zendesk - Version 2.1.4

Version Notes

Fix Setup Guide for sites with store codes enabled.

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Release Info

Developer Jason Smale
Extension zendesk
Version 2.1.4
Comparing to
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Code changes from version 2.1.2 to 2.1.4

Files changed (10) hide show
  1. app/code/community/Zendesk/Zendesk/Block/Adminhtml/Config/Buttons/Signup.php +4 -1
  2. app/code/community/Zendesk/Zendesk/Block/Customer/Tickets.php +1 -1
  3. app/code/community/Zendesk/Zendesk/Model/Api/Requesters.php +2 -2
  4. app/code/community/Zendesk/Zendesk/Model/Api/Tickets.php +3 -3
  5. app/code/community/Zendesk/Zendesk/Model/Api/Users.php +8 -8
  6. app/code/community/Zendesk/Zendesk/Model/Api/Views.php +2 -2
  7. app/code/community/Zendesk/Zendesk/controllers/Adminhtml/ZendeskController.php +1 -0
  8. app/code/community/Zendesk/Zendesk/etc/config.xml +1 -1
  9. app/locale/en_US/Zendesk_Zendesk.yml +1 -1
  10. package.xml +11 -30
app/code/community/Zendesk/Zendesk/Block/Adminhtml/Config/Buttons/Signup.php CHANGED
@@ -51,6 +51,8 @@ class Zendesk_Zendesk_Block_Adminhtml_Config_Buttons_Signup extends Mage_Adminht
51
 
52
  public function getPostInfo()
53
  {
 
 
54
  $info = array(
55
  'magento_domain' => Mage::getBaseUrl(Mage_Core_Model_Store::URL_TYPE_WEB),
56
  'magento_current_user_id' => Mage::getSingleton('admin/session')->getUser()->getUserId(),
@@ -59,6 +61,7 @@ class Zendesk_Zendesk_Block_Adminhtml_Config_Buttons_Signup extends Mage_Adminht
59
  'magento_callback' => Mage::helper('adminhtml')->getUrl('adminhtml/zendesk/redirect', array('type' => 'settings', 'id' => 'zendesk')),
60
  'magento_locale' => Mage::getStoreConfig('general/locale/code'),
61
  'magento_timezone' => Mage::getStoreConfig('general/locale/timezone'),
 
62
  );
63
 
64
  $storeName = Mage::getStoreConfig('general/store_information/name');
@@ -77,4 +80,4 @@ class Zendesk_Zendesk_Block_Adminhtml_Config_Buttons_Signup extends Mage_Adminht
77
 
78
  return $info;
79
  }
80
- }
51
 
52
  public function getPostInfo()
53
  {
54
+ $stores = Mage::app()->getWebsites();
55
+
56
  $info = array(
57
  'magento_domain' => Mage::getBaseUrl(Mage_Core_Model_Store::URL_TYPE_WEB),
58
  'magento_current_user_id' => Mage::getSingleton('admin/session')->getUser()->getUserId(),
61
  'magento_callback' => Mage::helper('adminhtml')->getUrl('adminhtml/zendesk/redirect', array('type' => 'settings', 'id' => 'zendesk')),
62
  'magento_locale' => Mage::getStoreConfig('general/locale/code'),
63
  'magento_timezone' => Mage::getStoreConfig('general/locale/timezone'),
64
+ 'magento_api_url' => Mage::getUrl('zendesk/api', array('_store' => $stores[1]->getDefaultStore()->getCode()))
65
  );
66
 
67
  $storeName = Mage::getStoreConfig('general/store_information/name');
80
 
81
  return $info;
82
  }
83
+ }
app/code/community/Zendesk/Zendesk/Block/Customer/Tickets.php CHANGED
@@ -25,7 +25,7 @@ class Zendesk_Zendesk_Block_Customer_Tickets extends Mage_Core_Block_Template
25
 
26
  public function getSubmitAction() {
27
  if (!$return_url = Mage::getStoreConfig('zendesk/sso_frontend/new')) {
28
- $return_url = "http://".Mage::getStoreConfig('zendesk/general/domain')."/requests/new";
29
  }
30
  $url = Mage::helper('adminhtml')->getUrl('*/sso/login', array("return_url" => Mage::helper('core')->urlEncode($return_url)));
31
 
25
 
26
  public function getSubmitAction() {
27
  if (!$return_url = Mage::getStoreConfig('zendesk/sso_frontend/new')) {
28
+ $return_url = "http://".Mage::getStoreConfig('zendesk/general/domain')."/hc/requests/new";
29
  }
30
  $url = Mage::helper('adminhtml')->getUrl('*/sso/login', array("return_url" => Mage::helper('core')->urlEncode($return_url)));
31
 
app/code/community/Zendesk/Zendesk/Model/Api/Requesters.php CHANGED
@@ -36,6 +36,6 @@ class Zendesk_Zendesk_Model_Api_Requesters extends Zendesk_Zendesk_Model_Api_Use
36
  );
37
  $response = $this->_call('users.json', null, 'POST', $data);
38
 
39
- return $response['user'];
40
  }
41
- }
36
  );
37
  $response = $this->_call('users.json', null, 'POST', $data);
38
 
39
+ return (isset($response['user']) ? $response['user'] : null);
40
  }
41
+ }
app/code/community/Zendesk/Zendesk/Model/Api/Tickets.php CHANGED
@@ -84,13 +84,13 @@ class Zendesk_Zendesk_Model_Api_Tickets extends Zendesk_Zendesk_Model_Api_Abstra
84
  {
85
  $response = $this->_call('tickets/recent.json', array('include' => 'users,groups'));
86
 
87
- return $response['tickets'];
88
  }
89
 
90
  public function all()
91
  {
92
  $response = $this->_call('tickets.json', array('include' => 'users,groups'));
93
- return $response['tickets'];
94
  }
95
 
96
  public function search($data)
@@ -189,7 +189,7 @@ class Zendesk_Zendesk_Model_Api_Tickets extends Zendesk_Zendesk_Model_Api_Abstra
189
  {
190
  $response = $this->_call('tickets.json', null, 'POST', $data);
191
 
192
- return $response['ticket'];
193
  }
194
 
195
  }
84
  {
85
  $response = $this->_call('tickets/recent.json', array('include' => 'users,groups'));
86
 
87
+ return (isset($response['tickets']) ? $response['tickets'] : null);
88
  }
89
 
90
  public function all()
91
  {
92
  $response = $this->_call('tickets.json', array('include' => 'users,groups'));
93
+ return (isset($response['tickets']) ? $response['tickets'] : null);
94
  }
95
 
96
  public function search($data)
189
  {
190
  $response = $this->_call('tickets.json', null, 'POST', $data);
191
 
192
+ return (isset($response['ticket']) ? $response['ticket'] : null);
193
  }
194
 
195
  }
app/code/community/Zendesk/Zendesk/Model/Api/Users.php CHANGED
@@ -37,7 +37,7 @@ class Zendesk_Zendesk_Model_Api_Users extends Zendesk_Zendesk_Model_Api_Abstract
37
  {
38
  $response = $this->_call('users/me.json');
39
 
40
- return $response['user'];
41
  }
42
 
43
  public function get($id)
@@ -48,7 +48,7 @@ class Zendesk_Zendesk_Model_Api_Users extends Zendesk_Zendesk_Model_Api_Abstract
48
 
49
  $response = $this->_call('users/' . $id . '.json');
50
 
51
- return $response['user'];
52
  }
53
 
54
  public function all()
@@ -72,37 +72,37 @@ class Zendesk_Zendesk_Model_Api_Users extends Zendesk_Zendesk_Model_Api_Abstract
72
 
73
  $response = $this->_call('end_users/'. $id .'.json');
74
 
75
- return $response['user'];
76
  }
77
 
78
  public function getIdentities($id)
79
  {
80
  $response = $this->_call('users/' . $id . '/identities.json');
81
- return $response['identities'];
82
  }
83
 
84
  public function setPrimaryIdentity($user_id, $identity_id)
85
  {
86
  $response = $this->_call('users/' . $user_id . '/identities/'.$identity_id.'/make_primary.json', null, 'PUT', null, true);
87
- return $response['identities'];
88
  }
89
 
90
  public function addIdentity($user_id, $data)
91
  {
92
  $response = $this->_call('users/' . $user_id . '/identities.json', null, 'POST', $data, true);
93
- return $response['identity'];
94
  }
95
 
96
  public function update($user_id, $user)
97
  {
98
  $response = $this->_call('users/' . $user_id . '.json', null, 'PUT', $user, true);
99
- return $response['user'];
100
  }
101
 
102
  public function create($user)
103
  {
104
  $response = $this->_call('users.json', null, 'POST', $user, true);
105
- return $response['user'];
106
  }
107
 
108
  public function createUserField($field)
37
  {
38
  $response = $this->_call('users/me.json');
39
 
40
+ return (isset($response['user']) ? $response['user'] : null);
41
  }
42
 
43
  public function get($id)
48
 
49
  $response = $this->_call('users/' . $id . '.json');
50
 
51
+ return (isset($response['user']) ? $response['user'] : null);
52
  }
53
 
54
  public function all()
72
 
73
  $response = $this->_call('end_users/'. $id .'.json');
74
 
75
+ return (isset($response['user']) ? $response['user'] : null);
76
  }
77
 
78
  public function getIdentities($id)
79
  {
80
  $response = $this->_call('users/' . $id . '/identities.json');
81
+ return (isset($response['identities']) ? $response['identities'] : null);
82
  }
83
 
84
  public function setPrimaryIdentity($user_id, $identity_id)
85
  {
86
  $response = $this->_call('users/' . $user_id . '/identities/'.$identity_id.'/make_primary.json', null, 'PUT', null, true);
87
+ return (isset($response['identities']) ? $response['identities'] : null);
88
  }
89
 
90
  public function addIdentity($user_id, $data)
91
  {
92
  $response = $this->_call('users/' . $user_id . '/identities.json', null, 'POST', $data, true);
93
+ return (isset($response['identity']) ? $response['identity'] : null);
94
  }
95
 
96
  public function update($user_id, $user)
97
  {
98
  $response = $this->_call('users/' . $user_id . '.json', null, 'PUT', $user, true);
99
+ return (isset($response['user']) ? $response['user'] : null);
100
  }
101
 
102
  public function create($user)
103
  {
104
  $response = $this->_call('users.json', null, 'POST', $user, true);
105
+ return (isset($response['user']) ? $response['user'] : null);
106
  }
107
 
108
  public function createUserField($field)
app/code/community/Zendesk/Zendesk/Model/Api/Views.php CHANGED
@@ -20,7 +20,7 @@ class Zendesk_Zendesk_Model_Api_Views extends Zendesk_Zendesk_Model_Api_Abstract
20
  public function active()
21
  {
22
  $response = $this->_call('views/active.json');
23
- return $response['views'];
24
  }
25
 
26
  public function get($id)
@@ -30,7 +30,7 @@ class Zendesk_Zendesk_Model_Api_Views extends Zendesk_Zendesk_Model_Api_Abstract
30
  }
31
 
32
  $response = $this->_call('views/' . $id . '.json');
33
- return $response['view'];
34
  }
35
 
36
  public function execute($id, array $params = array())
20
  public function active()
21
  {
22
  $response = $this->_call('views/active.json');
23
+ return (isset($response['views']) ? $response['views'] : null);
24
  }
25
 
26
  public function get($id)
30
  }
31
 
32
  $response = $this->_call('views/' . $id . '.json');
33
+ return (isset($response['view']) ? $response['view'] : null);
34
  }
35
 
36
  public function execute($id, array $params = array())
app/code/community/Zendesk/Zendesk/controllers/Adminhtml/ZendeskController.php CHANGED
@@ -63,6 +63,7 @@ class Zendesk_Zendesk_Adminhtml_ZendeskController extends Mage_Adminhtml_Control
63
  case 'configuration':
64
  case 'generate':
65
  case 'sync':
 
66
  $aclAction = 'settings';
67
  break;
68
  default:
63
  case 'configuration':
64
  case 'generate':
65
  case 'sync':
66
+ case 'log':
67
  $aclAction = 'settings';
68
  break;
69
  default:
app/code/community/Zendesk/Zendesk/etc/config.xml CHANGED
@@ -19,7 +19,7 @@
19
  <config>
20
  <modules>
21
  <Zendesk_Zendesk>
22
- <version>2.1.2</version>
23
  </Zendesk_Zendesk>
24
  </modules>
25
  <zendesk>
19
  <config>
20
  <modules>
21
  <Zendesk_Zendesk>
22
+ <version>2.1.4</version>
23
  </Zendesk_Zendesk>
24
  </modules>
25
  <zendesk>
app/locale/en_US/Zendesk_Zendesk.yml CHANGED
@@ -232,7 +232,7 @@ parts:
232
  value: "Connection to Zendesk API failed"
233
  - translation:
234
  key: "text.integrations.magento.config.test_connection.troubleshooting"
235
- title: "Configuration message: suggestion to look at configured email and token for troubleshooting"
236
  value: "Click 'Save Config' and try again. If the issue persist, check if the entered Agent Email Address and Agent Token combination is correct."
237
 
238
  # Tickets
232
  value: "Connection to Zendesk API failed"
233
  - translation:
234
  key: "text.integrations.magento.config.test_connection.troubleshooting"
235
+ title: "Configuration message: suggestion to look at configured email and token for troubleshooting. See txt.integrations.magento.config.save, txt.integrations.magento.config.general.email and txt.integrations.magento.config.general.token for consistency"
236
  value: "Click 'Save Config' and try again. If the issue persist, check if the entered Agent Email Address and Agent Token combination is correct."
237
 
238
  # Tickets
package.xml CHANGED
@@ -1,31 +1,12 @@
1
  <?xml version="1.0"?>
2
- <package>
3
- <name>zendesk</name>
4
- <version>2.1.2</version>
5
- <stability>stable</stability>
6
- <license>Apache Software License v2</license>
7
- <channel>community</channel>
8
- <extends/>
9
- <summary>Zendesk helps deliver the best customer support to your customers.</summary>
10
- <description>&lt;strong&gt;Zendesk&lt;/strong&gt; is the market leader of smart, agile and convenient cloud-based customer support software. For growing organizations, Zendesk is the fastest way to enable great customer service.&lt;br /&gt;&lt;br /&gt;&#xD;
11
- This extension makes Zendesk work seamlessly with Magento to enable stores to deliver great customer support. &lt;br /&gt;&lt;br /&gt;&#xD;
12
- &#xD;
13
- &lt;strong&gt;Features include:&lt;/strong&gt;&lt;br /&gt;&#xD;
14
- - Enable Single Sign-on with Zendesk&lt;br /&gt;&#xD;
15
- - Create support tickets without leaving Magento&lt;br /&gt;&#xD;
16
- - Display relevant support tickets on order &amp; customer dashboards&lt;br /&gt;&#xD;
17
- - Create support tickets from Contact Us requests&lt;br /&gt;&#xD;
18
- - Easily add the Web Widget to your site&#xD;
19
- </description>
20
- <notes>Fixes:&#xD;
21
- - Compatibility for array_column&#xD;
22
- &#xD;
23
- Changes:&#xD;
24
- - "Test Connection" no longer requires users to save the form</notes>
25
- <authors><author><name>Jason Smale</name><user>zendesk</user><email>jsmale@zendesk.com</email></author><author><name>Fontis</name><user>fontis</user><email>magento@fontis.com.au</email></author></authors>
26
- <date>2015-09-21</date>
27
- <time>06:33:41</time>
28
- <contents><target name="magecommunity"><dir name="Zendesk"><dir name="Zendesk"><dir name="Block"><dir name="Adminhtml"><dir name="Config"><dir name="Buttons"><file name="Generate.php" hash="7fa35e3e71b4bfb94f2dceddb19e86a0"/><file name="MagentoTest.php" hash="005323c12510f8ac07b46bede8df6349"/><file name="Signup.php" hash="f0d9ec9bc9a99f8643f1c2e6ac9989f2"/><file name="Sync.php" hash="d561b6fcbf69d284e866113e7d9afd44"/><file name="ZendeskTest.php" hash="83b67b5e66f8a9757ec424a72121133c"/></dir><file name="Link.php" hash="779827427e11db311b6e1de9d42818f2"/></dir><dir name="Create"><dir name="Customer"><dir name="Grid"><dir name="Renderer"><file name="Action.php" hash="4c599ec0b7210b32733318ca40b403f1"/></dir></dir><file name="Grid.php" hash="d5da59c8bd8f939a578d776648a1920c"/></dir><file name="Customer.php" hash="afe5c04c6ac7aa0cfaefded4ceacef37"/><dir name="Edit"><file name="Form.php" hash="c94acf32924a5140edeef7eae238aa4e"/></dir><file name="Edit.php" hash="fae5df1b1f5c5f524257bdf31bd569b4"/><dir name="Order"><dir name="Grid"><dir name="Renderer"><file name="Action.php" hash="7e9aa2cbd5600865fc77ce35fd6cb73a"/></dir></dir><file name="Grid.php" hash="0e4f085158ce9cc9d3566411b80d4592"/></dir><file name="Order.php" hash="857150ae3de0e3ded29ff972732060b3"/></dir><dir name="Dashboard"><file name="Grids.php" hash="1489d6addfdad17f23bfd34ccaaeb809"/><dir name="Tab"><dir name="Tickets"><dir name="Grid"><file name="Abstract.php" hash="b9cbb0629a4970e39539893869a3cfd2"/><file name="All.php" hash="27a968cc57b9514de3bb9d60e1fda068"/><file name="Massaction.php" hash="9d3ba44e00b40f4585e167c200b4bfa6"/><dir name="Renderer"><file name="Action.php" hash="53a3b787e3f473a86bd896a0f8d7992e"/><file name="Group.php" hash="814178c8eabb9d8444d2beadd1c07a84"/><file name="Type.php" hash="4f0cd9a88be44fbe7faa4e1f1ba55a38"/><file name="User.php" hash="ce383119807c67b55892d404afc2d21c"/></dir><file name="View.php" hash="5b5320a258e838e680bfbde6a8491d88"/></dir></dir></dir></dir><file name="Dashboard.php" hash="330e44b755b2eacf218e4c23210dd709"/><file name="Log.php" hash="da85421d71f2e50c1ef2384eedd5688a"/><file name="Menu.php" hash="0f6a56232356c46cd1da31c910985d3b"/><dir name="Order"><dir name="View"><file name="Tickets.php" hash="a83a2ad42801ddbddad2d761779a597b"/></dir></dir></dir><dir name="Customer"><dir name="Tickets"><file name="List.php" hash="eddae13553494e6689ba1736896327a7"/></dir><file name="Tickets.php" hash="619b990e39222018831a42b9bee3f07b"/></dir><file name="WebWidget.php" hash="292d16516b754c0ff0609ac3a8b8e5d2"/></dir><dir name="Helper"><file name="Data.php" hash="813ca2e4af8b35bbb985dda481a38d52"/><file name="JWT.php" hash="6610b92191eccedb8edcf993730c3dc0"/><file name="Log.php" hash="358c44a7a478dc6166208eb59ccd53fb"/></dir><file name="LICENSE.txt" hash="d9922043f61f536de5d4d7af831e7f73"/><dir name="Model"><dir name="Api"><file name="Abstract.php" hash="e5abe46841988dff2fb77ea9f9b71f18"/><file name="Groups.php" hash="7c2694b292399083c8209d297a1e6746"/><file name="Requesters.php" hash="9cb06bc83c45b4874ee29750bfc91f0b"/><file name="SupportAddresses.php" hash="819b2e43055e97c58d80ab867c305db3"/><file name="Tickets.php" hash="827e7b286ba74629bb3effd24571864b"/><file name="Users.php" hash="0e0a75686717dcb6ed6538c9bcd68da6"/><file name="Views.php" hash="83dec8ce3965fb33bf0d39a9fce2bd27"/></dir><file name="Observer.php" hash="8097cbd3fcd0352b1b317a55d97f5804"/><dir name="Resource"><dir name="Tickets"><file name="Collection.php" hash="1eae1969bfd0ac305b90bc55ce03fe19"/></dir><file name="Tickets.php" hash="8eed34a07f8d65e3680ba3e735a3a4a1"/></dir><dir name="Search"><file name="Field.php" hash="2961022121af96a4bc599141d82e6732"/></dir><file name="Search.php" hash="cac21f222a240bab7ea813023c4523f0"/><dir name="Source"><file name="Sortdir.php" hash="916a3319d52661df8a77438935bae56f"/><file name="Sortorder.php" hash="1c58234e5253987027c174aa192a2b5f"/><file name="Views.php" hash="1c7527338bf40082016a62e45fe44622"/></dir><file name="Tickets.php" hash="796782889d46c6bc658f3cd03ee74a1c"/></dir><dir name="controllers"><dir name="Adminhtml"><file name="ZendeskController.php" hash="5fd7d2f11ccbc8b34ac43c042483aa5b"/></dir><file name="ApiController.php" hash="84672fb7c6110ebadb9414e9c99ddfd0"/><dir name="Customer"><file name="TicketsController.php" hash="89164100a9640def75e94345e0fe1a14"/></dir><file name="IndexController.php" hash="f2caa943c4619d5add2149ef26443108"/><file name="SsoController.php" hash="2b99171f2c81573405d2258df835fa26"/></dir><dir name="data"><dir name="zendesk_setup"><file name="data-upgrade-1.3.0-1.4.0.php" hash="bcf2b209ab108ed2fc045176262d35ad"/><file name="data-upgrade-1.3.1-1.4.0.php" hash="bcf2b209ab108ed2fc045176262d35ad"/><file name="data-upgrade-1.4.2-2.0.0.php" hash="2b8f26c843de7435cc2bc53ad9e5cdb9"/><file name="data-upgrade-2.0.5-2.0.6.php" 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29
- <compatible/>
30
- <dependencies><required><php><min>5.2.0</min><max>6.0.0</max></php></required></dependencies>
31
- </package>
1
  <?xml version="1.0"?>
2
+ <package><name>Zendesk</name><version>2.1.4</version><stability>stable</stability><license>Apache Software License v2</license><channel>community</channel><extends></extends><summary>Zendesk helps deliver the best customer support to your customers.</summary><description>
3
+ &lt;strong&gt;&lt;a href="https://www.zendesk.com/?utm_source=magento&amp;amp;utm_medium=appstore&amp;amp;utm_campaign=profile"&gt;Zendesk&lt;/a&gt;&lt;/strong&gt; is the market leader of smart, agile and convenient cloud-based customer support software. For growing organizations, Zendesk is the fastest way to enable great customer service.&lt;br /&gt;&lt;br /&gt;
4
+ This extension makes Zendesk work seamlessly with Magento to enable stores to deliver great customer support. &lt;br /&gt;&lt;br /&gt;
5
+
6
+ &lt;strong&gt;Features include:&lt;/strong&gt;&lt;br /&gt;
7
+ - Enable Single Sign-on with Zendesk&lt;br /&gt;
8
+ - Create support tickets without leaving Magento&lt;br /&gt;
9
+ - Display relevant support tickets on order &amp; customer dashboards&lt;br /&gt;
10
+ - Create support tickets from Contact Us requests&lt;br /&gt;
11
+ - Easily add the Web Widget to your site
12
+ </description><notes>Fix Setup Guide for sites with store codes enabled.</notes><authors><author><name>Jason Smale</name><user>zendesk</user><email>jsmale@zendesk.com</email></author><author><name>Fontis</name><user>fontis</user><email>magento@fontis.com.au</email></author></authors><date>2016-03-27</date><time>22:49:45</time><compatible></compatible><dependencies><required><php><min>5.2.0</min><max>6.0.0</max></php></required></dependencies><contents><target name="mage"><dir name="app"><dir name="code"><dir name="community"><dir name="Zendesk"><dir name="Zendesk"><file name="LICENSE.txt" hash="d9922043f61f536de5d4d7af831e7f73"/><dir name="Block"><file name="WebWidget.php" hash="292d16516b754c0ff0609ac3a8b8e5d2"/><dir name="Adminhtml"><file name="Dashboard.php" hash="330e44b755b2eacf218e4c23210dd709"/><file name="Log.php" hash="da85421d71f2e50c1ef2384eedd5688a"/><file name="Menu.php" hash="0f6a56232356c46cd1da31c910985d3b"/><dir name="Config"><file name="Link.php" 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