REVE Chat – WP Live Chat Support plugin - Version 6.1

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Developer revechat
Plugin Icon 128x128 REVE Chat – WP Live Chat Support plugin
Version 6.1
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Code changes from version 5.0 to 6.1

Files changed (2) hide show
  1. readme.txt +31 -21
  2. revechat.php +1 -1
readme.txt CHANGED
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- === REVE Chat - WP live chat plugin for WordPress ===
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Contributors: revechat
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- Tags: free chat, live chat, live chat software, live support, chat plugin, chat, video chat, voice chat, tawk.to
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Requires at least: 2.7
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Tested up to: 4.9.4
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- Stable tag: 4.0
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- REVE Chat is powerful and intuitive real-time customer engagement software.
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== Description ==
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- REVE Chat is powerful and intuitive real-time customer engagement software. It puts a live person on your website to personally guide and help your visitors, while they go through the various sections of your digital display.
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- https://youtu.be/t1dykZ9Tg8U
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- In the fast paced ambience of live customer support, the efficient usage of valuable time is the main key to both happy customers and professional management. Traditionally interactions between support agents and customers have been restricted to one-on-one supports over phones or emails. Live chat for customer support has now become the alternative that today's multitasking and net savvy generation is looking for. It offers quick response in real time and higher customer satisfaction which can generate more conversions. In the era of automated customer assistance systems, the chance to chat with a person in real time through your website is a distinct feature. Now just like a sales person in the shop, talk to the visitors of your website in real-time.
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REVE Chat is powerful and intuitive real-time customer engagement software. It puts a live person on your website to personally guide and help your visitors, while they go through the various sections of your digital display. This helps them to get the most out of your web presence, while allowing you to understand their diverse needs on a one-to-one basis. REVE Chat is easy to install and use. So place this customizable REVE Chat widget to your business and start getting sales conversion and higher customer satisfaction.
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- **Key Features**
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- * **Real-time Visitor Info:** Agent as well as Admin can see real time visitor information. It enables you to track the website visitor's country, city, appropriate location, IP address, ISP (Internet Service Provider), total time spent in your website, and referral website
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* **Proactive Chat:** Proactive chat enables agents to initiate a Chat request from their Chat Window. Moreover Trigger based proactive chat automatically sends customized chat alerts for the visitors on the website.
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* **Chat Monitoring:** Admin can monitor which agents are chatting and the detailed chat conversations between your website visitors and agents in real-time. Admin can also whisper the agent if they give any wrong information. Here you can monitor the chat conversation between agents and website visitors and among your agents
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* **Click to Call:** Click to call is a powerful solution that can be implemented on REVE Chat to offer real-time voice assistance to online customers. It allows visitor and agent to initiate Voice and Video Call from their Chat window.
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- * **Queuing:** With this chat software handle chat requests efficiently when all your agents are busy. REVE live chat software gives information to website visitors regarding their waiting time in the chat queue
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* **Facebook Integration:** REVE Chat allows you to engage with your potential customers through your company Facebook page. Facebook is very effective tool for business. Smart use of social media increases sales, retention and customer satisfaction. REVE Chat Facebook app makes it easier than ever to engage online visitors. Facebook integration lets customers reach you directly on your Facebook fan page, whether or not you are online, increasing customer happiness and organic marketing and outreach.
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@@ -49,6 +53,14 @@ REVE Chat is powerful and intuitive real-time customer engagement software. It p
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Should you need any assistance, feel free to chat with our customer advocates on www.revechat.com or email us at support@revechat.com
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== Changelog ==
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@@ -84,7 +96,7 @@ Should you need any assistance, feel free to chat with our customer advocates on
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= Do I have to install any software on my server to get this working? =
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- REVE Chat plugin need to be installed from your wordpress panel. It is a cloud based live chat software hence it would only activate the script when you install the plugin.
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= Why should I use REVE Chat? =
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@@ -105,7 +117,7 @@ The plugin is completely free to install. However if you want to use Standard an
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= How can I chat with more visitors at the same time? =
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- REVE Chat allows unlimited concurrent chats for the paid plans. Hence you can chat with as many visitors as you want at the same time. REVE Chat also allows you to proactively chat with your website visitors before they leave your website
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= How can I take further information regarding REVE Chat? =
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@@ -196,14 +208,12 @@ Admin can monitor which agents are chatting and the detailed chat conversations
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== Installation ==
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- *Server Requirements:* PHP4 or PHP5.
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-
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- *Wordpress versions:* Wordpress 2.7 and up.
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- = Step-by-step Guide =
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- * Search Plugin from Wordpress Directory
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- * Install REVE Chat plugin
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- * Go to REVE Chat plugin settings page.
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- * Type your email address in the input field and submit.
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- * Finally, make full use of our intuitive Dashboard to manage your chat widget.
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+ === REVE Chat - WP Live Chat Support plugin ===
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Contributors: revechat
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+ Tags: live chat,live support,chat software,chat plugin,wordpress live chat, wordpress chat,chat,chat for web,web chat,chat online,chat software,IM Chat,live web chat,web support,live chat software,online chat,online support,chat widget,video chat,voice chat,snapengage,wordpress chat,wordpress live chat,webrtc,screen sharing,co-browsing,co browsing,facebook chat plugin,facebook chat,web analytics, analytics, analytics dashboard,facebook, facebook messenger, messenger, facebook live chat, crisp, pure chat, purechat, zendesk, zendesk chat, liveagent, olark, happyfox, reve chat, chatra, provide support, comm100, kayako, zoho, zoho salesiq, userlike, userengage, drift, livehelpnow, live help now, intercom, freshdesk, zendesk, clickdesk, liveperson, live person, bold360, velaro, hubspot, salesforce, zapier, zopim, mailchimp, analytics, google analytics, im chat, slack,casengo, tagove, mylivechat, my live chat, livezilla, chatrify,live chat tool, live chat widget, live support button, live chat solution, customer service software, chat, customer service chat, live chat button,wp livechat support, tidio, jivochat, formilla, tawk, tawkto,tawk.to livechat inc, livechatinc, live chat inc, revechat
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Requires at least: 2.7
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Tested up to: 4.9.4
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+ Stable tag: 6.1
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+ Live chat and help desk software plugin for WordPress website. An application for live chat, help desk, online customer service and support.
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== Description ==
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+ REVE Chat is a live chat support software plugin. It lets you monitor and chat with visitors on your Wordpress site to personally guide and help your visitors, while they go through the various sections of your website.
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+
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+ Live chat customer support, the efficient usage of valuable time is the main key to both happy customers and professional management. Traditionally interactions between live support agents and visitors have been restricted to one-on-one supports over phones or emails. Live chat for customer support has now become the alternative that today's multitasking and net savvy generation is looking for. It offers quick response in real time and higher customer satisfaction which can generate more conversions. In the era of automated customer assistance systems, the chance to chat with a person in real time through your website is a distinct feature. Now just like a sales person in the shop, talk to the visitors of your website in real-time.
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REVE Chat is powerful and intuitive real-time customer engagement software. It puts a live person on your website to personally guide and help your visitors, while they go through the various sections of your digital display. This helps them to get the most out of your web presence, while allowing you to understand their diverse needs on a one-to-one basis. REVE Chat is easy to install and use. So place this customizable REVE Chat widget to your business and start getting sales conversion and higher customer satisfaction.
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+ https://youtu.be/t1dykZ9Tg8U
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+ **Live Chat benefits**
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+ * **Real-time Visitor Info:** Agent as well as Admin can see real time visitor information. Our live chat plugins enables you to track the website visitor's country, city, appropriate location, IP address, ISP (Internet Service Provider), total time spent in your website, and referral website
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* **Proactive Chat:** Proactive chat enables agents to initiate a Chat request from their Chat Window. Moreover Trigger based proactive chat automatically sends customized chat alerts for the visitors on the website.
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* **Chat Monitoring:** Admin can monitor which agents are chatting and the detailed chat conversations between your website visitors and agents in real-time. Admin can also whisper the agent if they give any wrong information. Here you can monitor the chat conversation between agents and website visitors and among your agents
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* **Click to Call:** Click to call is a powerful solution that can be implemented on REVE Chat to offer real-time voice assistance to online customers. It allows visitor and agent to initiate Voice and Video Call from their Chat window.
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+ * **Queuing:** With this chat software handle chat requests efficiently when all your agents are busy. Our live chat software gives information to website visitors regarding their waiting time in the chat queue
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* **Facebook Integration:** REVE Chat allows you to engage with your potential customers through your company Facebook page. Facebook is very effective tool for business. Smart use of social media increases sales, retention and customer satisfaction. REVE Chat Facebook app makes it easier than ever to engage online visitors. Facebook integration lets customers reach you directly on your Facebook fan page, whether or not you are online, increasing customer happiness and organic marketing and outreach.
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Should you need any assistance, feel free to chat with our customer advocates on www.revechat.com or email us at support@revechat.com
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+ = Support =
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+ REVE Chat offers 24x7-365 live support, visit https://www.revechat.com and initiate a chat or send us an email at support@revechat.com.
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+ Don't have a reve chat account ? [Create one from here!](https://www.revechat.com/signup/?utm_source=wpdirectory&utm_medium=link&utm_campaign=signup)
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== Changelog ==
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= Do I have to install any software on my server to get this working? =
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+ REVE Chat support plugin need to be installed from your wordpress panel. It is a cloud based live chat software plugin hence it would only activate the script when you install the chat plugin.
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= Why should I use REVE Chat? =
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= How can I chat with more visitors at the same time? =
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+ REVE Chat plugin allows unlimited concurrent chats for the paid plans. Hence you can chat with as many visitors as you want at the same time. REVE Chat also allows you to proactively chat with your website visitors before they leave your website
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= How can I take further information regarding REVE Chat? =
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== Installation ==
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+ Adding reve chat live chat widget to your Wordpress site is very easy, follow following steps :
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+ * Clone this repository into your plugins directory or download the zip file and unzip on your plugins directory
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+ * or Install the plugin from the WordPress directory and activate it.
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+ * Go to `Settings`, then to the 'revechat' sub menu, and login to your reve chat account to select a widget.
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+ * Customize the chat widget from within the [reve chat dashboard](https://dashboard.revechat.com) to your preference.
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+ * Start chatting with your visitors! :)
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+ Note: You will need a reve chat account : [Create one from here!](https://revechat.com/signup/?utm_source=wpdirectory&utm_medium=link&utm_campaign=signup)
revechat.php CHANGED
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<?php
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/*
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- Plugin Name: REVE Chat - WP live chat plugin for WordPress
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Description: REVE Chat is a powerful and intuitive real-time customer engagement software. As a customer support software, REVE Chat puts a live person on your website to personally guide and help your visitors, while they go through the various sections of your digital display. This live chat service helps them to get the most out of your web presence, while allowing you to understand their diverse needs on a one-to-one basis. REVE Chat is easy to install and use.
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Version: 5.0
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Author: REVE Chat
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<?php
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/*
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+ Plugin Name: REVE Chat - WP Live Chat Support plugin
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Description: REVE Chat is a powerful and intuitive real-time customer engagement software. As a customer support software, REVE Chat puts a live person on your website to personally guide and help your visitors, while they go through the various sections of your digital display. This live chat service helps them to get the most out of your web presence, while allowing you to understand their diverse needs on a one-to-one basis. REVE Chat is easy to install and use.
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Version: 5.0
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Author: REVE Chat