REVE Chat – WP Live Chat Support plugin - Version 6.1.3

Version Description

Download this release

Release Info

Developer revechat
Plugin Icon 128x128 REVE Chat – WP Live Chat Support plugin
Version 6.1.3
Comparing to
See all releases

Code changes from version 6.1.2 to 6.1.3

Files changed (1) hide show
  1. readme.txt +29 -16
readme.txt CHANGED
@@ -3,7 +3,7 @@ Contributors: revechat
3
Tags: live chat,live support,chat software,chat plugin,wordpress live chat, wordpress chat,chat,chat for web,web chat,chat online,chat software,IM Chat,live web chat,web support,live chat software,online chat,online support,chat widget,video chat,voice chat,snapengage,wordpress chat,wordpress live chat,webrtc,screen sharing,co-browsing,co browsing,facebook chat plugin,facebook chat,web analytics, analytics, analytics dashboard,facebook, facebook messenger, messenger, facebook live chat, crisp, pure chat, purechat, zendesk, zendesk chat, liveagent, olark, happyfox, reve chat, chatra, provide support, comm100, kayako, zoho, zoho salesiq, userlike, userengage, drift, livehelpnow, live help now, intercom, freshdesk, zendesk, clickdesk, liveperson, live person, bold360, velaro, hubspot, salesforce, zapier, zopim, mailchimp, analytics, google analytics, im chat, slack,casengo, tagove, mylivechat, my live chat, livezilla, chatrify,live chat tool, live chat widget, live support button, live chat solution, customer service software, chat, customer service chat, live chat button,wp livechat support, tidio, jivochat, formilla, tawk, tawkto,tawk.to livechat inc, livechatinc, live chat inc,revechat
4
Requires at least: 2.7
5
Tested up to: 4.9.4
6
- Stable tag: 6.1.2
7
8
Live chat and help desk software plugin for WordPress website. An application for live chat, help desk, online customer service and support.
9
@@ -18,27 +18,40 @@ https://youtu.be/t1dykZ9Tg8U
18
19
20
**Live Chat Key Features-**
21
- * **Voice/ Video Chat:** Talk to your customers using voice/ video chat right inside your web or mobile apps with click to call solution.
22
- * **Co-browsing:** Provide real time assistance and remote support to your website visitors and customers screen in real time.
23
- * **Facebook Messenger:** Chat with your Facebook customers using REVE Chat from single dashboard.
24
- * **Viber Messaging:** Chat with your customers on Viber messaging using your public account from single dashboard.
25
- * **Screen sharing:** Support your website visitors in real time and help them to navigate the website with screen sharing.
26
- * **Real-time Visitor Analytics:** Get real time insights about your customers (location, history, IP address, Referral source) and personalize every interaction to improve user experience
27
- * **Department Management:** Improve customer response time by routing your customer queries to the right department.
28
- * **Queuing:** Manage your customer expectations effectively by providing them right information about waiting time when your agents are busy with other customers
29
- * **Auto Triggers:** Send automatic invitations to your website visitors based on certain time, ULR or location.
30
- * **Chat Monitoring:** Monitor your agent performance and responses in real time to provide more appropriate answers to your customer queries.
31
32
33
**Live Chat Benefits-**
34
35
36
Out of all the customer support channels available whether offline or online — live chat is by far the most fast and convenient method to handle customer queries.
37
- * Get complete overview and insights about your customer interactions across multiple channels
38
- * Offer your visitors instant assistance and increase your sales conversions
39
- * Reduce cost of service by managing multiple customers simultaneously.
40
- * Receive valuable customer feedback after every chat session to gain insights and improve the quality of your service.
41
- * Proactively engage to assist website visitors in real-time before they leave your website being frustrated.
42
43
44
**What makes Reve Chat the best choice for live chat?**
3
Tags: live chat,live support,chat software,chat plugin,wordpress live chat, wordpress chat,chat,chat for web,web chat,chat online,chat software,IM Chat,live web chat,web support,live chat software,online chat,online support,chat widget,video chat,voice chat,snapengage,wordpress chat,wordpress live chat,webrtc,screen sharing,co-browsing,co browsing,facebook chat plugin,facebook chat,web analytics, analytics, analytics dashboard,facebook, facebook messenger, messenger, facebook live chat, crisp, pure chat, purechat, zendesk, zendesk chat, liveagent, olark, happyfox, reve chat, chatra, provide support, comm100, kayako, zoho, zoho salesiq, userlike, userengage, drift, livehelpnow, live help now, intercom, freshdesk, zendesk, clickdesk, liveperson, live person, bold360, velaro, hubspot, salesforce, zapier, zopim, mailchimp, analytics, google analytics, im chat, slack,casengo, tagove, mylivechat, my live chat, livezilla, chatrify,live chat tool, live chat widget, live support button, live chat solution, customer service software, chat, customer service chat, live chat button,wp livechat support, tidio, jivochat, formilla, tawk, tawkto,tawk.to livechat inc, livechatinc, live chat inc,revechat
4
Requires at least: 2.7
5
Tested up to: 4.9.4
6
+ Stable tag: 6.1.3
7
8
Live chat and help desk software plugin for WordPress website. An application for live chat, help desk, online customer service and support.
9
18
19
20
**Live Chat Key Features-**
21
+ **Voice/ Video Chat:** Talk to your customers using voice/ video chat right inside your web or mobile apps with click to call solution.
22
+
23
+ **Co-browsing:** Provide real time assistance and remote support to your website visitors and customers screen in real time.
24
+
25
+ **Facebook Messenger:** Chat with your Facebook customers using REVE Chat from single dashboard.
26
+
27
+ **Viber Messaging:** Chat with your customers on Viber messaging using your public account from single dashboard.
28
+
29
+ **Screen sharing:** Support your website visitors in real time and help them to navigate the website with screen sharing.
30
+
31
+ **Real-time Visitor Analytics:** Get real time insights about your customers (location, history, IP address, Referral source) and personalize every interaction to improve user experience
32
+
33
+ **Department Management:** Improve customer response time by routing your customer queries to the right department.
34
+
35
+ **Queuing:** Manage your customer expectations effectively by providing them right information about waiting time when your agents are busy with other customers
36
+
37
+ **Auto Triggers:** Send automatic invitations to your website visitors based on certain time, ULR or location.
38
+
39
+ **Chat Monitoring:** Monitor your agent performance and responses in real time to provide more appropriate answers to your customer queries.
40
41
42
**Live Chat Benefits-**
43
44
45
Out of all the customer support channels available whether offline or online — live chat is by far the most fast and convenient method to handle customer queries.
46
+ Get complete overview and insights about your customer interactions across multiple channels
47
+
48
+ Offer your visitors instant assistance and increase your sales conversions
49
+
50
+ Reduce cost of service by managing multiple customers simultaneously.
51
+
52
+ Receive valuable customer feedback after every chat session to gain insights and improve the quality of your service.
53
+
54
+ Proactively engage to assist website visitors in real-time before they leave your website being frustrated.
55
56
57
**What makes Reve Chat the best choice for live chat?**