zendesk - Version 2.0.9

Version Notes

Bug fixes:
* Memory leak on admin order creation
* Ticket link always points to the agent backend
* Division by zero when customer has no orders

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Release Info

Developer Jason Smale
Extension zendesk
Version 2.0.9
Comparing to
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Code changes from version 2.0.8 to 2.0.9

Files changed (5) hide show
  1. app/code/community/Zendesk/Zendesk/Block/Adminhtml/Dashboard/Tab/Tickets/Grid/Renderer/Email.php +16 -12
  2. app/code/community/Zendesk/Zendesk/Helper/Data.php +31 -4
  3. app/code/community/Zendesk/Zendesk/Model/Observer.php +14 -12
  4. app/code/community/Zendesk/Zendesk/etc/config.xml +1 -1
  5. package.xml +8 -5
app/code/community/Zendesk/Zendesk/Block/Adminhtml/Dashboard/Tab/Tickets/Grid/Renderer/Email.php CHANGED
@@ -19,20 +19,24 @@
19
  class Zendesk_Zendesk_Block_Adminhtml_Dashboard_Tab_Tickets_Grid_Renderer_Email extends Mage_Adminhtml_Block_Widget_Grid_Column_Renderer_Abstract {
20
 
21
  public function render(Varien_Object $row) {
22
- $users = Mage::registry('zendesk_users') ? Mage::registry('zendesk_users') : array();
23
  $value = (int) $row->getData($this->getColumn()->getIndex());
24
-
25
- $found = array_filter($users, function($user) use($value) {
26
- return (int) $user['id'] === $value;
27
- });
28
-
29
- if( count($found) ) {
 
 
 
 
30
  $user = array_shift($found);
31
-
32
  return $user['email'];
33
- }
34
-
35
- return '';
36
- }
37
 
38
  }
19
  class Zendesk_Zendesk_Block_Adminhtml_Dashboard_Tab_Tickets_Grid_Renderer_Email extends Mage_Adminhtml_Block_Widget_Grid_Column_Renderer_Abstract {
20
 
21
  public function render(Varien_Object $row) {
22
+ $users = Mage::registry('zendesk_users');
23
  $value = (int) $row->getData($this->getColumn()->getIndex());
24
+
25
+ if ($users) {
26
+ $found = array_filter($users, function($user) use($value) {
27
+ return (int) $user['id'] === $value;
28
+ });
29
+ } else {
30
+ return '';
31
+ }
32
+
33
+ if( count($found) ) {
34
  $user = array_shift($found);
35
+
36
  return $user['email'];
37
+ }
38
+
39
+ return '';
40
+ }
41
 
42
  }
app/code/community/Zendesk/Zendesk/Helper/Data.php CHANGED
@@ -22,9 +22,10 @@ class Zendesk_Zendesk_Helper_Data extends Mage_Core_Helper_Abstract
22
  {
23
  $protocol = 'https://';
24
  $domain = Mage::getStoreConfig('zendesk/general/domain');
25
- $root = ($format === 'old') ? '' : '/agent/#';
26
 
27
  $base = $protocol . $domain . $root;
 
28
 
29
  switch($object) {
30
  case '':
@@ -42,6 +43,10 @@ class Zendesk_Zendesk_Helper_Data extends Mage_Core_Helper_Abstract
42
  case 'raw':
43
  return $protocol . $domain . '/' . $id;
44
  break;
 
 
 
 
45
  }
46
  }
47
 
@@ -280,9 +285,17 @@ class Zendesk_Zendesk_Helper_Data extends Mage_Core_Helper_Abstract
280
  }
281
 
282
  public function getTicketUrl($row, $link = false)
283
- {
 
 
 
 
 
 
 
284
  $path = Mage::getSingleton('admin/session')->getUser() ? 'adminhtml/zendesk/login' : '*/sso/login';
285
- $url = Mage::helper('adminhtml')->getUrl($path, array("return_url" => Mage::helper('core')->urlEncode(Mage::helper('zendesk')->getUrl('ticket', $row['id']))));
 
286
 
287
  if ($link)
288
  return $url;
@@ -291,7 +304,7 @@ class Zendesk_Zendesk_Helper_Data extends Mage_Core_Helper_Abstract
291
 
292
  return '<a href="' . $url . '" target="_blank">' . Mage::helper('core')->escapeHtml($subject) . '</a>';
293
  }
294
-
295
  public function getStatusMap()
296
  {
297
  return array(
@@ -303,6 +316,7 @@ class Zendesk_Zendesk_Helper_Data extends Mage_Core_Helper_Abstract
303
  'hold' => 'Hold'
304
  );
305
  }
 
306
 
307
  public function getPriorityMap()
308
  {
@@ -401,4 +415,17 @@ class Zendesk_Zendesk_Helper_Data extends Mage_Core_Helper_Abstract
401
  Mage::register('zendesk_groups', $groups);
402
  }
403
  }
 
 
 
 
 
 
 
 
 
 
 
 
 
404
  }
22
  {
23
  $protocol = 'https://';
24
  $domain = Mage::getStoreConfig('zendesk/general/domain');
25
+ $root = ($format === 'old') ? '' : '/agent';
26
 
27
  $base = $protocol . $domain . $root;
28
+ $hc = $protocol . $domain . '/hc';
29
 
30
  switch($object) {
31
  case '':
43
  case 'raw':
44
  return $protocol . $domain . '/' . $id;
45
  break;
46
+
47
+ case 'request':
48
+ return $hc . '/requests/' . $id;
49
+ break;
50
  }
51
  }
52
 
285
  }
286
 
287
  public function getTicketUrl($row, $link = false)
288
+ {
289
+ if ($this->isAdmin()) {
290
+ $path = 'adminhtml/zendesk/login';
291
+ $object = 'ticket';
292
+ } else {
293
+ $path = '*/sso/login';
294
+ $object = 'request';
295
+ }
296
  $path = Mage::getSingleton('admin/session')->getUser() ? 'adminhtml/zendesk/login' : '*/sso/login';
297
+
298
+ $url = Mage::helper('adminhtml')->getUrl($path, array("return_url" => Mage::helper('core')->urlEncode(Mage::helper('zendesk')->getUrl($object, $row['id']))));
299
 
300
  if ($link)
301
  return $url;
304
 
305
  return '<a href="' . $url . '" target="_blank">' . Mage::helper('core')->escapeHtml($subject) . '</a>';
306
  }
307
+
308
  public function getStatusMap()
309
  {
310
  return array(
316
  'hold' => 'Hold'
317
  );
318
  }
319
+
320
 
321
  public function getPriorityMap()
322
  {
415
  Mage::register('zendesk_groups', $groups);
416
  }
417
  }
418
+
419
+ /**
420
+ * Checks whether the user is in an admin page.
421
+ *
422
+ * @return boolean
423
+ */
424
+ public function isAdmin()
425
+ {
426
+ return (
427
+ Mage::getSingleton('admin/session')->getUser() &&
428
+ (Mage::app()->getStore()->isAdmin() || Mage::getDesign()->getArea() == 'adminhtml')
429
+ );
430
+ }
431
  }
app/code/community/Zendesk/Zendesk/Model/Observer.php CHANGED
@@ -157,20 +157,22 @@ EOJS;
157
 
158
  if (is_object($order_totals)) {
159
  $order_totals
160
- ->addFieldToSelect('*')
161
- ->addFieldToFilter('customer_id', $customer->getId())
162
- ->addFieldToFilter('status', Mage_Sales_Model_Order::STATE_COMPLETE)
163
- ->addAttributeToSelect('grand_total')
164
- ->getColumnValues('grand_total');
165
 
166
- $sum = 0;
167
- foreach ($order_totals as $total) {
168
- if (isset($total['grand_total']))
169
- $sum += (float)$total['grand_total'];
170
- }
 
 
 
 
171
 
172
- $lifetime_sale = Mage::helper('core')->currency($sum, true, false);
173
- $average_sale = Mage::helper('core')->currency($sum / count($order_totals), true, false);
 
174
  }
175
 
176
  $info['user'] = array(
157
 
158
  if (is_object($order_totals)) {
159
  $order_totals
160
+ ->addFieldToFilter('customer_id', $customer->getId())
161
+ ->addFieldToFilter('status', Mage_Sales_Model_Order::STATE_COMPLETE);
 
 
 
162
 
163
+ $order_totals->getSelect()
164
+ ->reset(Zend_Db_Select::COLUMNS)
165
+ ->columns(new Zend_Db_Expr("SUM(grand_total) as total"))
166
+ ->columns(new Zend_Db_Expr("AVG(grand_total) as avg_total"))
167
+ ->group('customer_id');
168
+
169
+ if (count($order_totals) > 0) {
170
+ $sum = (float) $order_totals->getFirstItem()->getTotal();
171
+ $avg = (float) $order_totals->getFirstItem()->getAvgTotal();
172
 
173
+ $lifetime_sale = Mage::helper('core')->currency($sum, true, false);
174
+ $average_sale = Mage::helper('core')->currency($avg, true, false);
175
+ }
176
  }
177
 
178
  $info['user'] = array(
app/code/community/Zendesk/Zendesk/etc/config.xml CHANGED
@@ -19,7 +19,7 @@
19
  <config>
20
  <modules>
21
  <Zendesk_Zendesk>
22
- <version>2.0.8</version>
23
  </Zendesk_Zendesk>
24
  </modules>
25
  <zendesk>
19
  <config>
20
  <modules>
21
  <Zendesk_Zendesk>
22
+ <version>2.0.9</version>
23
  </Zendesk_Zendesk>
24
  </modules>
25
  <zendesk>
package.xml CHANGED
@@ -1,7 +1,7 @@
1
  <?xml version="1.0"?>
2
  <package>
3
  <name>zendesk</name>
4
- <version>2.0.8</version>
5
  <stability>stable</stability>
6
  <license>Apache Software License v2</license>
7
  <channel>community</channel>
@@ -17,11 +17,14 @@
17
  - Create support tickets from Contact Us requests&lt;br /&gt;&#xD;
18
  - Easily add the Web Widget to your site&#xD;
19
  </description>
20
- <notes>Patch for Magento SUPEE-6285 - checks for user permissions while accessing admin features.</notes>
 
 
 
21
  <authors><author><name>Jason Smale</name><user>zendesk</user><email>jsmale@zendesk.com</email></author><author><name>Fontis</name><user>fontis</user><email>magento@fontis.com.au</email></author></authors>
22
- <date>2015-07-14</date>
23
- <time>02:40:38</time>
24
- <contents><target name="magecommunity"><dir name="Zendesk"><dir name="Zendesk"><dir name="Block"><dir name="Adminhtml"><dir name="Config"><dir name="Buttons"><file name="Generate.php" hash="7fa35e3e71b4bfb94f2dceddb19e86a0"/><file name="MagentoTest.php" hash="005323c12510f8ac07b46bede8df6349"/><file name="Signup.php" hash="f0d9ec9bc9a99f8643f1c2e6ac9989f2"/><file name="Sync.php" hash="d561b6fcbf69d284e866113e7d9afd44"/><file name="ZendeskTest.php" hash="83b67b5e66f8a9757ec424a72121133c"/></dir><file name="Link.php" hash="779827427e11db311b6e1de9d42818f2"/></dir><dir name="Create"><dir name="Customer"><dir name="Grid"><dir name="Renderer"><file name="Action.php" hash="4c599ec0b7210b32733318ca40b403f1"/></dir></dir><file name="Grid.php" hash="d5da59c8bd8f939a578d776648a1920c"/></dir><file name="Customer.php" hash="afe5c04c6ac7aa0cfaefded4ceacef37"/><dir name="Edit"><file name="Form.php" hash="c94acf32924a5140edeef7eae238aa4e"/></dir><file name="Edit.php" hash="fae5df1b1f5c5f524257bdf31bd569b4"/><dir name="Order"><dir name="Grid"><dir name="Renderer"><file name="Action.php" hash="7e9aa2cbd5600865fc77ce35fd6cb73a"/></dir></dir><file name="Grid.php" hash="0e4f085158ce9cc9d3566411b80d4592"/></dir><file name="Order.php" hash="857150ae3de0e3ded29ff972732060b3"/></dir><dir name="Dashboard"><file name="Grids.php" hash="70ed1b41f5a0ea5370ef2ec949117412"/><dir name="Tab"><dir name="Tickets"><dir name="Grid"><file name="Abstract.php" hash="4e89bd48c01f7e8549ef6cf410072f1d"/><file name="All.php" hash="b545bedb568c6ce6fe2696197b1729f5"/><file name="Massaction.php" hash="9d3ba44e00b40f4585e167c200b4bfa6"/><dir name="Renderer"><file name="Action.php" hash="53a3b787e3f473a86bd896a0f8d7992e"/><file name="Email.php" hash="bca118431a1d45e9030ca3b26028befe"/><file name="Group.php" hash="814178c8eabb9d8444d2beadd1c07a84"/><file name="Type.php" hash="4f0cd9a88be44fbe7faa4e1f1ba55a38"/><file name="User.php" hash="1e838a9f5f87af3c6411c32c83c6fce6"/></dir><file name="View.php" hash="5b5320a258e838e680bfbde6a8491d88"/></dir></dir></dir></dir><file name="Dashboard.php" hash="3b2ff1e8355be7750f19b93dcfcb50ec"/><file name="Log.php" hash="da85421d71f2e50c1ef2384eedd5688a"/><file name="Menu.php" hash="0f6a56232356c46cd1da31c910985d3b"/><dir name="Order"><dir name="View"><file name="Tickets.php" hash="a83a2ad42801ddbddad2d761779a597b"/></dir></dir></dir><dir name="Customer"><dir name="Tickets"><file name="List.php" hash="eddae13553494e6689ba1736896327a7"/></dir><file name="Tickets.php" hash="619b990e39222018831a42b9bee3f07b"/></dir><file name="WebWidget.php" hash="292d16516b754c0ff0609ac3a8b8e5d2"/></dir><dir name="Helper"><file name="Data.php" hash="00981e02461c56dc89c58ec926739758"/><file name="JWT.php" hash="6610b92191eccedb8edcf993730c3dc0"/><file name="Log.php" hash="358c44a7a478dc6166208eb59ccd53fb"/></dir><file name="LICENSE.txt" hash="d9922043f61f536de5d4d7af831e7f73"/><dir name="Model"><dir name="Api"><file name="Abstract.php" hash="86a16008112175b4448e6abd729fce17"/><file name="Groups.php" hash="7c2694b292399083c8209d297a1e6746"/><file name="Requesters.php" hash="9cb06bc83c45b4874ee29750bfc91f0b"/><file name="SupportAddresses.php" hash="819b2e43055e97c58d80ab867c305db3"/><file name="Tickets.php" hash="4c2105374c6f428e30f319acabdfbbe2"/><file name="Users.php" hash="cb9fa80ef3b4f0a362a6f024df9d37be"/><file name="Views.php" hash="757dac0b088d8cac6d591d41b622b682"/></dir><file name="Observer.php" hash="09dd412cfe0033e4f6221cc78143baad"/><dir name="Resource"><dir name="Tickets"><file name="Collection.php" hash="d701073df94f1775b4b4f8cb28f435e3"/></dir><file name="Tickets.php" hash="8eed34a07f8d65e3680ba3e735a3a4a1"/></dir><dir name="Search"><file name="Field.php" hash="2961022121af96a4bc599141d82e6732"/></dir><file name="Search.php" hash="cac21f222a240bab7ea813023c4523f0"/><dir name="Source"><file name="Sortdir.php" hash="916a3319d52661df8a77438935bae56f"/><file name="Sortorder.php" hash="1c58234e5253987027c174aa192a2b5f"/><file name="Views.php" hash="1c7527338bf40082016a62e45fe44622"/></dir><file name="Tickets.php" hash="796782889d46c6bc658f3cd03ee74a1c"/></dir><dir name="controllers"><dir name="Adminhtml"><file name="ZendeskController.php" hash="a0dccfd6cca44f9f00c26b5a4eaa46a8"/></dir><file name="ApiController.php" hash="84672fb7c6110ebadb9414e9c99ddfd0"/><dir name="Customer"><file name="TicketsController.php" hash="89164100a9640def75e94345e0fe1a14"/></dir><file name="IndexController.php" hash="f2caa943c4619d5add2149ef26443108"/><file name="SsoController.php" hash="2b99171f2c81573405d2258df835fa26"/></dir><dir name="data"><dir name="zendesk_setup"><file name="data-upgrade-1.3.0-1.4.0.php" hash="bcf2b209ab108ed2fc045176262d35ad"/><file name="data-upgrade-1.3.1-1.4.0.php" hash="bcf2b209ab108ed2fc045176262d35ad"/><file name="data-upgrade-1.4.2-2.0.0.php" hash="2b8f26c843de7435cc2bc53ad9e5cdb9"/><file name="data-upgrade-2.0.1-2.0.2.php" hash="2b8f26c843de7435cc2bc53ad9e5cdb9"/><file name="data-upgrade-2.0.5-2.0.6.php" hash="da5a78a75da35ec27e4cbea9704c9f36"/></dir></dir><dir name="etc"><file name="config.xml" hash="b271cb02bf5b336065d4084940d113f1"/><file name="jstranslator.xml" hash="3f3bd74e4b6484613126a2b2f7e34aac"/><file name="system.xml" hash="2f37034472542a19e7fa67e37bb05da4"/></dir></dir></dir></target><target name="magedesign"><dir name="adminhtml"><dir name="default"><dir name="default"><dir name="layout"><file name="zendesk.xml" hash="b824f0f7099d22a7f1c0a31d83cd9efc"/></dir><dir name="template"><dir name="zendesk"><file name="autocomplete.phtml" hash="01f42e0bbe3337c058ebc0a8832ddca9"/><dir name="config"><file name="button-generate.phtml" hash="21a25898c1fdea93d31b02ae91c1dd6f"/><file name="button-signup.phtml" hash="8871a0aa0bad7f85a7419853db8e0ce4"/><file name="button-sync.phtml" hash="0a79ffa3cb7021e2883844d37133af3e"/><file name="button-test-magento.phtml" hash="e86287ab32a2ee29ce44aad62249bcab"/><file name="button-test-zendesk.phtml" hash="434623e895e3044fe826639824f90dc9"/><file name="link.phtml" hash="ce55d65900113183e770b2905a31b0eb"/></dir><dir name="create"><file name="customer.phtml" hash="4195705109186f619780613f31d3799d"/><file name="order.phtml" hash="6565383d06a6428ce91238d90a1a0a1a"/></dir><dir name="customer"><file name="tickets.phtml" hash="8e0ecab043f1f988a51e57f848c51348"/></dir><dir name="dashboard"><file name="empty.phtml" hash="d0c30af25f17ff45215d210b48063a46"/><file name="index.phtml" hash="2ea21311d37450c55adff7b44601f00b"/></dir><file name="left-menu.phtml" hash="167b660cb9e7f0bf9fadfbd15a950c42"/><dir name="log"><file name="index.phtml" hash="c54c187ce5f09da6f56078cbfdf3ca29"/></dir><dir name="order"><file name="tickets.phtml" hash="4fe433f11c40708b0eb56aef5b0ce663"/></dir><dir name="tickets"><file name="tickets.phtml" hash="fc60966507ec30a2521413cb9b998770"/></dir><file name="translations.phtml" hash="663af777fa809b84ea9001afa740109f"/><dir name="widget"><file name="grid.phtml" hash="5e7beb2c7e37c9efe225ea3e80f1ffd7"/></dir></dir></dir></dir></dir></dir><dir name="frontend"><dir name="base"><dir name="default"><dir name="layout"><file name="zendesk.xml" hash="09058ecabaf99b91c7a57e12c74b0b0d"/></dir><dir name="template"><dir name="zendesk"><dir name="customer"><dir name="tickets"><file name="list.phtml" hash="70faead25efe6e55d4e45d0923ba55e2"/></dir><file name="tickets.phtml" hash="1a33c2429f13b16a98225b43e345ac37"/></dir></dir></dir></dir></dir></dir></target><target name="mageetc"><dir name="modules"><file name="Zendesk_Zendesk.xml" hash="a630cf18c788dafb70d4c156a33eaa07"/></dir></target><target name="magelocale"><dir name="da_DA"><file name="Zendesk_Zendesk.csv" hash="7c20868dcfedb4be3d4c3acd688d0572"/></dir><dir name="de_DE"><file name="Zendesk_Zendesk.csv" 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hash="d0b39c43faa0a858cf89602d6424d652"/></dir><dir name="ja_JP"><file name="Zendesk_Zendesk.csv" hash="8d0ab1a39457a8ba2dcf986faf4eb742"/></dir><dir name="ko_KO"><file name="Zendesk_Zendesk.csv" hash="46a5072434274f035a34272c5fbf5042"/></dir><dir name="ko_KR"><file name="Zendesk_Zendesk.csv" hash="38aee57e5520d82f607999ce25ba5dc2"/></dir><dir name="nl_NL"><file name="Zendesk_Zendesk.csv" hash="985790d52273a6127c9e941dacc6a25d"/></dir><dir name="no_NO"><file name="Zendesk_Zendesk.csv" hash="455b220ca4d9a2362f78855032ad2482"/></dir><dir name="pt_BR"><file name="Zendesk_Zendesk.csv" hash="90568149b111a18cc7db9debf82f9dfc"/></dir><dir name="pt_PT"><file name="Zendesk_Zendesk.csv" hash="ab137db1555f19a61cfffef603bed878"/></dir><dir name="ru_RU"><file name="Zendesk_Zendesk.csv" hash="534791f7ae25eb537b9fa5c2be70d2d3"/></dir><dir name="sv_SV"><file name="Zendesk_Zendesk.csv" hash="7e0b337874ff0352c1020c56a0649b62"/></dir><dir name="tr_TR"><file name="Zendesk_Zendesk.csv" 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25
  <compatible/>
26
  <dependencies><required><php><min>5.2.0</min><max>6.0.0</max></php></required></dependencies>
27
  </package>
1
  <?xml version="1.0"?>
2
  <package>
3
  <name>zendesk</name>
4
+ <version>2.0.9</version>
5
  <stability>stable</stability>
6
  <license>Apache Software License v2</license>
7
  <channel>community</channel>
17
  - Create support tickets from Contact Us requests&lt;br /&gt;&#xD;
18
  - Easily add the Web Widget to your site&#xD;
19
  </description>
20
+ <notes>Bug fixes:&#xD;
21
+ * Memory leak on admin order creation&#xD;
22
+ * Ticket link always points to the agent backend&#xD;
23
+ * Division by zero when customer has no orders</notes>
24
  <authors><author><name>Jason Smale</name><user>zendesk</user><email>jsmale@zendesk.com</email></author><author><name>Fontis</name><user>fontis</user><email>magento@fontis.com.au</email></author></authors>
25
+ <date>2015-09-07</date>
26
+ <time>08:06:16</time>
27
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28
  <compatible/>
29
  <dependencies><required><php><min>5.2.0</min><max>6.0.0</max></php></required></dependencies>
30
  </package>