID"
96
+ "Zendesk SSO token not been set. Please add this to the settings page.","Zendesk SSO token not been set. Please add this to the settings page."
97
+ "Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use.","Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use."
98
+ "Zendesk domain not set. Please add this to the settings page.","Zendesk domain not set. Please add this to the settings page."
app/locale/en_GB/Zendesk_Zendesk.csv ADDED
@@ -0,0 +1,98 @@
1
+ "English","English (UK)"
2
+ "API Details","API Details"
3
+ "API Enabled","API Enabled"
4
+ "API Token","API Token"
5
+ "API test connection failed","API test connection failed"
6
+ "API test connection successful","API test connection successful"
7
+ "API","API"
8
+ "Agent Email Address","Agent Email Address"
9
+ "Agent Token","Agent Token"
10
+ "Are you sure you want to clear the entire Zendesk log?","Are you sure you want to clear the entire Zendesk log?"
11
+ "Assignee","Assignee"
12
+ "Chat","Chat"
13
+ "Code to display Feedback Tab","Code to display Feedback Tab"
14
+ "Connection to Zendesk API failed","Connection to Zendesk API failed"
15
+ "Connection to Zendesk API successful","Connection to Zendesk API successful"
16
+ "Create Ticket","Create Ticket"
17
+ "Create tickets from Contact Us form","Create tickets from Contact Us form"
18
+ "Customize Feedback Tab","Customize Feedback Tab"
19
+ "Dashboard","Dashboard"
20
+ "Decide which features you would like turned on in your Magento store.","Decide which features you would like turned on in your Magento store."
21
+ "Description","Description"
22
+ "Display link to Zendesk in Magento footer","Display link to Zendesk in Magento footer"
23
+ "Email","Email"
24
+ "Facebook","Facebook"
25
+ "Features","Features"
26
+ "Feedback Tab","Feedback Tab"
27
+ "File size too large - only showing the last %s lines. Click Download to retrieve the entire file.","File size too large - only showing the last %s lines. Click Download to retrieve the entire file."
28
+ "General settings that are required to connect Zendesk and Magento.","General settings that are required to connect Zendesk and Magento."
29
+ "General","General"
30
+ "Generate","Generate"
31
+ "Group","Group"
32
+ "Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers.","Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers."
33
+ "High","High"
34
+ "Incident","Incident"
35
+ "Launch Zendesk","Launch Zendesk"
36
+ "Low","Low"
37
+ "New Support Ticket","New Support Ticket"
38
+ "New","New"
39
+ "No tickets found","No tickets found"
40
+ "No views selected. Please select one or more from the settings page.","No views selected. Please select one or more from the settings page."
41
+ "Normal","Normal"
42
+ "On-hold","On-hold"
43
+ "Open","Open"
44
+ "Order Number","Order Number"
45
+ "Pending","Pending"
46
+ "Priority","Priority"
47
+ "Problem","Problem"
48
+ "Question","Question"
49
+ "Remote Authentication Token","Remote Authentication Token"
50
+ "Remote Authentication Token","Remote Authentication Token"
51
+ "Requested","Requested"
52
+ "Requester Email","Requester Email"
53
+ "Requester Name","Requester Name"
54
+ "Requester Website","Requester Website"
55
+ "Requester","Requester"
56
+ "Required for Magento App inside Zendesk to work.","Required for Magento App inside Zendesk to work."
57
+ "Save Config","Save Config"
58
+ "Settings","Settings"
59
+ "Setup guide","Setup guide"
60
+ "Setup","Setup"
61
+ "Show support tickets on admin dashboard","Show support tickets on admin dashboard"
62
+ "Show support tickets on customer view","Show support tickets on customer view"
63
+ "Show support tickets on order view","Show support tickets on order view"
64
+ "Single Sign-on - Admins and Agents","Single Sign-on - Admins and Agents"
65
+ "Single Sign-on - End-users","Single Sign-on - End-users"
66
+ "Single Sign-on Enabled","Single Sign-on Enabled"
67
+ "Single Sign-on Enabled","Single Sign-on Enabled"
68
+ "Solved","Solved"
69
+ "Status","Status"
70
+ "Subject","Subject"
71
+ "Successfully generated a new API token","Successfully generated a new API token"
72
+ "Support Channels","Support Channels"
73
+ "Support Tickets","Support Tickets"
74
+ "Task","Task"
75
+ "Test Connection","Test Connection"
76
+ "The Zendesk log file has not been created. Check to see if logging has been enabled.","The Zendesk log file has not been created. Check to see if logging has been enabled."
77
+ "Ticket #%s Created","Ticket #%s Created"
78
+ "To generate a token, log in to Zendesk then select Manage > Channels > API > Token","To generate a token, log in to Zendesk then select Manage > Channels > API > Token"
79
+ "Troubleshooting tips can be found at <a href="%s">%s</a>","Troubleshooting tips can be found at <a href="%s">%s</a>"
80
+ "Twitter","Twitter"
81
+ "Type","Type"
82
+ "Updated","Updated"
83
+ "Urgent","Urgent"
84
+ "Use Magento to manage admin and agent authentication.","Use Magento to manage admin and agent authentication."
85
+ "Use Magento to manage end-user authentication.","Use Magento to manage end-user authentication."
86
+ "Use Magento to manage user authentication.","Use Magento to manage user authentication."
87
+ "Used to link order in Magento with tickets in Zendesk","Used to link order in Magento with tickets in Zendesk"
88
+ "View All Tickets","View All Tickets"
89
+ "View ticket in Zendesk","View ticket in Zendesk"
90
+ "Views to show on dashboards","Views to show on dashboards"
91
+ "Voice","Voice"
92
+ "Web Portal","Web Portal"
93
+ "Zendesk Domain","Zendesk Domain"
94
+ "Zendesk Log Viewer","Zendesk Log Viewer"
95
+ "Zendesk Order Number field ID","Zendesk Order Number field ID"
96
+ "Zendesk SSO token not been set. Please add this to the settings page.","Zendesk SSO token not been set. Please add this to the settings page."
97
+ "Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use.","Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use."
98
+ "Zendesk domain not set. Please add this to the settings page.","Zendesk domain not set. Please add this to the settings page."
app/locale/en_US/Zendesk_Zendesk.yml ADDED
@@ -0,0 +1,414 @@
1
+ title: "Magento"
2
+ packages:
3
+ - default
4
+ - magento
5
+ - classic
6
+
7
+ parts:
8
+
9
+ # Configuration Form
10
+ - translation:
11
+ key: "txt.integrations.magento.config.general.title"
12
+ title: "Configuration form: title for the group of general configuration options"
13
+ value: "General"
14
+ - translation:
15
+ key: "txt.integrations.magento.config.general.description"
16
+ title: "Configuration form: description for the general section"
17
+ value: "General settings that are required to connect Zendesk and Magento."
18
+ - translation:
19
+ key: "txt.integrations.magento.config.general.domain"
20
+ title: "Configuration form: label for their Zendesk Domain"
21
+ value: "Zendesk Domain"
22
+ - translation:
23
+ key: "txt.integrations.magento.config.general.email"
24
+ title: "Configuration form: label for a Zendesk agent email address"
25
+ value: "Agent Email Address"
26
+ - translation:
27
+ key: "txt.integrations.magento.config.general.token"
28
+ title: "Configuration form: label for a Zendesk agent token"
29
+ value: "Agent Token"
30
+ - translation:
31
+ key: "txt.integrations.magento.config.general.token_hint"
32
+ title: "Configuration form: helper text to show them where to generate a token in Zendesk"
33
+ value: "To generate a token, sign in to Zendesk then select Manage > Channels > API > Token"
34
+ - translation:
35
+ key: "txt.integrations.magento.config.sso.title"
36
+ title: "Configuration form: title for agent Single Sign-on section"
37
+ value: "Single Sign-on - Admins and Agents"
38
+ - translation:
39
+ key: "txt.integrations.magento.config.sso.comment"
40
+ title: "Configuration form: description for agent Single Sign-on section"
41
+ value: "Use Magento to manage admin and agent authentication."
42
+ - translation:
43
+ key: "txt.integrations.magento.config.sso.label"
44
+ title: "Configuration form: label for single sign-on feature"
45
+ value: "Single Sign-on Enabled"
46
+ - translation:
47
+ key: "txt.integrations.magento.config.sso.description"
48
+ title: "Configuration form: description for the single sign-on section"
49
+ value: "Use Magento to manage user authentication."
50
+ - translation:
51
+ key: "txt.integrations.magento.config.general.remote_auth"
52
+ title: "Configuration form: label for the Zendesk remote authentication token"
53
+ value: "Remote Authentication Token"
54
+ - translation:
55
+ key: "txt.integrations.magento.config.features.title"
56
+ title: "Configuration form: title for features section"
57
+ value: "Features"
58
+ - translation:
59
+ key: "txt.integrations.magento.config.features.description"
60
+ title: "Configuration form: description for the features section"
61
+ value: "Decide which features you would like turned on in your Magento store."
62
+ - translation:
63
+ key: "txt.integrations.magento.config.features.show_support_on_dashboard"
64
+ title: "Configuration form: label asking if they would like to have a feature turned on or off"
65
+ value: "Show support tickets on admin dashboard"
66
+ - translation:
67
+ key: "txt.integrations.magento.config.features.views_to_display"
68
+ title: "Configuration form: label asking which Zendesk Views they would like to display"
69
+ value: "Views to show on dashboards"
70
+ - translation:
71
+ key: "txt.integrations.magento.config.features.show_support_on_customer"
72
+ title: "Configuration form: label asking if they would like to have a feature turned on or off"
73
+ value: "Show support tickets on customer view"
74
+ - translation:
75
+ key: "txt.integrations.magento.config.features.show_support_on_order"
76
+ title: "Configuration form: label asking if they would like to have a feature turned on or off"
77
+ value: "Show support tickets on order view"
78
+ - translation:
79
+ key: "txt.integrations.magento.config.features.create_tickets"
80
+ title: "Configuration form: label asking if they would like to have a feature turned on or off"
81
+ value: "Create tickets from Contact Us form"
82
+ - translation:
83
+ key: "txt.integrations.magento.config.features.feedback_tab"
84
+ title: "Configuration form: label asking if they would like to display a feedback tab"
85
+ value: "Code to display Feedback Tab"
86
+ - translation:
87
+ key: "txt.integrations.magento.config.features.feedback_tab_customize"
88
+ title: "Configuration form: link to let them customize their feedback tab"
89
+ value: "Customize Feedback Tab"
90
+ - translation:
91
+ key: "txt.integrations.magento.config.features.web_widget"
92
+ title: "Configuration form: label asking if they would like to display the web widget"
93
+ value: "Include Web Widget"
94
+ - translation:
95
+ key: "txt.integrations.magento.config.features.web_widget_customize"
96
+ title: "Configuration form: link to let them customize their web widget"
97
+ value: "Customize Web Widget"
98
+ - translation:
99
+ key: "txt.integrations.magento.config.features.display_link_to_zendesk"
100
+ title: "Configuration form: link to let them toggle the display of a link to Zendesk in the footer"
101
+ value: "Display link to Zendesk in Magento footer"
102
+ - translation:
103
+ key: "txt.integrations.magento.config.features.order_field_id"
104
+ title: "Configuration form: label asking for their Zendesk order number custom field ID"
105
+ value: "Zendesk Order Number field ID"
106
+ - translation:
107
+ key: "txt.integrations.magento.config.features.order_field_id_hint"
108
+ title: "Configuration form: hint text describing why the field is required"
109
+ value: "Used to link order in Magento with tickets in Zendesk"
110
+ - translation:
111
+ key: "txt.integrations.magento.config.api_details.title"
112
+ title: "Configuration form: title for API Details section"
113
+ value: "API Details"
114
+ - translation:
115
+ key: "txt.integrations.magento.config.api_details.description"
116
+ title: "Configuration form: description for the API details section"
117
+ value: "Required for Magento App inside Zendesk to work."
118
+ - translation:
119
+ key: "txt.integrations.magento.config.api_details.enabled"
120
+ title: "Configuration form: label asking if they would like the API to be enabled"
121
+ value: "API Enabled"
122
+ - translation:
123
+ key: "txt.integrations.magento.config.api_details.token"
124
+ title: "Configuration form: label for their API Token"
125
+ value: "API Token"
126
+ - translation:
127
+ key: "txt.integrations.magento.config.api_details.generate"
128
+ title: "Configuration form: button to generate an API token"
129
+ value: "Generate"
130
+ - translation:
131
+ key: "txt.integrations.magento.config.api_details.generate_success"
132
+ title: "Configuration form: message after a token has been successfully generated"
133
+ value: "Successfully generated a new API token"
134
+ - translation:
135
+ key: "txt.integrations.magento.config.support_channels.title"
136
+ title: "Configuration form: title for the support channels section"
137
+ value: "Support Channels"
138
+ - translation:
139
+ key: "txt.integrations.magento.config.support_channels.description"
140
+ title: "Configuration form: description for the support channels section"
141
+ value: "Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use."
142
+ - translation:
143
+ key: "txt.integrations.magento.config.support_channels.voice"
144
+ title: "Configuration form: label for a link to our voice channel"
145
+ value: "Voice"
146
+ - translation:
147
+ key: "txt.integrations.magento.config.support_channels.feedback_tab"
148
+ title: "Configuration form: label for a link to our feedback tab channel"
149
+ value: "Feedback Tab"
150
+ - translation:
151
+ key: "txt.integrations.magento.config.support_channels.api"
152
+ title: "Configuration form: label for a link to our API channel"
153
+ value: "API"
154
+ - translation:
155
+ key: "txt.integrations.magento.config.support_channels.facebook"
156
+ title: "Configuration form: label for a link to our Facebook channel"
157
+ value: "Facebook"
158
+ hidden: true
159
+ - translation:
160
+ key: "txt.integrations.magento.config.support_channels.chat"
161
+ title: "Configuration form: label for a link to our chat channel"
162
+ value: "Chat"
163
+ - translation:
164
+ key: "txt.integrations.magento.config.support_channels.web_portal"
165
+ title: "Configuration form: label for a link to our web portal channel"
166
+ value: "Web Portal"
167
+ - translation:
168
+ key: "txt.integrations.magento.config.support_channels.twitter"
169
+ title: "Configuration form: label for a link to our twitter channel"
170
+ value: "Twitter"
171
+ hidden: true
172
+ - translation:
173
+ key: "txt.integrations.magento.config.support_channels.email"
174
+ title: "Configuration form: label for a link to our email channel"
175
+ value: "Email"
176
+ - translation:
177
+ key: "txt.integrations.magento.config.setup.title"
178
+ title: "Configuration form: title for the setup section"
179
+ value: "Setup"
180
+ - translation:
181
+ key: "txt.integrations.magento.config.setup.description"
182
+ title: "Configuration form: description for the setup section"
183
+ value: "Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers."
184
+ - translation:
185
+ key: "txt.integrations.magento.config.setup.guide"
186
+ title: "Configuration form: button linking to the setup guide"
187
+ value: "Setup guide"
188
+ - translation:
189
+ key: "txt.integrations.magento.config.save"
190
+ title: "Configuration form: button to save the form"
191
+ value: "Save Config"
192
+ - translation:
193
+ key: "text.integrations.magento.config.test_connection.title"
194
+ title: "Configuration form: buttons to test API connections"
195
+ value: "Test Connection"
196
+ - translation:
197
+ key: "text.integrations.magento.config.sso_frontend.title"
198
+ title: "Configuration form: title for frontend SSO settings"
199
+ value: "Single Sign-on - End-users"
200
+ - translation:
201
+ key: "text.integrations.magento.config.sso_frontend.comment"
202
+ title: "Configuration form: description of frontend SSO"
203
+ value: "Use Magento to manage end-user authentication."
204
+ - translation:
205
+ key: "text.integrations.magento.config.sso_frontend.enabled"
206
+ title: "Configuration form: select box for enabling SSO for frontend users"
207
+ value: "Single Sign-on Enabled"
208
+ - translation:
209
+ key: "text.integrations.magento.config.sso_frontend.token"
210
+ title: "Configuration form: shared secret for SSO support"
211
+ value: "Remote Authentication Token"
212
+ - translation:
213
+ key: "text.integrations.magento.config.test_connection.inbound.success"
214
+ title: "Configuration message: connection to the Magento API succeeded"
215
+ value: "API test connection successful"
216
+ - translation:
217
+ key: "text.integrations.magento.config.test_connection.outbound.success"
218
+ title: "Configuration message: connection to the Zendesk API succeeded"
219
+ value: "Connection to Zendesk API successful"
220
+ - translation:
221
+ key: "text.integrations.magento.config.test_connection.inbound.failure"
222
+ title: "Configuration message: connection to the Magento API failed"
223
+ value: "API test connection failed"
224
+ - translation:
225
+ key: "text.integrations.magento.config.test_connection.tips"
226
+ title: "Configuration message: suggestion to look at provided URL for troubleshooting"
227
+ value: 'Troubleshooting tips can be found at <a href="%s" target="_blank">%s</a>'
228
+ - translation:
229
+ key: "text.integrations.magento.config.test_connection.outbound.failure"
230
+ title: "Configuration message: connection to the Zendesk API failed"
231
+ value: "Connection to Zendesk API failed"
232
+
233
+
234
+ # Tickets
235
+ - translation:
236
+ key: "txt.integrations.magento.tickets.assignee"
237
+ title: "The Zendesk assignee for a ticket"
238
+ value: "Assignee"
239
+ - translation:
240
+ key: "txt.integrations.magento.tickets.create_ticket"
241
+ title: "Create a Zendesk ticket"
242
+ value: "Create Ticket"
243
+ - translation:
244
+ key: "txt.integrations.magento.tickets.group"
245
+ title: "A Zendesk group"
246
+ value: "Group"
247
+ - translation:
248
+ key: "txt.integrations.magento.tickets.new_ticket"
249
+ title: "Create a new support ticket"
250
+ value: "New Support Ticket"
251
+ - translation:
252
+ key: "txt.integrations.magento.tickets.no_tickets"
253
+ title: "No tickets could be found"
254
+ value: "No tickets found"
255
+ - translation:
256
+ key: "txt.integrations.magento.tickets.priority"
257
+ title: "The priority of a ticket"
258
+ value: "Priority"
259
+ - translation:
260
+ key: "txt.integrations.magento.tickets.priority_low"
261
+ title: "Low priority of a ticket"
262
+ value: "Low"
263
+ - translation:
264
+ key: "txt.integrations.magento.tickets.priority_normal"
265
+ title: "Normal priority of a ticket"
266
+ value: "Normal"
267
+ - translation:
268
+ key: "txt.integrations.magento.tickets.priority_high"
269
+ title: "High priority of a ticket"
270
+ value: "High"
271
+ - translation:
272
+ key: "txt.integrations.magento.tickets.priority_urgent"
273
+ title: "Urgent priority of a ticket"
274
+ value: "Urgent"
275
+ - translation:
276
+ key: "txt.integrations.magento.tickets.requester"
277
+ title: "The label for the requester of a ticket"
278
+ value: "Requester"
279
+ - translation:
280
+ key: "txt.integrations.magento.tickets.requested"
281
+ title: "The label for when a ticket was requested"
282
+ value: "Requested"
283
+ - translation:
284
+ key: "txt.integrations.magento.tickets.requester_email"
285
+ title: "The label for the requester's email address"
286
+ value: "Requester Email"
287
+ - translation:
288
+ key: "txt.integrations.magento.tickets.requester_name"
289
+ title: "The label for the requester's name"
290
+ value: "Requester Name"
291
+ - translation:
292
+ key: "txt.integrations.magento.tickets.requester_website"
293
+ title: "The label for the requester's website"
294
+ value: "Requester Website"
295
+ - translation:
296
+ key: "txt.integrations.magento.tickets.subject"
297
+ title: "Subject of the ticket"
298
+ value: "Subject"
299
+ - translation:
300
+ key: "txt.integrations.magento.tickets.status"
301
+ title: "Status of the ticket"
302
+ value: "Status"
303
+ - translation:
304
+ key: "txt.integrations.magento.tickets.status_new"
305
+ title: "New status of ticket"
306
+ value: "New"
307
+ - translation:
308
+ key: "txt.integrations.magento.tickets.status_open"
309
+ title: "Open status of ticket"
310
+ value: "Open"
311
+ - translation:
312
+ key: "txt.integrations.magento.tickets.status_pending"
313
+ title: "Pending status of ticket"
314
+ value: "Pending"
315
+ - translation:
316
+ key: "txt.integrations.magento.tickets.status_on_hold"
317
+ title: "On-hold status of ticket"
318
+ value: "On-hold"
319
+ - translation:
320
+ key: "txt.integrations.magento.tickets.status_solved"
321
+ title: "Solved status of ticket"
322
+ value: "Solved"
323
+ - translation:
324
+ key: "txt.integrations.magento.tickets.type"
325
+ title: "Type of the ticket"
326
+ value: "Type"
327
+ - translation:
328
+ key: "txt.integrations.magento.tickets.type_problem"
329
+ title: "Problem type of ticket"
330
+ value: "Problem"
331
+ - translation:
332
+ key: "txt.integrations.magento.tickets.type_incident"
333
+ title: "Incident type of ticket"
334
+ value: "Incident"
335
+ - translation:
336
+ key: "txt.integrations.magento.tickets.type_question"
337
+ title: "Question type of ticket"
338
+ value: "Question"
339
+ - translation:
340
+ key: "txt.integrations.magento.tickets.type_task"
341
+ title: "Task type of ticket"
342
+ value: "Task"
343
+ - translation:
344
+ key: "txt.integrations.magento.tickets.order_number"
345
+ title: "Label for order number field"
346
+ value: "Order number"
347
+ - translation:
348
+ key: "txt.integrations.magento.tickets.description"
349
+ title: "Label for the description of a ticket"
350
+ value: "Description"
351
+ - translation:
352
+ key: "txt.integrations.magento.tickets.update"
353
+ title: "When a ticket was last updated"
354
+ value: "Updated"
355
+ - translation:
356
+ key: "txt.integrations.magento.tickets.ticket_created"
357
+ title: "Ticket # %s Created"
358
+ value: "Ticket #%s Created"
359
+
360
+ # Log Viewer
361
+ - translation:
362
+ key: "txt.integrations.magento.log_viewer.title"
363
+ title: "Log viewer page title"
364
+ value: "Zendesk Log Viewer"
365
+ - translation:
366
+ key: "txt.integrations.magento.log_viewer.clear_confirmation"
367
+ title: "Confirmation message for clearing the log file"
368
+ value: "Are you sure you want to clear the entire Zendesk log?"
369
+ - translation:
370
+ key: "txt.integrations.magento.log_viewer.message.no_file"
371
+ title: "Error message if log file does not exist"
372
+ value: "The Zendesk log file has not been created. Check to see if logging has been enabled."
373
+ - translation:
374
+ key: "txt.integrations.magento.log_viewer.message.file_too_large"
375
+ title: "Warning message shown if log file is too large to show all of it on screen"
376
+ value: "File size too large - only showing the last %s lines. Click Download to retrieve the entire file."
377
+
378
+ # General
379
+ - translation:
380
+ key: "txt.integrations.magento.general.dashboard"
381
+ title: "Display the dashboard"
382
+ value: "Dashboard"
383
+ - translation:
384
+ key: "txt.integrations.magento.general.settings"
385
+ title: "Display the settings for the Zendesk extension"
386
+ value: "Settings"
387
+ - translation:
388
+ key: "txt.integrations.magento.general.no_views_selected"
389
+ title: "No views have been selected to display. Please select one or more from the settings page."
390
+ value: "No views selected. Please select one or more from the settings page."
391
+ - translation:
392
+ key: "txt.integrations.magento.general.launch"
393
+ title: "Open Zendesk"
394
+ value: "Launch Zendesk"
395
+ - translation:
396
+ key: "txt.integrations.magento.general.sso_token_not_set"
397
+ title: "Zendesk SSO token has not been set. Please add this to the settings page"
398
+ value: "Zendesk SSO token not been set. Please add this to the settings page."
399
+ - translation:
400
+ key: "txt.integrations.magento.general.domain_not_set"
401
+ title: "Zendesk domain has not set. Please add this to the settings page"
402
+ value: "Zendesk domain not set. Please add this to the settings page."
403
+ - translation:
404
+ key: "txt.integrations.magento.general.view_ticket_in_zendesk"
405
+ title: "View the ticket in Zendesk"
406
+ value: "View ticket in Zendesk"
407
+ - translation:
408
+ key: "txt.integrations.magento.general.view_all_tickets"
409
+ title: "View all the tickets"
410
+ value: "View All Tickets"
411
+ - translation:
412
+ key: "txt.integrations.magento.general.support_tickets"
413
+ title: "Title for a section display support tickets"
414
+ value: "Support Tickets"
app/locale/es_419/Zendesk_Zendesk.csv ADDED
@@ -0,0 +1,98 @@
1
+ "English","Español (Latinoamérica)"
2
+ "API Details","Detalles de API"
3
+ "API Enabled","API activada"
4
+ "API Token","Token de API"
5
+ "API test connection failed","Falló la conexión de prueba de API"
6
+ "API test connection successful","Conexión de prueba de API realizada correctamente"
7
+ "API","API"
8
+ "Agent Email Address","Dirección de correo electrónico de agente"
9
+ "Agent Token","Token de agente"
10
+ "Are you sure you want to clear the entire Zendesk log?","¿Está seguro de que desea borrar todo el registro de Zendesk?"
11
+ "Assignee","Agente asignado"
12
+ "Chat","Chat"
13
+ "Code to display Feedback Tab","Código para mostrar la pestaña de ayuda"
14
+ "Connection to Zendesk API failed","Falló la conexión a la API de Zendesk"
15
+ "Connection to Zendesk API successful","Conexión a la API de Zendesk realizada correctamente"
16
+ "Create Ticket","Crear ticket"
17
+ "Create tickets from Contact Us form","Crear tickets basados en el formulario Contáctenos"
18
+ "Customize Feedback Tab","Personalizar pestaña de ayuda"
19
+ "Dashboard","Panel"
20
+ "Decide which features you would like turned on in your Magento store.","Decida qué funciones desea tener activadas en su tienda Magento."
21
+ "Description","Descripción"
22
+ "Display link to Zendesk in Magento footer","Mostrar vínculo a Zendesk en pie de página de Magento"
23
+ "Email","Correo electrónico"
24
+ "Facebook","Facebook"
25
+ "Features","Funciones"
26
+ "Feedback Tab","Pestaña de ayuda"
27
+ "File size too large - only showing the last %s lines. Click Download to retrieve the entire file.","Tamaño de archivo muy grande: solo se muestran las últimas %s líneas. Haga clic en Descargar para recuperar todo el archivo."
28
+ "General settings that are required to connect Zendesk and Magento.","Configuración general requerida para conectar a Zendesk con Magento."
29
+ "General","General"
30
+ "Generate","Generar"
31
+ "Group","Grupo"
32
+ "Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers.","¿No ha configurado su cuenta de Zendesk? Deje que la guía fácil le enseñe a usar Zendesk para ayudar a sus clientes."
33
+ "High","Alta"
34
+ "Incident","Incidente"
35
+ "Launch Zendesk","Inicie su cuenta de Zendesk."
36
+ "Low","Baja"
37
+ "New Support Ticket","Nuevo ticket de soporte"
38
+ "New","Nuevo"
39
+ "No tickets found","No se encontraron tickets"
40
+ "No views selected. Please select one or more from the settings page.","No se han seleccionado vistas. Seleccione una o más en la página de configuración."
41
+ "Normal","Normal"
42
+ "On-hold","En espera"
43
+ "Open","Abierto"
44
+ "Order Number","Número de pedido"
45
+ "Pending","Pendiente"
46
+ "Priority","Prioridad"
47
+ "Problem","Problema"
48
+ "Question","Pregunta"
49
+ "Remote Authentication Token","Token de autenticación remota"
50
+ "Remote Authentication Token","Token de autenticación remota"
51
+ "Requested","Solicitada"
52
+ "Requester Email","Correo electrónico del solicitante"
53
+ "Requester Name","Nombre del solicitante"
54
+ "Requester Website","Sitio web del solicitante"
55
+ "Requester","Solicitante"
56
+ "Required for Magento App inside Zendesk to work.","Necesario para que Magento App pueda funcionar dentro de Zendesk."
57
+ "Save Config","Guardar config"
58
+ "Settings","Configuración"
59
+ "Setup guide","Guía de configuración"
60
+ "Setup","Configuración"
61
+ "Show support tickets on admin dashboard","Mostrar tickets de soporte en el panel del administrador."
62
+ "Show support tickets on customer view","Mostrar tickets de soporte en la vista del cliente."
63
+ "Show support tickets on order view","Mostrar tickets de soporte en la vista del pedido."
64
+ "Single Sign-on - Admins and Agents","Inicio de sesión único: administradores y agentes"
65
+ "Single Sign-on - End-users","Inicio de sesión único: usuarios finales"
66
+ "Single Sign-on Enabled","Inicio de sesión único activado"
67
+ "Single Sign-on Enabled","Inicio de sesión único activado"
68
+ "Solved","Resuelto"
69
+ "Status","Estado"
70
+ "Subject","Asunto"
71
+ "Successfully generated a new API token","Se generó correctamente un nuevo token de API."
72
+ "Support Channels","Canales de soporte"
73
+ "Support Tickets","Tickets de soporte"
74
+ "Task","Tarea"
75
+ "Test Connection","Conexión de prueba"
76
+ "The Zendesk log file has not been created. Check to see if logging has been enabled.","No se ha creado el archivo de registro de Zendesk. Verifique si se ha activado el registro."
77
+ "Ticket #%s Created","El ticket #%s fue creado"
78
+ "To generate a token, log in to Zendesk then select Manage > Channels > API > Token","Para generar un token, inicie sesión en Zendesk y luego seleccione Administrar > Canales > API > Token"
79
+ "Troubleshooting tips can be found at <a href="%s">%s</a>","Las sugerencias para la resolución de problemas se encuentran en <a href="%s">%s</a>"
80
+ "Twitter","Twitter"
81
+ "Type","Tipo"
82
+ "Updated","Actualizado"
83
+ "Urgent","Urgente"
84
+ "Use Magento to manage admin and agent authentication.","Use Magento para administrar la autenticación de administradores y agentes."
85
+ "Use Magento to manage end-user authentication.","Use Magento para administrar la autenticación de usuarios finales."
86
+ "Use Magento to manage user authentication.","Use Magento para administrar la autenticación de usuarios."
87
+ "Used to link order in Magento with tickets in Zendesk","Se usa para vincular el pedido en Magento con tickets en Zendesk"
88
+ "View All Tickets","Ver todos los tickets"
89
+ "View ticket in Zendesk","Ver ticket en Zendesk"
90
+ "Views to show on dashboards","Vistas para mostrar en los paneles "
91
+ "Voice","Voice"
92
+ "Web Portal","Portal web"
93
+ "Zendesk Domain","Dominio de Zendesk"
94
+ "Zendesk Log Viewer","Visor del registro de Zendesk"
95
+ "Zendesk Order Number field ID","ID de campo del número del pedido de Zendesk"
96
+ "Zendesk SSO token not been set. Please add this to the settings page.","Token SSO de Zendesk no se ha configurado. Agréguelo a la página de configuración."
97
+ "Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use.","Zendesk permite que sus clientes lo contacten con su método preferido. Use los vínculos a continuación para configurar los canales que desee usar."
98
+ "Zendesk domain not set. Please add this to the settings page.","Dominio de Zendesk no se ha configurado. Agréguelo a la página de configuración."
app/locale/fr_CA/Zendesk_Zendesk.csv ADDED
@@ -0,0 +1,98 @@
1
+ "English","Français (Canada)"
2
+ "API Details","Détails de l’API"
3
+ "API Enabled","API activée"
4
+ "API Token","Jeton API"
5
+ "API test connection failed","Échec de la connexion test à l’API"
6
+ "API test connection successful","Réussite de la connexion test à l’API"
7
+ "API","API"
8
+ "Agent Email Address","Adresse courriel de l’agent"
9
+ "Agent Token","Jeton de l’agent"
10
+ "Are you sure you want to clear the entire Zendesk log?","Voulez-vraiment effacer la totalité du journal Zendesk ?"
11
+ "Assignee","Assigné"
12
+ "Chat","Clavardage"
13
+ "Code to display Feedback Tab","Code pour afficher l’onglet de suggestions"
14
+ "Connection to Zendesk API failed","Échec de la connexion à l’API Zendesk"
15
+ "Connection to Zendesk API successful","Réussite de la connexion à l’API Zendesk"
16
+ "Create Ticket","Créer le billet"
17
+ "Create tickets from Contact Us form","Créer des billets à partir du formulaire Nous contacter"
18
+ "Customize Feedback Tab","Personnaliser l’onglet de suggestions"
19
+ "Dashboard","Tableau de bord"
20
+ "Decide which features you would like turned on in your Magento store.","Décidez des fonctionnalités que vous souhaitez activer dans votre magasin Magento."
21
+ "Description","Description"
22
+ "Display link to Zendesk in Magento footer","Afficher le lien vers Zendesk dans le bas de page Magento"
23
+ "Email","Courriel"
24
+ "Facebook","Facebook"
25
+ "Features","Fonctionnalités"
26
+ "Feedback Tab","Onglet de suggestions"
27
+ "File size too large - only showing the last %s lines. Click Download to retrieve the entire file.","Fichier trop volumineux – Seules les % dernières lignes sont affichées. Cliquez sur Télécharger pour récupérer la totalité du fichier."
28
+ "General settings that are required to connect Zendesk and Magento.","Paramètres généraux requis pour connecter Zendesk et Magento."
29
+ "General","Général"
30
+ "Generate","Générer"
31
+ "Group","Groupe"
32
+ "Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers.","Vous n’avez pas encore configuré Zendesk ? Suivez notre guide de configuration facile et commencez à utiliser Zendesk pour assister vos clients."
33
+ "High","Élevée"
34
+ "Incident","Incident"
35
+ "Launch Zendesk","Lancer Zendesk"
36
+ "Low","Basse"
37
+ "New Support Ticket","Nouveau billet d’assistance"
38
+ "New","Nouveau"
39
+ "No tickets found","Aucun billet trouvé"
40
+ "No views selected. Please select one or more from the settings page.","Aucune vue sélectionnée. Sélectionnez-en au moins une dans la page des paramètres."
41
+ "Normal","Normale"
42
+ "On-hold","En pause"
43
+ "Open","Ouvert"
44
+ "Order Number","Numéro de commande"
45
+ "Pending","En attente"
46
+ "Priority","Priorité"
47
+ "Problem","Problème"
48
+ "Question","Question"
49
+ "Remote Authentication Token","Jeton d’authentification à distance"
50
+ "Remote Authentication Token","Jeton d’authentification à distance"
51
+ "Requested","Création"
52
+ "Requester Email","Courriel du demandeur"
53
+ "Requester Name","Nom du demandeur"
54
+ "Requester Website","Site Web du demandeur"
55
+ "Requester","Demandeur"
56
+ "Required for Magento App inside Zendesk to work.","Requis pour que l’application Magento fonctionne dans Zendesk."
57
+ "Save Config","Enregistrer la configuration"
58
+ "Settings","Paramètres"
59
+ "Setup guide","Guide de configuration"
60
+ "Setup","Configuration"
61
+ "Show support tickets on admin dashboard","Afficher les billets d’assistance dans le tableau de bord d’administration"
62
+ "Show support tickets on customer view","Afficher les billets d’assistance dans la vue client"
63
+ "Show support tickets on order view","Afficher les billets d’assistance dans la vue commande"
64
+ "Single Sign-on - Admins and Agents","Connexion unique"
65
+ "Single Sign-on - End-users","Connexion unique – Utilisateurs finaux"
66
+ "Single Sign-on Enabled","Connexion unique activée"
67
+ "Single Sign-on Enabled","Connexion unique activée"
68
+ "Solved","Résolu"
69
+ "Status","Statut"
70
+ "Subject","Sujet"
71
+ "Successfully generated a new API token","Nouveau jeton API généré"
72
+ "Support Channels","Canaux d’assistance"
73
+ "Support Tickets","Billets d’assistance"
74
+ "Task","Tâche"
75
+ "Test Connection","Tester la connexion"
76
+ "The Zendesk log file has not been created. Check to see if logging has been enabled.","Le fichier journal Zendesk n’a pas été créé. Vérifiez que l’enregistrement est activé."
77
+ "Ticket #%s Created","Billet #%s créé"
78
+ "To generate a token, log in to Zendesk then select Manage > Channels > API > Token","Pour générer un jeton, connectez-vous à Zendesk, puis sélectionnez Gérer > Canaux > API > Jeton."
79
+ "Troubleshooting tips can be found at <a href="%s">%s</a>","Vous trouverez des conseils de dépannage sur <a href="%s">%s</a>"
80
+ "Twitter","Twitter"
81
+ "Type","Type"
82
+ "Updated","Mis à jour"
83
+ "Urgent","Urgente"
84
+ "Use Magento to manage admin and agent authentication.","Utilisez Magento pour gérer l’authentification des administrateurs et des agents."
85
+ "Use Magento to manage end-user authentication.","Utilisez Magento pour gérer l’authentification des utilisateurs finaux."
86
+ "Use Magento to manage user authentication.","Utilisez Magento pour gérer l’authentification des utilisateurs."
87
+ "Used to link order in Magento with tickets in Zendesk","Utilisé pour lier la commande dans Magento aux billets dans Zendesk"
88
+ "View All Tickets","Afficher tous les billets"
89
+ "View ticket in Zendesk","Afficher le billet dans Zendesk"
90
+ "Views to show on dashboards","Vues à afficher dans les tableaux de bord"
91
+ "Voice","Centre d’appels"
92
+ "Web Portal","Portail"
93
+ "Zendesk Domain","Domaine Zendesk"
94
+ "Zendesk Log Viewer","Afficheur du journal Zendesk"
95
+ "Zendesk Order Number field ID","ID de champ du numéro de commande Zendesk"
96
+ "Zendesk SSO token not been set. Please add this to the settings page.","Jeton de connexion unique Zendesk non configuré. Ajoutez-le à la page des paramètres."
97
+ "Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use.","Zendesk permet à vos clients de vous contacter en utilisant la méthode de leur choix. Utilisez les liens ci-dessous pour configurer les canaux que vous voulez utiliser."
98
+ "Zendesk domain not set. Please add this to the settings page.","Domaine Zendesk non configuré. Ajoutez-le à la page des paramètres."
app/locale/ja_JA/Zendesk_Zendesk.csv ADDED
@@ -0,0 +1,98 @@
1
+ "English","日本語 (Japanese)"
2
+ "API Details","APIの詳細"
3
+ "API Enabled","API有効"
4
+ "API Token","APIトークン"
5
+ "API test connection failed","APIテスト接続が失敗しました"
6
+ "API test connection successful","APIテスト接続が成功しました"
7
+ "API","API"
8
+ "Agent Email Address","エージェントのメールアドレス"
9
+ "Agent Token","エージェントのトークン"
10
+ "Are you sure you want to clear the entire Zendesk log?","Zendeskログをすべて消去しますか?"
11
+ "Assignee","担当者"
12
+ "Chat","チャット"
13
+ "Code to display Feedback Tab","「フィードバック」タブを表示するコード"
14
+ "Connection to Zendesk API failed","Zendesk APIへの接続が失敗しました"
15
+ "Connection to Zendesk API successful","Zendesk APIへの接続が成功しました"
16
+ "Create Ticket","チケットを作成"
17
+ "Create tickets from Contact Us form","「お問い合わせください」からチケットを作成"
18
+ "Customize Feedback Tab","Feedbackタブをカスタマイズ"
19
+ "Dashboard","ダッシュボード"
20
+ "Decide which features you would like turned on in your Magento store.","Magentoストアで有効にする機能を決めてください。"
21
+ "Description","説明"
22
+ "Display link to Zendesk in Magento footer","MagentoフッターにZendeskへのリンクを表示"
23
+ "Email","メール"
24
+ "Facebook","Facebook"
25
+ "Features","機能"
26
+ "Feedback Tab","フィードバックタブ"
27
+ "File size too large - only showing the last %s lines. Click Download to retrieve the entire file.","ファイルサイズが大きすぎます - 最後の%s行のみ表示します。「ダウンロード」をクリックして、ファイル全体を取得してください。"
28
+ "General settings that are required to connect Zendesk and Magento.","ZendeskとMagentoを接続するために必要な一般的な設定。"
29
+ "General","全般"
30
+ "Generate","生成"
31
+ "Group","グループ"
32
+ "Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers.","まだZendeskを設定していませんか?簡単な設定ガイドに従って、Zendeskを使用した顧客サポートを開始してください。"
33
+ "High","高"
34
+ "Incident","事象"
35
+ "Launch Zendesk","Zendeskを起動"
36
+ "Low","低"
37
+ "New Support Ticket","新規サポートチケット"
38
+ "New","新規"
39
+ "No tickets found","該当するチケットがありません"
40
+ "No views selected. Please select one or more from the settings page.","ビューが選択されていません。1つ以上のビューを設定ページから選択してください。"
41
+ "Normal","普通"
42
+ "On-hold","待機中"
43
+ "Open","オープン"
44
+ "Order Number","注文番号"
45
+ "Pending","保留中"
46
+ "Priority","優先度"
47
+ "Problem","問題"
48
+ "Question","質問"
49
+ "Remote Authentication Token","リモート認証トークン"
50
+ "Remote Authentication Token","リモート認証トークン"
51
+ "Requested","要求日"
52
+ "Requester Email","リクエスタのメール"
53
+ "Requester Name","リクエスタ名"
54
+ "Requester Website","リクエスタのWebサイト"
55
+ "Requester","リクエスタ"
56
+ "Required for Magento App inside Zendesk to work.","Zendesk内でMagnetアプリが動作するために必要です。"
57
+ "Save Config","設定の保存"
58
+ "Settings","設定"
59
+ "Setup guide","設定ガイド"
60
+ "Setup","設定"
61
+ "Show support tickets on admin dashboard","adminダッシュボードにサポートチケットを表示します。"
62
+ "Show support tickets on customer view","カスタマービューにサポートチケットを表示"
63
+ "Show support tickets on order view","オーダービューにサポートチケットを表示"
64
+ "Single Sign-on - Admins and Agents","シングルサインオン – 管理者およびエージェント"
65
+ "Single Sign-on - End-users","シングルサインオン - エンドユーザー"
66
+ "Single Sign-on Enabled","シングルサインオン有効"
67
+ "Single Sign-on Enabled","シングルサインオン有効"
68
+ "Solved","解決済み"
69
+ "Status","ステータス"
70
+ "Subject","件名"
71
+ "Successfully generated a new API token","新しいAPIトークンが正しく作成されました"
72
+ "Support Channels","サポートチャネル"
73
+ "Support Tickets","サポートチケット"
74
+ "Task","タスク"
75
+ "Test Connection","テスト接続"
76
+ "The Zendesk log file has not been created. Check to see if logging has been enabled.","Zendeskログファイルが作成されませんでした。ログが有効になっていたか確認してください。"
77
+ "Ticket #%s Created","チケット#%sが作成されました"
78
+ "To generate a token, log in to Zendesk then select Manage > Channels > API > Token","トークンを生成するには、Zendeskにログインして、「管理」>「チャネル」>「API」>「トークン」を選択します"
79
+ "Troubleshooting tips can be found at <a href="%s">%s</a>","トラブルシューティングのヒントが<a href="%s">%s</a>にあります"
80
+ "Twitter","Twitter"
81
+ "Type","タイプ"
82
+ "Updated","最終更新日時"
83
+ "Urgent","緊急"
84
+ "Use Magento to manage admin and agent authentication.","Magentoを使用して、管理者およびエージェント認証を管理します。"
85
+ "Use Magento to manage end-user authentication.","Magentoを使用して、エンドユーザー認証を管理します。"
86
+ "Use Magento to manage user authentication.","Magentoを使用して、ユーザー認証を管理します。"
87
+ "Used to link order in Magento with tickets in Zendesk","Magentoでの注文をZendeskのチケットにリンクさせるために使用"
88
+ "View All Tickets","すべてのチケットを表示"
89
+ "View ticket in Zendesk","Zendeskのチケットを表示"
90
+ "Views to show on dashboards","ダッシュボードに表示するビュー"
91
+ "Voice","Voice"
92
+ "Web Portal","Webポータル"
93
+ "Zendesk Domain","Zendeskドメイン"
94
+ "Zendesk Log Viewer","Zendeskログビューア"
95
+ "Zendesk Order Number field ID","Zendesk注文番号フィールドID"
96
+ "Zendesk SSO token not been set. Please add this to the settings page.","Zendesk SSOトークンが設定されていません。設定ページにこれを追加してください。"
97
+ "Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use.","Zendeskでは、あなたのお客様が好きな方法で問い合わせることを可能にします。下のリンクをたどって、使用するチャネルを設定してください。"
98
+ "Zendesk domain not set. Please add this to the settings page.","Zendeskドメインが設定されていません。設定ページにこれを追加してください。"
app/locale/ko_KO/Zendesk_Zendesk.csv ADDED
@@ -0,0 +1,98 @@
1
+ "English","한국어 (Korean)"
2
+ "API Details","API 세부 정보"
3
+ "API Enabled","API 사용"
4
+ "API Token","API 토큰"
5
+ "API test connection failed","API 연결 테스트에 실패했습니다"
6
+ "API test connection successful","API 연결 테스트에 성공했습니다"
7
+ "API","API"
8
+ "Agent Email Address","상담원 이메일 주소"
9
+ "Agent Token","상담원 토큰"
10
+ "Are you sure you want to clear the entire Zendesk log?","전체 Zendesk 로그를 지우시겠습니까?"
11
+ "Assignee","담당자"
12
+ "Chat","채팅"
13
+ "Code to display Feedback Tab","피드백 탭을 표시하는 코드"
14
+ "Connection to Zendesk API failed","Zendesk API 연결에 실패했습니다"
15
+ "Connection to Zendesk API successful","Zendesk API 연결에 성공했습니다"
16
+ "Create Ticket","티켓 만들기"
17
+ "Create tickets from Contact Us form","사용자 문의 양식에서 티켓 만들기"
18
+ "Customize Feedback Tab","피드백 탭 사용자 지정"
19
+ "Dashboard","대시보드"
20
+ "Decide which features you would like turned on in your Magento store.","Magento 스토어에서 설정하고자 하는 기능을 결정합니다."
21
+ "Description","설명"
22
+ "Display link to Zendesk in Magento footer","Magento 바닥글에 Zendesk에 대한 링크 표시"
23
+ "Email","이메일"
24
+ "Facebook","페이스북"
25
+ "Features","기능"
26
+ "Feedback Tab","피드백 탭"
27
+ "File size too large - only showing the last %s lines. Click Download to retrieve the entire file.","파일 크기가 너무 커서 마지막 %s개 행만 표시합니다. 전체 파일을 검색하려면 다운로드를 클릭하십시오."
28
+ "General settings that are required to connect Zendesk and Magento.","Zendesk와 Magento를 연결하는 데 필요한 일반 설정입니다."
29
+ "General","일반"
30
+ "Generate","생성"
31
+ "Group","그룹"
32
+ "Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers.","아직 Zendesk를 설정하지 않으셨습니까? 쉬운 설치 설명서를 따라 Zendesk를 설치하여 고객을 지원하십시오."
33
+ "High","높음"
34
+ "Incident","사건"
35
+ "Launch Zendesk","Zendesk 시작"
36
+ "Low","낮음"
37
+ "New Support Ticket","새 지원 티켓"
38
+ "New","신규"
39
+ "No tickets found","티켓을 찾을 수 없습니다"
40
+ "No views selected. Please select one or more from the settings page.","보기를 선택하지 않았습니다. 설정 페이지에서 하나 이상을 선택하십시오."
41
+ "Normal","보통"
42
+ "On-hold","대기"
43
+ "Open","등록"
44
+ "Order Number","주문 번호"
45
+ "Pending","보류"
46
+ "Priority","우선 순위"
47
+ "Problem","문제"
48
+ "Question","질문"
49
+ "Remote Authentication Token","원격 인증 토큰"
50
+ "Remote Authentication Token","원격 인증 토큰"
51
+ "Requested","요청"
52
+ "Requester Email","요청자 이메일"
53
+ "Requester Name","요청자 이름"
54
+ "Requester Website","요청자 웹사이트"
55
+ "Requester","요청자"
56
+ "Required for Magento App inside Zendesk to work.","Zendesk 내부 Magento 앱 작동을 위해 필요한 사항"
57
+ "Save Config","구성 저장"
58
+ "Settings","설정"
59
+ "Setup guide","설치 설명서"
60
+ "Setup","설정"
61
+ "Show support tickets on admin dashboard","관리자 대시보드에서 지원 티켓 표시"
62
+ "Show support tickets on customer view","고객 보기에서 지원 티켓 표시"
63
+ "Show support tickets on order view","주문 보기에서 지원 티켓 표시"
64
+ "Single Sign-on - Admins and Agents","관리자 및 상담원에 대한 통합 인증"
65
+ "Single Sign-on - End-users","최종 사용자에 대한 통합 인증"
66
+ "Single Sign-on Enabled","통합 인증 사용"
67
+ "Single Sign-on Enabled","통합 인증 사용"
68
+ "Solved","해결"
69
+ "Status","상태"
70
+ "Subject","제목"
71
+ "Successfully generated a new API token","성공적으로 새로운 API 토큰 생성"
72
+ "Support Channels","지원 채널"
73
+ "Support Tickets","지원 티켓"
74
+ "Task","작업"
75
+ "Test Connection","연결 테스트"
76
+ "The Zendesk log file has not been created. Check to see if logging has been enabled.","Zendesk 로그 파일이 만들어지 않았습니다. 로깅이 활성화되었는지를 확인하십시오."
77
+ "Ticket #%s Created","티켓 #%s을(를) 만들었습니다"
78
+ "To generate a token, log in to Zendesk then select Manage > Channels > API > Token","토큰을 생성하려면 Zendesk에 로그인한 후 관리 > 채널 > API > 토큰을 선택합니다."
79
+ "Troubleshooting tips can be found at <a href="%s">%s</a>","문제 해결 방법에 대한 팁을 <a href="%s">%s</a>에서 제공합니다"
80
+ "Twitter","트위터"
81
+ "Type","유형"
82
+ "Updated","업데이트됨"
83
+ "Urgent","긴급"
84
+ "Use Magento to manage admin and agent authentication.","관리자 및 상담원 인증을 관리하려면 Magento를 사용하십시오."
85
+ "Use Magento to manage end-user authentication.","최종 사용자 인증을 관리하려면 Magento를 사용하십시오."
86
+ "Use Magento to manage user authentication.","사용자 인증을 관리하려면 Magento를 사용하십시오."
87
+ "Used to link order in Magento with tickets in Zendesk","Magento의 주문과 Zendesk의 티켓 연결에 사용됩니다."
88
+ "View All Tickets","모든 티켓 보기"
89
+ "View ticket in Zendesk","Zendesk의 티켓 보기"
90
+ "Views to show on dashboards","대시보드에 표시할 보기"
91
+ "Voice","음성"
92
+ "Web Portal","웹 포털"
93
+ "Zendesk Domain","Zendesk 도메인"
94
+ "Zendesk Log Viewer","Zendesk 로그 뷰어"
95
+ "Zendesk Order Number field ID","Zendesk 주문 번호 필드 ID"
96
+ "Zendesk SSO token not been set. Please add this to the settings page.","Zendesk SSO 토큰이 설정되지 않았습니다. Zendesk SSO 토큰을 설정 페이지에 추가하십시오."
97
+ "Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use.","Zendesk를 통해 고객들이 원하는 방법을 사용하여 귀사에 연락할수 있습니다. 사용하고자하는 채널을 구성하려면 아래 링크를 사용하십시오."
98
+ "Zendesk domain not set. Please add this to the settings page.","Zendesk 도메인이 설정되지 않았습니다. Zendesk 도메인을 설정 페이지에 추가하십시오."
app/locale/no_NO/Zendesk_Zendesk.csv ADDED
@@ -0,0 +1,98 @@
1
+ "English","Norsk"
2
+ "API Details","API Details"
3
+ "API Enabled","API Enabled"
4
+ "API Token","API Token"
5
+ "API test connection failed","API test connection failed"
6
+ "API test connection successful","API test connection successful"
7
+ "API","API"
8
+ "Agent Email Address","Agent Email Address"
9
+ "Agent Token","Agent Token"
10
+ "Are you sure you want to clear the entire Zendesk log?","Are you sure you want to clear the entire Zendesk log?"
11
+ "Assignee","Assignee"
12
+ "Chat","Chat"
13
+ "Code to display Feedback Tab","Code to display Feedback Tab"
14
+ "Connection to Zendesk API failed","Connection to Zendesk API failed"
15
+ "Connection to Zendesk API successful","Connection to Zendesk API successful"
16
+ "Create Ticket","Create Ticket"
17
+ "Create tickets from Contact Us form","Create tickets from Contact Us form"
18
+ "Customize Feedback Tab","Customize Feedback Tab"
19
+ "Dashboard","Dashboard"
20
+ "Decide which features you would like turned on in your Magento store.","Decide which features you would like turned on in your Magento store."
21
+ "Description","Description"
22
+ "Display link to Zendesk in Magento footer","Display link to Zendesk in Magento footer"
23
+ "Email","Email"
24
+ "Facebook","Facebook"
25
+ "Features","Features"
26
+ "Feedback Tab","Feedback Tab"
27
+ "File size too large - only showing the last %s lines. Click Download to retrieve the entire file.","File size too large - only showing the last %s lines. Click Download to retrieve the entire file."
28
+ "General settings that are required to connect Zendesk and Magento.","General settings that are required to connect Zendesk and Magento."
29
+ "General","General"
30
+ "Generate","Generate"
31
+ "Group","Group"
32
+ "Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers.","Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers."
33
+ "High","Høy"
34
+ "Incident","Incident"
35
+ "Launch Zendesk","Launch Zendesk"
36
+ "Low","Low"
37
+ "New Support Ticket","New Support Ticket"
38
+ "New","New"
39
+ "No tickets found","No tickets found"
40
+ "No views selected. Please select one or more from the settings page.","No views selected. Please select one or more from the settings page."
41
+ "Normal","Normal"
42
+ "On-hold","On-hold"
43
+ "Open","Open"
44
+ "Order Number","Order Number"
45
+ "Pending","Pending"
46
+ "Priority","Priority"
47
+ "Problem","Problem"
48
+ "Question","Question"
49
+ "Remote Authentication Token","Remote Authentication Token"
50
+ "Remote Authentication Token","Remote Authentication Token"
51
+ "Requested","Requested"
52
+ "Requester Email","Requester Email"
53
+ "Requester Name","Requester Name"
54
+ "Requester Website","Requester Website"
55
+ "Requester","Requester"
56
+ "Required for Magento App inside Zendesk to work.","Required for Magento App inside Zendesk to work."
57
+ "Save Config","Save Config"
58
+ "Settings","Settings"
59
+ "Setup guide","Setup guide"
60
+ "Setup","Setup"
61
+ "Show support tickets on admin dashboard","Show support tickets on admin dashboard"
62
+ "Show support tickets on customer view","Show support tickets on customer view"
63
+ "Show support tickets on order view","Show support tickets on order view"
64
+ "Single Sign-on - Admins and Agents","Single Sign-on - Admins and Agents"
65
+ "Single Sign-on - End-users","Single Sign-on - End-users"
66
+ "Single Sign-on Enabled","Single Sign-on Enabled"
67
+ "Single Sign-on Enabled","Single Sign-on Enabled"
68
+ "Solved","Solved"
69
+ "Status","Status"
70
+ "Subject","Subject"
71
+ "Successfully generated a new API token","Successfully generated a new API token"
72
+ "Support Channels","Support Channels"
73
+ "Support Tickets","Support Tickets"
74
+ "Task","Task"
75
+ "Test Connection","Test Connection"
76
+ "The Zendesk log file has not been created. Check to see if logging has been enabled.","The Zendesk log file has not been created. Check to see if logging has been enabled."
77
+ "Ticket #%s Created","Ticket #%s Created"
78
+ "To generate a token, log in to Zendesk then select Manage > Channels > API > Token","To generate a token, log in to Zendesk then select Manage > Channels > API > Token"
79
+ "Troubleshooting tips can be found at <a href="%s">%s</a>","Troubleshooting tips can be found at <a href="%s">%s</a>"
80
+ "Twitter","Twitter"
81
+ "Type","Type"
82
+ "Updated","Updated"
83
+ "Urgent","Urgent"
84
+ "Use Magento to manage admin and agent authentication.","Use Magento to manage admin and agent authentication."
85
+ "Use Magento to manage end-user authentication.","Use Magento to manage end-user authentication."
86
+ "Use Magento to manage user authentication.","Use Magento to manage user authentication."
87
+ "Used to link order in Magento with tickets in Zendesk","Used to link order in Magento with tickets in Zendesk"
88
+ "View All Tickets","View All Tickets"
89
+ "View ticket in Zendesk","View ticket in Zendesk"
90
+ "Views to show on dashboards","Views to show on dashboards"
91
+ "Voice","Voice"
92
+ "Web Portal","Web Portal"
93
+ "Zendesk Domain","Zendesk Domain"
94
+ "Zendesk Log Viewer","Zendesk Log Viewer"
95
+ "Zendesk Order Number field ID","Zendesk Order Number field ID"
96
+ "Zendesk SSO token not been set. Please add this to the settings page.","Zendesk SSO token not been set. Please add this to the settings page."
97
+ "Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use.","Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use."
98
+ "Zendesk domain not set. Please add this to the settings page.","Zendesk domain not set. Please add this to the settings page."
app/locale/pt_PT/Zendesk_Zendesk.csv ADDED
@@ -0,0 +1,98 @@
1
+ "English","Português (Portugal)"
2
+ "API Details","Detalhes de API"
3
+ "API Enabled","API ativada"
4
+ "API Token","Token da API"
5
+ "API test connection failed","Falha no teste de conexão da API"
6
+ "API test connection successful","Teste de conexão da API com êxito"
7
+ "API","API"
8
+ "Agent Email Address","Endereço de email do agente"
9
+ "Agent Token","Token de agente"
10
+ "Are you sure you want to clear the entire Zendesk log?","Tem certeza de que deseja limpar todo o registro do Zendesk?"
11
+ "Assignee","Atribuído"
12
+ "Chat","Chat"
13
+ "Code to display Feedback Tab","Código para exibir Aba de ajuda"
14
+ "Connection to Zendesk API failed","Falha no teste da conexão da API do Zendesk"
15
+ "Connection to Zendesk API successful","Teste da conexão da API do Zendesk com êxito"
16
+ "Create Ticket","Criar ticket"
17
+ "Create tickets from Contact Us form","Criar tickets a partir do formulário Entre em contato conosco"
18
+ "Customize Feedback Tab","Personalizar Aba de ajuda"
19
+ "Dashboard","Painel de controle"
20
+ "Decide which features you would like turned on in your Magento store.","Decida quais recursos deseja ativar em sua loja Magento."
21
+ "Description","Descrição"
22
+ "Display link to Zendesk in Magento footer","Exibir link para o Zendesk no rodapé do Magento"
23
+ "Email","Email"
24
+ "Facebook","Facebook"
25
+ "Features","Características"
26
+ "Feedback Tab","Aba de ajuda"
27
+ "File size too large - only showing the last %s lines. Click Download to retrieve the entire file.","Tamanho de arquivo muito grande - exibindo apenas as últimas %s linhas. Clique em Baixar para recuperar todo o arquivo."
28
+ "General settings that are required to connect Zendesk and Magento.","Configurações gerais obrigatórias para conectar o Zendesk ao Magento."
29
+ "General","Geral"
30
+ "Generate","Gerar"
31
+ "Group","Grupo"
32
+ "Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers.","Ainda não configurou o Zendesk? Siga nosso guia de configuração fácil para começar a usar o Zendesk para dar suporte a seus clientes."
33
+ "High","Alta"
34
+ "Incident","Incidente"
35
+ "Launch Zendesk","Iniciar o Zendesk"
36
+ "Low","Baixa"
37
+ "New Support Ticket","Novo ticket de suporte"
38
+ "New","Novo"
39
+ "No tickets found","Nenhum ticket foi encontrado"
40
+ "No views selected. Please select one or more from the settings page.","Nenhuma visualização selecionada. Selecione uma ou mais da página de configurações."
41
+ "Normal","Normal"
42
+ "On-hold","Em espera"
43
+ "Open","Aberto"
44
+ "Order Number","Número do pedido"
45
+ "Pending","Pendente"
46
+ "Priority","Prioridade"
47
+ "Problem","Problema"
48
+ "Question","Pergunta"
49
+ "Remote Authentication Token","Token de autenticação remota"
50
+ "Remote Authentication Token","Token de autenticação remota"
51
+ "Requested","Solicitado"
52
+ "Requester Email","Email do solicitante"
53
+ "Requester Name","Nome do solicitante"
54
+ "Requester Website","Website do solicitante"
55
+ "Requester","Solicitante"
56
+ "Required for Magento App inside Zendesk to work.","Obrigatório para que o aplicativo do Magento no Zendesk funcione."
57
+ "Save Config","Salvar configurações"
58
+ "Settings","Configurações"
59
+ "Setup guide","Guia de configuração"
60
+ "Setup","Configuração"
61
+ "Show support tickets on admin dashboard","Exibir tickets de suporte no painel de informações"
62
+ "Show support tickets on customer view","Mostrar tickets de suporte na visualização do cliente"
63
+ "Show support tickets on order view","Mostrar tickets de suporte na visualização de pedidos"
64
+ "Single Sign-on - Admins and Agents","Single Sign-On Ativado"
65
+ "Single Sign-on - End-users","Single Sign-on - Usuários finais"
66
+ "Single Sign-on Enabled","Single Sign-On habilitado"
67
+ "Single Sign-on Enabled","Single Sign-On habilitado"
68
+ "Solved","Resolvido"
69
+ "Status","Status"
70
+ "Subject","Assunto"
71
+ "Successfully generated a new API token","Token da API gerado com êxito"
72
+ "Support Channels","Canais de suporte"
73
+ "Support Tickets","Tickets de suporte"
74
+ "Task","Tarefa"
75
+ "Test Connection","Testar conexão"
76
+ "The Zendesk log file has not been created. Check to see if logging has been enabled.","O arquivo do registro do Zendesk não foi criado. Verifique se o registro foi habilitado."
77
+ "Ticket #%s Created","Ticket #%s criado"
78
+ "To generate a token, log in to Zendesk then select Manage > Channels > API > Token","Para gerar um token, faça login no Zendesk e selecione Gerir > Canais > API > Token"
79
+ "Troubleshooting tips can be found at <a href="%s">%s</a>","As dicas para solução de problemas podem ser encontradas em <a href="%s">%s</a>"
80
+ "Twitter","Twitter"
81
+ "Type","Tipo"
82
+ "Updated","Atualizado"
83
+ "Urgent","Urgente"
84
+ "Use Magento to manage admin and agent authentication.","Use o Magento para gerenciar a autenticação de administrador e de agente."
85
+ "Use Magento to manage end-user authentication.","Use o Magento para gerenciar a autenticação de usuário final."
86
+ "Use Magento to manage user authentication."," Use o Magento para gerir a autenticação de utilizadores."
87
+ "Used to link order in Magento with tickets in Zendesk","Usado para vincular o pedido no Magento com tickets no Zendesk"
88
+ "View All Tickets","Visualizar todos os tickets"
89
+ "View ticket in Zendesk","Visualizar ticket no Zendesk"
90
+ "Views to show on dashboards","Visualizações a serem exibidas nos painéis de informação"
91
+ "Voice","Voice"
92
+ "Web Portal","Portal web"
93
+ "Zendesk Domain","Domínio Zendesk"
94
+ "Zendesk Log Viewer","Visualizador de registro do Zendesk"
95
+ "Zendesk Order Number field ID","ID do campo número do pedido do Zendesk"
96
+ "Zendesk SSO token not been set. Please add this to the settings page.","O token do Zendesk SSO não foi configurado. Adicione-o à página de configurações."
97
+ "Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use.","O Zendesk permite que seus clientes entrem em contato com você usando o método que eles preferirem. Use os links abaixo para configurar os canais que você deseja usar."
98
+ "Zendesk domain not set. Please add this to the settings page.","Domínio Zendesk não configurado. Adicione-o à página de configurações."
app/locale/sv_SV/Zendesk_Zendesk.csv ADDED
@@ -0,0 +1,98 @@
1
+ "English","Svenska"
2
+ "API Details","API Details"
3
+ "API Enabled","API Enabled"
4
+ "API Token","API Token"
5
+ "API test connection failed","API test connection failed"
6
+ "API test connection successful","API test connection successful"
7
+ "API","API"
8
+ "Agent Email Address","Agent E-post Adress"
9
+ "Agent Token","Agent Token"
10
+ "Are you sure you want to clear the entire Zendesk log?","Are you sure you want to clear the entire Zendesk log?"
11
+ "Assignee","Assignee"
12
+ "Chat","Chat"
13
+ "Code to display Feedback Tab","Code to display Feedback Tab"
14
+ "Connection to Zendesk API failed","Connection to Zendesk API failed"
15
+ "Connection to Zendesk API successful","Connection to Zendesk API successful"
16
+ "Create Ticket","Create Ticket"
17
+ "Create tickets from Contact Us form","Create tickets from Contact Us form"
18
+ "Customize Feedback Tab","Customize Feedback Tab"
19
+ "Dashboard","Dashboard"
20
+ "Decide which features you would like turned on in your Magento store.","Decide which features you would like turned on in your Magento store."
21
+ "Description","Description"
22
+ "Display link to Zendesk in Magento footer","Display link to Zendesk in Magento footer"
23
+ "Email","Email"
24
+ "Facebook","Facebook"
25
+ "Features","Funktioner"
26
+ "Feedback Tab","Feedback Tab"
27
+ "File size too large - only showing the last %s lines. Click Download to retrieve the entire file.","File size too large - only showing the last %s lines. Click Download to retrieve the entire file."
28
+ "General settings that are required to connect Zendesk and Magento.","Allmänna inställningar som är krävs för att koppla ihop Zendesk och Magento."
29
+ "General","Allmänt"
30
+ "Generate","Generate"
31
+ "Group","Group"
32
+ "Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers.","Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers."
33
+ "High","High"
34
+ "Incident","Incident"
35
+ "Launch Zendesk","Launch Zendesk"
36
+ "Low","Low"
37
+ "New Support Ticket","New Support Ticket"
38
+ "New","New"
39
+ "No tickets found","No tickets found"
40
+ "No views selected. Please select one or more from the settings page.","No views selected. Please select one or more from the settings page."
41
+ "Normal","Normal"
42
+ "On-hold","On-hold"
43
+ "Open","Open"
44
+ "Order Number","Order Number"
45
+ "Pending","Pending"
46
+ "Priority","Priority"
47
+ "Problem","Problem"
48
+ "Question","Question"
49
+ "Remote Authentication Token","Remote Authentication Token"
50
+ "Remote Authentication Token","Remote Authentication Token"
51
+ "Requested","Requested"
52
+ "Requester Email","Requester Email"
53
+ "Requester Name","Requester Name"
54
+ "Requester Website","Requester Website"
55
+ "Requester","Requester"
56
+ "Required for Magento App inside Zendesk to work.","Required for Magento App inside Zendesk to work."
57
+ "Save Config","Save Config"
58
+ "Settings","Settings"
59
+ "Setup guide","Setup guide"
60
+ "Setup","Setup"
61
+ "Show support tickets on admin dashboard","Show support tickets on admin dashboard"
62
+ "Show support tickets on customer view","Show support tickets on customer view"
63
+ "Show support tickets on order view","Show support tickets on order view"
64
+ "Single Sign-on - Admins and Agents","Single Sign-on Aktiverat"
65
+ "Single Sign-on - End-users","Single Sign-on - End-users"
66
+ "Single Sign-on Enabled","Single Sign-on Enabled"
67
+ "Single Sign-on Enabled","Single Sign-on Enabled"
68
+ "Solved","Solved"
69
+ "Status","Status"
70
+ "Subject","Subject"
71
+ "Successfully generated a new API token","Successfully generated a new API token"
72
+ "Support Channels","Support Channels"
73
+ "Support Tickets","Support Tickets"
74
+ "Task","Task"
75
+ "Test Connection","Test Connection"
76
+ "The Zendesk log file has not been created. Check to see if logging has been enabled.","The Zendesk log file has not been created. Check to see if logging has been enabled."
77
+ "Ticket #%s Created","Ticket #%s Created"
78
+ "To generate a token, log in to Zendesk then select Manage > Channels > API > Token","För att generera ett token loggar du in i Zendesk och väljer Hantera > Kanaler > API > Token"
79
+ "Troubleshooting tips can be found at <a href="%s">%s</a>","Troubleshooting tips can be found at <a href="%s">%s</a>"
80
+ "Twitter","Twitter"
81
+ "Type","Type"
82
+ "Updated","Updated"
83
+ "Urgent","Urgent"
84
+ "Use Magento to manage admin and agent authentication.","Use Magento to manage admin and agent authentication."
85
+ "Use Magento to manage end-user authentication.","Use Magento to manage end-user authentication."
86
+ "Use Magento to manage user authentication.","Använd Magento för att hantera användarautentisering. "
87
+ "Used to link order in Magento with tickets in Zendesk","Used to link order in Magento with tickets in Zendesk"
88
+ "View All Tickets","View All Tickets"
89
+ "View ticket in Zendesk","View ticket in Zendesk"
90
+ "Views to show on dashboards","Views to show on dashboards"
91
+ "Voice","Voice"
92
+ "Web Portal","Web Portal"
93
+ "Zendesk Domain","Zendesk Domän"
94
+ "Zendesk Log Viewer","Zendesk Log Viewer"
95
+ "Zendesk Order Number field ID","Zendesk Order Number field ID"
96
+ "Zendesk SSO token not been set. Please add this to the settings page.","Zendesk SSO token not been set. Please add this to the settings page."
97
+ "Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use.","Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use."
98
+ "Zendesk domain not set. Please add this to the settings page.","Zendesk domain not set. Please add this to the settings page."
app/locale/tr_TR/Zendesk_Zendesk.csv ADDED
@@ -0,0 +1,98 @@
1
+ "English","Türkçe"
2
+ "API Details","API Details"
3
+ "API Enabled","API Enabled"
4
+ "API Token","API Token"
5
+ "API test connection failed","API test connection failed"
6
+ "API test connection successful","API test connection successful"
7
+ "API","API"
8
+ "Agent Email Address","Agent Email Address"
9
+ "Agent Token","Agent Token"
10
+ "Are you sure you want to clear the entire Zendesk log?","Are you sure you want to clear the entire Zendesk log?"
11
+ "Assignee","Assignee"
12
+ "Chat","Chat"
13
+ "Code to display Feedback Tab","Code to display Feedback Tab"
14
+ "Connection to Zendesk API failed","Connection to Zendesk API failed"
15
+ "Connection to Zendesk API successful","Connection to Zendesk API successful"
16
+ "Create Ticket","Create Ticket"
17
+ "Create tickets from Contact Us form","Create tickets from Contact Us form"
18
+ "Customize Feedback Tab","Customize Feedback Tab"
19
+ "Dashboard","Dashboard"
20
+ "Decide which features you would like turned on in your Magento store.","Decide which features you would like turned on in your Magento store."
21
+ "Description","Description"
22
+ "Display link to Zendesk in Magento footer","Display link to Zendesk in Magento footer"
23
+ "Email","Email"
24
+ "Facebook","Facebook"
25
+ "Features","Features"
26
+ "Feedback Tab","Feedback Tab"
27
+ "File size too large - only showing the last %s lines. Click Download to retrieve the entire file.","File size too large - only showing the last %s lines. Click Download to retrieve the entire file."
28
+ "General settings that are required to connect Zendesk and Magento.","General settings that are required to connect Zendesk and Magento."
29
+ "General","General"
30
+ "Generate","Generate"
31
+ "Group","Group"
32
+ "Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers.","Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers."
33
+ "High","High"
34
+ "Incident","Incident"
35
+ "Launch Zendesk","Launch Zendesk"
36
+ "Low","Low"
37
+ "New Support Ticket","New Support Ticket"
38
+ "New","New"
39
+ "No tickets found","No tickets found"
40
+ "No views selected. Please select one or more from the settings page.","No views selected. Please select one or more from the settings page."
41
+ "Normal","Normal"
42
+ "On-hold","On-hold"
43
+ "Open","Open"
44
+ "Order Number","Order Number"
45
+ "Pending","Pending"
46
+ "Priority","Priority"
47
+ "Problem","Problem"
48
+ "Question","Question"
49
+ "Remote Authentication Token","Remote Authentication Token"
50
+ "Remote Authentication Token","Remote Authentication Token"
51
+ "Requested","Requested"
52
+ "Requester Email","Requester Email"
53
+ "Requester Name","Requester Name"
54
+ "Requester Website","Requester Website"
55
+ "Requester","Requester"
56
+ "Required for Magento App inside Zendesk to work.","Required for Magento App inside Zendesk to work."
57
+ "Save Config","Save Config"
58
+ "Settings","Settings"
59
+ "Setup guide","Setup guide"
60
+ "Setup","Setup"
61
+ "Show support tickets on admin dashboard","Show support tickets on admin dashboard"
62
+ "Show support tickets on customer view","Show support tickets on customer view"
63
+ "Show support tickets on order view","Show support tickets on order view"
64
+ "Single Sign-on - Admins and Agents","Single Sign-on - Admins and Agents"
65
+ "Single Sign-on - End-users","Single Sign-on - End-users"
66
+ "Single Sign-on Enabled","Single Sign-on Enabled"
67
+ "Single Sign-on Enabled","Single Sign-on Enabled"
68
+ "Solved","Solved"
69
+ "Status","Status"
70
+ "Subject","Subject"
71
+ "Successfully generated a new API token","Successfully generated a new API token"
72
+ "Support Channels","Support Channels"
73
+ "Support Tickets","Support Tickets"
74
+ "Task","Task"
75
+ "Test Connection","Test Connection"
76
+ "The Zendesk log file has not been created. Check to see if logging has been enabled.","The Zendesk log file has not been created. Check to see if logging has been enabled."
77
+ "Ticket #%s Created","Ticket #%s Created"
78
+ "To generate a token, log in to Zendesk then select Manage > Channels > API > Token","To generate a token, log in to Zendesk then select Manage > Channels > API > Token"
79
+ "Troubleshooting tips can be found at <a href="%s">%s</a>","Troubleshooting tips can be found at <a href="%s">%s</a>"
80
+ "Twitter","Twitter"
81
+ "Type","Type"
82
+ "Updated","Updated"
83
+ "Urgent","Urgent"
84
+ "Use Magento to manage admin and agent authentication.","Use Magento to manage admin and agent authentication."
85
+ "Use Magento to manage end-user authentication.","Use Magento to manage end-user authentication."
86
+ "Use Magento to manage user authentication.","Use Magento to manage user authentication."
87
+ "Used to link order in Magento with tickets in Zendesk","Used to link order in Magento with tickets in Zendesk"
88
+ "View All Tickets","View All Tickets"
89
+ "View ticket in Zendesk","View ticket in Zendesk"
90
+ "Views to show on dashboards","Views to show on dashboards"
91
+ "Voice","Voice"
92
+ "Web Portal","Web Portal"
93
+ "Zendesk Domain","Zendesk Domain"
94
+ "Zendesk Log Viewer","Zendesk Log Viewer"
95
+ "Zendesk Order Number field ID","Zendesk Order Number field ID"
96
+ "Zendesk SSO token not been set. Please add this to the settings page.","Zendesk SSO token not been set. Please add this to the settings page."
97
+ "Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use.","Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use."
98
+ "Zendesk domain not set. Please add this to the settings page.","Zendesk domain not set. Please add this to the settings page."
app/locale/uk_UK/Zendesk_Zendesk.csv ADDED
@@ -0,0 +1,98 @@
1
+ "English","Українська"
2
+ "API Details","API Details"
3
+ "API Enabled","API Enabled"
4
+ "API Token","API Token"
5
+ "API test connection failed","API test connection failed"
6
+ "API test connection successful","API test connection successful"
7
+ "API","API"
8
+ "Agent Email Address","Agent Email Address"
9
+ "Agent Token","Agent Token"
10
+ "Are you sure you want to clear the entire Zendesk log?","Are you sure you want to clear the entire Zendesk log?"
11
+ "Assignee","Assignee"
12
+ "Chat","Chat"
13
+ "Code to display Feedback Tab","Code to display Feedback Tab"
14
+ "Connection to Zendesk API failed","Connection to Zendesk API failed"
15
+ "Connection to Zendesk API successful","Connection to Zendesk API successful"
16
+ "Create Ticket","Create Ticket"
17
+ "Create tickets from Contact Us form","Create tickets from Contact Us form"
18
+ "Customize Feedback Tab","Customize Feedback Tab"
19
+ "Dashboard","Dashboard"
20
+ "Decide which features you would like turned on in your Magento store.","Decide which features you would like turned on in your Magento store."
21
+ "Description","Description"
22
+ "Display link to Zendesk in Magento footer","Display link to Zendesk in Magento footer"
23
+ "Email","Email"
24
+ "Facebook","Facebook"
25
+ "Features","Features"
26
+ "Feedback Tab","Feedback Tab"
27
+ "File size too large - only showing the last %s lines. Click Download to retrieve the entire file.","File size too large - only showing the last %s lines. Click Download to retrieve the entire file."
28
+ "General settings that are required to connect Zendesk and Magento.","General settings that are required to connect Zendesk and Magento."
29
+ "General","General"
30
+ "Generate","Generate"
31
+ "Group","Group"
32
+ "Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers.","Haven't setup Zendesk yet? Follow our easy setup guide to start using Zendesk to support your customers."
33
+ "High","High"
34
+ "Incident","Incident"
35
+ "Launch Zendesk","Launch Zendesk"
36
+ "Low","Low"
37
+ "New Support Ticket","New Support Ticket"
38
+ "New","New"
39
+ "No tickets found","No tickets found"
40
+ "No views selected. Please select one or more from the settings page.","No views selected. Please select one or more from the settings page."
41
+ "Normal","Normal"
42
+ "On-hold","On-hold"
43
+ "Open","Open"
44
+ "Order Number","Order Number"
45
+ "Pending","Pending"
46
+ "Priority","Priority"
47
+ "Problem","Problem"
48
+ "Question","Question"
49
+ "Remote Authentication Token","Remote Authentication Token"
50
+ "Remote Authentication Token","Remote Authentication Token"
51
+ "Requested","Requested"
52
+ "Requester Email","Requester Email"
53
+ "Requester Name","Requester Name"
54
+ "Requester Website","Requester Website"
55
+ "Requester","Requester"
56
+ "Required for Magento App inside Zendesk to work.","Required for Magento App inside Zendesk to work."
57
+ "Save Config","Save Config"
58
+ "Settings","Settings"
59
+ "Setup guide","Setup guide"
60
+ "Setup","Setup"
61
+ "Show support tickets on admin dashboard","Show support tickets on admin dashboard"
62
+ "Show support tickets on customer view","Show support tickets on customer view"
63
+ "Show support tickets on order view","Show support tickets on order view"
64
+ "Single Sign-on - Admins and Agents","Single Sign-on - Admins and Agents"
65
+ "Single Sign-on - End-users","Single Sign-on - End-users"
66
+ "Single Sign-on Enabled","Single Sign-on Enabled"
67
+ "Single Sign-on Enabled","Single Sign-on Enabled"
68
+ "Solved","Solved"
69
+ "Status","Status"
70
+ "Subject","Subject"
71
+ "Successfully generated a new API token","Successfully generated a new API token"
72
+ "Support Channels","Support Channels"
73
+ "Support Tickets","Support Tickets"
74
+ "Task","Task"
75
+ "Test Connection","Test Connection"
76
+ "The Zendesk log file has not been created. Check to see if logging has been enabled.","The Zendesk log file has not been created. Check to see if logging has been enabled."
77
+ "Ticket #%s Created","Ticket #%s Created"
78
+ "To generate a token, log in to Zendesk then select Manage > Channels > API > Token","To generate a token, log in to Zendesk then select Manage > Channels > API > Token"
79
+ "Troubleshooting tips can be found at <a href="%s">%s</a>","Troubleshooting tips can be found at <a href="%s">%s</a>"
80
+ "Twitter","Twitter"
81
+ "Type","Type"
82
+ "Updated","Updated"
83
+ "Urgent","Urgent"
84
+ "Use Magento to manage admin and agent authentication.","Use Magento to manage admin and agent authentication."
85
+ "Use Magento to manage end-user authentication.","Use Magento to manage end-user authentication."
86
+ "Use Magento to manage user authentication.","Use Magento to manage user authentication."
87
+ "Used to link order in Magento with tickets in Zendesk","Used to link order in Magento with tickets in Zendesk"
88
+ "View All Tickets","View All Tickets"
89
+ "View ticket in Zendesk","View ticket in Zendesk"
90
+ "Views to show on dashboards","Views to show on dashboards"
91
+ "Voice","Voice"
92
+ "Web Portal","Web Portal"
93
+ "Zendesk Domain","Zendesk Domain"
94
+ "Zendesk Log Viewer","Zendesk Log Viewer"
95
+ "Zendesk Order Number field ID","Zendesk Order Number field ID"
96
+ "Zendesk SSO token not been set. Please add this to the settings page.","Zendesk SSO token not been set. Please add this to the settings page."
97
+ "Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use.","Zendesk allows your customers to contact you using the methods they prefer. Use the links below to configure the channels you would like to use."
98
+ "Zendesk domain not set. Please add this to the settings page.","Zendesk domain not set. Please add this to the settings page."
js/zendesk/validation.js ADDED
@@ -0,0 +1,16 @@
1
+ Validation.addAllThese([
2
+ ['validate-zendesk-sso-token', 'Token cannot be empty', function (v) {
3
+ if ($('zendesk_sso_enabled').getValue() === '1') {
4
+ return !Validation.get('IsEmpty').test(v);
5
+ } else {
6
+ return true;
7
+ }
8
+ }],
9
+ ['validate-zendesk-sso-frontend-token', 'Token cannot be empty', function (v) {
10
+ if ($('zendesk_sso_frontend_enabled').getValue() === '1') {
11
+ return !Validation.get('IsEmpty').test(v);
12
+ } else {
13
+ return true;
14
+ }
15
+ }]
16
+ ]);
package.xml CHANGED
@@ -1,27 +1,28 @@
1
<?xml version="1.0"?>
2
<package>
3
<name>zendesk</name>
4
- <version>2.0.5</version>
5
<stability>stable</stability>
6
- <license uri="http://www.apache.org/licenses/LICENSE-2.0.html">Apache Software License v2</license>
7
<channel>community</channel>
8
<extends/>
9
<summary>Zendesk helps deliver the best customer support to your customers.</summary>
10
<description>&lt;strong&gt;Zendesk&lt;/strong&gt; is the market leader of smart, agile and convenient cloud-based customer support software. For growing organizations, Zendesk is the fastest way to enable great customer service.&lt;br /&gt;&lt;br /&gt;&#xD;
11
- &#xD;
12
- This extension makes Zendesk work seamlessly with Magento to enable stores to deliver great customer support. &lt;br /&gt;&lt;br /&gt;&#xD;
13
- &#xD;
14
- &lt;strong&gt;Features include:&lt;/strong&gt;&lt;br /&gt;&#xD;
15
- - Enable Single Sign-on with Zendesk&lt;br /&gt;&#xD;
16
- - Create support tickets without leaving Magento&lt;br /&gt;&#xD;
17
- - Display relevant support tickets on order &amp; customer dashboards&lt;br /&gt;&#xD;
18
- - Create support tickets from Contact Us requests&lt;br /&gt;&#xD;
19
- - Easily add the Web Widget to your site</description>
20
- <notes>Change route used in getUrl call</notes>
21
<authors><author><name>Jason Smale</name><user>zendesk</user><email>jsmale@zendesk.com</email></author><author><name>Fontis</name><user>fontis</user><email>magento@fontis.com.au</email></author></authors>
22
- <date>2015-06-01</date>
23
- <time>03:37:06</time>
24
- <contents><target name="mageetc"><dir name="modules"><file name="Zendesk_Zendesk.xml" hash="a630cf18c788dafb70d4c156a33eaa07"/></dir></target><target name="magecommunity"><dir name="Zendesk"><dir name="Zendesk"><dir name="Block"><dir name="Adminhtml"><dir name="Config"><dir name="Buttons"><file name="Generate.php" hash="7fa35e3e71b4bfb94f2dceddb19e86a0"/><file name="MagentoTest.php" hash="005323c12510f8ac07b46bede8df6349"/><file name="Signup.php" hash="f0d9ec9bc9a99f8643f1c2e6ac9989f2"/><file name="Sync.php" hash="d561b6fcbf69d284e866113e7d9afd44"/><file name="ZendeskTest.php" hash="83b67b5e66f8a9757ec424a72121133c"/></dir><file name="Link.php" hash="779827427e11db311b6e1de9d42818f2"/></dir><dir name="Create"><dir name="Customer"><dir name="Grid"><dir name="Renderer"><file name="Action.php" hash="4c599ec0b7210b32733318ca40b403f1"/></dir></dir><file name="Grid.php" hash="d5da59c8bd8f939a578d776648a1920c"/></dir><file name="Customer.php" hash="afe5c04c6ac7aa0cfaefded4ceacef37"/><dir name="Edit"><file name="Form.php" hash="c94acf32924a5140edeef7eae238aa4e"/></dir><file name="Edit.php" hash="fae5df1b1f5c5f524257bdf31bd569b4"/><dir name="Order"><dir name="Grid"><dir name="Renderer"><file name="Action.php" hash="7e9aa2cbd5600865fc77ce35fd6cb73a"/></dir></dir><file name="Grid.php" hash="0e4f085158ce9cc9d3566411b80d4592"/></dir><file name="Order.php" hash="857150ae3de0e3ded29ff972732060b3"/></dir><dir name="Dashboard"><file name="Grids.php" hash="70ed1b41f5a0ea5370ef2ec949117412"/><dir name="Tab"><dir name="Tickets"><dir name="Grid"><file name="Abstract.php" hash="7403aac1c3eb52e25aef0ec2e989836f"/><file name="All.php" hash="b545bedb568c6ce6fe2696197b1729f5"/><file name="Massaction.php" hash="9d3ba44e00b40f4585e167c200b4bfa6"/><dir name="Renderer"><file name="Action.php" hash="53a3b787e3f473a86bd896a0f8d7992e"/><file name="Email.php" hash="bca118431a1d45e9030ca3b26028befe"/><file name="Group.php" hash="814178c8eabb9d8444d2beadd1c07a84"/><file name="Type.php" 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name="LICENSE.txt" hash="d9922043f61f536de5d4d7af831e7f73"/><dir name="Model"><dir name="Api"><file name="Abstract.php" hash="86a16008112175b4448e6abd729fce17"/><file name="Groups.php" hash="7c2694b292399083c8209d297a1e6746"/><file name="Requesters.php" hash="9cb06bc83c45b4874ee29750bfc91f0b"/><file name="SupportAddresses.php" hash="a9b8bee9fa03b5295f1fa63c56a651c1"/><file name="Tickets.php" hash="a73bd8178a57738f7e1d55a5ff74bb28"/><file name="Users.php" hash="b5c67e552efcdc574bd753d097e33339"/><file name="Views.php" hash="757dac0b088d8cac6d591d41b622b682"/></dir><file name="Observer.php" hash="564721eca86afad8c5cbbb6b4d5170c4"/><dir name="Resource"><dir name="Tickets"><file name="Collection.php" hash="1b52a98b4a36e3e4496ab485f5bb171b"/></dir><file name="Tickets.php" hash="8eed34a07f8d65e3680ba3e735a3a4a1"/></dir><dir name="Search"><file name="Field.php" hash="2961022121af96a4bc599141d82e6732"/></dir><file name="Search.php" hash="cac21f222a240bab7ea813023c4523f0"/><dir 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25
<compatible/>
26
<dependencies><required><php><min>5.2.0</min><max>6.0.0</max></php></required></dependencies>
27
</package>
1
<?xml version="1.0"?>
2
<package>
3
<name>zendesk</name>
4
+ <version>2.0.6</version>
5
<stability>stable</stability>
6
+ <license>Apache Software License v2</license>
7
<channel>community</channel>
8
<extends/>
9
<summary>Zendesk helps deliver the best customer support to your customers.</summary>
10
<description>&lt;strong&gt;Zendesk&lt;/strong&gt; is the market leader of smart, agile and convenient cloud-based customer support software. For growing organizations, Zendesk is the fastest way to enable great customer service.&lt;br /&gt;&lt;br /&gt;&#xD;
11
+ This extension makes Zendesk work seamlessly with Magento to enable stores to deliver great customer support. &lt;br /&gt;&lt;br /&gt;&#xD;
12
+ &#xD;
13
+ &lt;strong&gt;Features include:&lt;/strong&gt;&lt;br /&gt;&#xD;
14
+ - Enable Single Sign-on with Zendesk&lt;br /&gt;&#xD;
15
+ - Create support tickets without leaving Magento&lt;br /&gt;&#xD;
16
+ - Display relevant support tickets on order &amp; customer dashboards&lt;br /&gt;&#xD;
17
+ - Create support tickets from Contact Us requests&lt;br /&gt;&#xD;
18
+ - Easily add the Web Widget to your site&#xD;
19
+ </description>
20
+ <notes>Fix bulk actions bug - redirecting to 404.&#xD;
21
+ Security patch for loading the widget script.</notes>
22
<authors><author><name>Jason Smale</name><user>zendesk</user><email>jsmale@zendesk.com</email></author><author><name>Fontis</name><user>fontis</user><email>magento@fontis.com.au</email></author></authors>
23
+ <date>2015-06-22</date>
24
+ <time>09:45:22</time>
25
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26
<compatible/>
27
<dependencies><required><php><min>5.2.0</min><max>6.0.0</max></php></required></dependencies>
28
</package>
skin/adminhtml/default/default/zendesk/zendesk-logo.png ADDED
Binary file
skin/adminhtml/default/default/zendesk/zendesk.css CHANGED
@@ -34,7 +34,7 @@ ul.tabs a.zendesk-section:hover span {
34
}
35
36
h3.zendesk-header {
37
- background: url(http://cdn.zendesk.com/images/zendesk-logo.png) no-repeat scroll 0 0 transparent;
38
height: 65px;
39
overflow: hidden;
40
padding: 0;
34
}
35
36
h3.zendesk-header {
37
+ background: url(zendesk-logo.png) no-repeat scroll 0 0 transparent;
38
height: 65px;
39
overflow: hidden;
40
padding: 0;