NOTE:
We have now re-named our platform as Zoho SalesIQ. The platform is now moving towards store visitor monitoring and real-time sales intelligence. Please install our new plugin from http://www.magentocommerce.com/magento-connect/zoho-salesiq.html to get latest updates
It’s time where communication with our customers have gone one step ahead in real time, Give your customers access to real-life agents who they connect instantly. Real names, real photos, real people, real easy. With Zoho LiveDesk you can instantly connect to your customers and deliver instant support.
Why LiveDesk?
In LiveDesk, you can customize the chat window color, text, logo, icons, input fields (Name, Email, contact number) and many more.
In the era of real-time communication and instant-everything, customers expect a prompt answer to their questions. With its neat web interface, Zoho LiveDesk allows agents to pick customer chat requests and help them to solve their problems instantly through Live Chat.
You can easily create, configure and customize your LiveDesk within minutes, Embed the customizable chat widgets into your website and provide a personalized Support experience to your customers.
Our Features
* Chat Embed Customization
* Support Customers from your Mobile Devices
* Gaze into the future and see what your customers type as they type it and magically make custom solutions appear before they ever hit submit
* Zoho LiveDesk Integration with Zoho CRM and Zoho Support
* Powerful Reporting
* Advanced organizational features, which includes departments.
* Chat transfer and Monitor
* Categorized Canned Messages
* IP Blocking
* Agent roles
* Business hour
Need to Know More? Visit our website: https://www.zoho.com/livedesk/help/getting-started-with-live-chat.html
Install Zoho LiveDesk plugin now and sign up for a free account at https://livedesk.zoho.com/register.sas?source=Magento.description
