Zoho_LiveDesk - Version 1.0.0

Version Notes

Initial release

Release Info

Developer	Zoho LiveDesk
Extension	Zoho_LiveDesk
Version	1.0.0
Comparing to
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Version 1.0.0

Files changed (13) hide show

app/code/community/Zoho/Livedesk/Block/Button.php +27 -0
app/code/community/Zoho/Livedesk/Block/Livedesk.php +54 -0
app/code/community/Zoho/Livedesk/Block/System/Config/Livedesk/Info.php +20 -0
app/code/community/Zoho/Livedesk/Helper/Data.php +48 -0
app/code/community/Zoho/Livedesk/Model/Livedesk.php +28 -0
app/code/community/Zoho/Livedesk/controllers/IndexController.php +14 -0
app/code/community/Zoho/Livedesk/etc/adminhtml.xml +31 -0
app/code/community/Zoho/Livedesk/etc/config.xml +81 -0
app/code/community/Zoho/Livedesk/etc/system.xml +86 -0
app/design/frontend/base/default/layout/livedesk.xml +26 -0
app/design/frontend/base/default/template/livedesk/button.phtml +21 -0
app/etc/modules/Zoho_Livedesk.xml +18 -0
package.xml +43 -0

app/code/community/Zoho/Livedesk/Block/Button.php ADDED Viewed

	@@ -0,0 +1,27 @@


1	+ <?php
2	+ /**
3	+ * @category Zoho
4	+ * @package Zoho_Livedesk
5	+ * @author LiveDesk Team
6	+ * @website http://www.zoho.com/livedesk
7	+ * @license http://opensource.org/licenses/osl-3.0.php Open Software License (OSL 3.0)
8	+ */
9	+ class Zoho_Livedesk_Block_Button extends Mage_Core_Block_Template {
10	+
11	+ public function getQuestion() {
12	+ $question = 'Hi, I need to know more about ';
13	+ $question .= $this->helper('catalog/data')->getProduct()->getName();
14	+ $question .= ' (';
15	+ $question .= $this->helper('core/url')->getCurrentUrl();
16	+ $question .= ')';
17	+ return htmlspecialchars(json_encode($question));
18	+ }
19	+
20	+ public function getLabel() {
21	+ return $this->__('Click here to chat');
22	+ }
23	+
24	+ public function isQuickChatEnabled() {
25	+ return $this->helper('livedesk')->isQuickChatEnabled();
26	+ }
27	+ }

app/code/community/Zoho/Livedesk/Block/Livedesk.php ADDED Viewed

	@@ -0,0 +1,54 @@


1	+ <?php
2	+ /**
3	+ * @category Zoho
4	+ * @package Zoho_Livedesk
5	+ * @author LiveDesk Team
6	+ * @website http://www.zoho.com/livedesk
7	+ * @license http://opensource.org/licenses/osl-3.0.php Open Software License (OSL 3.0)
8	+ */
9	+ class Zoho_Livedesk_Block_Livedesk extends Mage_Core_Block_Template {
10	+
11	+ protected function _toHtml() {
12	+ $helper = Mage::helper('livedesk');
13	+ $includedPages = $helper->getIncludedPages();
14	+ $currentPage = Mage::app()->getFrontController()->getAction()->getFullActionName();
15	+
16	+ // If chat window option is enabled, include the widget code only if
17	+ // "All Pages" or the current page is configured in settings.
18	+ if ($helper->isChatWindowEnabled()
19	+ && (in_array('all_pages', $includedPages)
20	+ \|\| in_array($currentPage, $includedPages))) {
21	+ return $this->_getWidgetCode($helper);
22	+ }
23	+
24	+ // If chat window is not enabled, but the Quick chat option is enabled
25	+ // and the current page is Product page, then include the widget code
26	+ // but hide the float button and window so that they are shown only if
27	+ // the Quick Chat button is clicked.
28	+ if ($currentPage == 'catalog_product_view'
29	+ && $helper->isQuickChatEnabled()) {
30	+ $extra = '$zoho.livedesk.floatbutton.visible("hide");
31	+ $zoho.livedesk.floatwindow.visible("hide");';
32	+ return $this->_getWidgetCode($helper, $extra);
33	+ }
34	+ }
35	+
36	+ protected function _getName() {
37	+ return trim($this->helper('customer/data')->getCustomer()->getName());
38	+ }
39	+
40	+ protected function _getEmail() {
41	+ return trim($this->helper('customer/data')->getCustomer()->getEmail());
42	+ }
43	+
44	+ protected function _getWidgetCode($helper, $extra="") {
45	+ $code = $helper->getWidgetCode();
46	+ $code .= '<script>$zoho.livedesk.ready=function() {';
47	+ $code .= ' $zoho.livedesk.visitor.name("' . $this->_getName() . '");';
48	+ $code .= ' $zoho.livedesk.visitor.email("' . $this->_getEmail() . '");';
49	+ $code .= $extra;
50	+ $code .= '}</script>';
51	+ return $code;
52	+ }
53	+
54	+ }

app/code/community/Zoho/Livedesk/Block/System/Config/Livedesk/Info.php ADDED Viewed

	@@ -0,0 +1,20 @@


1	+ <?php
2	+ /**
3	+ * @category Zoho
4	+ * @package Zoho_Livedesk
5	+ * @author LiveDesk Team
6	+ * @website http://www.zoho.com/livedesk
7	+ * @license http://opensource.org/licenses/osl-3.0.php Open Software License (OSL 3.0)
8	+ */
9	+ class Zoho_Livedesk_Block_System_Config_Livedesk_Info
10	+ extends Mage_Adminhtml_Block_Abstract
11	+ implements Varien_Data_Form_Element_Renderer_Interface {
12	+
13	+ public function render(Varien_Data_Form_Element_Abstract $element) {
14	+ $html = '<div style="border:1px solid #CCCCCC;margin-bottom:10px;padding:10px 10px 10px 10px;">
15	+ <h4>About Zoho LiveDesk</h4>
16	+ <p>Engage with your customers in real time. Chat and deliver unbeatable customer support. Convert more, grow faster.</p>
17	+ </div>';
18	+ return $html;
19	+ }
20	+ }

app/code/community/Zoho/Livedesk/Helper/Data.php ADDED Viewed

	@@ -0,0 +1,48 @@


1	+ <?php
2	+ /**
3	+ * @category Zoho
4	+ * @package Zoho_Livedesk
5	+ * @author LiveDesk Team
6	+ * @website http://www.zoho.com/livedesk
7	+ * @license http://opensource.org/licenses/osl-3.0.php Open Software License (OSL 3.0)
8	+ */
9	+ class Zoho_Livedesk_Helper_Data extends Mage_Core_Helper_Abstract {
10	+
11	+ public function getConfig($field, $section = 'option', $default = null) {
12	+ $value = Mage::getStoreConfig('livedesk/' . $section . '/' . $field);
13	+ if (!isset($value) or trim($value) == '') {
14	+ return $default;
15	+ } else {
16	+ return $value;
17	+ }
18	+ }
19	+
20	+ public function log($data) {
21	+ if (!$this->getConfig('enable_log')) {
22	+ return;
23	+ }
24	+
25	+ if (is_array($data) \|\| is_object($data)) {
26	+ $data = print_r($data, true);
27	+ }
28	+
29	+ Mage::log($data, null, 'livedesk.log');
30	+ }
31	+
32	+ public function getWidgetcode() {
33	+ return $this->getConfig('widget_code');
34	+ }
35	+
36	+ public function isChatWindowEnabled() {
37	+ return $this->getConfig('chat_window');
38	+ }
39	+
40	+ public function getIncludedPages() {
41	+ return explode(',', $this->getConfig('include_in', 'option', 'all_pages'));
42	+ }
43	+
44	+ public function isQuickChatEnabled() {
45	+ return $this->getConfig('quick_chat_button');
46	+ }
47	+
48	+ }

app/code/community/Zoho/Livedesk/Model/Livedesk.php ADDED Viewed

	@@ -0,0 +1,28 @@


1	+ <?php
2	+ /**
3	+ * @category Zoho
4	+ * @package Zoho_Livedesk
5	+ * @author LiveDesk Team
6	+ * @website http://www.zoho.com/livedesk
7	+ * @license http://opensource.org/licenses/osl-3.0.php Open Software License (OSL 3.0)
8	+ */
9	+ class Zoho_Livedesk_Model_Livedesk extends Mage_Core_Model_Abstract {
10	+
11	+ /**
12	+ * Options getter
13	+ *
14	+ * @return array
15	+ */
16	+ public function toOptionArray()
17	+ {
18	+ return array(
19	+ array('value' => 'all_pages', 'label'=>Mage::helper('livedesk')->__('All Pages')),
20	+ array('value' => 'cms_index_index', 'label'=>Mage::helper('livedesk')->__('Home Page')),
21	+ array('value' => 'catalog_category_view', 'label'=>Mage::helper('livedesk')->__('Category Pages')),
22	+ array('value' => 'catalog_product_view', 'label'=>Mage::helper('livedesk')->__('Product Pages')),
23	+ array('value' => 'checkout_cart_index', 'label'=>Mage::helper('livedesk')->__('My Cart')),
24	+ array('value' => 'checkout_onepage_index', 'label'=>Mage::helper('livedesk')->__('Checkout'))
25	+ );
26	+ }
27	+
28	+ }

app/code/community/Zoho/Livedesk/controllers/IndexController.php ADDED Viewed

	@@ -0,0 +1,14 @@


1	+ <?php
2	+ /**
3	+ * @category Zoho
4	+ * @package Zoho_Livedesk
5	+ * @author LiveDesk Team
6	+ * @website http://www.zoho.com/livedesk
7	+ * @license http://opensource.org/licenses/osl-3.0.php Open Software License (OSL 3.0)
8	+ */
9	+ class Zoho_Livechat_IndexController extends Mage_Core_Controller_Front_Action {
10	+
11	+ public function indexAction() {
12	+ }
13	+
14	+ }

app/code/community/Zoho/Livedesk/etc/adminhtml.xml ADDED Viewed

	@@ -0,0 +1,31 @@


1	+ <?xml version="1.0"?>
2	+ <!--
3	+ /**
4	+ * @category Zoho
5	+ * @package Zoho_Livedesk
6	+ * @author LiveDesk Team
7	+ * @website http://www.zoho.com/livedesk
8	+ * @license http://opensource.org/licenses/osl-3.0.php Open Software License (OSL 3.0)
9	+ */
10	+ -->
11	+ <config>
12	+ <acl>
13	+ <resources>
14	+ <admin>
15	+ <children>
16	+ <system>
17	+ <children>
18	+ <config>
19	+ <children>
20	+ <livedesk>
21	+ <title>Zoho LiveDesk Section</title>
22	+ </livedesk>
23	+ </children>
24	+ </config>
25	+ </children>
26	+ </system>
27	+ </children>
28	+ </admin>
29	+ </resources>
30	+ </acl>
31	+ </config>

app/code/community/Zoho/Livedesk/etc/config.xml ADDED Viewed

	@@ -0,0 +1,81 @@


1	+ <?xml version="1.0"?>
2	+ <!--
3	+ /**
4	+ * @category Zoho
5	+ * @package Zoho_Livedesk
6	+ * @author LiveDesk Team
7	+ * @website http://www.zoho.com/livedesk
8	+ * @license http://opensource.org/licenses/osl-3.0.php Open Software License (OSL 3.0)
9	+ */
10	+ -->
11	+ <config>
12	+ <modules>
13	+ <Zoho_Livedesk>
14	+ <version>0.1.0</version>
15	+ </Zoho_Livedesk>
16	+ </modules>
17	+ <global>
18	+ <models>
19	+ <livedesk>
20	+ <class>Zoho_Livedesk_Model</class>
21	+ </livedesk>
22	+ </models>
23	+ <blocks>
24	+ <livedesk>
25	+ <class>Zoho_Livedesk_Block</class>
26	+ </livedesk>
27	+ </blocks>
28	+ <helpers>
29	+ <livedesk>
30	+ <class>Zoho_Livedesk_Helper</class>
31	+ </livedesk>
32	+ </helpers>
33	+ </global>
34	+ <frontend>
35	+ <routers>
36	+ <livedesk>
37	+ <use>standard</use>
38	+ <args>
39	+ <module>Zoho_Livedesk</module>
40	+ <frontName>livedesk</frontName>
41	+ </args>
42	+ </livedesk>
43	+ </routers>
44	+ <layout>
45	+ <updates>
46	+ <livedesk>
47	+ <file>livedesk.xml</file>
48	+ </livedesk>
49	+ </updates>
50	+ </layout>
51	+ </frontend>
52	+ <adminhtml>
53	+ <acl>
54	+ <resources>
55	+ <admin>
56	+ <children>
57	+ <system>
58	+ <children>
59	+ <config>
60	+ <children>
61	+ <livedesk>
62	+ <title>Zoho Livedesk Section</title>
63	+ </livedesk>
64	+ </children>
65	+ </config>
66	+ </children>
67	+ </system>
68	+ </children>
69	+ </admin>
70	+ </resources>
71	+ </acl>
72	+ </adminhtml>
73	+ <default>
74	+ <livedesk>
75	+ <option>
76	+ <active>1</active>
77	+ <enable_log>1</enable_log>
78	+ </option>
79	+ </livedesk>
80	+ </default>
81	+ </config>

app/code/community/Zoho/Livedesk/etc/system.xml ADDED Viewed

	@@ -0,0 +1,86 @@


1	+ <?xml version="1.0"?>
2	+ <!--
3	+ /**
4	+ * @category Zoho
5	+ * @package Zoho_Livedesk
6	+ * @author LiveDesk Team
7	+ * @website http://www.zoho.com/livedesk
8	+ * @license http://opensource.org/licenses/osl-3.0.php Open Software License (OSL 3.0)
9	+ */
10	+ -->
11	+ <config>
12	+ <tabs>
13	+ <zohoall translate="label" module="livedesk">
14	+ <label>Zoho Extensions</label>
15	+ <sort_order>400</sort_order>
16	+ </zohoall>
17	+ </tabs>
18	+ <sections>
19	+ <livedesk module="livedesk">
20	+ <label>Zoho LiveDesk</label>
21	+ <tab>zohoall</tab>
22	+ <frontend_type>text</frontend_type>
23	+ <sort_order>1000</sort_order>
24	+ <show_in_default>1</show_in_default>
25	+ <show_in_website>1</show_in_website>
26	+ <show_in_store>1</show_in_store>
27	+ <groups>
28	+ <option translate="label">
29	+ <label>General Settings</label>
30	+ <frontend_type>text</frontend_type>
31	+ <sort_order>10</sort_order>
32	+ <show_in_default>1</show_in_default>
33	+ <show_in_website>1</show_in_website>
34	+ <show_in_store>1</show_in_store>
35	+ <fields>
36	+ <info>
37	+ <frontend_model>livedesk/system_config_livedesk_info</frontend_model>
38	+ <sort_order>0</sort_order>
39	+ <show_in_default>1</show_in_default>
40	+ <show_in_website>1</show_in_website>
41	+ <show_in_store>1</show_in_store>
42	+ </info>
43	+ <widget_code>
44	+ <label>Chat Widget Code</label>
45	+ <frontend_type>textarea</frontend_type>
46	+ <sort_order>10</sort_order>
47	+ <show_in_default>1</show_in_default>
48	+ <show_in_website>1</show_in_website>
49	+ <show_in_store>1</show_in_store>
50	+ <comment><![CDATA[<a href="https://livedesk.zoho.com/register.sas?source=Magento.config" target="_blank"><strong>Click here to sign up</strong></a> for Zoho LiveDesk and get the widget code]]></comment>
51	+ </widget_code>
52	+ <chat_window translate="label">
53	+ <label>Chat Window</label>
54	+ <frontend_type>select</frontend_type>
55	+ <source_model>adminhtml/system_config_source_enabledisable</source_model>
56	+ <sort_order>20</sort_order>
57	+ <show_in_default>1</show_in_default>
58	+ <show_in_website>1</show_in_website>
59	+ <show_in_store>1</show_in_store>
60	+ </chat_window>
61	+ <include_in>
62	+ <label>Include in</label>
63	+ <frontend_type>multiselect</frontend_type>
64	+ <source_model>livedesk/livedesk</source_model>
65	+ <sort_order>30</sort_order>
66	+ <show_in_default>1</show_in_default>
67	+ <show_in_website>1</show_in_website>
68	+ <show_in_store>1</show_in_store>
69	+ <comment><![CDATA[If <strong>All Pages</strong> is selected, the chat window is displayed throughout the site.]]></comment>
70	+ </include_in>
71	+ <quick_chat_button>
72	+ <label>Quick Chat Button</label>
73	+ <frontend_type>select</frontend_type>
74	+ <source_model>adminhtml/system_config_source_enabledisable</source_model>
75	+ <sort_order>40</sort_order>
76	+ <show_in_default>1</show_in_default>
77	+ <show_in_website>1</show_in_website>
78	+ <show_in_store>1</show_in_store>
79	+ <comment><![CDATA[If enabled, a <strong>Quick Chat Button</strong> is added above "Add to Cart" button in product pages. On click, the chat is initiated.]]></comment>
80	+ </quick_chat_button>
81	+ </fields>
82	+ </option>
83	+ </groups>
84	+ </livedesk>
85	+ </sections>
86	+ </config>

app/design/frontend/base/default/layout/livedesk.xml ADDED Viewed

	@@ -0,0 +1,26 @@


1	+ <?xml version="1.0" encoding="UTF-8"?>
2	+ <!--
3	+ /**
4	+ * @category Zoho
5	+ * @package Zoho_Livedesk
6	+ * @author LiveDesk Team
7	+ * @website http://www.zoho.com/livedesk
8	+ * @license http://opensource.org/licenses/osl-3.0.php Open Software License (OSL 3.0)
9	+ */
10	+ -->
11	+ <layout>
12	+ <default>
13	+ <reference name="before_body_end">
14	+ <block type="livedesk/livedesk" name="mp_livedesk" />
15	+ </reference>
16	+ </default>
17	+
18	+ <!--
19	+ Product view
20	+ -->
21	+ <catalog_product_view translate="label">
22	+ <reference name="product.info.extrahint">
23	+ <block type="livedesk/button" name="mp_livedesk_button" template="livedesk/button.phtml"/>
24	+ </reference>
25	+ </catalog_product_view>
26	+ </layout>

app/design/frontend/base/default/template/livedesk/button.phtml ADDED Viewed

	@@ -0,0 +1,21 @@


1	+ <?php
2	+ /**
3	+ * @category Zoho
4	+ * @package Zoho_Livedesk
5	+ * @author LiveDesk Team
6	+ * @website http://www.zoho.com/livedesk
7	+ * @license http://opensource.org/licenses/osl-3.0.php Open Software License (OSL 3.0)
8	+ */
9	+ ?>
10	+ <?php if ($this->isQuickChatEnabled()): ?>
11	+ <button class="button"
12	+ title="<?php echo $this->getLabel(); ?>"
13	+ onclick="if ($zoho) {
14	+ $zoho.livedesk.floatwindow.visible('show');
15	+ $zoho.livedesk.visitor.question(<?php echo $this->getQuestion(); ?>);
16	+ $zoho.livedesk.chat.start();
17	+ }
18	+ return false;">
19	+ <span><span><?php echo $this->getLabel(); ?></span></span>
20	+ </button>
21	+ <?php endif ?>

app/etc/modules/Zoho_Livedesk.xml ADDED Viewed

	@@ -0,0 +1,18 @@


1	+ <?xml version="1.0"?>
2	+ <!--
3	+ /**
4	+ * @category Zoho
5	+ * @package Zoho_Livedesk
6	+ * @author LiveDesk Team
7	+ * @website http://www.zoho.com/livedesk
8	+ * @license http://opensource.org/licenses/osl-3.0.php Open Software License (OSL 3.0)
9	+ */
10	+ -->
11	+ <config>
12	+ <modules>
13	+ <Zoho_Livedesk>
14	+ <active>true</active>
15	+ <codePool>community</codePool>
16	+ </Zoho_Livedesk>
17	+ </modules>
18	+ </config>

package.xml ADDED Viewed

	@@ -0,0 +1,43 @@


1	+ <?xml version="1.0"?>
2	+ <package>
3	+ <name>Zoho_LiveDesk</name>
4	+ <version>1.0.0</version>
5	+ <stability>stable</stability>
6	+ <license uri="http://opensource.org/licenses/osl-3.0.php">Open Software License (OSL)</license>
7	+ <channel>community</channel>
8	+ <extends/>
9	+ <summary>With Zoho LiveDesk you can instantly connect to your customers and deliver instant support</summary>
10	+ <description>It’s time where communication with our customers have gone one step ahead in real time, Give your customers access to real-life agents who they connect instantly. Real names, real photos, real people, real easy. With Zoho LiveDesk you can instantly connect to your customers and deliver instant support.
11	+
12	+ Why LiveDesk?
13	+
14	+ In LiveDesk, you can customize the chat window color, text, logo, icons, input fields (Name, Email, contact number) and many more.
15	+
16	+ In the era of real-time communication and instant-everything, customers expect a prompt answer to their questions. With its neat web interface, Zoho LiveDesk allows agents to pick customer chat requests and help them to solve their problems instantly through Live Chat.
17	+
18	+ You can easily create, configure and customize your LiveDesk within minutes, Embed the customizable chat widgets into your website and provide a personalized Support experience to your customers.
19	+
20	+ Our Features
21	+
22	+ * Chat Embed Customization
23	+ * Support Customers from your Mobile Devices
24	+ * Gaze into the future and see what your customers type as they type it and magically make custom solutions appear before they ever hit submit
25	+ * Zoho LiveDesk Integration with Zoho CRM and Zoho Support
26	+ * Powerful Reporting
27	+ * Advanced organizational features, which includes departments.
28	+ * Chat transfer and Monitor
29	+ * Categorized Canned Messages
30	+ * IP Blocking
31	+ * Agent roles
32	+ * Business hour
33	+ Need to Know More? Visit our website: https://www.zoho.com/livedesk/help/getting-started-with-live-chat.html
34	+
35	+ Install Zoho LiveDesk plugin now and sign up for a free account at https://livedesk.zoho.com/register.sas?source=Magento.description</description>
36	+ <notes>Initial release</notes>
37	+ <authors><author><name>Zoho LiveDesk</name><user>livedesk</user><email>support@zoholivedesk.com</email></author></authors>
38	+ <date>2014-03-21</date>
39	+ <time>10:36:20</time>
40	+ <contents><target name="magecommunity"><dir name="Zoho"><dir name="Livedesk"><dir name="Block"><file name="Button.php" hash="c81d3a6fbb1b84d8629f349903c8341d"/><file name="Livedesk.php" hash="12c9c59fed0769833e89636b3f12f4ea"/><dir name="System"><dir name="Config"><dir name="Livedesk"><file name="Info.php" hash="c70d4f022a6eb30b2e5d696823debaee"/></dir></dir></dir></dir><dir name="Helper"><file name="Data.php" hash="869b3bf9a8903f990c30022b7a19434b"/></dir><dir name="Model"><file name="Livedesk.php" hash="5fe7244567df058b57bafd9eff55dc78"/></dir><dir name="controllers"><file name="IndexController.php" hash="70dba4e3b3de23e18e25f41cc65119a7"/></dir><dir name="etc"><file name="adminhtml.xml" hash="333d7e1455b8616860f5341d514dd82b"/><file name="config.xml" hash="5c38a986e9a0ef9aa34ededed86980bc"/><file name="system.xml" hash="ee50b0805ea1701a8f4b2490044ed374"/></dir></dir></dir></target><target name="magedesign"><dir name="frontend"><dir name="base"><dir name="default"><dir name="layout"><file name="livedesk.xml" hash="3478e46d42bac7f110b7036699da1389"/></dir><dir name="template"><dir name="livedesk"><file name="button.phtml" hash="dc3be76cea670bf7607034a79b8432e7"/></dir></dir></dir></dir></dir></target><target name="mageetc"><dir name="modules"><file name="Zoho_Livedesk.xml" hash="78096aa3ca15e0f4aa9931ef5532cc72"/></dir></target></contents>
41	+ <compatible/>
42	+ <dependencies><required><php><min>5.1.0</min><max>6.0.0</max></php></required></dependencies>
43	+ </package>