zendesk - Version 2.1.1

Version Notes

Fixes:
- Sorting disabled on tickets grid (introduced in v2.1.0)
- PHP errors when saving incorrect configuration
- PHP error when clicking the sync users button multiple times

Changes:
- Set ticket submitter as logged in Magento user if email is a Zendesk agent or admin

Download this release

Release Info

Developer Jason Smale
Extension zendesk
Version 2.1.1
Comparing to
See all releases


Code changes from version 2.1.0 to 2.1.1

Files changed (13) hide show
  1. app/code/community/Zendesk/Zendesk/Block/Adminhtml/Dashboard.php +0 -5
  2. app/code/community/Zendesk/Zendesk/Block/Adminhtml/Dashboard/Grids.php +1 -1
  3. app/code/community/Zendesk/Zendesk/Block/Adminhtml/Dashboard/Tab/Tickets/Grid/Abstract.php +0 -15
  4. app/code/community/Zendesk/Zendesk/Block/Adminhtml/Dashboard/Tab/Tickets/Grid/All.php +1 -3
  5. app/code/community/Zendesk/Zendesk/Block/Adminhtml/Dashboard/Tab/Tickets/Grid/Renderer/User.php +1 -1
  6. app/code/community/Zendesk/Zendesk/Helper/Data.php +11 -1
  7. app/code/community/Zendesk/Zendesk/Model/Api/Users.php +18 -1
  8. app/code/community/Zendesk/Zendesk/Model/Resource/Tickets/Collection.php +11 -6
  9. app/code/community/Zendesk/Zendesk/controllers/Adminhtml/ZendeskController.php +22 -9
  10. app/code/community/Zendesk/Zendesk/etc/config.xml +1 -1
  11. app/code/community/Zendesk/Zendesk/functions.php +116 -0
  12. app/design/adminhtml/default/default/template/zendesk/dashboard/index.phtml +1 -1
  13. package.xml +10 -10
app/code/community/Zendesk/Zendesk/Block/Adminhtml/Dashboard.php CHANGED
@@ -31,11 +31,6 @@ class Zendesk_Zendesk_Block_Adminhtml_Dashboard extends Mage_Adminhtml_Block_Tem
31
  return 'Token token="' . Mage::helper('zendesk')->getApiToken(false) . '"';
32
  }
33
 
34
- public function isConnected() {
35
- $connection = Mage::helper('zendesk')->getConnectionStatus();
36
- return $connection['success'];
37
- }
38
-
39
  public function getTotals() {
40
  return Mage::helper("zendesk")->getTicketTotals();
41
  }
31
  return 'Token token="' . Mage::helper('zendesk')->getApiToken(false) . '"';
32
  }
33
 
 
 
 
 
 
34
  public function getTotals() {
35
  return Mage::helper("zendesk")->getTicketTotals();
36
  }
app/code/community/Zendesk/Zendesk/Block/Adminhtml/Dashboard/Grids.php CHANGED
@@ -29,7 +29,7 @@ class Zendesk_Zendesk_Block_Adminhtml_Dashboard_Grids extends Mage_Adminhtml_Blo
29
  protected function _prepareLayout() {
30
  // Check if we are on the main admin dashboard and, if so, whether we should be showing the grid
31
  // Note: an additional check in the template is needed, but this will prevent unnecessary API calls to Zendesk
32
- if ( !$this->getIsZendeskDashboard() && !Mage::getStoreConfig('zendesk/backend_features/show_on_dashboard') )
33
  {
34
  return parent::_prepareLayout();
35
  }
29
  protected function _prepareLayout() {
30
  // Check if we are on the main admin dashboard and, if so, whether we should be showing the grid
31
  // Note: an additional check in the template is needed, but this will prevent unnecessary API calls to Zendesk
32
+ if ( !Mage::helper('zendesk')->isConnected() || (!$this->getIsZendeskDashboard() && !Mage::getStoreConfig('zendesk/backend_features/show_on_dashboard')) )
33
  {
34
  return parent::_prepareLayout();
35
  }
app/code/community/Zendesk/Zendesk/Block/Adminhtml/Dashboard/Tab/Tickets/Grid/Abstract.php CHANGED
@@ -171,7 +171,6 @@ abstract class Zendesk_Zendesk_Block_Adminhtml_Dashboard_Tab_Tickets_Grid_Abstra
171
  'filter' => $filter,
172
  'index' => $index,
173
  'type' => $this->getColumnType($index),
174
- 'users' => $this->getCollection()->users,
175
  );
176
 
177
  $renderer = $this->getColumnRenderer($index);
@@ -242,18 +241,4 @@ abstract class Zendesk_Zendesk_Block_Adminhtml_Dashboard_Tab_Tickets_Grid_Abstra
242
 
243
  return $js;
244
  }
245
-
246
- /**
247
- * Override the parent method so that $this->_prepareCollection() is called first
248
- *
249
- * @return $this
250
- */
251
- protected function _prepareGrid()
252
- {
253
- $this->_prepareCollection();
254
- $this->_prepareColumns();
255
- $this->_prepareMassactionBlock();
256
-
257
- return $this;
258
- }
259
  }
171
  'filter' => $filter,
172
  'index' => $index,
173
  'type' => $this->getColumnType($index),
 
174
  );
175
 
176
  $renderer = $this->getColumnRenderer($index);
241
 
242
  return $js;
243
  }
 
 
 
 
 
 
 
 
 
 
 
 
 
 
244
  }
app/code/community/Zendesk/Zendesk/Block/Adminhtml/Dashboard/Tab/Tickets/Grid/All.php CHANGED
@@ -52,10 +52,8 @@ class Zendesk_Zendesk_Block_Adminhtml_Dashboard_Tab_Tickets_Grid_All extends Zen
52
  $this->addColumn('requester_id', array(
53
  'header' => Mage::helper('zendesk')->__('Email'),
54
  'width' => '60',
55
- 'renderer' => 'zendesk/adminhtml_dashboard_tab_tickets_grid_renderer_email',
56
- 'index' => 'requester_id',
57
  'sortable' => false,
58
- 'users' => $this->getCollection()->users,
59
  ));
60
 
61
  $this->addColumn('type', array(
52
  $this->addColumn('requester_id', array(
53
  'header' => Mage::helper('zendesk')->__('Email'),
54
  'width' => '60',
55
+ 'index' => 'requester_email',
 
56
  'sortable' => false,
 
57
  ));
58
 
59
  $this->addColumn('type', array(
app/code/community/Zendesk/Zendesk/Block/Adminhtml/Dashboard/Tab/Tickets/Grid/Renderer/User.php CHANGED
@@ -19,7 +19,7 @@
19
  class Zendesk_Zendesk_Block_Adminhtml_Dashboard_Tab_Tickets_Grid_Renderer_User extends Mage_Adminhtml_Block_Widget_Grid_Column_Renderer_Abstract {
20
 
21
  public function render(Varien_Object $row) {
22
- $users = $this->getColumn()->users;
23
  $value = (int) $row->getData($this->getColumn()->getIndex());
24
 
25
  $found = array_filter($users, function($user) use($value) {
19
  class Zendesk_Zendesk_Block_Adminhtml_Dashboard_Tab_Tickets_Grid_Renderer_User extends Mage_Adminhtml_Block_Widget_Grid_Column_Renderer_Abstract {
20
 
21
  public function render(Varien_Object $row) {
22
+ $users = $row->users;
23
  $value = (int) $row->getData($this->getColumn()->getIndex());
24
 
25
  $found = array_filter($users, function($user) use($value) {
app/code/community/Zendesk/Zendesk/Helper/Data.php CHANGED
@@ -391,7 +391,17 @@ class Zendesk_Zendesk_Helper_Data extends Mage_Core_Helper_Abstract
391
  );
392
  }
393
  }
394
-
 
 
 
 
 
 
 
 
 
 
395
  public function storeDependenciesInCachedRegistry() {
396
  $cache = Mage::app()->getCache();
397
 
391
  );
392
  }
393
  }
394
+
395
+ /**
396
+ * Checks if the current connection details are valid.
397
+ *
398
+ * @return boolean
399
+ */
400
+ public function isConnected() {
401
+ $connection = $this->getConnectionStatus();
402
+ return $connection['success'];
403
+ }
404
+
405
  public function storeDependenciesInCachedRegistry() {
406
  $cache = Mage::app()->getCache();
407
 
app/code/community/Zendesk/Zendesk/Model/Api/Users.php CHANGED
@@ -59,7 +59,7 @@ class Zendesk_Zendesk_Model_Api_Users extends Zendesk_Zendesk_Model_Api_Abstract
59
  while($page && $response = $this->_call('users.json?page=' . $page)) {
60
  $users = array_merge($users, $response['users']);
61
  $page = is_null($response['next_page']) ? 0 : $page + 1;
62
- }
63
 
64
  return $users;
65
  }
@@ -115,4 +115,21 @@ class Zendesk_Zendesk_Model_Api_Users extends Zendesk_Zendesk_Model_Api_Abstract
115
 
116
  return $response['user_field'];
117
  }
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
118
  }
59
  while($page && $response = $this->_call('users.json?page=' . $page)) {
60
  $users = array_merge($users, $response['users']);
61
  $page = is_null($response['next_page']) ? 0 : $page + 1;
62
+ }
63
 
64
  return $users;
65
  }
115
 
116
  return $response['user_field'];
117
  }
118
+
119
+ /**
120
+ * Fetch all user fields
121
+ *
122
+ * @return array $userFields
123
+ */
124
+ public function getUserFields()
125
+ {
126
+ $page = 1;
127
+ $userFields = array();
128
+ while($page && $response = $this->_call('user_fields.json?page=' . $page)) {
129
+ $userFields = array_merge($userFields, $response['user_fields']);
130
+ $page = is_null($response['next_page']) ? 0 : $page + 1;
131
+ }
132
+
133
+ return $userFields;
134
+ }
135
  }
app/code/community/Zendesk/Zendesk/Model/Resource/Tickets/Collection.php CHANGED
@@ -123,15 +123,19 @@ class Zendesk_Zendesk_Model_Resource_Tickets_Collection extends Varien_Data_Coll
123
 
124
  $all = Mage::getModel('zendesk/api_tickets')->search($params);
125
 
 
 
 
 
 
126
  foreach ($all['results'] as $ticket) {
 
 
127
  $obj = new Varien_Object();
128
  $obj->setData($ticket);
129
  $this->addItem($obj);
130
  }
131
 
132
- // Set the users for this collection
133
- $this->users = $all['users'];
134
-
135
  $this->setPageSize($params['per_page']);
136
  $this->setCurPage($params['page']);
137
  $this->setOrder($params['sort_by'], $params['sort_order']);
@@ -146,9 +150,13 @@ class Zendesk_Zendesk_Model_Resource_Tickets_Collection extends Varien_Data_Coll
146
  public function getCollectionFromView($viewId, array $params = array()) {
147
  $view = Mage::getModel('zendesk/api_views')->execute($viewId, $params);
148
 
 
 
 
149
  if (is_array($view['rows'])) {
150
  foreach ($view['rows'] as $row) {
151
  $ticket = array_merge($row, $row['ticket']);
 
152
 
153
  $this->appendParamsWithoutIdPostfix($ticket, array('requester', 'assignee', 'group'));
154
 
@@ -158,9 +166,6 @@ class Zendesk_Zendesk_Model_Resource_Tickets_Collection extends Varien_Data_Coll
158
  }
159
  }
160
 
161
- // Set the users for this collection
162
- $this->users = (isset($view['users'])) ? $view['users'] : array();
163
-
164
  $this->_viewColumns = $view['columns'] ? $view['columns'] : array();
165
 
166
  $this->setPageSize($params['per_page']);
123
 
124
  $all = Mage::getModel('zendesk/api_tickets')->search($params);
125
 
126
+ // Set the users for this collection
127
+ $this->users = $all['users'];
128
+
129
+ $emails = array_column($this->users, 'email', 'id');
130
+
131
  foreach ($all['results'] as $ticket) {
132
+ $ticket['requester_email'] = (isset($emails[$ticket['requester_id']]) ? $emails[$ticket['requester_id']] : '');
133
+
134
  $obj = new Varien_Object();
135
  $obj->setData($ticket);
136
  $this->addItem($obj);
137
  }
138
 
 
 
 
139
  $this->setPageSize($params['per_page']);
140
  $this->setCurPage($params['page']);
141
  $this->setOrder($params['sort_by'], $params['sort_order']);
150
  public function getCollectionFromView($viewId, array $params = array()) {
151
  $view = Mage::getModel('zendesk/api_views')->execute($viewId, $params);
152
 
153
+ // Set the users for this collection
154
+ $this->users = (isset($view['users'])) ? $view['users'] : array();
155
+
156
  if (is_array($view['rows'])) {
157
  foreach ($view['rows'] as $row) {
158
  $ticket = array_merge($row, $row['ticket']);
159
+ $ticket['users'] = $this->users;
160
 
161
  $this->appendParamsWithoutIdPostfix($ticket, array('requester', 'assignee', 'group'));
162
 
166
  }
167
  }
168
 
 
 
 
169
  $this->_viewColumns = $view['columns'] ? $view['columns'] : array();
170
 
171
  $this->setPageSize($params['per_page']);
app/code/community/Zendesk/Zendesk/controllers/Adminhtml/ZendeskController.php CHANGED
@@ -252,11 +252,12 @@ class Zendesk_Zendesk_Adminhtml_ZendeskController extends Mage_Adminhtml_Control
252
 
253
  public function launchAction()
254
  {
255
- $domain = $this->_domainConfigured();
256
- if (!$domain) {
257
  return;
258
  }
259
 
 
 
260
  $sso = Mage::getStoreConfig('zendesk/sso/enabled');
261
 
262
  if (!$sso) {
@@ -340,11 +341,18 @@ class Zendesk_Zendesk_Adminhtml_ZendeskController extends Mage_Adminhtml_Control
340
  }
341
 
342
  try {
343
- $admin = Mage::getModel('zendesk/api_users')->me();
 
 
 
 
 
 
 
344
  $ticket = array(
345
  'ticket' => array(
346
  'requester_id' => $requesterId,
347
- 'submitter_id' => $admin['id'],
348
  'subject' => $data['subject'],
349
  'status' => $data['status'],
350
  'priority' => $data['priority'],
@@ -526,7 +534,9 @@ class Zendesk_Zendesk_Adminhtml_ZendeskController extends Mage_Adminhtml_Control
526
  $this->getResponse()->clearHeaders()->setHeader('Content-type','application/json',true);
527
  Mage::log('Synchronization started', null, 'zendesk.log');
528
  try {
529
- $user = Mage::getModel('zendesk/api_users')->all();
 
 
530
  if (is_null($user))
531
  throw new Exception("Connection Failed");
532
 
@@ -593,7 +603,11 @@ class Zendesk_Zendesk_Adminhtml_ZendeskController extends Mage_Adminhtml_Control
593
  );
594
 
595
  foreach($data as $field) {
 
 
 
596
  $response = Mage::getModel('zendesk/api_users')->createUserField($field);
 
597
  if (!isset($response['active']) || $response['active'] === false)
598
  Mage::log('Unable to create User Field with key '.$field['user_field']['key'], null, 'zendesk.log');
599
  }
@@ -749,13 +763,12 @@ class Zendesk_Zendesk_Adminhtml_ZendeskController extends Mage_Adminhtml_Control
749
 
750
  private function _domainConfigured()
751
  {
752
- $domain = Mage::getStoreConfig('zendesk/general/domain');
753
- if(!$domain) {
754
- Mage::getSingleton('adminhtml/session')->addError(Mage::helper('zendesk')->__('Please set up Zendesk connection.'));
755
  $this->_redirect('adminhtml/dashboard');
756
  return false;
757
  } else {
758
- return $domain;
759
  }
760
  }
761
 
252
 
253
  public function launchAction()
254
  {
255
+ if (!$this->_domainConfigured()) {
 
256
  return;
257
  }
258
 
259
+ $domain = Mage::getStoreConfig('zendesk/general/domain');
260
+
261
  $sso = Mage::getStoreConfig('zendesk/sso/enabled');
262
 
263
  if (!$sso) {
341
  }
342
 
343
  try {
344
+ $admin = Mage::getSingleton('admin/session')->getUser();
345
+ $submitter = Mage::getModel('zendesk/api_users')->find($admin->getEmail());
346
+
347
+ if (!$submitter) {
348
+ // Default to the user set in the agent email field under Configuration
349
+ $submitter = Mage::getModel('zendesk/api_users')->me();
350
+ }
351
+
352
  $ticket = array(
353
  'ticket' => array(
354
  'requester_id' => $requesterId,
355
+ 'submitter_id' => $submitter['id'],
356
  'subject' => $data['subject'],
357
  'status' => $data['status'],
358
  'priority' => $data['priority'],
534
  $this->getResponse()->clearHeaders()->setHeader('Content-type','application/json',true);
535
  Mage::log('Synchronization started', null, 'zendesk.log');
536
  try {
537
+ $userFieldKeys = array_column(Mage::getModel('zendesk/api_users')->getUserFields(), 'key');
538
+ $user = Mage::getModel('zendesk/api_users')->me();
539
+
540
  if (is_null($user))
541
  throw new Exception("Connection Failed");
542
 
603
  );
604
 
605
  foreach($data as $field) {
606
+ if (in_array($field['user_field']['key'], $userFieldKeys))
607
+ continue;
608
+
609
  $response = Mage::getModel('zendesk/api_users')->createUserField($field);
610
+
611
  if (!isset($response['active']) || $response['active'] === false)
612
  Mage::log('Unable to create User Field with key '.$field['user_field']['key'], null, 'zendesk.log');
613
  }
763
 
764
  private function _domainConfigured()
765
  {
766
+ if (!Mage::helper('zendesk')->isConnected()) {
767
+ Mage::getSingleton('adminhtml/session')->addError(Mage::helper('zendesk')->__('Please set up a Zendesk connection.'));
 
768
  $this->_redirect('adminhtml/dashboard');
769
  return false;
770
  } else {
771
+ return true;
772
  }
773
  }
774
 
app/code/community/Zendesk/Zendesk/etc/config.xml CHANGED
@@ -19,7 +19,7 @@
19
  <config>
20
  <modules>
21
  <Zendesk_Zendesk>
22
- <version>2.1.0</version>
23
  </Zendesk_Zendesk>
24
  </modules>
25
  <zendesk>
19
  <config>
20
  <modules>
21
  <Zendesk_Zendesk>
22
+ <version>2.1.1</version>
23
  </Zendesk_Zendesk>
24
  </modules>
25
  <zendesk>
app/code/community/Zendesk/Zendesk/functions.php ADDED
@@ -0,0 +1,116 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ <?php
2
+
3
+ if (!function_exists('array_column')) {
4
+ /**
5
+ * This file is part of the array_column library
6
+ *
7
+ * For the full copyright and license information, please view the LICENSE
8
+ * file that was distributed with this source code.
9
+ *
10
+ * @copyright Copyright (c) Ben Ramsey (http://benramsey.com)
11
+ * @license http://opensource.org/licenses/MIT MIT
12
+ */
13
+
14
+ /**
15
+ * Returns the values from a single column of the input array, identified by
16
+ * the $columnKey.
17
+ *
18
+ * Optionally, you may provide an $indexKey to index the values in the returned
19
+ * array by the values from the $indexKey column in the input array.
20
+ *
21
+ * @param array $input A multi-dimensional array (record set) from which to pull
22
+ * a column of values.
23
+ * @param mixed $columnKey The column of values to return. This value may be the
24
+ * integer key of the column you wish to retrieve, or it
25
+ * may be the string key name for an associative array.
26
+ * @param mixed $indexKey (Optional.) The column to use as the index/keys for
27
+ * the returned array. This value may be the integer key
28
+ * of the column, or it may be the string key name.
29
+ * @return array
30
+ */
31
+ function array_column($input = null, $columnKey = null, $indexKey = null)
32
+ {
33
+ // Using func_get_args() in order to check for proper number of
34
+ // parameters and trigger errors exactly as the built-in array_column()
35
+ // does in PHP 5.5.
36
+ $argc = func_num_args();
37
+ $params = func_get_args();
38
+
39
+ if ($argc < 2) {
40
+ trigger_error("array_column() expects at least 2 parameters, {$argc} given", E_USER_WARNING);
41
+ return null;
42
+ }
43
+
44
+ if (!is_array($params[0])) {
45
+ trigger_error(
46
+ 'array_column() expects parameter 1 to be array, ' . gettype($params[0]) . ' given',
47
+ E_USER_WARNING
48
+ );
49
+ return null;
50
+ }
51
+
52
+ if (!is_int($params[1])
53
+ && !is_float($params[1])
54
+ && !is_string($params[1])
55
+ && $params[1] !== null
56
+ && !(is_object($params[1]) && method_exists($params[1], '__toString'))
57
+ ) {
58
+ trigger_error('array_column(): The column key should be either a string or an integer', E_USER_WARNING);
59
+ return false;
60
+ }
61
+
62
+ if (isset($params[2])
63
+ && !is_int($params[2])
64
+ && !is_float($params[2])
65
+ && !is_string($params[2])
66
+ && !(is_object($params[2]) && method_exists($params[2], '__toString'))
67
+ ) {
68
+ trigger_error('array_column(): The index key should be either a string or an integer', E_USER_WARNING);
69
+ return false;
70
+ }
71
+
72
+ $paramsInput = $params[0];
73
+ $paramsColumnKey = ($params[1] !== null) ? (string) $params[1] : null;
74
+
75
+ $paramsIndexKey = null;
76
+ if (isset($params[2])) {
77
+ if (is_float($params[2]) || is_int($params[2])) {
78
+ $paramsIndexKey = (int) $params[2];
79
+ } else {
80
+ $paramsIndexKey = (string) $params[2];
81
+ }
82
+ }
83
+
84
+ $resultArray = array();
85
+
86
+ foreach ($paramsInput as $row) {
87
+ $key = $value = null;
88
+ $keySet = $valueSet = false;
89
+
90
+ if ($paramsIndexKey !== null && array_key_exists($paramsIndexKey, $row)) {
91
+ $keySet = true;
92
+ $key = (string) $row[$paramsIndexKey];
93
+ }
94
+
95
+ if ($paramsColumnKey === null) {
96
+ $valueSet = true;
97
+ $value = $row;
98
+ } elseif (is_array($row) && array_key_exists($paramsColumnKey, $row)) {
99
+ $valueSet = true;
100
+ $value = $row[$paramsColumnKey];
101
+ }
102
+
103
+ if ($valueSet) {
104
+ if ($keySet) {
105
+ $resultArray[$key] = $value;
106
+ } else {
107
+ $resultArray[] = $value;
108
+ }
109
+ }
110
+
111
+ }
112
+
113
+ return $resultArray;
114
+ }
115
+
116
+ }
app/design/adminhtml/default/default/template/zendesk/dashboard/index.phtml CHANGED
@@ -15,7 +15,7 @@
15
  * limitations under the License.
16
  */
17
  ?>
18
- <?php if( $this->isConnected() ): ?>
19
  <?php if ($this->getIsZendeskDashboard() || Mage::getStoreConfig('zendesk/backend_features/show_on_dashboard')): ?>
20
  <?php if ($this->getIsZendeskDashboard()): ?>
21
  <div class="content-header">
15
  * limitations under the License.
16
  */
17
  ?>
18
+ <?php if( Mage::helper('zendesk')->isConnected() ): ?>
19
  <?php if ($this->getIsZendeskDashboard() || Mage::getStoreConfig('zendesk/backend_features/show_on_dashboard')): ?>
20
  <?php if ($this->getIsZendeskDashboard()): ?>
21
  <div class="content-header">
package.xml CHANGED
@@ -1,7 +1,7 @@
1
  <?xml version="1.0"?>
2
  <package>
3
  <name>zendesk</name>
4
- <version>2.1.0</version>
5
  <stability>stable</stability>
6
  <license>Apache Software License v2</license>
7
  <channel>community</channel>
@@ -17,17 +17,17 @@
17
  - Create support tickets from Contact Us requests&lt;br /&gt;&#xD;
18
  - Easily add the Web Widget to your site&#xD;
19
  </description>
20
- <notes>Sideload users instead of caching them all while making multiple API calls&#xD;
 
 
 
21
  &#xD;
22
- Fixes&#xD;
23
- - Memory limit is reached when retrieving a huge number of users&#xD;
24
- &#xD;
25
- Changes&#xD;
26
- - Removes the Priority field from the admin tickets grid</notes>
27
  <authors><author><name>Jason Smale</name><user>zendesk</user><email>jsmale@zendesk.com</email></author><author><name>Fontis</name><user>fontis</user><email>magento@fontis.com.au</email></author></authors>
28
- <date>2015-09-09</date>
29
- <time>06:04:59</time>
30
- <contents><target name="magecommunity"><dir name="Zendesk"><dir name="Zendesk"><dir name="Block"><dir name="Adminhtml"><dir name="Config"><dir name="Buttons"><file name="Generate.php" hash="7fa35e3e71b4bfb94f2dceddb19e86a0"/><file name="MagentoTest.php" hash="005323c12510f8ac07b46bede8df6349"/><file name="Signup.php" hash="f0d9ec9bc9a99f8643f1c2e6ac9989f2"/><file name="Sync.php" hash="d561b6fcbf69d284e866113e7d9afd44"/><file name="ZendeskTest.php" hash="83b67b5e66f8a9757ec424a72121133c"/></dir><file name="Link.php" hash="779827427e11db311b6e1de9d42818f2"/></dir><dir name="Create"><dir name="Customer"><dir name="Grid"><dir name="Renderer"><file name="Action.php" hash="4c599ec0b7210b32733318ca40b403f1"/></dir></dir><file name="Grid.php" hash="d5da59c8bd8f939a578d776648a1920c"/></dir><file name="Customer.php" hash="afe5c04c6ac7aa0cfaefded4ceacef37"/><dir name="Edit"><file name="Form.php" hash="c94acf32924a5140edeef7eae238aa4e"/></dir><file name="Edit.php" hash="fae5df1b1f5c5f524257bdf31bd569b4"/><dir name="Order"><dir name="Grid"><dir name="Renderer"><file name="Action.php" hash="7e9aa2cbd5600865fc77ce35fd6cb73a"/></dir></dir><file name="Grid.php" hash="0e4f085158ce9cc9d3566411b80d4592"/></dir><file name="Order.php" hash="857150ae3de0e3ded29ff972732060b3"/></dir><dir name="Dashboard"><file name="Grids.php" hash="70ed1b41f5a0ea5370ef2ec949117412"/><dir name="Tab"><dir name="Tickets"><dir name="Grid"><file name="Abstract.php" hash="24ef0eb0b5f1a69a07123514f7572ac8"/><file name="All.php" hash="b3cd0bc57392c5d768aa062913d61587"/><file name="Massaction.php" hash="9d3ba44e00b40f4585e167c200b4bfa6"/><dir name="Renderer"><file name="Action.php" hash="53a3b787e3f473a86bd896a0f8d7992e"/><file name="Email.php" hash="6cddcfb5e5517c36f65d9f5a7c938bf2"/><file name="Group.php" hash="814178c8eabb9d8444d2beadd1c07a84"/><file name="Type.php" hash="4f0cd9a88be44fbe7faa4e1f1ba55a38"/><file name="User.php" hash="daae7903e33255421e5ad94eea7f9f31"/></dir><file name="View.php" hash="5b5320a258e838e680bfbde6a8491d88"/></dir></dir></dir></dir><file name="Dashboard.php" hash="3b2ff1e8355be7750f19b93dcfcb50ec"/><file name="Log.php" hash="da85421d71f2e50c1ef2384eedd5688a"/><file name="Menu.php" hash="0f6a56232356c46cd1da31c910985d3b"/><dir name="Order"><dir name="View"><file name="Tickets.php" hash="a83a2ad42801ddbddad2d761779a597b"/></dir></dir></dir><dir name="Customer"><dir name="Tickets"><file name="List.php" hash="eddae13553494e6689ba1736896327a7"/></dir><file name="Tickets.php" hash="619b990e39222018831a42b9bee3f07b"/></dir><file name="WebWidget.php" hash="292d16516b754c0ff0609ac3a8b8e5d2"/></dir><dir name="Helper"><file name="Data.php" hash="1396235bbd7bd575eecdabfa5d03b8bc"/><file name="JWT.php" hash="6610b92191eccedb8edcf993730c3dc0"/><file name="Log.php" hash="358c44a7a478dc6166208eb59ccd53fb"/></dir><file name="LICENSE.txt" hash="d9922043f61f536de5d4d7af831e7f73"/><dir name="Model"><dir name="Api"><file name="Abstract.php" hash="86a16008112175b4448e6abd729fce17"/><file name="Groups.php" hash="7c2694b292399083c8209d297a1e6746"/><file name="Requesters.php" hash="9cb06bc83c45b4874ee29750bfc91f0b"/><file name="SupportAddresses.php" hash="819b2e43055e97c58d80ab867c305db3"/><file name="Tickets.php" hash="827e7b286ba74629bb3effd24571864b"/><file name="Users.php" hash="cb9fa80ef3b4f0a362a6f024df9d37be"/><file name="Views.php" hash="e7198804886820e685afedfc65ebadab"/></dir><file name="Observer.php" hash="8097cbd3fcd0352b1b317a55d97f5804"/><dir name="Resource"><dir name="Tickets"><file name="Collection.php" hash="40a539ebc315cd476cbc345d8a1c2654"/></dir><file name="Tickets.php" hash="8eed34a07f8d65e3680ba3e735a3a4a1"/></dir><dir name="Search"><file name="Field.php" hash="2961022121af96a4bc599141d82e6732"/></dir><file name="Search.php" hash="cac21f222a240bab7ea813023c4523f0"/><dir name="Source"><file name="Sortdir.php" hash="916a3319d52661df8a77438935bae56f"/><file name="Sortorder.php" hash="1c58234e5253987027c174aa192a2b5f"/><file name="Views.php" hash="1c7527338bf40082016a62e45fe44622"/></dir><file name="Tickets.php" hash="796782889d46c6bc658f3cd03ee74a1c"/></dir><dir name="controllers"><dir name="Adminhtml"><file name="ZendeskController.php" hash="a0dccfd6cca44f9f00c26b5a4eaa46a8"/></dir><file name="ApiController.php" hash="84672fb7c6110ebadb9414e9c99ddfd0"/><dir name="Customer"><file name="TicketsController.php" hash="89164100a9640def75e94345e0fe1a14"/></dir><file name="IndexController.php" hash="f2caa943c4619d5add2149ef26443108"/><file name="SsoController.php" hash="2b99171f2c81573405d2258df835fa26"/></dir><dir name="data"><dir name="zendesk_setup"><file name="data-upgrade-1.3.0-1.4.0.php" hash="bcf2b209ab108ed2fc045176262d35ad"/><file name="data-upgrade-1.3.1-1.4.0.php" hash="bcf2b209ab108ed2fc045176262d35ad"/><file name="data-upgrade-1.4.2-2.0.0.php" hash="2b8f26c843de7435cc2bc53ad9e5cdb9"/><file name="data-upgrade-2.0.1-2.0.2.php" hash="2b8f26c843de7435cc2bc53ad9e5cdb9"/><file name="data-upgrade-2.0.5-2.0.6.php" hash="da5a78a75da35ec27e4cbea9704c9f36"/></dir></dir><dir name="etc"><file name="config.xml" hash="9a54236e8732f2bb86c6beba0d3a9526"/><file name="jstranslator.xml" hash="3f3bd74e4b6484613126a2b2f7e34aac"/><file name="system.xml" hash="2f37034472542a19e7fa67e37bb05da4"/></dir></dir></dir></target><target name="magedesign"><dir name="adminhtml"><dir name="default"><dir name="default"><dir name="layout"><file name="zendesk.xml" hash="b824f0f7099d22a7f1c0a31d83cd9efc"/></dir><dir name="template"><dir name="zendesk"><file name="autocomplete.phtml" hash="01f42e0bbe3337c058ebc0a8832ddca9"/><dir name="config"><file name="button-generate.phtml" hash="21a25898c1fdea93d31b02ae91c1dd6f"/><file name="button-signup.phtml" hash="8871a0aa0bad7f85a7419853db8e0ce4"/><file name="button-sync.phtml" hash="0a79ffa3cb7021e2883844d37133af3e"/><file name="button-test-magento.phtml" hash="e86287ab32a2ee29ce44aad62249bcab"/><file name="button-test-zendesk.phtml" hash="434623e895e3044fe826639824f90dc9"/><file name="link.phtml" hash="ce55d65900113183e770b2905a31b0eb"/></dir><dir name="create"><file name="customer.phtml" hash="4195705109186f619780613f31d3799d"/><file name="order.phtml" hash="6565383d06a6428ce91238d90a1a0a1a"/></dir><dir name="customer"><file name="tickets.phtml" hash="8e0ecab043f1f988a51e57f848c51348"/></dir><dir name="dashboard"><file name="empty.phtml" hash="d0c30af25f17ff45215d210b48063a46"/><file name="index.phtml" hash="2ea21311d37450c55adff7b44601f00b"/></dir><file name="left-menu.phtml" hash="167b660cb9e7f0bf9fadfbd15a950c42"/><dir name="log"><file name="index.phtml" hash="c54c187ce5f09da6f56078cbfdf3ca29"/></dir><dir name="order"><file name="tickets.phtml" hash="4fe433f11c40708b0eb56aef5b0ce663"/></dir><dir name="tickets"><file name="tickets.phtml" hash="fc60966507ec30a2521413cb9b998770"/></dir><file name="translations.phtml" hash="663af777fa809b84ea9001afa740109f"/><dir name="widget"><file name="grid.phtml" hash="5e7beb2c7e37c9efe225ea3e80f1ffd7"/></dir></dir></dir></dir></dir></dir><dir name="frontend"><dir name="base"><dir name="default"><dir name="layout"><file name="zendesk.xml" hash="09058ecabaf99b91c7a57e12c74b0b0d"/></dir><dir name="template"><dir name="zendesk"><dir name="customer"><dir name="tickets"><file name="list.phtml" hash="70faead25efe6e55d4e45d0923ba55e2"/></dir><file name="tickets.phtml" hash="1a33c2429f13b16a98225b43e345ac37"/></dir></dir></dir></dir></dir></dir></target><target name="mageetc"><dir name="modules"><file name="Zendesk_Zendesk.xml" hash="a630cf18c788dafb70d4c156a33eaa07"/></dir></target><target name="magelocale"><dir name="da_DA"><file name="Zendesk_Zendesk.csv" hash="7c20868dcfedb4be3d4c3acd688d0572"/></dir><dir name="de_DE"><file name="Zendesk_Zendesk.csv" hash="3892feb95f2173d3f934fe964708b75b"/></dir><dir name="en_CA"><file name="Zendesk_Zendesk.csv" hash="96f26f9fa0b6060ec5e47ceb5bfee923"/></dir><dir name="en_GB"><file name="Zendesk_Zendesk.csv" hash="6d38497b88ad5da6d2eafa6a7677fd1a"/></dir><dir name="en_US"><file name="Zendesk_Zendesk.csv" hash="82849b0c8a98daf56f6153bbccd8e957"/><file name="Zendesk_Zendesk.yml" hash="ac0019dc50c32ae173adb76cca430214"/></dir><dir name="es_419"><file name="Zendesk_Zendesk.csv" hash="59edae01cec3de6fd62228f391222529"/></dir><dir name="es_ES"><file name="Zendesk_Zendesk.csv" hash="a0c3268b8136b65ee5a5a961212323c0"/></dir><dir name="fr_CA"><file name="Zendesk_Zendesk.csv" hash="e8fba8cc289173cec7db70a527cd5ceb"/></dir><dir name="fr_FR"><file name="Zendesk_Zendesk.csv" hash="7a7609df060c812fb3c30c935b157a75"/></dir><dir name="it_IT"><file name="Zendesk_Zendesk.csv" hash="64de62c856de4c83a69dac292c2f04a7"/></dir><dir name="ja_JA"><file name="Zendesk_Zendesk.csv" hash="d0b39c43faa0a858cf89602d6424d652"/></dir><dir name="ja_JP"><file name="Zendesk_Zendesk.csv" hash="8d0ab1a39457a8ba2dcf986faf4eb742"/></dir><dir name="ko_KO"><file name="Zendesk_Zendesk.csv" hash="46a5072434274f035a34272c5fbf5042"/></dir><dir name="ko_KR"><file name="Zendesk_Zendesk.csv" hash="38aee57e5520d82f607999ce25ba5dc2"/></dir><dir name="nl_NL"><file name="Zendesk_Zendesk.csv" hash="985790d52273a6127c9e941dacc6a25d"/></dir><dir name="no_NO"><file name="Zendesk_Zendesk.csv" hash="455b220ca4d9a2362f78855032ad2482"/></dir><dir name="pt_BR"><file name="Zendesk_Zendesk.csv" hash="90568149b111a18cc7db9debf82f9dfc"/></dir><dir name="pt_PT"><file name="Zendesk_Zendesk.csv" hash="ab137db1555f19a61cfffef603bed878"/></dir><dir name="ru_RU"><file name="Zendesk_Zendesk.csv" hash="534791f7ae25eb537b9fa5c2be70d2d3"/></dir><dir name="sv_SV"><file name="Zendesk_Zendesk.csv" hash="7e0b337874ff0352c1020c56a0649b62"/></dir><dir name="tr_TR"><file name="Zendesk_Zendesk.csv" hash="a0c73068b30d7c1ab4f3100123415249"/></dir><dir name="uk_UK"><file name="Zendesk_Zendesk.csv" hash="cc4e4541ff307b51be5a089e6c5e0f38"/></dir><dir name="zh_CN"><file name="Zendesk_Zendesk.csv" hash="c8bfa3b4398c99ec8fd498b1635be1db"/></dir><dir name="zh_TW"><file name="Zendesk_Zendesk.csv" hash="2fff120a9ee211608f505400b60c733f"/></dir></target><target name="mageskin"><dir name="adminhtml"><dir name="default"><dir name="default"><dir name="zendesk"><file name="button.png" hash="58e62edb7f4be46e3b29c0bb774c7ad7"/><file name="icon.png" hash="b5bfce535c987d1e9e604823ac4b3943"/><file name="zendesk-logo.png" hash="ad03156afe04a9dcc8fbf82e1913ac23"/><file name="zendesk-tab.png" hash="0f322d15c392528c212d6491732bc133"/><file name="zendesk.css" hash="b5db959c683981f11b9a83c8787fa461"/></dir></dir></dir></dir></target><target name="mage"><dir name="js"><dir name="zendesk"><file name="validation.js" hash="488b2fe21b2d34ce0814815e745771a0"/></dir></dir></target></contents>
31
  <compatible/>
32
  <dependencies><required><php><min>5.2.0</min><max>6.0.0</max></php></required></dependencies>
33
  </package>
1
  <?xml version="1.0"?>
2
  <package>
3
  <name>zendesk</name>
4
+ <version>2.1.1</version>
5
  <stability>stable</stability>
6
  <license>Apache Software License v2</license>
7
  <channel>community</channel>
17
  - Create support tickets from Contact Us requests&lt;br /&gt;&#xD;
18
  - Easily add the Web Widget to your site&#xD;
19
  </description>
20
+ <notes>Fixes:&#xD;
21
+ - Sorting disabled on tickets grid (introduced in v2.1.0)&#xD;
22
+ - PHP errors when saving incorrect configuration&#xD;
23
+ - PHP error when clicking the sync users button multiple times&#xD;
24
  &#xD;
25
+ Changes:&#xD;
26
+ - Set ticket submitter as logged in Magento user if email is a Zendesk agent or admin</notes>
 
 
 
27
  <authors><author><name>Jason Smale</name><user>zendesk</user><email>jsmale@zendesk.com</email></author><author><name>Fontis</name><user>fontis</user><email>magento@fontis.com.au</email></author></authors>
28
+ <date>2015-09-16</date>
29
+ <time>06:28:12</time>
30
+ <contents><target name="magecommunity"><dir name="Zendesk"><dir name="Zendesk"><dir name="Block"><dir name="Adminhtml"><dir name="Config"><dir name="Buttons"><file name="Generate.php" hash="7fa35e3e71b4bfb94f2dceddb19e86a0"/><file name="MagentoTest.php" hash="005323c12510f8ac07b46bede8df6349"/><file name="Signup.php" hash="f0d9ec9bc9a99f8643f1c2e6ac9989f2"/><file name="Sync.php" hash="d561b6fcbf69d284e866113e7d9afd44"/><file name="ZendeskTest.php" hash="83b67b5e66f8a9757ec424a72121133c"/></dir><file name="Link.php" hash="779827427e11db311b6e1de9d42818f2"/></dir><dir name="Create"><dir name="Customer"><dir name="Grid"><dir name="Renderer"><file name="Action.php" hash="4c599ec0b7210b32733318ca40b403f1"/></dir></dir><file name="Grid.php" hash="d5da59c8bd8f939a578d776648a1920c"/></dir><file name="Customer.php" hash="afe5c04c6ac7aa0cfaefded4ceacef37"/><dir name="Edit"><file name="Form.php" hash="c94acf32924a5140edeef7eae238aa4e"/></dir><file name="Edit.php" hash="fae5df1b1f5c5f524257bdf31bd569b4"/><dir name="Order"><dir name="Grid"><dir name="Renderer"><file name="Action.php" hash="7e9aa2cbd5600865fc77ce35fd6cb73a"/></dir></dir><file name="Grid.php" hash="0e4f085158ce9cc9d3566411b80d4592"/></dir><file name="Order.php" hash="857150ae3de0e3ded29ff972732060b3"/></dir><dir name="Dashboard"><file name="Grids.php" hash="1489d6addfdad17f23bfd34ccaaeb809"/><dir name="Tab"><dir name="Tickets"><dir name="Grid"><file name="Abstract.php" hash="b9cbb0629a4970e39539893869a3cfd2"/><file name="All.php" hash="27a968cc57b9514de3bb9d60e1fda068"/><file name="Massaction.php" hash="9d3ba44e00b40f4585e167c200b4bfa6"/><dir name="Renderer"><file name="Action.php" hash="53a3b787e3f473a86bd896a0f8d7992e"/><file name="Email.php" hash="6cddcfb5e5517c36f65d9f5a7c938bf2"/><file name="Group.php" hash="814178c8eabb9d8444d2beadd1c07a84"/><file name="Type.php" hash="4f0cd9a88be44fbe7faa4e1f1ba55a38"/><file name="User.php" 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31
  <compatible/>
32
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33
  </package>